Some restaurants deserve recognition not only for their food but also for the dedication of the people behind it. During one of the hottest months of the year in the South, the air conditioning was unfortunately out. Even with those challenging conditions, the management, waitstaff, chefs, and kitchen team continued serving guests with professionalism, positive attitudes, and outstanding hospitality. That level of commitment deserves respect. The make-your-own hibachi bowl was exceptional. I loaded mine with shrimp, chicken, steak, broccoli, onions, mushrooms, sausage, eggs, and fried rice. Every ingredient was cooked perfectly, seasoned well, and tossed together into a bowl that was hearty, flavorful, and satisfying. The portions were generous, making it an excellent value. The salmon sushi roll was absolutely fire. Fresh, beautifully prepared, and finished with a rich, flavorful sauce that complemented the salmon without overpowering it. Every bite was fresh and balanced. The Fuji Martini (not pictured) stole the show. Smooth, refreshing, and expertly crafted, it was the perfect cocktail to pair with the meal. Without question, it's a drink I'd order again. The only disappointment of the evening was the Green Tea cocktail. It lacked flavor and balance and simply didn't compare to the outstanding Fuji Martini. Despite the unexpected heat inside the restaurant, the experience remained enjoyable because of the incredible staff. They never allowed the circumstances to affect their service, and the quality coming from the kitchen never missed a beat. Perfectly crispy, golden, and packed with flavor! The filling was hot, fresh, and well-seasoned, while the dipping sauce added the perfect finishing touch. A delicious appetizer and the perfect way to start the meal. Highly recommend! Excellent food, generous portions, standout sushi, an unforgettable Fuji Martini, and a team that continued to deliver under difficult conditions. For their commitment to hospitality and consistently delicious food, Kublai Khan earns 5 out of 5 stars. Highly recommended. read more

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This place is outstanding!! So much fun to build my own bowl of deliciousness!! The rolls are great and the service is Excellent!! The atmosphere is really nice. Highly recommend! I only wished the silver bowls were a bit bigger!! read more

DATE NIGHT!! Great conversations, service, food, music, and vibe!! 37 years of dating!! We ordered: Cocktails: Him- Long Island Iced Tea Me: Soda Water & Lime Starters: Spring Rolls, Miso Soup, 40 Kel Sushi Dinner: Me: Shrimp fried rice, Him: Create your own bowl Mongolian Stir Fry We will return. 7/10 read more

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My son and I stopped in here after our movie. We both love the build your own bowles. They also have some of the best Egg rolls. The place itself was very clean, and the service was good. Don't come here if you're expecting a quiet meal though. It's always pretty loud. They do have a nice bar set up. And for the build your own bowls, you can cook them yourself if that's what you like to do. I have gotten their sushi before. It's also very good. If you've never been here and you like sushi and Mongolian style food, I highly recommend it. read more

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The service was Great ! My waiter Greeted us with a smile and ambiance was very laid back. The food was very good ! Every sauce and seasoning I pick for my bowl was executed to prefection! Every bite was full of flavor ! The only problem i had was were you pick your meats for the bowl was all over the place . I know they were very busy so they could not get to it right at the moment . Now we as the people need to do better with putting the meat and veggies in the bowl properly. Will I try this place again, absolutely! Thank you for wonderful experience and see you soon . read more

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This is my favorite sushi spot but these eggrolls were not it! So disappointed that they felt this was a good representation of their food. Burnt and old eggrolls in my takeout order. read more

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Delicious, affordable sushi!!! Our explorer roll was super spicy and full of flavor (next time I'd say light spicy mayo). Fried rice was fresh from the grill. Nigiri was great and so was ginger salad. Everything was well priced, very cheap. Service was great. Ambiance was great for watching a baseball game or chill Sunday night. Great spot for a quick dinner too. read more

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The food is wonderful. The problem is the floors are so slippery. I'm in danger when I go to the restaurant.

