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    Kwong Phillip K MD

    4.3 (16 reviews)

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    12 years ago

    Terrible. Went for second opinion, but wouldnt give me one. Strange man. Definitely wouldn't let him operate on me.

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    Review Highlights - Kwong Phillip K MD

    But he explained he would be using artificial tape and dissolvable screws and my ankle would be like new.

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    Linda Narvaez, MD - Waiting room

    Linda Narvaez, MD

    4.0(98 reviews)
    3.0 miMar Vista

    Dr. Narvaez was a true, literal lifesaver for my sister…read more Sister was in a rehab facility and was there 2-3 days. She had a video visit with Dr. Narvaez, who, heard her symptoms, & when the nursing staff failed to answer sis's call button, told her to call 911. Thank goodness!!! 3 days in ICU and now, much improved... Expect her to have a recovery, albeit, extended now, BUT, this weekend I'm soooo grateful she pulled thru!!! And wouldn't have but for Dr. Narvaez. 5 stars is insufficient. THANK YOU!!!

    Linda has some impressive reviews on Healthgrades, so I was looking forward to meeting her and…read moreswitching to her as a PCP. She answered a lot of my questions, and if she did not know about a hormone question I had, I was graciously referred to a specialist. I really liked her honesty, patience, personality, and sense of humor made me feel really comfortable for my first visit. I'm glad I made the switch to Linda for PCP, because my previous doctor assumed I was young and healthy, and would fast track our annual visits, but I would also rely on the data rather than a simple number (my age) to justify my health. I will say some of these comments on Yelp talk about the front desk, but my experience was more of the check out desk, who seemed unnecessarily grumpy that morning. There was a prescription that wasn't send to a pharmacy, and I tried to ask the front desk about it, but she snapped at me and said to ask the pharmacy (with attitude). Next time I could do better and stand on my ground more firmly, but as this review is for Linda Narvaez and not for the front desk/ check out person, I am personally rating Linda as 5 stars.

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    UCLA Health West Washington Internal Medicine

    UCLA Health West Washington Internal Medicine

    3.5(79 reviews)
    2.2 mi

    I like the people here and wish I could give a better rating but... Buyer Beware UCLA health…read morebilling. Beware the "convenience" of the video visit. The $500 for 5 minutes call. The convenience is all for UCLA. They will charge you for an in-office visit. Additionally, if the video call is 5 minutes, they will also use a 20-29 minute in office visit code, which is their minimum charge per the billing rep. Potentially understandable if a semi-complex medical question and semi-complex medical files. That means if you have an HDHP that is $500 for a 5min phone call to ask if a common medication may be right for you. I emailed to ask for advice and they say, oh ok, let's get a video appointment. Did I know I will be charged? Yes. Did I think it would be more like $200? Yes. Was it? No. No matter how many times I asked them if this was correct after I got the bill. Did I pay it? Unfortunately, yes. Lesson learned and hopefully this review is a lesson for UCLA office to make it very clear to advise patients that a Video Visit will be charged as an in-office visit. At least offer the cheaper phone call consult. Also, 500 for an in office visit is also exorbitant. Anyways... PS. Also, beware of hidden charges for an annual visit. They tried to charge $100 for a portion of the annual screening that should havr been covered under preventive care or something they did not do (extra consultation). They force you to spend an hour with billing to get them to waive it and you have to research and explain why they made a mistake.

    My brother had an appointment with his doctor at the office and he refused to let him use the…read moretoilet because it is reserved for staff only and patients are not good enough to use the toilet he soaked his jeans on his way home

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    Prospect Medical Group

    Prospect Medical Group

    1.0(19 reviews)
    0.9 mi

    The reviews here are 1000000% spot on! This must be one of if not THE most unprofessional Medical…read moreGroups in all So Cal. Over a two-month span I attempted to get referrals that were within a reasonable distance from my home, and the best they could produce were offices like an hour or more away. Whats more, all the referrals they produced were usually two to three months down the road! Absolutely none were within the same month, and you can forget about being seen that same week! This despite me indicating to them (and my Primary Dr at the time-see my reviews- who also earned a 1-star review) that I had not one, but two urgent situations. The most immediate and critical issue stemmed from trying to pass a 7mm kidney stone onto the viscous back pain and sciatica attack that was the result of a vehicular accident (not my fault). So I lost on all fronts, especially when you throw in the fact that my primary MD who is associated with this medical group was about as useful as a third leg....that points backward....and grows out of your head! Thanks a lot Prospect! It's become clear to me (and apparently many others) that our "prospects" with your medical group were just that....a prospect, and nothing more!

    Tried to get a referral for cataract surgery that was in my network and they refused a referral,…read moreafter waiting on hold for 1 hour. Customer service is incredibly rude and disrespectful and could care less about my medical condition.. the person I talked to tried to feed me a bunch of BS about something that made no sense at all. I tried to appeal with no success. These guys aren't an absolute joke. They can go to hell as far as I'm concerned....

    Kwong Phillip K MD - physicians - Updated July 2026

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