There is a female team lead at the service counter area that would rather sit in the back room and…read moresocialize than do her job and i get told by people that service is closed because they are "short handed" Trust me when i say that these people rather you waste your time than to have a satisfying customer experience and she was rude to her coworker idk his name but i respect him for trying to help i got my item i left at the store but it took too much for one item

On a recent trip to Atlanta for work, I had a tire lose its tread on the highway. I managed to…read moremake it to this store and have regretted it ever since! It was Sunday so options were limited and, I HAD to replace the tire. All SEEMED well when I left, there was a bit of a shimmy but, it was my first road trip in this vehicle so I didn't think much of it. Made it to Atlanta and parked the car for the two weeks I was there. I had a rental for work and parked next to my truck every night. On the way back, the truck started shaking badly. I pulled over on the highway thinking I had a flat. Nothing. Checked the suspension, all looked fine. Tried to go a little bit and the truck just shook. I had it towed to Pep Boys. As the mechanic was pulling it into the garage, another guy came running out, waving his arms, yelling. My wheel, the one THIS WALMART replaced, was ready to fall off. It had two sheared lug posts and the remaining lugs were very ready to go. The wheel had been improperly seated by WALMART I had to pay for the repair AND a hotel for the two days I had to spend waiting on a new wheel. My wheel was ruined, the holes were bored out, making it useless. Not to mention the HUGE SAFETY RISK this put me in. Pep Boys got me all fixed up and back on the road. When I stopped at this location to see about them reimbursing me for the repairs, replacement wheel and lost days, they offered me $350. About a third of my total out of pocket. I told them that was unacceptable and we filled out the claim paperwork. Their claims guy called, I explained what had happened and he said he'd look into it. I have a job. A pretty good job. I was not looking to rip them off, I don't need to. I wasn't doing a "slip and fall" wanting them to buy me a house. I got REMARKABLY BAD SERVICE THAT COULD HAVE(luckily it didn't) KILLED ME!! I wanted them to make it right. That is all. I didn't ask for ANYTHING. I would have settled for just my out of pocket but, the video showed the guy torquing the lugs so, NOTHING. They claim NO FAULT AND I AM OUT ALMOST $1200!?! Needless to say, I am in the process of suing them now. If you mess up to the degree they did, SOMEBODY has to make it right. Especially when all that is being asked is what it cost me to repair YOUR BAD SERVICE!!

You have to check yourself out before 8. Even if you have a cart full and three children including…read morea baby. Don't go to customer service to complain. No one is there.

Probably the friendliest and most welcoming Kroger I have ever been too. I'm there weekly getting…read moremy groceries and other household items. So glad to have this location 15-20 minutes from my home. I find it always clean and fairly well stocked. I try to get there when they open at 8 am to avoid the Saturday crowds.

If Jungle Jim doest have you probably don't need it! There…read moreis food from every country! There are candies and cookies and canned meats and fish, spices and sugars and so much more! There not 1 but 2 kitchen stores in it with most any tool you need to prepare your food! The cheese department is amazing! There was a little dark haired lady with glasses...didn't catch her name...but she is a cheese wizard! She found 2 obscure cheese for us on the shelves. There is a bar!! Yes a bar where you can get a beer or glass of wine! You can taste test wines before you buy! That is wonderful! And for you whiskey lover you can buy a shot of whiskey! The produce...fruits and veggies from all over the world! I actually found fresh prickly pears! Most everything is reasonably priced. If I lived near here I would need to build a large pantry onto my house! Lol...someone has a sense of humor for the restrooms! Thry were beautiful and clean inside! The cashiers were wonderful. A must visit place if you are in the Cincinnati area! Allow some time. We were there 4 hours and didn't see it all!

From 5 to 1…read more.. Jungle Jim's East has introduced us to countless foods and products that we likely never would have discovered otherwise. For many years, our weekly routine was to stop at Sam's Club for staples, then head straight to Jungle Jim's. We'd grab a beer, leisurely wander the aisles, pick up the rest of our grocery list, and almost always leave with a few unexpected treasures. Unfortunately, over the past several months we've noticed a steady decline in the overall shopping experience. Prices have increased noticeably, the quality and consistency of the produce department no longer seem to be what they once were, and many everyday grocery items have disappeared from the shelves. These aren't obscure products, but rather common items that many shoppers regularly purchase. After asking about the changes, a checkout clerk confirmed that Jungle Jim's is intentionally shifting away from being a traditional grocery store and focusing more heavily on its international market offerings. While we understand and respect that business decision, it no longer aligns with the reason we originally shopped there. What made Jungle Jim's special for us was the combination of unique international products and the ability to complete most of our regular grocery shopping in the same trip. As that balance has changed, we've found ourselves making additional stops elsewhere to find basic items, often at better prices. As a result, we've decided to move most of our grocery shopping back to Kroger. We'll still visit Jungle Jim's occasionally for specialty and international products, but sadly it is no longer our primary grocery destination. We sincerely hope management reconsiders the direction of the store, because we'd love to return to the Jungle Jim's experience that made us loyal customers for so many years.

