I have been up in pain all night and have to stay ahead of a 4 year old all day . You are just a number to these people no caring or understanding . I wouldn't suggest my enemies go here. Pharmacy k new they were out of pain medication instead of telling me I had to call and guy says you already know what's going on . No asshole I was told another shipment coming at 330 but heard nothing so I called but do tons office closed by then to transfer to another pharmacy . Pray they never have to be in extreme pain before a surgery and have to deal with their own place of work read more

So tell me, how does this sound? I have mental health problems/disabled whatever. I had 2 things I needed to take back/return. I had a KitchenAid hand mixer & I also had a KitchenAid Artisan Mixer that I wanted to exchange for the smaller one. Both items purchased with receipts. One was for Kroger,the other for Kohls. Went to Kroger because I know customer service closes at 8. Well, stopped in, grabbed my receipt and grabbed the Artisan mixer. Went in, stood in line for ever because the rep was just so slow i wanted to stick her back on the shelve with the molasses syrup. Anywho, finally my turn! Told the rep I wanted to exchange the mixer, she then stated that it was just way to expensive to return(mind you, this item was not on the receipt because i brought the wrong item in). Well she said she had to get approval, went to the boss. Well, this manager of theirs comes up to me and tells me very rudely, loud, and very unprofessional that I stole the mixer from their store?!?!?! He keeps my mixer, threatens me he's calling the cops and refuses to show me any kind of video or proof of these false accusations. Insulted the hell out of me to where I needed to take my anxiety meds cause I didn't know what to do, I've never have ever stole something from anywhere! Much less a big ass box with security wraps all over it!! I then snapped realizing I had the wrong item!! I told him I had the receipt for it in my car and he refused to let me get it and refused to give me water or anything before I passed out un the store. He told me that it rang up in their system and that kohls does not sale what they have? The description he rang it up for was no where on my Kroger receipt because obviously it was not purchased there, it was purchased at kohls and had receipt. He told me I needed to dispute it with the police and he kept my Artisan Mixer basically he stole $550 from me!!! I meant to bring in the hand mixer which was 139.99. Honest self mistake. Now, what the fuck is wrong with this? I can't get my mixer back and I now am terrified to have any kind of charge or anything to do with the police. I literally drove myself to the hospital cause I felt like I could not breathe from this horrible situation simply for this Mr. Kibbles manger profiling me to be a person who steals. I take 13 pills a day, forgive me if i accidentally grabbed the wrong product to label me as a thief. For a Kroger manager to do this in a private property location with refusing to show me any king of proof refusing me to show him my proof and keep me hostage to not even take my meds is sad. I spend a lot of money in Kroger for years, family and all. For Kroger to allow this to happen is just screwed up. He stole from me, insulted me and almost caused me a seizer in the store for what he did. I didn't even know this can happen at any retailer. I have my receipts. SO I'm stuck, I can't get my mixer back, i prob won't get another good bonus for work to buy my mom another one for Christmas & I don't ever see myself going back to any Kroger with the chance of everyone looking at me like I'm going to steal a big ass box with black wires wrapped around it with no way to remove them, out of the store. Traumatized. Any advice on what to do? Can I press charges on this guy for stealing my mixer and inducing panic also for holding me hostage and threatening me. Should I talk to my lawyer? BBB? Idk this is new to me and never been in this position. The manager scared me and I feel endangered by how aggressive and mad he was insulting me that I stole the mixer I bought from "his store". He told me not to ever go back or he will find me. I don't know what to do!! read more

The pick up here is horrible. They bump my groceries every week. I never have a say about it and I've had to change plans or cancel my order multiple times because they can't get their act together. I would not recommend using their pick up. I'm done with Englewood Kroger read more

I currently live right down the street a few blocks away from this location. I ride my electric Wheelchair down to this store for my shopping needs They are on or an attentive to my needs. Grocers help me get item I want off shelves when available to help me. Other shoppers also assist me as well. I am not left feeling la impudent has a an imposition when I ask for help.this makes me feel good about doing my Shopping here. The store is always clean and and grocery store. Items are not strung out all over the place on different isles. read more

