We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

They are rude and don't follow through with their responsibilities from my own experience they take…read moreadvantage of the senior citizens community.. All they want is their high monthly HOA fees they charge and don't want to do anything!! Had an incident with my roof told me as a home owner I should lay a tarp or plastic down so it doesn't do more damage to my condo. Contact my homeowners The roof leaking was not their responsibility contacted the roofers the roof was 4 years old still under warranty LEMUS CONSTRUCTION installed they told me their is nothing wrong with the roof and there was nothing to fix!!!! Refused to fix roof and my ceiling told me my responsibility contact homeowners the roofers doesn't leak believe this!!!????

Luxury building? - Slow to fix broken things. By design,…read morethe management office is near impossible to communicate with. - Multiple incidents of shootings across the street in the past 3 years. - Windows are not soundproof and Amsterdam is a superhighway to St Luke's. - Security in the building is beyond lax -- anyone carrying a delivery bag or with decent clothing has access to the elevators. The staff are inattentive, never seem to notice you carrying a heavy load until you're already halfway to the elevator. - Elevators break regularly. Prepare to get stuck at least once a month. - Their favorite independent broker lives in the building, is effectively an employee, seems like a fraud on renters who pay the brokerage. - The building staff require generous tips to complete repairs, the super doesn't write things down, always claims to forget. - The team is highly engaged in side payments to park cars around ASP days, etc. - The handicap/stroller side entrance is piled with garbage, has rats and flies -- is always at a halfway point. - The workmanship on requested repairs or repainting is shoddy -- but if you complain, they're jack your rent in the next cycle 100% certain.

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

My husband and I have been working with Paul since June 2025 and Paul literally saved us from the…read moremost traumatic experience anyone can imagine. We had worked with a prior property manager who did not conduct a proper background check on previous tenants who caused us so much stress and money. I will not go into detail, but as I write this, I am still traumatized by the entire experience. However, I do feel more at ease now that Paul has taken over the property, we are no longer dealing with the prior tenants, Paul has helped get the property ready and listed and have found new tenants to occupy the property. Additionally, despite my husband and I being overseas for my husband's job and on a completely different time zone, Paul has always been responsive, diligent, trustworthy and fair. He was very hands-on and any repairs were done in a timely manner and at reasonable costs. I am also compelled to address a couple false reviews against Paul that were written by "Baked S." Baked S. was my previous tenant. Reviews by Baked S. are false and should not be taken into consideration. I urge you to look at his other Yelp and Google reviews and the responses to those reviews to get a sense of the kind of dishonest and unethical person he is. It was not Paul who found Baked S. to rent our home. My husband and I had worked with a previous property management company who did not conduct a thorough background check on Baked S. so we unfortunately fell victim to Baked S. Baked S. already gave notice to vacate our house even before Paul took on the property. He only lived at our house for about three months. Security deposit was timely returned to Baked S. There was no "active sewage, gas leaks, collapsed drainage, or structural instability" as Baked S. claims. In fact, the City had inspected the home and found it habitable and that there were no conditions rendering the home uninhabitable. When Paul listed our property for rent, which was long after Baked S. had moved out of the property, Baked S. attempted to prevent it from being rented by posting more false information on various websites and platforms about our home. Despite the trouble Baked S. caused and continues to cause us and Paul, Paul never left our side. We know that other property managers would never have worked with us or would have stopped working with us under these circumstances. We cannot express how lucky we are to have found Paul. We are hopeful that things will run smoothly as we continue to work with Paul.

Outstanding, steady, and a pleasure to work with. Took so much of my stress away. Highly…read morerecommended.

I needed to rent my family home after living in it for decades. I interviewed Eric and was…read morefavorably impressed, so I signed up with him to manage my 5-bedroom house. He was extremely helpful as I was getting the house ready, finding cleaners, painters, movers etc. (I needed a LOT of help!) As soon as the house was ready, he had an ideal tenant in two days (!). I continue to be happy with his work several weeks later. His fee is fair and reasonable.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

It's been a pleasure working with Jennifer. She was incredibly patient, answering all of our many…read morequestions while generously sharing her extensive knowledge about rentals. Jennifer is transparent and never withholds information just to keep you dependent on her services -- in fact, she's more than willing to educate you so you can confidently manage your own property if you choose to. She's highly responsive and takes the time to carefully find the right tenant for you. We're truly grateful for the opportunity to work with her!

