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Kurtz Diesel

3.0 (2 reviews)
Closed • 8:00 am - 4:30 pm

Services - Kurtz Diesel

Oil changes

Auto battery or electrical system repair

Commercial truck repair

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Northwoods Oil & Lube Center

Northwoods Oil & Lube Center

(8 reviews)

This is my first time here, they were fast, and got straight to business. Prices are really good…read moreand affordable as well! I definitely recommend them!

I've never left a yelp review until today…read more The owner is incredibly rude. I took in my fiances Kia Niro and the guy had no idea what oil it took so I told him and he goes thanks bud I'm the expert here... Great start. He proceeded to tell me how he owned the place... Congrats bud. I don't think there was a second that he wasn't bitching and complaining. Telling me not to go back to the last place I got the oil change done, complaining about anything and everything. I leave the dealership thinking at that point well at least it's over with and I'm done listening to that grumpy guy. Unfortunately that wasn't the worst of it. We're up north at the cabin at this time for about two weeks. We don't drive the car much and park it on a gravel road so the opportunity for us to notice the oil leaking was minimal. It wasn't until we drove the car back home and had it parked on a paved road that we noticed the oil. At this point, I'm thinking great this things been leaking for two weeks and we just drove it 300 miles to get home. Immediately I take it to the Valvoline oil change next door. They were kind enough to inspect it and let us know the genius owner of Northwoods Oil & Lube doesn't even know how to properly change the oil on a car. They show me the picture of the oil leaking from the drain plug and let me know that guy didn't replace the gasket. So in order to fix the issue they have to take out the drain plug and replace the gasket which would result in all the oil being dumped and changing the oil again. Hey, mistakes happen. I get it. So I call Mr. Hot Shot Owner and let him know he made a mistake and asked that he refunds me because I'm not driving the five hours back to Eagle River to get it fixed. He then calls me a liar, calls Valvoline a liar and requests to talk to Valvoline himself. I give him the tech's number and I had it because he sent me the picture of the oil dripping and so he calls him. 45 minutes go by and he calls me back. This part left me speechless. He proceeds to make up a lie that I didn't listen to their tech blah blah blah... And the biggest tell that he was lying was that he couldn't even control his ego. He had to throw in the story about how everything looked great and that there was no issue. So I reach out to the tech from Valvoline and he says he never talked to Mr. Hot Shot Owner. In short, I've never, ever had such poor customer service and not only did this guy charge me $60 something for a half assed oil change but he doesn't have the balls to admit his own wrong doing. Buddy, let this review help change they way you live. No one gives af that you own that place, and no one asked - so quit talking about it. And more importantly, have the integrity to admit you aren't always right. Gaslighting a customer doesn't typically bode well for customer retention. And I hope this yelp review makes people think twice about wanting to be a new customer of yours.

Edwards Automotive, Inc. - Chevrolet

Edwards Automotive, Inc.

(5 reviews)

Did an outstanding job in repairing my 2012 Yukon XL Denali after I jackknifed a trailer. Had to…read morereplace my left quarter panel and repair the bumper plus some behind the panel structure. Vehicle was returned to me looking like a new vehicle inside and out.

I had two unfortunate situations in the last couple of weeks with different vehicles. The first was…read moremy own car broke down in downtown Iron Mountain at 11:30 at night. My car could not be towed and needed to be flat bedded to a local body/repair shop. Wade Edward's was on the scene 10 minutes after receiving my roadside assistance call. The second occurrence was with the rental car I had to replace my car, which had a tire blow out. After waiting in the phone for almost a hour and a half with the rental company's roadside assistance, never speaking to a human being, I decided to hang up and just call Wade. Once again, Wade came out to give to change my tire within 15 minutes of my call. He was great to work with in both instances. The first night, he took the time to help me and my dog, who was riding with me in my car, get to our local destination by around midnight. As for the tire blow out, when he realized it was on a rental and that I would be responsible for the repairs, he invited me to come into his dealership to have his team see if the tire could be repaired at no charge. Unfortunately, I ended up needing to replace a rental car tire but his staff took great care of me. Awesome experience. While I'm not certain of this, I suspect they gave me the "Friends and Family" discount. I really appreciate all his and his team's help. I'm a long way from home and it was nice to meet some people who are just good people and cared about me/us. If I was in the market for a new car, I would be very confident in giving him and Edward's Automotive my business. Maybe I will anyway.