They have click list... Woot woot. Place your grocery order on line, schedule the pick up time. They bring pick and your groceries to your vehicle. I have had a few hiccups with this service. Missed totes, poor substitutions, but most of the time everything is just as ordered and ready when I arrive. They have a Kroger fuel station. Shop Kroger often and get fuel discounts. They have a pharmacy. It's quite busy. They do have a drive thru Rx. Also this location has a Little clinic for minor illnesses. My family of five have used it several times over the years. Kroger is more expensive then some. But my the quality and service balance it out most of the time. We visit this location for something twice a month on average. read more

Kroger Marketplace - Clicklist - Grocery Near Me - Englewood, Ohio

Krogers in Englewwod Ohio has gone to the CRAPPER, I called curbside for a request and the young lady (Susanna) basically told me, we're busy and to fuck off!!. well that doesn't sit well with me, not when there's Walmart and Meijers ! read more

We've stopped shopping at the Englewood Kroger and transitioned to the Vandalia Kroger even though it's further away from our home. We did continue to use the Englewood pharmacy, but now that's pretty much over for us and we've transitioned all of our prescriptions to the Vandalia Kroger. We're consistently getting notifications that the prescriptions were filled in Englewood, but when we go through drive through to pick them up, they don't have them. The final bad move on Englewood Kroger happened when we were picking up the wife's medications she needs for her fight with cancer. Received the notice that it was ready for pick up, and when we got there they told us it was out of stock. They did tell us that the drug was available at the Vandalia Kroger Pharmacy, and that they would transfer it to them. So, we drove to Vandalia to pick up the prescription. When we got there, the pharmacist at Vandalia told us that the Englewood Pharmacy had actually cancelled the prescription, and they couldn't fill it. But, their pharmacist got onto the phone with the doctor's at the James Center in Columbus, and eventually we got the wife's cancer meds. Late, but jumping through hoops because of the Englewood Kroger Pharmacy is not a good thing. And the same thing has happened with my prescriptions. We're transferring everything over to Vandalia. Done with Englewood Kroger. It was convenient when they were good, but now they're pretty inept. read more

Kroger Marketplace - Englewood has recently remodeled and the updates have been significant. Kroger has added clothing and footwear to their stock, rearranged placement of books and magazines and more to compete their rival stores. This Kroger has an impressive line up of craft beers, favoring cincinnati and dayton Brewers. This Kroger's green grocery is top notch -- fresh and many varieties of fruits and vegetables. There is a "Little Clinic" staffed with Nurse - Practicaners that offer medical exams for school and not serious emergency clinic medical services. Kroger marketplace has floral shop, excellent deli, bakery, vine shop and liquor store. Another feature is the excellent Cheese shop, staffed with knowledgeable cheese experts who can educate you about their many cheeses. This store has a Sushi shop, where you can have fresh sushi made to order as you wait. read more

This store is not enforcing customers or employees to wear masks even though it has been mandated in our county. I asked two employees if masks were required after seeing several customers and several employees not wearing masks and their response was, "How are we supposed to enforce that?". Gee, maybe try enforcing it like Trader Joe's or any of the other thousands of businesses across the country are managing to do. read more

Krogers offers digital coupons that you must download from a computer or a Smart Phone. The people who need these coupons the most do not have access to them. This would be Senior Citizens and anyone who can not afford a smart phone or internet service. This is Discrimination. My 94 year old neighbor has asked if they could print them out for her to use. The answer is NO read more

I have been shopping at Kroger for years. The Managers and Employees have always been nice, polite and helpful. I use the Clinic, Pharmacy and store. I have really been pleased how they have handled the pandemic. Fresh produce, meats, Dairy and canned goods almost completely stocked. The store is always clean. Employees helpful if you need them. They really deserve praise during this stressful time. Thank you! read more

This store is usually crowded when I visit the store. Maybe we happen to visit that store during the busiest hours of the day. If you have children with you that need a visit to the bathroom you better check to see how clean it is. The staff that work at this Kroger have usually been kind. Beware of items that appear to be on sale because some times the sale prices may not ring up properly. Beware of sale by dates on some products, too. Kroger still has some very good products to offer. I will probably go there again if I am in that area. read more

