DO NOT use Ambra Colaizzi for a consultation. We met her before we selected our builder, who…read moreusually uses Maureen. Ambra lost our selection list from the time of the first meeting until we were ready to order. Unlike our previous experience with KSI she did not come to our house for measurements, even though we live only 2 miles away. Instead, she asked the contractor to check my measurements, and he is 20 miles away---and he found I measured correctly. The 2 small bathrooms we are remodeling aren't even done and we have found 3 errors on her order so far. Right now we are on hold until the counter top maker comes out to cut it down, she ordered it too large. They already were here once because she didn't order the right hole configuration for the faucet. The two medicine cabinets were too large to fit. Wes, the store manager has been very accommodating in correcting her errors, but she has cost us time and aggravation.

This was one of the most miserable customer service experiences possible. Three weeks, three…read morevisits and several phone calls later, including 3 with a manager, and I still don't have a correct quote for 5 identical cabinets in a row on a wall. E-mails failed to produce a correct quote, even though other vendors did fine with the same information. When I went in the second time, thinking it would be easier in person, they couldn't accommodate me, and said I needed an appointment. I made an appointment, and when I went in for the appointment, they said they were sorry, they were accommodating someone who walked in. I asked if anyone could help me, and the answer was no. I waited 15 minutes, then left, asking for a manager to call me. The manager said she would personally provide a correct quote, that day, and it's now several days later and I still don't have a quote. I went to Home Depot where they were friendly and helpful, and with the 20% sale coupon, the price was about the same. Just no excuse for this abysmal level of customer service. The only reason they even got one star was because it's not possible to give 0 or negative.

More colors would be nice to see for cabinets but reasonably priced and little more work is…read morerequired from the customer. Other than that we were happy with the work.

I called to ask if Cabinet Express had a replacement Bifold Cabinet Hinge. I talked with Jake and…read moresent him pictures of the broken hinge and he said it wasn't a brand he was familiar with and that they didn't carry it. A couple hours later Jake called me back. On his own he found out the brand of hinge I needed and even showed me where to buy it. Needless to say I was very impressed with Jake and the great service he provided. I will definitely keep Cabinet Express in mind for future Cabinet needs and I can highly recommend them.

Nick installed my quartz 8 years ago. Today he fixed chips and a popped seam. It looks new, and…read morehe did not charge me. That is amazing service. This is the second house I have used Impressive Marble and Granite, and I highly recommend them.

ick and his crew did a wonderful job on our bathroom countertops! All the Impressive Marble and…read moreGranite staff were great to work with! Thank you for coming to EL!

We absolutely love our new kitchen designed by Marsha at Exquisite Kitchen Designs! She is so…read morecreative and patient and resourceful! We highly recommend Exquisite Kitchen Designs.

From the owner: Kitchen and Bath Remodeling Full Service Design Firm…read moreCabinets Countertops Tile Hardware

We valued Mike's expertise as we consider our kitchen remodel. He's experienced, approachable, and…read moreconsistently offers valuable advice!

DreamMaker originally did a nice job in gutting out my old bathroom in my bedroom and remodeling it…read morecompletely. Problems started when I had a leak at the base of my shower on the side with the shower arm and controls. The leak went into the basement and through the wall which caused massive damage to my brand new closet system in my walk in closet and the floor in there on the other side of the wall from the shower. I was left with over $5,000 in damages. I couldn't file an insurance claim really. I have renters that share my home with me and I had to evict a renter for severe damage to my basement and the basement bedroom he was living in. Due to the amount of damage we had to split it into 4 claims. So they told me if I filed another claim, I wouldn't be able to file anymore for 7 years. DreamMaker did agree to fix the problems but they told me it would take a few months because there was a back log on acquiring materials. They came out and caulked the area where the leak was because I had company coming and I needed the shower operational. It was my understanding that the temporary fix was good until they were able to repair it permanently. I was fine with that. A few months went by and there was no follow up from them at all. I sent an e-mail and 3 days went by so I contacted a lawyer to send them my intent to go to court. When I called for their fax number and the employee at DreamMaker realized what I was doing, they suddenly became very responsive. However, I had another representative call and say to me, we did everything we said we were going to do on the appropriate time schedule. You weren't supposed to be using the shower anyway. I felt like they were victim blaming and shaming me. If they somehow thought that would win my business again, then I don't know what the hell they were thinking. So the bathroom originally looked nice, but they're working on it right now and they tore out the shower and the tile floor they just put in. I know mistakes happen, but given the leak, the victim blaming and shaming, the lack of follow up, and their lack of concern for how much I pad out in damages, I cannot recommend them to anyone.

When I started interviewing for my kitchen/bath remodel I found myself getting frustrated and…read moreannoyed at some of the contractors that came in my house. From the moment Chris Wolverton walked in he made us feel so comfortable and confident that he was the right contractor for the job. We were not disappointed. I would give these guys a ten if that was an option. The tradesmen working with Chris were all very highly skilled and easygoing. And after having a complete kitchen and bath remodel I determined we needed a laundry remodel too. They are just wonderful and each one of them have become part of the family. Will be doing more remodels in the near future and they will be doing them! Trust no one else!

Well, I thought I could remodel my bathroom on my own. I learned real quick that I was way in way…read moreover my head! I called Wolverton Construction and Chris Wolverton came to my house and gave me an estimate within days! Even though I changed what I wanted done many times, Mr. Wolverton kept on coming out updating my quote without any problems. Once I accepted the quote construction started very quick! He also honored the price he gave even though went above and beyond on things I requested last minute. I am very thorough and what things done the way I like it. I called/text Mr. Wolverton at all times of the day through the whole process. What was refereshing is that he called/text back within the hour (even on weekends and during his vacation)! Needless to say, I will be going back to Wolverton Construction when I get my kitchen done! Again, amazing job!! -Adam

Amazing selection, with actual designers who are helping you in the showroom. We were searching for…read moreQUALITY which we got!

Ann Arbor Stone and Tile has a very appealing, extensive showroom with knowledgeable, helpful…read moreemployees. As I chose finishes for a bathroom renovation, I visited the showroom several times. Each time I was greeted promptly and assisted in making choices. They were able to answer my questions, offer suggestions, and provide useful information that helped me to make decisions that I'm very happy with. I highly recommend this business!

Runyan did an amazing overhaul on the outside of our house last summer. We had a new garage with…read morewalkway built, siding replaced, new windows and door put in, and replaced our balcony. We loved the fact they were family owned, local and offered a fair price. There's a few things we need done on the inside of our house we're excited to have them do, and even more excited to have them build our house in the next few years!

The Runyan team are super guys. They did a complete and excellent renovation of my kitchen and…read moreliving area. They are friendly, competent, and aim to please the homeowner. They work quietly and clean up every night before they leave. The work they do is top notch. I would not think twice about hiring them again. If you want an A++++ team, the Runyan Brothers Construction should be your choice.

Terrible contractor, unprofessional and lazy. Terrible project manager. Pass on this one.read more

Incredible work from start to finish. Very punctual, constant feedback, very polite. I couldn't be…read morehappier with my experience with Morrell Construction. My home has never looked better!!! The highlight of my day now is coming home.