I have been outside the US for a prolonged length of stay due to family matters since 2017 and…read morefound out that the tenant who was renting our house was not reliable with what we agreed upon and unruly. We desperately needed a property manager to handle our rental property, after 2 years of being in distress. Lo and behold, my mom and I found Jennifer Diaz with exemplary reviews when she searched on the internet. I had a gut feeling that she was the one! Since then, she has truly been heaven-sent. She possesses the qualities of a great Property Manager for she is very knowledgeable of real estate property laws, hard-working, assertive, patient, conscientious, quick in responding to my inquiries, exuding grace under fire in times of stressful situation, and her negotiation skills are awesome. Her professionalism shows how much she cares in every aspect of her job. She is a miracle worker and has results-oriented mindset. I admire her attention to detail and prompt intervention from minor to major problems. We can focus more on our daily tasks now with the peace of mind, knowing that we are in good hands with Jennifer, and we feel secure with our rental property under her stern oversight. Having someone you can rely and trust for she values transparency is a rare find. The extra mile she will do for you is amazing. Most importantly, we love the fact that she listens to your concerns and would forward her best foot in coming up with a solution to make it doable. She is one of the reasons why we can go on living a stress-free life now, and my only regret is, how I wish I could have found and hired her sooner.

It is with great sincerity and appreciation that I offer this review for Solano Property…read moreManagement. In an industry where consistency, transparency, and professionalism are often promised yet not always delivered, this organization stands as a refreshing exception. Their operational excellence is not merely superficial--it is deeply embedded in the way they conduct business, communicate with clients, and manage properties with precision and care. A significant part of this seamless experience can be attributed to Jim, who oversees operations with a level of competence and diligence that is both rare and commendable. His ability to orchestrate the many moving parts of property management--tenant relations, maintenance coordination, financial oversight, and compliance--demonstrates a refined understanding of the field. What distinguishes Jim is not only his technical proficiency but also his unwavering commitment to accountability and responsiveness. Every interaction reflects a high degree of professionalism, thoughtful consideration, and respect for both property owners and tenants alike. From a landlord's perspective, entrusting a property to a management company requires confidence in their ability to protect your investment while maximizing its potential. Solano Property Management delivers on this expectation with remarkable efficiency. Their processes are streamlined, their communication is clear and timely, and their attention to detail ensures that nothing is overlooked. For tenants, the experience is equally impressive--requests are handled promptly, concerns are addressed with urgency, and there is a genuine sense that the company values long-term relationships over short-term convenience. What I find particularly noteworthy is the organization's balance between structure and adaptability. They maintain strong systems and protocols, yet remain flexible enough to handle unique situations with sound judgment and professionalism. This is a testament to strong leadership, and Jim's influence in maintaining operational integrity is evident throughout. Without hesitation, I would highly recommend Solano Property Management to anyone seeking a reliable, sophisticated, and results-driven property management partner. Whether you are looking to place your property on the rental market or searching for a well-managed residence, you can proceed with full confidence knowing that your interests will be handled with the utmost care and expertise.

The Benicia office was great but the person, Bailey who handled applications was horrible. We tried…read moreto submit an application, called, left a message and never heard back. The next day I called and apparently it was too late and our application the previous day didn't go through, and we found out a day too late bc she never called me back??!!! This is completely unacceptable. I cannot believe the unprofessionalism and lack of care with this company'. It's rude and dismissive.

Pedram has been managing my property for some years now. Insurance in California has become a…read morenightmare and we had to jump through so many hoops including replacing all the electrical and a large number of punchlist items all within a 30 day period or we were going to be cancelled. He handled the entire list well before the deadline. A ton of logistics to say the lease!!

My husband and I rented from BEM for 3 years. Pedram and his team were excellent in handling all of…read moreour needs throughout the time we spent with them including an apartment flood. We highly recommend working with BEM for any future residents or landlords in the Bay Area!

I would not use them. There have been a multitude of issues with renting with them. One including…read morenot properly refunding deposits. Also claiming damage occurred that didn't. There have been several people in town who have told me they have had the same issues. Also repairs not being made. Use Delgado or any other trustworthy rental agency in town where you don't need to worry.

They do not return emails so don't even try that. Even over the phone while pleasant enough there…read moreis no way to get an answer. If you're looking for a place and unfortunately Estey has the listing for the property, call them. Don't apply, don't give them any money, without making a phone call. They will encourage you to apply despite having an approved applicant. Ask first. It's oddly a used car sales experience and I thought all of those types of businesses had been beaten out of the market place.