Two weeks ago we had an appointment for 11:30 AM. When we arrived the receptionist told us it was…read moretoo late in the day to fix our car. She said a convertible takes all day, so we must reschedule. Today we drove there and the same woman told my wife they couldn't work on her car because she was 10 minutes late. The receptionist didn't ask if we could leave her car overnight. She told us if I wasn't happy with them, she knows a guy who's really good. I get the feeling the technicians there aren't comfortable with working on a convertible or they're not properly trained to handle the task. To save yourself some grief, find another shop.

Trying to get an appointment is a nightmare. Why can't the store just have a phone number to call ‼read more

They quoted a price with 7-10 day repair time which was fine, after 14 days I called and was told…read moreit would be done over the weekend and the call was Friday afternoon. The following week I hear nothing and have been trying to reach them finally a week after the phone call I stop in and they haven't even started, said they were busy and had to prioritize more urgent work, I countered that they should have communicated. I do not recommend them for any work at all. I was able to work with a COMPETITOR and they had the work done to perfection in less than 3 hours.

About 3 months later I receive a phone call from Dave's and they are able to replace my windshield…read morefor $321. They apologized for the wrong quote.

I had a couple chips in my windshield and let me tell you he did an awesome job ! You can't even…read moresee where they were at ! And the price was amazing! I highly recommend him!

they detailEd my car . as usual they did an excellent job. I ask my kids to get this for me every…read moreyear for Xmas. This was my 3rd visit. I hope I get another one this year.

As usual, Sioux City has a way of taking a quality company and making it sub par…read more We waited for over 20 minutes just for a tire check.

Had an appointment at 1030am. Was told vehicle would be done at 1130 so I waited. Didn't get my car…read moreinto the bay until 1230. Ended up being there until 1pm. If you have stuff to do don't go by there estimates time frame. What made it worse was seeing people come.in without appointment and getting out before my car was even looked at.​

He is an honest guy, stand's bye his quote and quality fair price. There's a review from 2018 and…read moreanother old one that are not good. That being said he didn't open this shop until October of 2024.. I'm very pleased with the service today.

The owner is a great guy! I HIGHLY Recommend for your auto care needs!! He fixed my headlight on my…read moreInfiniti QX56 and gave me details for future care for my vehicle. He was very polite and understanding. He was honest and upfront with pricing. visit him at 1101 Villa Avenue, Sioux City IA 51103.

They were very responsive to an emergency on the interstate 50 miles from their shop. They came…read morequickly and provided excellent service. Highly recommend them!!

David helped me twice last week.Very good service & I didn't have to wait long..He did good work &…read morehe was very professional & respectful. I will never use anybody else.. Gracias David.

I used to think very highly of Kuehn Auto if I could give zero stars I would,…read more When I first met Dan I was a guy down on his luck needing a vehicle and I dont have the best credit which they have always boasted about "No Credit or Bad Credit No Problem!" and at that time that was true, he/they did everything they could to help me....I cant say that anymore. He helped me get a vehicle so I was then able to have reliable transportation. He was very nice and overall a good person to deal with. His service tech John can be a bit rude at times but everyone else there I have always enjoyed dealing with. About a few days after I signed my papers my alternator went out and I had previously asked him if something should happen what do I do and he gave me his card and said to not hesitate to call him so I did and he took care of me instantly. He helped arrange for a tow to his shop where he then replaced my alternator free of charge which I NEVER expected to be done for free but my gratitude for him that day was very high and I appreciated everything he did. I was worried about what do I do because I am on disability income and dont have allot of money for repairs and I live in a apartment so doing my own work is extremely limited. I got the vehicle back and drove it with no other issues since and all was just basic maintenance. Ended up trading that vehicle in for a better car which I had for 5 years without trouble except for a few issues that were pretty minor that are not worth mentioning as they happened after the vehicle got paid off. However they say they take care of you even after the sale which I had to put up a bit of a argument with them to fix the issues on that vehicle. I couldnt do it and I wanted to give them my business because of how well I was treated in the past. Here is where things start to change between my relationship with Kuehn Auto... Before I lost the car due to a severe mechanical failure after my 5 year ownership again no fault of Kuehn Auto. I had noticed some other issues going on and I wanted to get away from that vehicle before things started to get worse and I was stuck with something I eventually would not be able to use, so I called Dan up and told him that I was in the market for a new vehicle and to my disappointment he had changed the way that he does his financing and thus I was told that I would now have to have $1,000-1,500 down...Are you serious? Ever since he partnered with Credit Acceptance his business practices have gone down hill and dont get me started on that credit acceptance....they dont have good reviews and they also screwed over my friend on a vehicle that she no longer owned...luckily she got it fixed. Do your own research on credit acceptance they dont have good reviews. 1,000-1,500....that's my whole income. Both vehicles I bought I have put 500 down and to tell me you cant cut me slack after always making payments in full? Never missed one! Time passes and he ends up telling me he has a 2007 nissan murano which at the time sounded pretty good and again after complaining he let me do 500 on it. A person should not have to complain to get a safe affordable vehicle It used a bit of oil but that was ok until about 6 months in I started having issues with my transmission. Had a issue with the alternator but that got fixed. Only 6 months of owning the vehicle my transmission goes out thats bullshit and what is even more bullshit he told me that I was on my own and there was nothing they could do? How would they know when they have NEVER even looked at it or even TRIED to do anything with it. After the many years of being a LOYAL customer that's how you are going to treat me? Not even try to make it right? Just give me the middle finger and say that's it? I guess that's the world we live in now. All about money not the people anymore. I am not a transmission expert for all I know they could fix it easily. All he told me was "You knew the issues it had when you bought it" First off the only thing that was mentioned to me was that it burned oil....no mention of a faulty transmission or any issues mentioned other than oil. I guess buyer beware if you deal with this company and this is NOT his first rodeo screwing over a customer...there is another review from last year about a woman who had issues too so I am not the only one. I would love to continue to recommend this place but not after this. By the time this review most likely gets seen I will have returned the vehicle and will no longer be doing business with this place again and I will be spreading the word to everyone I know. I just wanted a decent vehicle and to deal with a company that stands by their cars which is something else the boast but how can you stand by your cars and say that you help people after the sale when you wont even attempt to help me?

Bought a vehicle they said brakes were bad, then said needed a battery. Bought a battery that…read morewasn't the problem. Starter was bad, thermostat was bad, brakes didn't even have break pads, calipers were held on with bailing wire, I could've died driving it home. They're response "we only inspect vehicles we sell on finance". BUYERS BEWARE!!!!

I have had great experience with them. Origanally started going to them because that is where my…read moredealership sent me. But even after paying off my vehicle I continue to use them because I feel they are resonalbly priced and have always had good customer service. They have taken care of window that would not open, Joints going bad, and other things... They always tell me if I have anymore problems to let them know. But I ussually dont have any problems with what they do. I would recomend them to my friends and family for sure.

Absolutely horrible! The lady who I spoke with on phone was rude and condescending. When I asked…read moreher top explain my bill, because most of it was under warranty and there were still over $300 in charges, she stated " I'm not going to break down your bill." Made an appointment and told them to go through the whole car about two weeks ago. Told them my daughter was going on a trip and wanted to make sure the car was good to go. Well, the check engine light is on, the transmission isn't shifting properly and the oil leak is back. When I called and spoke to Mark he said he could look at it right away because he was too busy. Left my family in a terrible situation. I am now forced to scramble around and find someone who can address their inability to fix my car properly ASAP. My advice is to run away from this place!!