This was my first time here. The restaurant was pretty packed. You're seated by an attendant and if you order a bowl, they bring you a metal bowl. You head up to the counter and fill up your bowl with all your meats and veggies. I got crab, squid, steak, and broccoli. You fill up cups with your seasonings and sauce. Then you head up the chef and he asks what base you want, I chose udon. They give you a number and you head back to the table. The prices were pretty good for the amount of food. I really enjoyed it, and I will be back. read more

Kublai Khan - Build your own bowl - Mongolian Near Me - Southaven, Mississippi

If you want some really good fresh crawfish sushi rolls, the best ever hands down. Love these always made fresh to order overflowing with Crawfish! Also, had friend rice it was so delicious! Kudos to the bartender drinks 12 out of 10 that's how good they were. I give four stars cause it's definitely time for an upgrade in the lobby area. Our server was pleasant and attentive . It's a must try the offer so much, however the sushi and fried rice are my favorites read more

Kublai Khan - Crawfish Bussin' - Mongolian Near Me - Southaven, Mississippi

The air here has been out for over a month. Its ridiculous that it hasn't been fixed the hottest week of the summer we've had so far. OAN: our server was awesome. read more

The food was delicious, I had a very good culinary experience, the hibachi beef and chicken along with a few slices of sausage. some of the hot curry powders and chili powder and along with the noodles, were cooked to perfect perfection and we're absolutely delicious. The portions were a bit small but the flavor kinda made up quantity. I would 100% go back next time I'm in town. I tried them in the past and I put waaaaay too much spice on the food and wrecked the experience. That is on me. This time I went with the thought that a little spice goes a long way. It was delicious. The waitress spoke to me more when I cached out than she did the whole time I was there. read more

Kublai Khan - Spicy Beef , chicken,sausage and noodles - Mongolian Near Me - Southaven, Mississippi

We were here on February 14th. The waiter got out order wrong and brought us new order back wrong also. And as we didn't eat the wrong order we were still charged for it and to make matters worse the waiter tore our receipt to hide the price where we were charged for something we didn't eat and they got wrong. They wouldn't even credit us for the wrong order( that we didn't eat) . I wish I could post a Pic of the receipt This was very bad customer service on their part. read more

My husband just got his haircut and my son was hungry. Kublai was just around the corner so we tried it for the first time. When we arrived we were seated right away. Our server came by shortly after and we let her know we were first timers. She explained the process, took our drink and appetizer orders, and brought us our bowls. As we go to the counter the options they have were a lot. My son just wanted chicken, I got shrimp and beef and my husband got shrimp, beef and pork. The next section was the veggies which they had a lot to choose from too. Then you have your seasoning and sauce area. Once you get to the end counter you place your bowl and sauce cups on a tray and let them know what kind of noodles you want. When we got to the line it wasn't too busy, but the line started to build as there were some who kept going back and forth with their bowls and sauce cups mixing everything they want. Maybe giving everyone a tray from the beginning might help a bit to prevent all the back and forth and people getting all mixed up. When we returned to our table our drinks and apps were there. I ordered the soft shell crab and to my surprise it was really good. The batter a little different from what I'm used to, but still good and the crab juicy. Our bowls came and they were amazing. Although I wish I had put a little more sauce the pad Thai noodles were cooked perfect. Overall a great place for lunch, service was great and the food was delish. read more

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Service was great. Fresh ingredients but it seems the silver bowls you get to pick your toppings have gotten smaller. Price went up and smaller bowls make you say humph. They did manage to overcook pretty much all of my protein. My kids did enjoy watching the fish in the fish tank. read more

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Coming in at 7 on a Sunday night. Quite busy with about 5-10 mins wait. Waiter is quick and attentive. This restaurant has some peculiarities Compared to other Mongolian restaurants on the west coast. You get to use one small silver bowl, sauce in separate cups, have gloves for gathering ingredients (which is smart), and the proteins are defrosted, can only take one raw egg and 1 portion of protein per run. Very cold inside. Ambiance is nice. Clean and easy to navigate. TVs with sports and stuff playing. Interestingly they have a lot of premade sauces for your food but not a lot single ingredient sauces. So customization of the food flavor is somewhat hindered. Other Mongolian place I've visited have a few premade sauces but also offer garlic in oil, lime juice, hot chili oil, salt water, etc. so you can really customize your flavor. read more

Food is great Service is great Ambiance is good Wish the bowls they provided to make you dish were bigger. I always want more veggies then what will fit. Also, other similar restaurants allow for multiple trips and this only lets you have one but you can take any leftovers with you. read more

Has always been amazing! We love to get their $10 bowls. Never disappointed. If you leave hungry it's your own fault!