I'm fed up with this place. I've watched as it slid downhill over the last few years and I've had enough. If you want a cart you better get one from the parking lot because the employees don't do it too often. If you want one of the small carts, good luck. There are constantly holes in the shelves. One day no milk, next day no creamer, no water chestnuts, etc. This chain has software to ensure this doesn't happen. IGA I can understand. Kroger, no excuse. The meat and seafood counter is a 10 minute wait at least. 5-6 people in line and 1 person working. 3 people standing around doing nothing. The 1 consistent employee is the slowest human being on Earth. She has long conversations with customers she's done with while people are waiting. Meijer and Aldi are not far away and are now my go to markets. read more

This Englewood Kroger has gone way downhill over the course of 2018. The selection is obviously reduced, the store is dirtier, the produce is of a lower quality, and the management has become rude. The days when Clint ran the store are gone. The recent store reorganization caters to the people who do mobile grocery shopping, rather than the traditional grocery shopper. The irony is that the grocery at Meijer in Englewood has gone up in quality and selection. I have actually found myself driving miles south to Whole Foods, where I'll pay more money, just to have a better grocery shopping experience than the Englewood Kroger. read more

Recent selection in deli, bakery, even the cheese/olive bar are limited and the offerings at the food court is not up to par. Many of the items I used to get are no longer in stock. Please don't get me started with the clientele. read more

I usually get my prescriptions sent to this Kroger and the other day I went to pick some up. The pharmacy told it would be an hour before I could pick them up and I was fine with that. So I decided to walk around Kroger while I waited. So an hour and a half passed and I was walking around the clothing section talking on the phone. Next thing I know I'm being told by a security guard that I can't be in the section because I'm not buying anything. I told him I was just waiting for my prescriptions and then he implied that I was trying to steal clothes. Then after I left to go walk around a different part of the store he just stood there staring at me every time I walked anywhere near that section. I didn't appreciate how he handled the situation and I really didn't appreciate being messed with for Just walking while waiting for my prescriptions. Would not recommend sending your prescriptions here anymore, sadly. read more

Been shopping there for 35 years. Favorite grocery store anywhere I go. Always have several checkout lines open!

I went there at 5:30am cause there website says they are open at 5:00am. I went in thru the OPEN doors and after 10 minutes of shopping they threw me out of the store stating they don't open until 6:00am. While I was in the store during that 10 minutes I saw at least 30 employees and not one was wearing a mask. So much for food safety. At 6:00am I went back in and and wallah most employees had there mask on but not all of them, I shopped for an hour and still some employees did not have a mask on, I guess they kinda did, as a mask was around there neck and not on there face. Kroger's in Englewwod Ohio clearly didn't care if they were contaminating the food or not. Also spots in the store had spilled cola or water in several different aisles, when I advised several workers of the spills they said they would take care of it, but an hour of shopping the spills were still there. Also I found at least 4 food items that had been opened and half eaten and laying on the shelf's. Also there is a a Starbuck coffee in the store, I went up to the counter, there were no other customers in line, the girl behind the counter watched me walk up, then turned away and ignored me for a good 4 minutes, I left with no coffee. Bad, bad, bad service... Oh and I almost forgot, by the time I was ready to checkout, they only had one non self-service checkout line open where they scan and bag the food. I placed my items on the belt and I stood there for at least 5 minutes before an employee came over to check me out. Employees in this Kroger's seem to be really lazy and non caring about service or safety. read more

Good produce, clean store, lots of selection. The deli and bakery are great. Starbucks inside is nice and convenient. Reasonably priced.

