DreamMaker Bath &amp; Kitchen

Bottom line: I do not recommend KSI and do not plan to hire them ever again. Read on for more…read moredetails. The design process was relatively easy - I sent the designer photographs of the bathroom, dimensions that I provided, and a Pinterest inspo page that I created to reflect our design taste. From these, she created a project proposal with estimate. My husband and I appreciated the level of service early in the process compared to other companies we contacted, felt comfortable with our quote, and decided to move forward with KSI. After this, there was a brief visit to our home by the designer and contractor to confirm measurements. A visit to the KSI showroom finalized our cabinetry, flooring, and counter selections. You will not be able to buy lighting or plumping fixtures from KSI and you will be sent elsewhere. If you want a high level of service with your designer, that will not happen with KSI - They do not accompany you on these trips or provide input. The designer was responsive throughout the process, but I do feel like she was overly busy sometimes and I did feel like her attention to detail was sometimes lacking. While the design process was relatively easy - Maybe a 3 star process - The actual renovation was 1 star and absolutely the reason that we will never use KSI again. The project was originally estimated to take 3-4 weeks... Actual time: 2.5 months. The workers consistently showed up late in the day - mostly after 4pm - if at all, and made it clear that we were their last priority. When confronted about the delays, which were absolutely due to short work hours and no show days, the contractor became defensive and extremely difficult to communicate with thereafter with long stretches of no responses to questions and ludicrous excuses. It was extremely distressing because other work that was being done on our home needed to be delayed multiple times, while we waited for the bathroom to be finished. We had to have some return visits for very subpar work, mostly related to improper wall preparation and painting, but overall, the workmanship was fine. Even after the work has been done almost a month, we are still waiting for the designer to make her final visit where final billing will be given. She says that the delay is because they are waiting on a gift basket. Really?! This must be some gift basket! I cannot wait to be truly done with KSI. This was a trial run for other projects we want done, including large projects of kitchen and master bathroom remodel, and I would love to say that KSI will miss our business but I am not sure that they even care or will notice.

We had bathroom vanities and cabinets installed. The installer they recommended was difficult to…read morework with. Some parts weren't ordered or were ordered incorrectly. When everything was installed it still took me several days of work to get it to look right. We went with a different company for our kitchen remodel. They did a much better job and everything met our expectations when they were finished. I do not recommend KSI, nor will I hire them again.

Sur La Table

3.2

(51 reviews)

•$$$

I've taken two cooking classes here both with Chef Gabriella. She is awesome. A classically trained…read morechef who knows what she's doing. The first cooking class was Latin steak night where we made steak with chimichurri and gelato for dessert. The second cooking class was crabcake with steak and garlic aïoli with oven roasted asparagus and chocolate lava cake. It was such a delicious meal. And she is a fantastic instructor. I've signed up for my third class and can hardly wait. As for the store itself, the staff are really nice. I've purchased a number of items here. If you take a cooking class you also get 10% off in the store which I took advantage of. They have a beautiful selection of just about everything you would ever need for your kitchen and serving goods. What's not to like about that?

My friend and I took a New England Coastal Classics cooking class. The website said we would be…read moremaking: Classic Connecticut Style Lobster Roll Butter Lettuce Salad with Radishes, Cucumbers & herbs Buttermilk-Herb Dressing Sea Salt and Vinegar Smashed Potatoes Crustless Blueberry Pie Homemade Brioche Roll Raspberry Lime Rickey I was so excited to prep and cook all of these items! The room for the class isn't very big. The class consisted of 3 tables of 8. Twenty-four people per class is too big. It felt too cozy. I've taken a Sur La Table class before but it's been awhile. I remember it being more hands-on. In this class, we barely did anything. The lobster was cooked and cut for us. We cut some herbs and mixed the dressing. Not very exciting. The potatoes were pre-cooked and one person from each table got to smash them. We were given all the ingredients for the pie and we threw it all together and into a pan. The dough for the roll was premade for us. We each took a piece and rolled it into the shape of a roll. The Rickey was made for us. I wouldn't take another class.