Raw food and vegetables are all over the counter & floor at the Mongolian bar! Absolutely gross and unsanitary. read more

Kublai Khan - Raw food and vegetables are scattered on the counters and floor of Mongolian grill. - Mongolian Near Me - Southaven, Mississippi

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Went there with with out of town guest ..the hostess wasn't polite..we needed to be seated in an area that was conducive for a family member due to health reasons .. she sat where I requested rolled her eyes and walked away annoyed that we requested a certain area I told her ab her behavior she rolled her eyes I asked for the mgr ..he asked did I tell the hostess she reason why I needed a different area to sit in..as if that would have made her behavior btr ..he was just as weird as the hostess .my nephew is autistic the seating area made a huge difference for him/us .after a fabulous time of celebrating BB kings 100th birthday we chose dinner at this establishment..confronted with attitudes and annoyance.. read more

It was my first time visiting this restaurant and it was clean, the lighting was low and calming. The hostess was very cheerful when she greeted us. Our server was very patient and helpful. He made sure that my experience was memorable. I asked him about a few dishe and he suggested the spicy shrimp sushi. After finally, deciding what I wanted to eat, I went with the bowl. OMG!!! I got the spicy shrimp sushi and and nice selection of meats, veggies, spicy and sauces. Let's not forget the egg! I would recommend this restaurant to others I know. The professionalism of the staff was amazing. I'll be back!!! read more

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Excellent Food and Service. Employees very honest and trustworthy. I accidentally left my debit card there after paying for my food. I called them the next day and it was there. I Love this Place. read more

Kublai Khan - House Fried Rice with Sweet Chilli Sauce. Delicious - Mongolian Near Me - Southaven, Mississippi

Food is always fresh and Good, especially the Sushi. Always a go to when we need a good meal with the family.

I went yesterday and spent $27.00 I got (2) fried rice with extra beef and (2) egg rolls the food was horrible there fried rice was white it had no seasoning and I beef was to tough for me to chew. I will never go again just thought I will share my experience.. read more

First of all let me just say that I absolutely love the food here but the customer service this time was horrible. When I walked up I was not greeted nor was I acknowledged. The young lady was cleaning something. I'm not sure if they were coasters or not. I was standing there for at least 3 minutes and still she did not acknowledge me. It wasn't until 2 other parties came that she finally decided to ask me was I dining in and how many in my party. Keep in mind that I was standing there alone for 3 minutes! As if everything that I mentioned wasn't good enough, she walked me to my table place the menu and utensils on the opposite side of where I was standing and said "here you go" and walked off. My waitress was better but I could tell she was overwhelmed with the several tables she had. She did her especially since she was expecting. Customer service is very important and I'm unsure if I would ever return here. read more

Kublai Khan - Superman roll, Shaggy Dog Roll - Mongolian Near Me - Southaven, Mississippi

I love the food at Kublai Khan. A lot of times the restaurant is a little dirty, the bar area usually needs cleaning, and the hostess/to go staff is typically not very friendly, but the food is great and table servers are generally friendly. read more

I went back to back after trying the first time.. those udon noodles fills me up just right.. plus they have a nice selection of food to choose from..highly recommend!! read more

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Kubla Kahn 5/18/2024 We will never eat here again !!! After waiting over an hour to be seated. Had a party of 12+ a baby that did not need a seat only to be seated at a table for 10. Manager argued with to say that there were 12 place sitting instead of coming to the table to see and resolve the issue. The staff members confirmed exactly what I said about their mistake but management was too proud to admit it. He refused to combine a small table to seat us saying that we told him a party of 12 but we had 13, again the baby did not need a seat. He was too worried about getting more customers in and not letting my party use the extra small table, (2 chairs) to fix their mistake. Even if we did count the baby as a 13th person they still seated us in a 10 party table...???!! They tried to squeeze the extra chairs in the already small space instead of pushing a small table to our party so we could have the room to eat. After he refused to combine a small table to accommodate us, he ended up losing the business of 12 paying customers because we didn't stay to eat there. We carried our business elsewhere with a manager like that this will keep happening. Part 2 5/18/2024 We will never eat here again !!! After waiting over an hour to be seated,which is understandable on a busy day, we had a party of 12+ a baby that did not need a seat only to be seated at a table for 10. Manager argued with to say that there were 12 place sitting instead of coming to the table to see and resolve the issue. The staff members confirmed exactly what I said about their mistake but management was too proud to admit it. He refused to combine a small table to seat us saying that we told him a party of 12 but we had 13, again the baby did not need a seat. He was too worried about getting more customers in and not letting my party use the extra small table, (2 chairs) to fix their mistake. Even if we did count the baby as a 13th person they still seated us in a 10 party table...???!! They tried to squeeze the extra chairs in the already small space instead of pushing a small table to our party so we could have the room to eat. After he refused to combine a small table to accommodate us, he ended up losing the business of 12 paying customers because we didn't stay to eat there. We carried our business elsewhere with a manager like that this will keep happening. read more