One of the best looking grocery stores I've ever seen! Don't be mistaken, this is not your ordinary Kroger grocery store. This is what they call "Kroger Marketplace." This is high end! Their cheese department, their deli, their bakery.....everything is pristine and very upscale. Lots of samples out everyday as well! Makes me sad I no longer live in Englewood. Kroger needs to establish more of these "Marketplace" stores. read more

Out of all the Krogers north of Dayton this is by far the nicest. If dare to say they are the nicest in the area. The produce is always fresh and the employees are always friendly. The customers always seem to be in a frenzy so be careful! I've been cut off and bumped into more times then I'd care to admit. Let's not even talk about the parking lot! But overall the store itself carries great, fresh products. read more

So glad this Kroger is just minutes walking distance from my house. Great organic selection, clean, friendly, and wide variety of craft beers. I highly recommend this store. read more

Looking better with the new remodel, however they seem to be understaffed continuously. Very long lines (20 minutes+), not many baggers, and tend to be out of quite a few items. The Vandalia location is a bit of a drive, but I find myself going there more and getting back way sooner. read more

80% of my groceries come from here. Always pleased with the meat, everybody's always real nice. cashiers to stock people and even the baggers. read more

Great looking store. They carry just about anything you would want in the grocery line. However, Kroger prices are way higher than Wal Mart or Meijer. If you are on a tight budget for groceries then this store is not for you. Most items are anywhere from 40 cents to over a dollar more per item than Wal Mart or Meijer. In a typical week I estimate that I would spend anywhere from $40 to $50 more for groceries at Kroger than buying the same items at Wal Mart or Meijer. read more

Store is always clean and organized. I only gave four stars because the employees in the bakery are always rude when my child ask for a cookie. Other than that all the other employees are friendly. read more

All around and excellent Kroger. Great Murray's cheese section. Very nice Organic/Natural section, including Kombucha and plenty of frozen organic options. Beer selection is VERY GOOD for a major grocery store. Wine selection isn't too bad either, though still mostly Californian and big name grocery store wines. Liquor store is well stocked, though the hours are like every other liquor store in Ohio: terrible. The seafood selection is relatively small given the size of the store, as is the meat counter. The pre-packaged meat section is quite well stocked though. You can tell this is in a more rural/outlying area of the city with the small seafood selection, but I've not had any difficulty getting some nice steelhead trout or even decent mussels here, so if you're not looking for anything beyond the basics you can find what you're looking for. Certainly the best produce dept in the area, and overall the nicest grocery store for quite a few miles. Highly recommended. read more

The click list is slow. Waited an hour for them to get the order after we arrived in the middle of our assigned time. Employees work slow and even when they have assigned numbers still mix up orders. They also have no rhyme or reason to getting your order as people pulling in after you get their order before you. read more

Krogers is really busy and parking is a nightmare. Never a place very close and forget handicapped parking always full. Good produce for the most part. Nice Deli selection. Recently they are limiting brands. I have requested a product and never got it or a call saying if they can or they can't get it and that was a year ago.A product they did carry. The pharmacy is terrible. They are not up on Medicare rules and can't seem to figure out how to file some Medicare RX. Messed up my medicare bad, Pricing is high on a lot of things. Recently I got cranberries 2 for $5 at Krogers. Went to Walmart same thing same size 78 cents a bag. That is a big difference. I find that a lot anyplace from 50 cents to $2 more at Kroger than Walmart. Nice store lots of walking. It would be nicer if it was just a grocery and not a clothing store, pharmacy, and household goods store. Just Groceries. Management is not very helpful or kind. If you have an issue good luck in getting it corrected. Same with finding someone to help you find things in the store. read more

One of the way things to happen for Englewood. Great assortment of not only food / grocery, but also other necessities such as clothing, shoes and even toys. I go there now for most everything, quicker in and out that Meijer. Prices are great, I love the Plus Card. read more

Kroger sucks! I don't know who had the bright idea to take up over a dozen prime parking spots just to sell a few plants and flowers but it is very inconsiderate. Parking is already a problem. but for those of us who are physically challenged, parking and getting into the store can be problematic, we need the closest spots available. your store is being very greedy. In addition, the electric cart situation is deplorable, most times they are not fully charged, but also are non functional. Today, I had two different carts that quit working while was shopping, they appeared to have short in them and would only operate in reverse. I often get stuck in the store unable to move and the store staff doesn't appear to care. There are too many grocery stores in the Englewood area to be treated badly. read more