This location truly needs training and proper leadership.. Moved here from Williamson Co. and never…read moredealt with the unprofessional situations there that I've faced here in Gallatin on 585 Nash Pike. Never answer the phones and I've even questioned why this is and I was told, "we don't have time to..." Everytime I submit for refills the system automatically cancels my order same day. Also, stocking issues are treacherous here.

Terrible absolutely terrible nobody there gives a shit they never answer the phone. They have no…read moreanswers when you talk to somebody and usually they just let it ring till it hangs up unbelievable.

The best place to go. Always fast and very friendly. Michelle.and Ben are always very nice and…read morewilling to help.

From the owner: An independently owned local pharmacy with an emphasis on local and natural products. It offers…read moreconvenient drive-thru, after hours drop box, and prescription compounding on site. Airville Pharmacy is a one-stop, one-source integrative pharmacy, where the modern meets the traditional & the orthodox intersects with the natural. A place where clients are empowered with the right information to choose unique local and global natural healthcare products.

I had a good experience at Walgreens. The store was clean, organized, and easy to shop in. I was…read moreable to find what I needed without any issues, and the aisles were well maintained. The employees were friendly and helpful, and the checkout process was quick. I appreciate having a convenient place to stop for everyday essentials, pharmacy needs, and other items. Overall, Walgreens is a reliable store with a good selection and helpful service, and I'll definitely be back.

Walgreens on Greenlea needs to seriously work on their people skills. I'm not even talking about…read morecustomer service. I'm talking about BASIC communication skills. Every time I call I either get extreme apathy, incompetence or just flat out laziness. The last time I called, I got a lady who must've been mumbling in her sleep because she couldn't respond to simple questions and when asked if she could speak up so I could actually hear her, she started whispering. I couldn't tell what happened next because she mumbled something and I asked her to speak up again and she hung up on me. We're talking about people that gatekeep your necessary medicines here not an ice cream shop. Learn how to speak clearly and with a volume above a child's whisper. I called back immediately of course because I still needed my prescription and this time I get a guy that's already pissed off and in a hurry. He answers the phone with a mushmouthed blurt so I confirm I called the right place and I get a sarcastic "yeah" response. I ask if I can get a prescription status and get an irritated "yeah". This is unacceptable and these people know they don't have to offer any type of basic common courtesy because it's the DMV of stores. You don't have a choice. Hopefully someone that can make a difference sees this. I'm not holding my breath.

Absolutely the worst customer service I have ever experienced. They could not fill my prescription…read morenor did they try to coordinate with my provider. Unprofessional. Turse. Zero sympathy.

Understaffed, expect to waste hours of your life trying to get an answer on your medication or to…read morepick it up.

I always use the Gallatin Walmart and have had no problem till today. I hate when a company says…read morethat they strive on good customer service and it isn't passed down to the employees who work there. My problem started at the customer service desk I was return an item that I bought on line thru Walmart.com and had to bring it back to the store cause the jacket didn't fit. I encountered the most rudest person in the store. She acted also like she didn't want to be bothered or wanted me to do her job. She said my order was thru a 3rd party company and that I would have to buy a box so they could send it back. That wasn't a problem. She didn't want to help me or tell how to get what I needed to have it ship back She was just hateful. So I told her don't worry about it I will go get my Box myself. Then I ask another employee where I could find a shipping box and she also looked at me like don't bother me and told me where it was located at and ran off without a thanks you or could I show you where it is. Got my box all by myself paid for it and went back to the customer service desk. This time I got a very nice and helpful women who got me my money back on my card and ship my item back in my box and told me thank you and have a Merry Christmas. So to the CEO and store managers of the stores if you preach and say you have great customer service you better may sure everyone understand that and does it. Because ya need to improve in this area or just say ya have no customer services at all and it is a self service store. You need the best people at the customer service desk because that is where the people get a good look at how the company treats their customers. Today Walmart at Gallatin Tn got a F from me for customer service . Will not be back.

AUTOMOTIVE DEPARTMENT I was terribly disappointed with the…read moreservice of the automotive department, Gallatin Tennessee Walmart. I made an appointment to get one tire replaced. They told me over the phone that they had that tire in stock. I showed up the next day for the appointment. Most of the employees were standing around talking and ignoring the customers that clearly needed to be helped. Finally somebody asked what they could do for me. I inform them I was there for an appointment to get my tire changed. They looked me up in the computer and told me that the tire I was requesting is not available and I would have to drive to Hendersonville to pick up the tire. Mind you, I had a donut on my car and it is not advised to drive very far on a donut. No one seemed to care and they were more interested in talking about management issues. There was one guy who seemed to be more knowledgeable and in charge than everyone else but he seemed fixated on trying to scare everybody with his creepy contacts, multiple piercings and tattoos. I really don't care about that stuff but he was not friendly and he was trying to get a reaction out of everybody. After I got the tire, I then had to wait another hour for it to be put on. After I got home I realized that they put grease all over the hubcap and didn't bother to wipe it off. Nobody apologized for the inconvenience. One employee, her name was Carol was amazing and very helpful. There was also a new girl I can't remember her name but she was wonderful.

Drive thru is an absolute joke!!!!!! Don't ever go through there if there's more than one car in…read moreline. Someone really needs to fix this drive thru!!!!!

Ridiculous customer service at pharmacy. Pharmacy closes at 8pm. We were there in plenty of time…read moresitting waiting. Folks at the window had long personal conversation with car in front of us then closes and locks window on us at 8:01. Just stinks. I know they have to close but carrying on personally with car in front then locking window and mouthing through window "we are closed" is really bad customer service. Just stinks.