The job sucks the ppl above anybody there ain't helpful at all and don't care about there employees and there heath , they have a worker who steals stuff from the back that's suppose to be damages or not good to put on shelf's . They make ppl do more then there job title . All in all I wouldn't wanna work at this Krogers . But some employees are amazing and hard workers . read more

Me and my sister were shopping at 9:50 after looking at what time the store closes on the website (it says 12am on the app). A somewhat young man, chinese, wearing a gray zip up, working on 03/08. another worker even overhearing me and my sisters conversation with him and hearing him argue with us when we were simply just trying to let him know why we were in there, while walking towards the door mind you and he kept arguing with us even telling us how long he's worked there which if you have worked here for so long maybe you should know this ..? (he claimed two years) so i told him that we we're simply telling him and he needs to stop arguing with customers because we're letting you know and he was telling us to just get out even tho other people were still in there finishing up and it was only 10:04.. it wasn't like we're even in there 30 mins after close to be treated like that. i hope he can treat customers better and with respect next time even after we walked passed him 2 mins before this incident and he could've said something then. glad i was able to spend my money somewhere else. read more

Kroger Food & Pharmacy - clearly states that you guys are open until 12.. to the "man" who decided to sit there and argue with two young lady - Grocery Near Me - Lansing, Michigan

The pharmacy is exemplary in customer service. I greatly appreciate getting texts when the Rx is filled - also I can call in a refill when it's closed. read more

Everything is great! Great prices, select and offers. Starbucks is located inside for those that needs their fix. As a Kroger Plus member, there are plenty of deals to take advantage of. A few cons though. Sometimes the system is not updated to accept the digital coupons that Plus members clip. And I have run into the issue of some products being out when they are offered with a digital coupon. Overall a great place to shop and save money. I really like that they tend to have the latest items hitting the shelf. read more

Well I haven't given much thought to reviewing grocery stores, but I have started going out of my way to shop here. In addition to the Starbucks, this store has a number of things I don't find at the store on MLK. Boar's Head, for instance (though not in the deli) or Bob's Red Mill steel cut oats (though not with the other brands of oatmeal). I wish everyone could experience the difference between these two Kroger stores (or between this store & the Saginaw Meijer that's only a half mile away). It might teach you something about the privileges that come with living in a dominantly white suburb. I'm not saying that the store owners are racist. I'm sure they just can't sell steel cut oats to people who can't afford the time it takes to cook them. So why stock them, they think. But I think that just testifies to the depths of the problem. read more

Meh. It's pretty hard to get riled up about this Kroger. It's got the same selection as any other Kroger and is kept up well but other than that there's nothing that makes this place really stand out. It just is a decent grocery store and there's really nothing wrong with that. read more

Kroger Food & Pharmacy - kroger food and pharmacy - Grocery Near Me - Lansing, Michigan

I know it's probably unusual to write a review for a chain grocery store, but something cool happened when I was shopping this particular store yesterday. I was wandering the aisles carrying a basket of groceries in one hand and lugging a heavy box of kitty litter in the other. I probably looked a bit silly. Now the store is in the process of relocating some merchandise to another area of the store. One of the men working on that project must have noticed me struggling. Before I knew it, he'd brought a small cart over for me without my even asking. I was impressed with his attentiveness and thoughtfulness in the midst of a busy task. Way to go, 'Ger! read more

This Kroger store is pretty good - I prefer it to Meijer. The deli area is great. I also like the produce area. As for cleanliness, the produce area always seems to need attention. Great meat and cheese selection. That being said, one place they need to seriously improve is the Bottle & Can Recycling Center. First of all, the reeking smell is enough to drive anybody away. You can smell it before you see it. Next, the floor is always sticky. It's really disgusting. Third, most of the machines are malfunctioning. Not just full and needing to be emptied, but broken down. It's a horrible pig sty. UPDATE: July 2012. The pop can recycling area was much improved. It was cleanish and didn't stink at all. I had no trouble getting all my cans and bottles to chug through the machine, which worked perfectly. HOWEVER. The ladies' room looked like a war zone. Used paper towels everywhere. Crumpled up on the floor, counter, in the stalls. Waste cans overflowing, soap dripping from the container onto the counter, and torn pieces of toilet paper laying around on the floor, too. There wasn't a clean spot to step on. It was pretty gross. read more

No such thing as a quick in and out. They utilize the bank of 6 self Checkouts. The other dozen lanes are closed. 45 minutes to check out. walmart is .3 miles down the road. read more

The store is consistently clean and well-staffed. It features a Starbucks which is nice for a quick coffee run or to make the grocery shopping experience more bearable. My biggest issues with the store are pretty common to all Kroger's. The store is poorly laid out and the aisle labels are not intuitive at all. For example, and just today I was looking for pancake mix. You might think that this would be in the aisle with baking mixes or breakfast items. At best it would be described on the main aisle label. However it was neither display there nor on the shelf labels. I finally found the small pancake mix section unlabeled and hidden. In addition to this gripe, Kroger never seems to have new products when they first hit the market. They always seem to be a few months to years behind the competition. I don't mind shopping here in a pinch, but I wouldn't make this your main grocery store location. read more

I called to inquire as to whether they carried a certain product. After being transferred 3 times I was told "I think so, if we have it it will be up front" when asked if they could please check to be sure they had it they declined. Poor customer service. read more

This Kroger is my favorite in Lansing. Clean, well stocked, a lot of nice produce, great deli selection- including pre-made sandwiches and salads for lunch. The bakery has amazing cakes, cupcakes, breads etc. They used to have samples at lunch- haven't seen many lately- bummer. I don't interact much with the staff since I'm an avid you-scanner, but the you-scan lady is a little on the grumpy side :). Funny story- someone told me their friend thought this place was pronounced Kay Roger. LOL :) read more

Idiots! Why the hell do they put people in charge at the customer service desk who DON'T know how to handle money or make money transfers??? I sent out a $300 money transfer to myself and the clerk spelled my name wrong. I caught the mistake when she showed me the receipt not 10 seconds later and told her but she shrugged it off and said since the routing and account number were fine it would go through. She didn't bother or even attempt to correct the typo. Three days later I'm still waiting for my money. I call up both Western Union AND my credit union. After 3 hours on the phone they finally tell me that the transaction won't be able to be processed because of this typo. I'm leaving town tomorrow and needed that money in my account for the trip. Because of that dumb cow now I'm $300 short! I'm guessing I probably won't even be able to get the processing fee back from this once my money's refunded (who knows when that will be) even though it was THEIR screw up that it got cancelled in the first place! Thanks a lot dumbass! read more