Bed Bath & Beyond

2.9

(22 reviews)

Friday I ordered a sink from bed bath and beyond. After a couple hours I had to cancel it because…read moreit was too big for the vanity. When I called they said it was too late, the order had been sent to the warehouse. I said we'll call and tell them to stop shipment. 'I'll try but if you receive it call us back and we will send a return label.' Return shipping at my expense! Monday I get an email telling me my package had shipped! So now I get to pay to send back the cancelled product that they sent me. Talk about wasteful! I'll never do business with them again.

I have Love & Hate relationship with BBB... I want to buy everything (love part), whenever I go…read morethere, I spent too much money (hate)... I spent about 30 minute each time I go there, even after I do my research online and I know what I want to buy. The best part, you can use the 20% coupon, even after it has been expired!!

Builders Plumbing & Heating Supply

2.3

(4 reviews)

Often unresponsive, very limited business hours, long delays in getting products. Most troubling…read morewas that at least one person was frankly rude

Amanda Verna at Builders Plumbing & Heating Supply responded promptly, assisting me in finding a…read morepart source. She contacted the manufacturer and forwarded their number to receive the part under their warranty provisions. Great customer service makes customers for life! Great customer service! David Williams

The Tile Shop

2.8

(29 reviews)

•$$$

Large selection of unique tiles. We were recommended by a friend of ours who recently updated their…read morehome. They are a bit pricey but you get what you pay for. I can guarantee you won't find tiles like these at floor and decor. Highly recommend them.

love my tile. Sammuel and the staff were helpful. great experience. Awesome selection of beautiful…read moretile.

HomeGoods

4.2

(13 reviews)

Great selection of clearance items that are super affordable and suitable for the house…read more The service is great. The check out process was easy. We were asked if we everything we were looking for. Their items are being stocked by their staff at all day.

Love Homegoods! I always walk out with 2 or 3 cool things to keep my Airbnb's looking great…read more Pillows, dog beds, and kitchen tools I can find everything in one place. Oh and holiday decorations and pretzels and toffee

Primo Granite & Marble Counter Tops

(11 reviews)

Beautiful job in reasonable price professional work I recommended family and friends to see him…read morefirst

Primo Granite installed 2-bathroom countertops in our home. The job was very professionally done,…read moreand the product is beautiful. The quartz countertops make our bathroom look like new. Thanks Luca, Primo, and Mike. I would definitely recommend them to anyone.

Ann Arbor Stone and Tile

4.1

(9 reviews)

Amazing selection, with actual designers who are helping you in the showroom. We were searching for…read moreQUALITY which we got!

Buyers be aware of this place. I went there to buy countertops for a project. I in fact interview…read morefour different places before returning to this business. I found a countertop and asked questions about veining because the countertops that I picked out had veins. First off the guy came to measure the countertops and they were cut two short and they gave us a hard time about that and then to tell me that I could have my contractor fill in the holes. Second I decided to use the countertops as back splashes and again asked the question about the veins matching. They told me they would match. Not the case at all. When they came to install for a second time the veins do not match the backsplashes after I was told they would. They claimed they never said this which is not true and told me that I had buyers remorse. For a $10,000 job they are doing sloppy work and do not care about the customers. I had asked about a discount because now I have to live with ugly countertops that do not match and will only receive a 5% discount which is nothing. The owner does not care about his customers and only cares about his money. Buyers beware of this place. Also when you walk into the shop the staff look miserable as they never have smiles on their faces, it's like they can't be bothered to get up to help you. Buyers beware of this place.

Floor & Decor

4.3

(6 reviews)

Super friendly service. I had gone a couple of days in a row, and when walking around, I was warmly…read moregreeted with a "welcome back!" Other than the blue hair in the front for the past 12 years, I try not to stand out. That was the first time that I can recall that I'd been greeted so warmly! Their selection is outstanding and their prices are very reasonable. I found a tile I loved to go with our countertops and they had just enough to get the project done. I'd definitely be back for any tile or flooring needs.