I love this market! Always friendly, helpful staff. The store is so well maintained, always feels…read moreclean and organized. It has quickly become my go-to over the large supermarkets. Easy to find a quick bottle of wine to pair with your dinner. They often promote local business and farms as well, which I love! Support your local small businesses!!

Great local spot with a much more interesting variety of products than major grocery chain. One of…read morethe few smaller/local grocers in the area and I have to support them against aggressive national competition. Prices are a little higher but that is to be expected. Kind employees, good selection, and a massive wine collection.

I wish Florida had Meijers…read more Their selections are amazing when it comes to an All in one store. It's so much better than Walmart, But not quite as good as Target. I was just thrilled to see that they were size inclusive.

Pre-Covid, this story used to be open 24 hours a day, but since the pandemic started in 2020, they…read moreare open from 6 AM to 12 midnight every day. The store is still very handy to get in and out of it, because it has a traffic light that makes it easier to get onto US 27/Alexandria Pike. The store is usually very well stocked with stuff. If you have problems, finding an item, Lestat said she usually pretty good about helping you find whatever item or items that you need. They also have a version of "scan, bag, go" that is on their app, that is free. The scan, bag, go feature is really handy, if you need to keep tabs on your spending while in the store and it also gives you "bonus" coupons that are only available in the app with the "scam, bag, go" feature. The "scan, bag, go" feature also speeds up your check out, because it allows you to bag everything up at the self check out and scan the QR code at the register, which transfers, your entire shopping trip over to the register.

So much like an Aldi's except less items. We found everything we needed. All items were displayed…read morewell and looked fresh.

The store is fantastic it has a fresh new exterior and a fresh new interior the staff are always…read morePleasant and eager to help more than willing to open up a second check out lanes you save money here by bagging your own groceries and depositing a quarter for your cart which you'll receive at the end of your shopping whenever you return your cart. The parking lot has more than adequate parking the store is very well organized by category and easy to find your selections. Even though you do have to deposit a quarter for a cart here a lot of times people and do the good pay it forward move and leave a cart free for you to use hoping that you will do the right thing and pay it forward in the future. yes the selections can be small and you will not find a bunch of the brands that used to seeing at some of the big box stores but the money you save shopping at this location will more than make up for the lack of brands this place is perfect if you are trying to pick out certain grocery items regardless of what brand they are I will continue to shop here and gratefully pay a quarter to use the card and I will definitely be happy to bag my own groceries here

This was probably the best experience I had at a Trader Joe's, especially this one. Usually the…read moreparking lot is pretty packed and it can be a bit of a workout to find parking, but I went late enough where there was a ton of spots open. I went at about 7pm which was perfect timing and there were very little people there, it made it much easier to shop around. They had a ton of stuff available, especially for being so late in the day. Everything was mostly stocked. There may have been a few items that they didn't restock yet but to be expected with how late I went. My shopping was quick and easy, and I love the variety and unique stuff that they always have. I also am so thankful with how patient the employees are since I never know where anything is lol! My cashier was super nice and talkative. We chatted about some of their products and it was great to chat and learn more about the cool stuff that they have. This is my favorite grocery store in the area and they always have awesome stuff available!

My son & I visited this location for the first time. We had a list of items we wanted to purchase &…read morefound everything with a little help from the friendly employees. The variety of gourmet & organic items is impressive. The prices here are reasonable too. When checking out, the cashier gave me a bouquet of flowers for Mother's Day. What a wonderful place to shop!

Oh my goodness, what amazing sandwiches! We stopped on our way to the airport and they were swamped…read morewith Sunday traffic. They got us our food quickly though and we thoroughly enjoyed everything. Delicious and fresh. We chatted with one of the fourth generation owners and got some of the history. I highly recommend making a stop here.

Friendliest staff. Great deli. Country store vibes. Lunch and dinner options in the neighborhood!!read more

I'm so angry with Kroger. They updated their app a few months ago. I have an IPhone 8 Plus…read more Because I have an older phone, I can no longer use their app to order groceries. I'm disabled. I have no idea what I'm going to do. They should buy me a new phone.

5 stars for their build your own beer section. I live in Alabama and like to take as many local…read morebeers back home with me as I can. This Kroger had the best selection I've ever seen. I was able to get 36 unique beer singles to take home with me. Beer section was perfectly organized and so much selection. The other aisles seemed to be clean and the indoor decor and presentation was one of the better for a grocery I've seen. Great spot