anytime there is an issue and I call always cooperative and friendly and take care of things as…read moresoon as they possibly . I have absolutely no complaints which is why I've been with them for so long.

From the owner: Insation Technologies is a computer repair & servicing center located in Webster MA. We specialize…read morein computer hardware & software repair for both MAC and PC. We are a team of professionals who are well-versed in troubleshooting complex IT errors. We offer secure & efficient solutions that help businesses run smoothly & boost productivity while eradicating any known or unknown technical error that could be a potential roadblock.

I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

We called Brian and made an appointment to bring in my old desktop. I explained what I saw…read morehappening with the power button not always working, the machine sounding like a jet engine, and shutting down randomly. Also, ran so slow, I could go and do something (such as washing dishes) and come back before it would be up and running. Brian gave me some possible scenarios including a mother board. Fortunately for me, he found the broken fan that would stop and start, and other fans tried to accommodate for the issue and heat buildup. Brian called me, told me timeline and pricing and got the go ahead from me. Was able to pick up the next day with additional tips to make it run better. Before I had tried many, the machine was much faster, quieter, and no "not responding" messages or shutting down. My brother confirmed how much take down and putting back was required to make the repair. So happy I did. Can have multiple tabs open and do multiple thing at same time without issues and taking up my whole day.

I bought a rare and wonderful used guitar here at a fair price. The owner needs to exercise more…read morepride on what he sells though, my guess is that this isn't his day job. Lots of love for the small independent guitar dealer tho.

Support local music stores!! Great selection, lots of knowledge, and excellent customer service…read more Honestly, Mom and Pop music stores are becoming harder to find. This is a place you can sit down and play an instrument in person before purchasing. Great staff. Honest and caring.

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

Not repaired in the time promised. Not repaired at all and missing some original components. Will…read morenot return again.

I highly recommend GSS Technology. The owner, Chris, is extremely knowledgeable, professional, and…read morefriendly. I needed to change to Windows 11 and I was given several well explained options and pricing to choose from. I opted for a new computer and I received a quality product. The cross over from old to new was done quickly and I was even provided a new updated wire to connect my PC to the monitor. I ran into an issue with the printer, and I was able to call and receive an immediate response to correct my issue which was done remotely. I have used GSS Technology for several years and you can put your trust in them for all your computer needs.

Computer problems always get resolved when GSS gets involved…read more Since the early 90s, I've always did my best to protect my families vulnerability to all thing virtual. Through the years as things kept getting bigger, stronger and crazier, I felt alone, smaller and smaller and at the mercy of the big tech like Toshiba, HP, Microsoft, MaCfee, Nortans ect ect. When I had to call these big companies to address a problem, I felt like I was just a small cog in the works, usually speaking to an offshore support entity. Then, after I had to twice replace a failed 1 year old HP laptop, my search brought me to GSS. Its like a light shone through and I've never looked back. Chris built me a laptop without all the bells and whistles, without all the bloatware and with the purpose of keeping it un-commercial and clean. Marry that with top notch protection, security and service, I feel I'm as safe as possible and if problems arise, I'm a phone call and/or local drive away to every solution. GSS is an assurance in knowing you can surf with confidence. Local protection from global threats.

What a nasty company, went there 8/13/24 at 6:07pm after I had been told to go there by Verizon…read more The girl working at the time was rude when I asked her for help. Her story was that store was a third-party store for Verizon and unless you pay $40.00, they can't help you. As a Veteran and a senior citizen, I was appalled that they would even ask for more money after the phones were sent to me from Verizon why doesn't Verizon honor there own phone at a store that says Verizon on it. I did return the phones back to Verizon this morning and told them I would do juts what I am doing let others know how it went with Verizon, and it was horrendous dealing with their customer service. I rather stay with T-Mobile. The service might not be as good as Verizon, but the customer service is a hell of a lot better. If I was you, I stay away from this Verizon store, better yet stay away from The Verizon company all together. In the long run, the lies Verizon sells you isn't worth falling for and their customer service for Cell phones is horrible. Take it from me, I've been run around for days now because of their BS.

I was looking for headphones because my wireless ones were stolen on vacation. I was heading to the…read moregym and I stopped into this Verizon store and I'm so grateful I did. I talked to Abby and Garrett and told them I needed headphones that went over my head. Garrett knew exactly what I was looking for and what I needed. He found me the best headphones that I absolutely love. He gave me color options and told me all about them, including the fact they are solar! He was extremely knowledgeable and personable. I was happy to buy from Abby and Garrett. They were both kind and fun to talk to. I will definitely be back.