Quality care. Kind, compassionate…read more Not scary at all. Have had several from this place. Always good experience.

Wonderful that you are not inside a tube. Everyone was very nice and helpful. Highly recommendread more

I'm stunned by the low ratings of this clinic. I've had 4 mammograms to date, 3 of which have been…read moredone by XRANM, and two of them at the Jefferson location. When I called to get an appointment, I was able to slip in the very next week. My appointment happened early this month. I arrived to the location a little earlier than the time they said to check in. I had almost no wait when I was called to the check in desk. They verified my insurance information, took my referral, and he told me where to find the restroom, which was needed. After using the restroom, I took a seat in the waiting room. That lobby area is so pretty, it's almost spa like. There is plenty of seating. I wasn't seated long when I was called by the nurse. She led me to the little room and she showed me where to apply the alcohol wipe to prep for the mammogram and how to wear the gown. They also have spray deodorant to apply after the scans. From previous experience, I didn't put on deodorant, and I had my hair pulled back. I don't think I waited more than 5 minutes in that little room when I was called back into the imaging room. The technician was kind, courteous, and respectful. She lead me through a series of 4 scans, 2 on each breast. This time, she had to retake one image because she wasn't happy with the results. She handed me a paper on how to access the online portal. I took it, but knew I wouldn't access it. They told me it would take 3 days for the results. I got a call 3 days later from my primary care saying that there isn't any cancer. Then, I received a letter from them saying the same thing. I also appreciate that they send a reminder letter to get your mammogram done. This place is two thumbs up from me.

I went in for an MRI and I didn't realize how claustrophobic I would feel.. when I entered the…read moremachine, I asked to come out within minutes. The techs helped me out and said "well it's not for the faint at heart" what? He basically called me a weak bitch. Thanks for the judgement. I'm in the medical field and I would never say that to a patient.

Krystal is absolutely amazing! I had an ultrasound done with her at 22 weeks. She is so sweet and…read moreprofessional. It was very convenient for her to come into my home so my whole family could enjoy the ultrasound together. She got the cutest profile picture of my little one! I will definitely be getting future ultrasounds done with her. I high recommended Krystal Clear Imaging!

From the owner: Our business specializes in offering affordable, high-quality diagnostic and elective ultrasounds…read morefor underinsured and uninsured patients as well as elective prenatal ultrasounds for expecting mothers!

The Manager of the front desk was working, wow she's a piece of work. That's really all I can say…read more I have heard employees complain about her before and never though much of it, but wow. Blonde in her late 40's. But after getting through that, Connie my Technician was SUPERB!!! She more than made up for the unhappy Manager. I thank her for her genuine kindness, professionalism and efficiency. Keep her, she's a huge asset.

Told to show up at 5:20p for my appointment; it's now almost 7pm and still waiting. Why earth would…read moreyou have a patient show up so early??

Albuquerque is so fortunate to have this healthcare provider so accessible. Everyone is so warm…read moreand welcoming. I always feel like they are truly present and never rushed. Clean and well organized waiting area.

I had scheduled a mammogram and a dexa scan for the same day. Never been here before and the place…read moreis huge. Outside, lots of parking and easy to identify address. Walking into the glass facade, is the reception area. Large space, and at 3:30 on a Friday it was quite busy. RECEPTION: I was greeted at the counter and given several forms to complete. Upon doing so, I sat for a few minutes before being called by name. REGISTRATION: I followed a young woman to the registration area. She took my ids and chatted with me informally. I felt like I had an identity and this was a good start. She scanned in my documents and I was all set. CHANGING AREA: I was escorted to the changing / waiting area. The wall art is very artsy and the changing / waiting room is quite calming. Given a medical gown, I was instructed to just remove my clothes from the waist up and don a gown - place my stuff in a black tote bag and wait. Within minutes I was called. MAMMOGRAM: The tech was in casual clothes and I told her I liked the informal feel. She said that on Fridays they get to be casual. So, the exam was typical. She was quick and efficient. We had to retake on image, but it only took a few minutes. Viola. Done. So I was escorted back to the changing/waiting area. DEXA SCAN: A few minutes later, I was again called by another woman and she walked me a few steps to the next exam room. She asked me a few questions, confirming everything I had already completed on the forms that were scanned. She asked me to remove my shoes and then she weighed and took my height measurement. Next, she had me lie on an exam table and told me to breath normally. The unit above scanned all the right places and then in minutes I was sitting up and putting my shoes on again. I returned to the changing area, put my top clothing back on and was ready to leave. From start to finish, I was in and out within an hour's time and that was so appreciated. Best of all, I received my Dexa scan results on MyChart the following morning. This is a very well-run, organized machine and I applaud them! Everyone was very full of smiles and there was not a moment when I felt pressured or felt tension amongst the staff.

