This Walgreens is TERRIBLE! Honestly, I haven't found any good pharmacies in the Englewood area. I…read moretried using Kroger briefly and went right back to Walgreens. My biggest draw to Walgreens, was their points program. Unfortunately, they changed it a few years ago, and I no longer get points for my prescriptions that have no cost. I actually changed my insurance so that I could stay with Walgreens. Specifics about this location... They are S L O W. And not normal pharmacy slow, but slow like they just don't care about you slow. They have had a sign on their drive thru for months that the drive thru bell doesn't work, so you have to go inside. I started having my prescriptions shipped, because it was easier than dealing with them in person. I constantly have prescriptions that aren't filled or ones that are filled incorrectly. When you call, the pharmacist is trying to do 12 other things at once. I have never had their undivided attention in the nearly 2 years that I've been using this location. Lack of attention to the customer, lack of urgency to fix problems, and just overall lack of care, makes this a less than ideal place to get your prescriptions filled.

The worst pharmacy I have ever encountered. Some techs do their job, while others are just standing…read morethere or moving with zero urgency. When they do look for your prescription they can't find it and have to ask others to help them.

Just took my 87-year old mother to the CVS in Union OH to get her flu shot. An unfriendly lady took…read moreher information then let her sit for a half hour. Mom was the only one sitting there and no one tended to her. Staff was gossiping and talking including about a friend of theirs who bought a $995,000 house. My mom got up and left. She was very upset.

Third in line at the prescription window for an important component of my mental health meds…read more Looked up the cost online and had $1.37 ready to give the staff member waiting on me. She's fairly new and I've seen her a couple times. She thanked me for being so consistently kind each time I come through the line. It's nice to know I make a small piece of someone's day better. It's the least I can do. I'm indebted to be able to remain in my car to pick up my meds. Be a little sunshine in someone's day. It might help them through a rough patch. Namaste!

I ordered online for delivery. When my order was cancelled I called the store to see why the order…read morewas cancelled and to make sure the item was in stock. The man I spoke to said yes the item is in stock but they didn't have a driver. I drive to the store immediately and when asking where the item was the person in the pharmacy said they would be on that rack if we had them but we don't have any. What kind of customer service is this? I was lied to and wasted time and gas driving to this store. I don't understand why the person would just flat out lie about this. Doesn't make sense but this was my first time in this store and it will definitely be the last.

This is our regular stop for prescriptions and occasionally things like milk or cold medicine. The…read morestore is always clean and well stocked, and the employees are usually pretty friendly at this location. I've printed photos here a few times; when our Christmas photos were cropped wrong last year the employee offered a refund with no hassle and we walked away willing to use their service again because she was so nice. This particular store is a good Walgreens; overall I don't shop here much beyond prescriptions because I feel I get better deals with coupons/ sales across the street at CVS.

My wife's Rx are filled here. They are customer oriented and always courteous, whether in the…read moredrive. Thru or over the counter inside the store. I have no issues with accuracy in filling the prescriptions, always right on point.

With out question the BEST in Montgomery County. I have had a Kidney transplant almost 3 years ago…read morenow, and with a transplant comes a lot of experiminting with drugs to see just how well tuned they can get that new kidney. All of the people working in the Pharmacy have done an excellent with taking caution to make sure that all of the meds that I received, even from local doctors will not effect any other meds that I take. They stay on top of the meds and their expiration times, not only for me but for my wife as well.If they don't have a med available, and I need it right away, they find another Pharmacy that has it, and they send me there. Wonderful, polite, and alway smiling.

ima Be 6 yrs clean on Nov 17th, I am a recovering addict. Im protected by Americans w disability…read moreact and everytime I get a RX at this Walgreens it's a nightmare. Ada violations. Hippa. Insane. Deny or delay. The last visit 4/22/26 the pharmist told me 30 mins When I called. I said you're telling me that at 11am i can pick up my script, no probs and no delays? He said yes. he here's my phone say this call is being recorded. He slams the phone down hanging up on me!! I go to the store at 11am. Wait 28 mins in line and then wait til I get my RX in hand bc if you say anything they don't like, they will refuse to fill it And call it Pharmacist discretion. So i ask the pharmacist why did u hang up on me when I called just bc you heard it say im recording? he said it was a accident lol. I said sir it's an old school plastic busn phone. You can clearly hear you slam it down. I am 13 days from major elbow tendon surgery that controls my fingers And in an immobilization brace. I'm legally temp handicapped. My left arm just had the exact same surgery done isn't even 100% 24 weeks ago. It's a 3/6 month recovery. I had them done back to back. So 13 days after surgery this pharmacist thinks he's caught lying on recording. My phone was in my rt hand against my left bicep until I look to make sure its recording. When I take my eyes off of him, he panics and snatches at my phone. See pics. He hits both hands and the phone. Phone screen cracked from compression cracks either my fingers or his squeezing so hard. Idk how I hung on. I don't but I'm glad I did n bc it woulda ended badly had he gotten it. Walgreens blames me and says I'm fishing to sue them lmao. Bc iv video'd every time I got a prescription to document the ada violations and discriminatio. Iv wrote the head of the legal dept and even text w him. I don't want the money from sueing them!! I want to walk in and get a prescription like everyone else. In and out. Treated equally!! They seem to think I'm the addict still that won't see this thru or can't afford to bang it out w them. I think my 5.5 yrs clean, full time plumber,no kids. Home. Nice car paid off w full coverage and 738 credit score says I'm not the addict you are estimating me to be. lol. Before you think oh you can't record in Walgreens. Sure you can, there's no expectation of privacy in public, the store can ask you not to record and if you'd don't complain you to leave but I have video of me and store manager discussing the issues previously about ada violations. Also notice their licenses are not in clear readable public view. They are above the drive thru window at multiple locations. Illeagal. My IP16 pro camera couldn't zoom in to read a name. Have the video to show too lol. Avoid like the plague and if you've been harrassed bc of your past and in recovery hmu.

Shameful lack of professionalism & service. They do not answer the phone. Automated countdown as to…read morewhere you are in line. CVS has a messaging system where they can call you back if they're overwhelmed at the moment. Here, you wait patient only to have the tech/pharmacist lift the receiver & promptly put you on hold. Not even an attempt to ask you to hold please. I only heard her shout, "You got the number?!" & clicked over to limbo. Their QA system will register they seem to answer their calls in a timely manner only but bc they know how to game their antiquated system.

Do NOT use this pharmacy! I've been trying to get a medication filled for 7 days at this point with…read moreno luck. They do not answer their phones and if you go into the store the line has 10+ people in it. Everyone in line is complaining about the same thing--how long they've been trying to get their Rx filled and how no one answers the phones. I understand that this Rite Aid location may be experiencing an influx in new customers since the CVS closed (I am one of those people myself), but they should at least have someone answering the phones to let people know wait times are longer than usual and if they urgently need a medication to temporarily get it filled at another location.

Do not go to this pharmacy in Brookville. Customer service is horrible. It took 6 days to get a…read morerefill for my high blood pressure medication. When I tried to transfer my prescription to Walgreens they wouldn't send the my information to Walgreens. Walgreens told me they won't answer the phone or cooperate in sending my prescription information to them. I filed a complaint against this business with the Ohio State Pharmacy Board. I have asked my Doctor to change my pharmacy to Walgreens.