This review is nothing against the quality of medical care. However, this office is needs to be…read morecompletely retrained. Customer service, empathy or concern for actually following their own established policies seems to be selective. At the very minimum the staff is rude and biased. At the horrendously worst they are racially judgmental. Speaking very calm I was told that I was getting loud and angry. Immediately I was told that no longer discussion was warranted and that I needed to talk to the office manager due to my "heated and loud" demeanor. I deal in conflict management daily at my job and even informed the clerk that I was displeased at the situation, but that a disagreeing perspective does not equate to loud or even angry in tone. I have had mixed experiences with the staff during my 15 plus years of treatment, but have never been treated like this. There generally has been a feeling of greater than thou or elitism instead of an everyone is welcome attitude. I at first equated that to having government insurance. I now have exceptional corporate insurance and treatment was not any different. I would have left and went elsewhere a long time ago if not for the care I received from my doctor. Dr. Woodruff has always been incredibly kind and caring. However, I will not be stereotyped. I am the very last to bring classism, race or any other type of prejudiced accusations into a situation unjustly but today's experience was putrid. To the office's credit, I could have been seen and dealt with the attitudes if I myself had been to my appointment exactly on time or early. That is on me. I fully take that responsibility. Oh well. I may make a BBB complaint as well but there are plenty other eyecare facilities. My treatment will have to be postponed for another month or so and I am thankful it wasn't excessively, medically urgent. Except for possibly picking up my records; I will NOT be back her again. Sad.

Really like The Eye Care Institute. I have very severe myopia and trying to find contact lens that…read morework for me is a huge challenge. Dr. Woodruff is great and works with you to get the best vision you can. I had to try a few different manufacturers of contact lenses to find a new, good fit! i would recommend them for your eye care needs!

Like dr Harmon Been trying for a month to get eyeglasses…read moremade and I still can't get the correct prescription out of the office. Have two pairs of Costco glasses on hold waiting for corrected prescriptions. I started March 11 and it's now April 4!!!!!!!!!!

I was seen the very day I had a problem with my eye. Excellent service!…read moreI have been going to Kentucky Eye Care for several years.

Eye Surgery Clinic of Elizabethtown Reception staff friendly and quick service. Kaylee was my preop…read morenurse, she answered all my questions and was very attentive to my meds. Autumn was my circulation nurse she explained everything and got me in and out of the procedure. Jessie ca my post op nurse explained all the discharge instructions and answered all my questions, she got me out of the clinic quickly. Janet my CRNA explained everything and keep me completely comfortable throughout the procedure. Dr Tarter is an excellent surgeon

After my doctor submitted the referral, I received a call from the scheduling department almost…read moreimmediately. Before scheduling the appointment, I specifically asked whether they accepted my insurance. I was told, without hesitation, that they did. After waiting three weeks to see the specialist, I arrived for my appointment and checked in. When I handed over my insurance card, I was informed that they did not accept my insurance. Instead, I was told I could proceed as a self-pay patient at a cost that was approximately four times what I would have paid if they had accepted my insurance. When I returned to my referring doctor's office to request another referral, I was told they had been hearing about similar experiences from other patients. Based on my experience, this felt like a bait-and-switch. I relied on the information I was given when scheduling the appointment, only to learn after waiting weeks that my insurance was not accepted. At that point, I felt pressured to either pay significantly higher out-of-network costs or delay necessary medical care by starting the referral process over.

Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

The care team here is exceptional. This is the best experience with eye care that I have had since…read moreI moved to KY six years ago. I am a diabetic and the Doctor knowledgeably answered all my questions. We were not pushed into purchasing glasses with minuscule prescription changes which was refreshing. Overall excellent experience.

In recent weeks I have had surgeries to remove a cataract from both of my eyes. Additionally, Dr…read moreDavis replaced the lens in each eye with the most state-of-the-art lens available on the market. I'm preparing to donate my eyeglasses to the Lions Club. My experience went exceptionally well with both procedures. Dr. Davis and his office staff were very caring, thorough and professional as were the nurses at IU Health Bedford. They explained everything to me in detail for what I should expect, and I was alert during the procedures. I am totally impressed with Dr. Davis and am honored to welcome him to the community as a very satisfied patient.

From the owner: Davis Eye Institute, located in Bedford, IN, specializes in advanced eye surgeries including…read morecataract surgery, LASIK eye surgery, and SMILE eye surgery. Our experienced team is dedicated to providing personalized care and utilizing cutting-edge technology to ensure the best possible outcomes for our patients. With a focus on precision and patient comfort, Davis Eye Institute stands out for its commitment to excellence in eye care. Visit us today for a consultation and take the first step towards improving your vision health.

This group is really great! Doctors are solid, team is so professional! Even during this pandemic…read morethey have been absolute model for a practice.

Advanced eye care with caring employees! Highly recommend! Versailles is fortunate to have this…read morepractice in our small town!

I was very pleased with my doctor & the staff at the JK Eye Center. Dr. Brock man was great!!read more

If you're considering LASIK- don't hesitate! The best decision I've ever made was scheduling my…read moreappointment at John Kenyon. Dr. Piracha and the entire team take the time to ensure the absolute best experience. It's truly the best gift you can give yourself!

Wonderful staff in the E-town, Louisville, and Madison offices! Recently, an issue arose about my…read moresurgery that was scheduled for early the next morning, but it was closing time for the Etown office. Minutes before closing, I reached Kris in the Madison office who went above and beyond to reach Dr. Haider about my concerns. To my surprise, he instructed her to give me his cell number so he could talk to me for which I am grateful. He cleared up the issues and my surgery went well. Do not be afraid to ask questions because Dr. Haider listens intently and patiently to every concern and/or question before he answers, and I love how caring and thorough he is with his exams. I highly recommend Dr. Haider for your eye care needs.

Both eyes had lens replacement inn2016. Excellent result. Noticed some haziness recently and went…read moreback to Dr. Haider. He examined my eyes and new exactly what to do. He did procedure with laser to remove scar tissue that had formed. In just a matter of minutes he had it all taken care of and my eyes are as clear as they've ever been. Great doctor, great staff and a wonderful experience. I highly recommend this business to anyone who needs profession eye care.