When I called to get an appointment with my Dr ( who was transferring to IHNC), the receptionist,…read moreDesi told me I could come in that very day! Turns out I had a pinched nerve in my back that rendered walking almost impossible. When I arrived, Desi saw my husband and me struggling to get into the clinic. She came out with a wheelchair to get me into the office. Scott Malm spent almost an hour with me. He was thorough in his exam and offered encouragement that this would get better. He helped educate me on using my tens unit and offered for me to come back at any time. This place deserves a 5 star rating. Thank you Dr. Malm

From the owner: We are an urgent care that provides same day access to behavioral health and primary care.read more

Wonderful experience always. Dr Durham got our health back on track, has a great bedside manner,…read moreand is reasonable in his recommendations taking into consideration your lifestyle and other factors. Love that they are available non banker hours (7am appts!). Molly is super kind and makes you feel not too stressed going to the Dr.

i put in a request for an appointment at the first of the month. on the 6th i received an email…read moresaying they were " still working on scheduling me" it is now the 27th and i had still not been scheduled so i called and explained the situation. the woman on the phone was snarky and already serving a bad attitude before she told me that since my doctor no longer works in the building i have to reach out to her separately and not to you guys. i think it's horrible that i've been waiting all month for an appointment while being frustrated and in pain while you guys were just going to continue to not communicate that very important information to me. do better.

I'm not usually one the leave negative comments, but we haven't had the best experience here. In…read morefact, my family has never been treated this way by a doctor's office. My wife and my son used this clinic a couple of times when we first moved to the area. While the doctors and staff are generally nice sometimes they seem to pressed for time and can get agitated. I believe it is more of a policy problem. It is their policy when you come in for treatment that you may only be seen for up to two health concerns. My wife needed help for several things and was rushed through the appointment without addressing one of the things she was most concerned with. On another occasion my son had an appointment with their counselor and was refused at the appointment because we were considering primary health care with another group of doctors. My wife and son were kindly shown to the door. While the doctors and staff, I think, are caring, the policies and procedures are not.

I would NOT recommend this office to anyone. Their billing office is a mess and completely…read moreunprofessional. I went to this office one time 3 years ago and never received a bill. I assumed that my insurance had covered it and assumed it was taken care of since I hadn't heard anything. Come to find out, my account was filled in as "self pay" even though I had insurance at the time. Fast forward to 10 days ago when I received my very first bill where they also informed me that they would be passing my bill onto collections if I didn't pay by the 15th of December. I called and talked to Mary in billing and she said she would email me paperwork to fix it so that I was able to make payments. I agreed after she was extremely defensive because I expressed my disappointment in being billed 3 years later and right before Christmas. I never ended up revieving any paperwork and checked my email everyday for the last week. She then emailed me yesterday, with the paperwork, and said that she would be sending me to collections because I didn't send in the paperwork. I have NEVER been sent to collections in my life! I pay my bills and have never been so disgusted with the way I've been treated for the last week and a half from a business. Please do you and your family a favor and run far away from this office!

My family and I have know cherese for years and you could not ask for a nicer person. She is great…read moreat listening and very attentive. She also doesn't force you or make you feel bad for not taking a bunch of pills. She is more than happy to find a better way for you with you

Sadly, after 7+ years of seeing Dr. Loveland, he is no longer seeing patients. The office has gone…read moredown hill very quickly. The office staff is very unfriendly, and it takes a week or more to get refills. I never thought I would have to see another Dr. the Dr's don't disclose that if you go for your annual visit, and you ask a question about another issue you get charged for that conversation. I never experienced anything like that with Dr. Loveland.

since Dr Loveland has left except for one or two days a week. I've see several Do and Nps there…read moreand cant get the care. unanswered email and phone calls ready to change after 20 plus years

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.

Save yourself. Don't go here. Horrible care, service, and clearly does not really care for their…read moreclients.

Saw Clark Evans for therapy. His Morgan Health profile said he treated OCD among many other things…read more In session when I asked him he said he treated OCD. After a few sessions I asked him if he thought I had it (the whole reason of me seeking therapy). He said only a psychiatrist can diagnose OCD (which is false). I did more research on my own and asked if he did ERP. He didn't even know what it was. He overshares in sessions, frequently mentioning his own past and trauma. I think I know more about his life than he knows about mine. When I started talking about safety, he said out of a scale of 0 to 5 (5 being feeling completely safe) he said he "never gets above a 4" because he's "been through too much." Which completely obliterated any faith I had that he might be a safe container. Why the hell would I feel safe sharing with someone who themselves doesn't feel safe?? He kept on saying he had treated people for "a number of years." When I asked how long that was he said 4. I wouldn't trust him to treat any number of things on his profile. He is more limited as a therapist than he markets himself. I wouldn't recommend him and I have zero interest in shopping for other therapists at this practice. I would have given him one star but his receptionist was very sweet, responsive, and made it easy to make and reschedule appointments on the phone and by email.

I went in with my grandparents for a leaking catheter. The doctor told us they didn't have any…read morethere and we would have to go to Norco to get one. I specifically asked if the would change it there, or if I could get directions from the doctor on how to do it. He said Norco would change it... Went to Norco and they said they have never done anything like that before and couldn't do it. So not only did he not help... He sent us to the wrong place for help. On top of that who knows what they charged for this... Do your loved ones a favor and Find a doctor who cares and actually tries

Providers are knowledgeable and thorough. I don't feel rushed or like they're trying to get me out…read morethe door. I go to Jen Poole and she works to get to the root of the problem and not just treat the symptoms. The girls on the phone for appts could be a little friendlier- I had to reschedule an appt last minute due to my baby being admitted to the PICU- which I told her. And she was snotty about it. But that was a one off! The other visits have gone great.

I had a great visit with Janelle. Her care quality and knowledge was exceptional. I've been going…read moreto Meridian family medicine for years and have always had great office experience. The front office, nurses and doctors have all been wonderful to me.

Samantha at the front desk directly called the surgeon's office they'd referred me too and helped…read morethem figure out why my request for insurance coverage for surgery was not going through. This was outside her job description, but she did it within minutes of me calling to ask her for help. And she called me right back and let me know exactly what happened, how it was resolved, and a timeline for likely approval for surgery. THANK YOU, SAMANTHA! Dan, sitting on a hernia

Great experience from the reception staff, to PA Baker, and the Lab staff…read more PA Baker diagnosed my vertigo with a simple test and by listening to me. Something the folks at Primary Health blew off and didn't even bother to try and help with. The Lab lady was amazing and very friendly. Thank you, you are my people now.