I had the sushi lunch special. Chef's choice. It was amazing! I enjoyed every bite. California Roll Sushi read more

Kublai Khan - Sushi lunch special. Chef's choice. - Mongolian Near Me - Southaven, Mississippi

I live in the Pittsburgh, PA area, but always try to visit this location when I'm traveling though Memphis. I always have a great experience, and the ambiance is always welcoming. Great selection of food and great service. read more

Kublai Khan - Mongolian Near Me - Southaven, Mississippi

I think the ac was broken. Very humid and crowded. I was not pleased with the temperature

Kublai Khan was great! There was about a 20 minute wait and was packed! We gave the hostess our name and phone number and they called us when our table was ready. It was pretty hot inside of the restaurant because of them cooking everything. The bowls are awesome! You can pack so much inside of them and they have a lot of different options. The sushi was really good as well! The prices were a little bit high, but I would definitely come back again! read more

Kublai Khan - Batman Roll - Mongolian Near Me - Southaven, Mississippi

The food is consistently great! I love the Curly Sue and my hubby loves the Rock N Roll .... of course the kids want Mongolian. Every bit of it is well done and reasonably priced. We used to have "favorite" servers however they are all good. read more

The kids teriyaki lunch with fried rice is good and it's a decent portion, but I believe they charge extra for the rice to be fried, which isn't communicated over the phone. I'm not sure if this is why my receipt isn't reflecting the lunch price or not (see receipt and website pics). The spicy crawfish roll was top tier. It was really good, however, I think it's ridiculous to charge 55 cents each for eel sauce and spicy Mayo ($1.10, not reflected on receipt because I had to ask for it after I already paid), especially since it doesn't even come on top of the roll. I would've given 4 stars if this wasn't the case and since 3.5 wasn't an option, I'd give it a solid 3 stars. read more

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Great sushi love the Blossom roll and sea weed salad. Service is great. Only one complaint the seats in booths and chairs are duck tapped and tacky, you can't be lacking money the place is always full. Other than that the restaurant is clean and staff friendly. The sushi is wonderful my husband loves the bowls. read more

I ate there last night. I am sensitive to MSG- mono sodium glutamate and had an reaction. I called today to ask if they use it. No one even knew what MSG is. I got hung up on. I called back and was told they would have me speak to the Manager and git hung up on again. Does amyone know if they use MSG? How frustrating! read more

Went in for lunch today. The sushi I ordered today wasn't the greatest. It may have been my fault for ordering something I hadn't really had before, but I wasn't a fan of it. The shrimp fried rice and clear soup were awesome though! There weren't a lot of people in there when I visited so service wasn't bad. Got my food in a timely manner. Next time, I'll know what to get and what not to get. read more

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My husband and I stopped for lunch today on the way to Tunica. I'd never been to this restaurant before. It's called Kublai Khan. Mark used to take his daughter there years ago. I ordered a beef bowl, not realizing it would be beef and only beef. Little onion thrown in. No rice and no noodles. But the worst thing was the meat was tough and not edible. Mark had teriyaki chicken, which was a much bigger portion with plenty of delicious rice. It was full of flavor and plenty of food for us both. The restaurant would not take the tough beef dish off our check, which is when they lost my business. I was given the opportunity to take a bowl to the grill and choose items for them to grill for me, but I was already full from sharing Mark's bowl. Being satisfied at a restaurant isn't entirely about the food. It's about entrees arriving at the same time so everyone in your party can enjoy their food at the same time. It's no fun sitting and waiting for them to recook your food while your spouse or friend is eating alone. read more

