HIGHLY considering switching eye institues for my daughters care. The staff are unprofessonal and need to learn how to speak to their patients. I have 25yrs of medical experience on the floor and Dr office settlings. We would NEVER tell our patients, its their responsibility to get us fax numbers. We would also inform the patient, there is a charge to even receive the prescription as they are checking out. Not tell them they didnt owe anything, and they were faxing the prescription over now. After waiting an Hour at the eye glass DRs, thats when we were told they never received a fax. It took 6 DAYS and me calling the office manager to get this corrected, or i thought it was. Called back this morning, only to be told by the same girl once again she was out all week. which she is not. The front desk at the Hazelwood location, really need a good inservice on how to do their job properly. read more

Kumar Eye Institute has turned into a clinic where you see whatever doctor is there. i originally saw Dr. Mugavin after Dr. Wandzlak retired and sold his practice to Kumar. They assigned me to Dr. Mugavin. I was happy with him. However, he left and I saw Dr. Rishi Kumar for a couple of years. Today I went in for my annual checkup and I saw someone whose name I don't even remember. There was no advance warning that I would no longer see Dr. Kumar. I felt like I was going to one of the optometrist at a discount eyeglass store. Not what I want at my age. These places expect loyalty from their patients, yet they extend none. Sigh. Looks like I'm in the market for a good opthamologist. read more

Medical Eye Care is fine; but billing is terrible. Office phone says to select "5" for billing but Option 5 immediately says "Leave a message. Goodbye". Result is patients trying unsuccessfully to pay the bill. read more

I do not recommend for PRK surgery. Mine was off center and I am still trying to get it corrected.

I first saw Dr Rishi Kumar because my eye felt "funny", not right and scratchy. Lucky for me that I did. Within a few minutes of examining and talking to me; he was able to answer questions I had about my health for several years. I had a papilledema on my optic nerve. He ordered tests and was correct in diagnosing me with Idiopathic intracranial Hypertension. He saved my vision in my left eye and so much more. read more

I would not go to this facility again. I called and asked if they accepted my vision insurance twice. And both times they said yes. Then when I actually got there they only accepted my health insurance. So I had to pay 50 dollars for the exam which I was fine with. But then they also made me pay 50 dollars for the prescription!!! Which is insane. Then with out warning at the end of my visit they let me know that he could only renew my glasses prescription not my contacts because "he doesn't have much experience.". The only reason why I paid and didn't complain was because the nurses were nice. The building is outdated, and looks like an old run down hotel. I will not be giving them my money again, or going to any of their referrals. I would rather go to Walmart. The only reason why I am giving one star is because it was clean and everyone was wearing a mask. But they didn't ask me any COVID 19 information! Not even if I was feeling sick! read more

Kumar Eye Institute - Ophthalmologists Near Me - Louisville, Kentucky

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This was my first time at this office and with Dr. Gupta. It was also the first time my daughter who is 5 has been to an eye doctor. Everyone in the office was very friendly and helpful. They made my nervous little girl feel comfortable. The doctor explained what she was going to do and why. After the exam Dr. Gupta sat and explained everything to me that she thought was going on and how to try and fix it. It was a very pleasant experience from the time we walked through the front door till we walk out the door. read more

A+ PRK surgery and process! Very friendly staff, great teamwork in place and Dr. Rishi is clearly an expert in the space and on top of the latest technologies and processes! Packages are available for our out of staters that I would highly recommend looking into!! read more

If you go here, make sure you get a SECOND OPINION. Went there with wife and they are alarmists. Wife went after she was told she might have early glaucoma after an eye exam for glasses. They said she had glaucoma and it upset her very badly. Gave her eye drops that irritated her eyes and then wanted to schedule her for laser surgery. Went to get a second opinion elsewhere and they told her it was not so. Eye pressures were normal and no glaucoma. They never scheduled her for the laser surgery, which in retrospect, was good and not needed, but still, staff did not follow through. Will not go back and please make sure if you go, because of your insurance, there are not many options, you get a second opinion. The doctor had just got out of the fellowship program, was very cocky and told me that he was losing money by seeing me because of my insurance and the only reason I was seeing him was because I was referred to him by my primary care doctor. Their instruments were not up to date and a handheld devices reminded me of an antique store old medical equipment display. PLEASE GET A SECOND OPINION IF YOU HAVE TO GO THERE BECAUSE OF YOUR INSURANCE. read more

The Kumar Eye institute is the best place I've ever been to to take care of all of my eye problems. They're honest and do a fantastic job. I want to thank you all tremendously read more

Nice, friendly team. However, Very troubling, in discussions around specific treatments for amblyopia or strabismus (lazy eye), even suggesting to operate on the good eye to correct the problem eye..? Not sure this is the right place; we won't be going back. read more