Mia Graham was great to work with. She was very helpful and made our decisions much easier!read more

Downtown Home & Garden

4.1

(53 reviews)

Last time I wrote a review for here I was not a homeowner. Now I've been one for over 12 years and…read moreI've been here many times over for goodies for my yard, gifts, treats for myself, etc, and it's become one of my favorite places in town so I figured I should finally give them good update! No matter the time of year I love visiting Downtown Home & Garden. My previous review stated, "I love any store where I can get tulip bulbs, a new bird house, a winter hat shaped like a Christmas tree, a new cookie sheet and a loaf of Zingerman's bread" and all that still rings true. But these days I also add national parks merch, gear for my dogs, holiday decor, kitchen gadgets and cookbooks and, perhaps most exciting for a Polish broad like myself, a variety of Polish pottery pieces. In the spring and summer months I can be found perusing peony bulbs for my garden, hummingbird feeders, bird seed and squirrel proof bird feeders, planters, plants/starters for my veggie garden, pest control and fertilizers, plus a variety of lawn decor and sculpture pieces, etc. Some things can be kind of pricey but you truly get what you pay for. Even after years out in the elements everything I've bought for my yard here is still in amazing condition, my plants from here always yield the most delicious fruits and veggies, and the little birdies are so happy with the snacks we provide them from their bins.

Interesting store that is probably really good if you're a suburban homeowner. For me, I liked…read morethat I was able to make friends with a cat that works there, got some cute socks and slippers for the Chief of Staff, a postcard (the only store in town where they knew what a postcard is), and a pretty ceramic bowl that my cats broke the minute it got home.

Alain Mai | Fine Craftsmanship

(5 reviews)

I had an old Bermuda chair that I like a lot that broke. I couldn't get a modern replacement and…read morewanted to find someone who could repair it. Alain was my man! He fixed the front leg and repaired the spindles. The repair gave me a chair that is like new. And I have confidence that the repair was done correctly. I hope I don't break anymore furniture, but I know who to take it to if I do: Alain.

Alain is a one-of-kind artist, and as I think of his multiple talents, I don't even know where to…read morestart. His incredible skills, infinite knowledge and exquisite taste are the proof that there is such a thing as the true 'Renaissance Man' in today's world, and that human mind can wonderfully integrate esthetics, engineering, production, creation, problem solving and much more in a unified, magic chemistry. Along the past decade, I have had the chance to work with Alain on multiple projects, each one of them presenting tremendous challenges. All projects, including the construction from scratch of a concert grand piano, reached completion beyond expectation, thanks to his ability to methodically and skillfully resolve every issue, whether technical, esthetic or economic, in an ingenious and efficient way. Alain's skills range from fine woodworker, metalworker, mechanic, chemist, painter, finisher, photographer, jeweler, restorer, constructor and designer. There is no material, no process that is of a secret or a threat to him. Should you have a challenging restoration to have performed, especially on valuable collectables, or a special project involving solving unforeseen issues, or simply looking for the ultimate achievement, I would undoubtedly recommend contacting Alain and make sure he is the one who will take care of your needs. His presence among us is nothing else than a true blessing. Arno Patin Arno Patin Studios, LLC Signature Pianos Paris/Detroit/Portland www.arnopianos.com

Ann Arbor Carpets Flooring America

4.7

(10 reviews)

Ann Arbor Carpets FlooringAmerica was exceptional! If I could give 20 stars, I would! Starting with…read moremeeting Danielle Denig in the store and setting up a visit for an estimate to the final sweeping of the finished floor, I am beyond satisfied! Danielle assisted me with selecting the laminate flooring, accurately measuring our kitchen, and provided a realistic estimate and a schedule for delivery of product, and then installation. I received a call the night before to confirm the installation arrival time. Bob Boyer was exactly on time. He provided thorough and precise workmanship. He worked diligently and cleaned up every speck. I would HIGHLY recommend Ann Arbor Carpet FlooringAmerica, Danielle Denig, and Bob Boyer. Thank you so much!