I ordered take out from here before and it was so-so, however I came in with a friend recently and was super impressed with the decor and the music selection. It looks like a high-end Mongolian Grill. My friend still insists it's not her favorite place for sushi but I still enjoyed it. They have a large selection here and I would love to come back and try some more! When I got takeout I got the Shanghai Noodle Bowl with Chicken. It tasted better once I doused it with the sauce (soy sauce?) that came with it. Otherwise it was very bland. I also added chili flakes to it to help spice it up for myself. GoWaiter delivered if that time. When I came with my friend we got just sushi which is super affordable. I tried a number of things but my favorite was the Crunchy Shrimp (#16 specifically- they have two Crunchy Shrimps). I also particularly enjoyed the Fried Crawfish and realized I liked crawfish for the first time. At least I enjoyed it in this particular sushi. I will have to try it in other things to see if I actually like it. The Redbirds was also good though it had a much more subtle flavor than the others. The Seafood Lovers was interesting. Half of it was fried and the other half was not. The fried half was my favorite whereas the non-fried was my friend's favorite. I'm not sure I would get it again. I was completely unimpressed with the Spicy Shrimp which was basically shrimp sushi with some sort of "hot" sauce drizzled over there. The Superman Roll and Batman Roll were both fantastic. They definitely got along and complemented one another well. To Try: Coconut Shrimp Spicy Seafood Soup House Salad Seaweed Salad Alabama Roll Arkansas Roll Big Boy Roll Blossom Roll Crazy Grill Roll Curly Sue Roll Florida Roll Jaguar Roll Mississippi Flower Roll Scallop Age Roll Spiderman Roll Texas Roll Thunder Roll Loved: - Gyoza - Sushi: Batman Roll - Sushi: Boston Roll - Sushi: Coconut Shrimp (appetizer) - Sushi: Crunchy Shrimp Roll - Sushi: Fried Crawfish Roll - Sushi: Jimmy Roll - Sushi: Redbird Roll - Sushi: Spicy Crab Soup - Sushi: Superman Roll (fav) Liked: - Fried Rice: Shrimp - Spring Roll - Soup: Clear - Soup: Miso - Sushi: Airways Roll - Sushi: Charger's Roll (P like) - Sushi: Crunchy Crab Roll (P- ok) - Sushi: Jenny Mini Roll (P like) - Sushi: Shaggy Dog Roll Ok: - Cheese Sticks - Fried Rice: Chicken (plain- better with sauce) - Crab Puff (generic) - Drink: UV Blue Martini (refreshing) - Shanghai Noodle Bowl with Chicken (better with sauce and chili flakes) - Soft Shell Crab (appetizer) - Sushi: Hot Dragon Roll - Sushi: Kublai Khan Roll - Sushi: Las Vegas Roll - Sushi: Pink Lady Roll - Sushi: Seafood Lovers Roll - Sushi: Volcano Roll Disliked: - Sushi: California Roll - Sushi: Spicy Shrimp Roll - Sushi: Spicy Tuna Roll read more

Normally get Kublai Khan to go and the food never disappoints... BUT THIS TIME, I went in to eat and never have I ever regretted anything more in my life. After the host made us walk around the room to look for a table(should have been my first sign to not eat there), we were seated. It was quite a bit of time before we got greeted but we had placed our order so I was happy. We then waited for an hour and a half for our appetizer. After that I received the wrong order. I let our server know and brushed it off. 30 minutes later, I saw our server take a plate to the table in front of me. I thought "Nice, that guy ordered the same meal as me." Only for me to realize what was happening as the table began picking at it with a confused expression. Another 10 minutes later, the server returned to our neighboring table and they let him know that they didn't order that. (This server must have been new because Im pretty sure the host could have pulled out a broom from the closet with better customer service then him.) I TRIED brushing it off. TRIED. Until he circled the room and brought the plate to me! However at that point I just wanted to leave so bad that I could have left my dog in there and I would have never came back for him. I will never step foot inside this restaurant again. You could give me a million dollars to go there and my only sensible reply would be none other than "Hard Pass" If you're looking for a place with shitty service, a long wait for food, and zero manager presence, this is your place. Never again. read more