Quality care. Kind, compassionate…read more Not scary at all. Have had several from this place. Always good experience.

I highly recommend Upright MRI. My husband does not like the enclosed MRI and he did really well…read morewith this type of system. The imaging is very good. The staff is awesome. They are very helpful in everything they do.

The office is spacious and modern. I found the staff to be friendly, efficient and professional. I…read morearrived 20 minutes early for my 5:50pm appointment and was prepped immediately. My procedure was only 10 minutes (cervical neck MRI). I was on my way back home by 6pm.

I'm stunned by the low ratings of this clinic. I've had 4 mammograms to date, 3 of which have been…read moredone by XRANM, and two of them at the Jefferson location. When I called to get an appointment, I was able to slip in the very next week. My appointment happened early this month. I arrived to the location a little earlier than the time they said to check in. I had almost no wait when I was called to the check in desk. They verified my insurance information, took my referral, and he told me where to find the restroom, which was needed. After using the restroom, I took a seat in the waiting room. That lobby area is so pretty, it's almost spa like. There is plenty of seating. I wasn't seated long when I was called by the nurse. She led me to the little room and she showed me where to apply the alcohol wipe to prep for the mammogram and how to wear the gown. They also have spray deodorant to apply after the scans. From previous experience, I didn't put on deodorant, and I had my hair pulled back. I don't think I waited more than 5 minutes in that little room when I was called back into the imaging room. The technician was kind, courteous, and respectful. She lead me through a series of 4 scans, 2 on each breast. This time, she had to retake one image because she wasn't happy with the results. She handed me a paper on how to access the online portal. I took it, but knew I wouldn't access it. They told me it would take 3 days for the results. I got a call 3 days later from my primary care saying that there isn't any cancer. Then, I received a letter from them saying the same thing. I also appreciate that they send a reminder letter to get your mammogram done. This place is two thumbs up from me.

The Manager of the front desk was working, wow she's a piece of work. That's really all I can say…read more I have heard employees complain about her before and never though much of it, but wow. Blonde in her late 40's. But after getting through that, Connie my Technician was SUPERB!!! She more than made up for the unhappy Manager. I thank her for her genuine kindness, professionalism and efficiency. Keep her, she's a huge asset.

Told to show up at 5:20p for my appointment; it's now almost 7pm and still waiting. Why earth would…read moreyou have a patient show up so early??

This place is ridiculous. They tell you to get here 30 mins before your appt to fill out paperwork…read morebut that only took 4 mins. Finally the time comes for my appointment and they still haven't called me . It's been already an hour and 20 mins. Why have people come in early just to wait more ?? This is so inconvenient . I could have spent more time with my mom instead of waiting here forever . They can't when do their job correctly because when I was registering she didn't even check me in . So done

Albuquerque is so fortunate to have this healthcare provider so accessible. Everyone is so warm…read moreand welcoming. I always feel like they are truly present and never rushed. Clean and well organized waiting area.

received a bill from this company via an email message with links to click, I sent a message to…read moreLovelace as I have already paid for all imaging services. This looks sketchy to me but no real person answers the phone when you call them. I plan to send the email message I received to the NM attorney generals office as I see other Yelp reviews are in line with mine. CUSTOMERS BEWARE

Zia Diagnostic Imaging is a dishonest and predatory facility. They billed me after somehow…read morereceiving my name from my treatment facility that did my cancer treatment. I initially received an email indicating that I owed them a balance for services they had provided, ...the problem is that they couldn't provide any information from the required intake form. They also couldn't specify what services I was being billed for. When I asked why they hadn't sent an actual bill through the mail, they claimed to have sent it only a week prior. This is after they had already admitted they did not have my mailing address. My guess is that they "spam mail" collection threats to lists of patient names they have acquired.

Went for my annual eye exam seeing a new Dr. as my former Dr. retired. Liked the reviews so gave…read moreDr. Chan a try. The office is spotless, staff professional and even under Covid restrictions was able to provide a thorough exam. Dr. Chan is professional and has that great 'bedside manner' you always hear Dr's should have. I've found my new eye Dr and am thoroughly satisfied.

You guys are gonna love Dr. Chan if you need GLASSES!! She's friendly, thorough and has the…read morelargest selection of Medicaid-covered frames I've seen anywhere since I've been covered by Medicaid in 2007..!!! I'm so excited to get my new frames, you guys! I'm a natural redhead which, as u know, means ORANGE hair, in fact &that alone makes it difficult to pick anything we put on from clothing to make-Up shades. So! You can imagine my joy at finding a large choice of colors for my frames so they won't make my "ruddy" (pink) skintone and freckles look awful. Myth: Green looks good on redheads. Truth: RED looks good on redheads! And my red frames will be here in a week! YAYYY!

NEVER said if my insurance was accepted or not. In few months got a whooping bill of $650 for…read moremammogram. Pathetic place - don't ever go there

Beware - Dont have services done at X-Ray Associates of New Mexico. They bill you for services you…read morehave not approved or been made aware of.

Had no choice but to use while in the hospital. I have 2 medical insurances. RAA is a contracted…read moreprovider with both. Insurance 1 shows the negotiated rate with a balance due. THEN insurance 2 showed a negotiated rate with FULL payment. Zero remained due since RAA is a contracted servicer. THEN Radiology 'forgot' they were paid by insurance 2 (no credit on their billing, which they sent to collection. Amount due - zero, and if they had taken the time to reconcile their records, they could have saved us all a lot of trouble.

My gastroenterologist doctor wrote an order for an MRI of the abdomen and a MRCP. This facility's…read moreMRI Team Lead, not a radiologist, said I cannot have both at the facility because Radiology Associates says they are the same exam. I can only do an MRCP. Interesting because they are not the same, even googling it tells me that. That is fine, I am going elsewhere and would not recommend a facility that thinks they have the authority to change my doctor's orders. Pretty scary place!

Always way behind and understaffed. Y'all should really make less appointments to align with…read morestaffing not fairytale corporate goals. People have professional schedules and I've never waited with an appointment at tricore. Unfortunately one doctor I see uses quest. They are awful

Terrible customer service and absolutely no regard for any of their disabled or elderly patients,…read moreyour staff treated their customers like trash they should work on that and do something about that