This company is the best! They worked with me every step of the way and my results are beautiful…read more Their personal care is not something you get from a big box company and their pricing is straightforward and competitive. It is always preferable to work with a local independent company and support our local economy and I am so glad I did with this project--excellent product, excellent customer service. I can't recommend them enough! Shout out to Tom and Jenny, thank you!

Ang Arbor WoodWorks

Angelique is amazing. Above and beyond. Professional,…read moreresponsive, creative, and quick - her superior quality work certainly made a difference for our place. We needed Angleique to prepare a space for a dishwasher installation, trim some doors to size, and fix a sagging window sill. She accomplished all this in one weekend for a very modest price and even returned for a quick modification after the dishwasher arrived, at no extra cost. We are fortunate to have met Angelizue and would contract her again.

From the owner: At Ang Arbor WoodWorks, we specialize in creating, designing, and building custom woodworks,…read morecabinetry, furniture, and wooden playthings. Let us transform your ideas into reality.

Ann Arbor Decks by JMJ

(3 reviews)

I highly recommend JMJ Construction/Ann Arbor Decks. We had them build us a large deck from ipe…read morewood several years ago, and they've just finished a second deck for us made of Deckorators' Voyage line, which is a mineral composite decking. In both cases, they did a beautiful job, and we're very happy with both decks. Josiah and his employees are honest, hard-working, pleasant, and reliable. In both cases they stuck to their contract, worked steadily, and finished on time.

Josiah Shurtliff and his crew were excellent: great, solid workmanship, careful planning and…read moreexecution, great value for the money, professional demeanour.

Affordable Interiors

I contacted Cindy years ago when I needed help getting my house in order after my son moved out. I…read morewanted my home to look nice without breaking the bank, and no matter what I bought or did it never looked right. At the same time, I didn't want to do whatever someone else told me to do. Cindy is AMAZING! She gets a feel for who you are and what your tastes are in a very short time. She's also very strategic about her work. She helps you plan from the broad to the specific, and works with the flow of the whole house as well as individual rooms. She is BRILLIANT at color and lighting, and does all of the legwork to find other materials that complement the project. She came back with a range of recommendations that all reflect what we discussed. (At the time I was redoing all of the rooms in a small home on the West side). Everything was completely affordable and in almost every instance I went with her suggestions. Shortly after doing all the work I put the house on the market and got RAVE reviews on everything. When I moved into my new home, we needed to paint and do a few other upgrades. Again, Cindy came to the rescue and ten years later, I'm still getting complements on the paint colors and other advice she gave me. She's now helping with a kitchen facelift, and I'm so grateful to have her guidance. I've learned a great deal about how to pick things and make them work together in the time I've spent with her. For big projects she'll always be the first person I call. Not that we agree on every detail, but she always gives me the "best practice" so that I have a foundation for making my choices. Cindy is COMPLETELY affordable and worth every penny.

From the owner: Residential Interior Design Custom window treatments…read moreFloor plans/layout Custom kitchens, bathrooms and remodels

Cutting Edge Drywall

Excellent work. Did a beautiful job of merging the old and new house drywall.read more

From the owner: Best Dry Wall Contractor in Ann Arbor, MIread more

First Choice Furniture Service

4.4

(7 reviews)

I read all the great reviews before I contacted First Choice Furniture Service. I was not…read moredisappointed. 5 stars. They did an outstanding job re- upholstering 3 antique chairs and a desk chair. They also made slipcovers for two antique chairs and a stool. This is a very well run business AND they are super nice. I highly recommend them.

Found a gem! Acquired a piano and the bench needed some help. Called a few places that charged…read moreinsane amounts or had companies just not respond. This gentlemen messaged me back and forth, showed me previous work and did magic to my daughter's piano bench. He took care of my item and I am slowly sending over more furniture to him. Can't wait!

Angelini & Associates