Old School Repair

Old School Repair

(1 review)

A passing stranger honked at me & waved back at my 5th wheel trailer as he passed me. I pulled…read moreover & saw smoke coming out of the rear axle's driver's-side bearings. The bearings were destroyed on that left-side rear wheel. I was four hours from home, returning from a camping trip, and had no idea who to call for advice. The nearest town was Crystal Falls, MI. Google gave me a few different businesses who sold bearings, and I picked Old School Repair first just because I liked the name. It turns out I could not have made a better choice. Ron listened to my problem, asked a few questions, then told me I could limp into town on three trailer tires instead of all four. Fortunately I was only a couple of miles away! As I removed the wheel I saw it was hanging on the axle instead of riding on the bearings. Driving on it further would have ruined the spindle, necessitating a new axle. I pulled into the lot at Old School Repair and saw a "Closed" sign on the door, but it was noon; I figured the shop keeper had gone for lunch. I was right. It wasn't long before he returned with his take-out food boxes in hand. We greeted, discussed some options, and I left him to his lunch while I ate out in the camper. After lunch he already had a friend visiting, just to chat. They talked barbecue recipes and a big grilling event coming up. Eventually Ron got around to my trailer. I had a positive impression of his shop. Things were clean, everything was orderly, tools were properly put away, the floor swept, no clutter. Spare parts & projects already underway were correctly shelved out of the way, but clearly available as need presented. After looking my trailer's hub & axle spindle & bearings over, he had me move it tight up against his garage door so it would be in the shade on this hot/muggy day, and be up on the garage floor's concrete apron. He had a tough time removing the old bearings' races; they seemed welded on. But he had the skills and the right tools to get them off--a dent puller for the front race, and a rotary cutting wheel for the rear one when it wouldn't move with the dent puller. His close inspection determined the spindle wasn't so badly damaged it needed to be replaced. During the afternoon more of his friends or family showed up, and other friends and customers called on the phone. Ron made time for them all, as a one-man shop in a small town must do. I didn't begrudge him the time. I have patience, had no set schedule, and even had been mentally prepared to leave my camper if he couldn't get at it for a few weeks. It was obvious he's that busy. Ron had lots to talk about with me, as he got the hub off, pulled the necessary parts out of inventory (THAT was handy!), pounded out the old bearing parts from the wheel hub, and replaced them all. I was there for five hours, but 2 1/2 hours were Ron spending time with friends & family who'd stop by to chat, and with lunch, and with a pair of former customers that had much gratitude to him for saving them on a previous auto repair adventure--they even had two bottles of wine or liquor for him, since they were that happy he was able to help them with no appointment, had the parts in stock, and could do the work. I can relate first hand to their experiences. He taught me a lot about many things as he worked on my axle & bearings. About racing, running a shop with just one person (he had just hired a second mechanic that day, who was busy moving there from Illinois), about diesel engines and additives, snowmobiles, and of course, axles & bearings & lubricating them. He only charged me labor for the 2 1/2 hours he actually worked on my trailer. Between that and the parts & materials, I drove away from a potentially disastrous event, one which could have taken weeks or even months to schedule & repair at an RV shop, and I paid $310. He got me in without an appointment, accurately diagnosed the issue, had the right parts in hand, did the work with skill and care, and saved the day for me. Ron and Old School Repair were the right tool for the job, and I count myself lucky he was there, willing to help a stranger in need. Thank you, Ron.

Kurtz Diesel - truckrepair - Updated June 2026

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