This review is nothing against the quality of medical care. However, this office is needs to be…read morecompletely retrained. Customer service, empathy or concern for actually following their own established policies seems to be selective. At the very minimum the staff is rude and biased. At the horrendously worst they are racially judgmental. Speaking very calm I was told that I was getting loud and angry. Immediately I was told that no longer discussion was warranted and that I needed to talk to the office manager due to my "heated and loud" demeanor. I deal in conflict management daily at my job and even informed the clerk that I was displeased at the situation, but that a disagreeing perspective does not equate to loud or even angry in tone. I have had mixed experiences with the staff during my 15 plus years of treatment, but have never been treated like this. There generally has been a feeling of greater than thou or elitism instead of an everyone is welcome attitude. I at first equated that to having government insurance. I now have exceptional corporate insurance and treatment was not any different. I would have left and went elsewhere a long time ago if not for the care I received from my doctor. Dr. Woodruff has always been incredibly kind and caring. However, I will not be stereotyped. I am the very last to bring classism, race or any other type of prejudiced accusations into a situation unjustly but today's experience was putrid. To the office's credit, I could have been seen and dealt with the attitudes if I myself had been to my appointment exactly on time or early. That is on me. I fully take that responsibility. Oh well. I may make a BBB complaint as well but there are plenty other eyecare facilities. My treatment will have to be postponed for another month or so and I am thankful it wasn't excessively, medically urgent. Except for possibly picking up my records; I will NOT be back her again. Sad.

Really like The Eye Care Institute. I have very severe myopia and trying to find contact lens that…read morework for me is a huge challenge. Dr. Woodruff is great and works with you to get the best vision you can. I had to try a few different manufacturers of contact lenses to find a new, good fit! i would recommend them for your eye care needs!

Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

Louisville is sometimes a place difficult to find excellent medical care. Dr McNulty has brought…read moretogether a wonderful and caring stall to serve the community. His heart and leadership has created a great place. All of his staff reflect his desire to be the best profession they can be. Patience and compassion mixed with medical knowledge provides a pleasant experience. I highly recommend that you make the choice to allow this place to take care of your vision needs.

Excellent Doctor: I have had RK & LASIK, by other doctors. Being blind in my other eye. I went to…read moreother doctors. No one would touch me. All saying it was to risky to remove my cataract in my other eye. With my cataract, i could tell i was losing my sight quickly. I went to Dr. Meyer, wished I went to him first. HIs staff are really nice. I spoke to Dr. Meyer, explain to him the reason why I had RK and lasik. He explained everything to me. He was there to answer all my questions. He was in no rush , took his time with me. So he did my cataract surgery. It turned out great. His staff followed up with called to see if I needed anything. So if you need a procedure done. Don't hesitate. I would give him a call. Glad I did

I have been a patient of Dr. Meyer for a few years. I think he's a terrific doctor who takes the…read moretime to answer all of my questions and concerns.

I just had my second cataract surgery with Dr Pattar. I had some abnormal eye conditions that Dr…read morePattar overcame resulting in a successful outcome If I had 3 eyes, I would choose him for cataract surgery again. Plus he is a great guy. Mike L

Everything, excellent care and expertise. Never a long can wait. I like Dr Pattar more than any Dr…read moreI visit.

This was my first time to visit. The reason I came here is because Dr. Fowler moved here from his…read moreWalmart location in Crestwood. His exam was very through and this was my post Cataract exam. The office is well equipped and very clean. The staff is friendly and very helpful.

Go elsewhere!!... Was left waiting for 3 months for my glasses that never came. Countless supplier…read moreissues were brought up and they kept saying that my glasses would arrive soon. News flash... they didn't. In these 3 months I've gotten into a car crash driving at night because I didn't have my glasses and have now almost made it through my entire senior spring semester of college without glasses, often times sacrificing my learning because I couldn't get a seat close to the front and couldn't see in the back. After all this they would not comp me a pair of glasses while I wait to go to another company. So this will now be 4-5 months without glasses. Go here if you're fine with sacrificing your time, quality of life, and safety!

I have been going to Ky EYE care for years now, in Shepherdsville. They are wonderful to deal with…read more Both the Dr.'s and eye care dept. have always been great to work with. The prices are very reasonable there too and the service is top tier. I had a major issue one day with my vision and they got me in immediately, same day, to make sure It wasn't life threatening and that I was ok, and I was. I highly recommend them!

The eye doctors are great however I had a problem with the optical department. I have gotten…read moreglasses there before and used my benefits card. This time, after going around and around, they told me they don't accept that card (the same one I have used in the past). Said their supervisor tried too and couldn't get it to go through. Asked them to run it is credit and they refused. Called the insurance company who said I could use that card anywhere. I get if they don't want my business but why give me the runaround?

I went to the other day and I got my contacts refilled and I exam. The people there are always…read moreawesome friendly fun nice as can be. I have no issues or problems with them at all the person that I'm speaking to it takes you back to the room is fun and nice we talked a whole lot she was cool the rooms are nice new doctors cool recommend it for sure five out of five all day

I actually thought I completed a review upon departing my eye exam…read more.. For over a decade I went to a business that was around the corner from my home in Fern Creek - after another company acquired them. I knew it was time for a change. Two business later, I can honestly say Mooney EyeCare Center is and will always be my forever home for my eyes. The staff was extremely efficient and friendly. I felt welcomed and comfortable as soon as I walked through the doors. I love the decor! The waiting rooms and the exam rooms all have the same artistic floor that relaxes you and puts you at ease. There was no wait to get placed into an exam room and the wait for my eye doctor was minimal. My optometrist was Dr. Hargus. His eye examination was thorough and he asked appropriate questions as needed. Dr. Hargus was extremely knowledgeable, speaks very clearly and made direct eye contact when discussing my eye assessment with me. He was also friendly. I was please with his demeanor and intelligence. I have found my new forever home for my eye health. I strongly recommend Mooney EyeCare Center

Dr. Gossman did surgery on my eye in Nov. 23 and again Jan. 25. I had cancer in my eye. My…read moredermatologist Dr. Brown removed the cancer and I was then sent to Dr. Gossman's office to repair the eye. Before the surgery I was informed what to expect. His staff was wonderful and very patient. I called the office several times before and after surgery and they always had time to reassure me. I lived about two hours away and was unable to drive myself. We did follow up care by Facebook. My eye looks fine and cancer is removed from eye.

Dr. Gossman and his staff are compassionate and kind. They all go above and beyond in their care!…read moreSurgical and bedside manner are unsurpassed! I would recommend them to anyone!