Went for my annual eye exam seeing a new Dr. as my former Dr. retired. Liked the reviews so gave…read moreDr. Chan a try. The office is spotless, staff professional and even under Covid restrictions was able to provide a thorough exam. Dr. Chan is professional and has that great 'bedside manner' you always hear Dr's should have. I've found my new eye Dr and am thoroughly satisfied.

You guys are gonna love Dr. Chan if you need GLASSES!! She's friendly, thorough and has the…read morelargest selection of Medicaid-covered frames I've seen anywhere since I've been covered by Medicaid in 2007..!!! I'm so excited to get my new frames, you guys! I'm a natural redhead which, as u know, means ORANGE hair, in fact &that alone makes it difficult to pick anything we put on from clothing to make-Up shades. So! You can imagine my joy at finding a large choice of colors for my frames so they won't make my "ruddy" (pink) skintone and freckles look awful. Myth: Green looks good on redheads. Truth: RED looks good on redheads! And my red frames will be here in a week! YAYYY!

NEVER said if my insurance was accepted or not. In few months got a whooping bill of $650 for…read moremammogram. Pathetic place - don't ever go there

Beware - Dont have services done at X-Ray Associates of New Mexico. They bill you for services you…read morehave not approved or been made aware of.

Had no choice but to use while in the hospital. I have 2 medical insurances. RAA is a contracted…read moreprovider with both. Insurance 1 shows the negotiated rate with a balance due. THEN insurance 2 showed a negotiated rate with FULL payment. Zero remained due since RAA is a contracted servicer. THEN Radiology 'forgot' they were paid by insurance 2 (no credit on their billing, which they sent to collection. Amount due - zero, and if they had taken the time to reconcile their records, they could have saved us all a lot of trouble.

My gastroenterologist doctor wrote an order for an MRI of the abdomen and a MRCP. This facility's…read moreMRI Team Lead, not a radiologist, said I cannot have both at the facility because Radiology Associates says they are the same exam. I can only do an MRCP. Interesting because they are not the same, even googling it tells me that. That is fine, I am going elsewhere and would not recommend a facility that thinks they have the authority to change my doctor's orders. Pretty scary place!

Always way behind and understaffed. Y'all should really make less appointments to align with…read morestaffing not fairytale corporate goals. People have professional schedules and I've never waited with an appointment at tricore. Unfortunately one doctor I see uses quest. They are awful

Terrible customer service and absolutely no regard for any of their disabled or elderly patients,…read moreyour staff treated their customers like trash they should work on that and do something about that

I had an absolutely wonderful experience at this Tricore! I made an appointment online, and upon…read morearrival I typed in my code on the kiosk. I was seen within 2 minutes and the front desk woman was so kind and helpful! My blood draw was quick- one poke and no struggle to find the vein (such a relief)! I was in and out within 10 minutes from check in to after a urine drop off. I will definitely be returning to this Tricore when I need blood work in the future!

As a frequent flyer chronically ill person, this is one of my favorite TriCore locations. They have…read moregreat customer service and despite what always looks like a busy waiting area (it is shared with the doctors), it runs very efficiently. Let's be clear. I've had more than a thousand blood draws between labs and hospital stays. That's not an exaggeration. If anything it might be an understatement. This location has some of the best phlebotomists I've ever encountered. Today Paula drew my blood. She was very thorough and smooth. I didn't even feel the needle. She handled my blood thinner issues like a pro and I didn't even bleed at all - a rarity when I'm not even on blood thinners!