We broke down on a four day trip north, AZ to OR. A /c quit working and a truck was making a…read moreterrible noise. We called Sutherlin Auto care from our hotel and they had us come right down. Benton assessed the problem and we needed a new compressor. He personally made a trip to the next town to get the part. About an hour and a half later, we were repaired and on the road again. The staff was friendly and very helpful. I couldn't say enough Nice complimentary things about the service that we received at Sutherlin auto care! We would highly recommend them to anyone in need of auto repair.

Excellent, prompt and professional service. We had an emergency with our vehicle driving through…read morethe area and were taken care of very efficiently and the pricing was well within reasonable. Thanks a bunch!

had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

Walk the walk I was…read morequoted a price of "$30 - $40" for a tire swap on my truck. I took it in and was told the charge would be $55. I reminded DJ that I had been quoted $40 (the top of his range) on the phone. He wouldn't honor the price quoted. I told him I would take my business elsewhere and had it done at Les Schwab for $36. To clear up any misunderstanding I phoned back later and explained my reticence to pay 40% above his quoted price. DJ sarcastically apologized for "charging $5 over the quote". I reminded him that the quote was "$30 - $40". His response was "whatever!" and he reminded me that after he made the quote I had mentioned a higher bid I had gotten from a competitor. Then it clicked -- he had raised the price because he thought I was clueless and he could get it. It had nothing to do with their labor or costs but was purely opportunistic. A rip-off, in other words. Roseburg could use a good independent mechanic shop with high values. Unfortunately, HIS Automotive services is not that. Very disappointing. They know how to talk the talk, but they don't walk the walk.

Yes, Bill put my skid plate back on my car after my oil change place in Medford didn't have it on…read morethere thoroughly. He was also incredibly unprofessional from the moment I got there and was complaining about Medford the second I mentioned where I'd come from. He then took me back to look at the underside of my car repeatedly, saying things like, most people don't get to see the underside of their car. Also telling me what other shitty mechanics do that he doesn't do. Such BS. His wife showed up and when I was finally waiting to pay and leave she asked how it was. I said it wasn't professional. She seemed to relate initially and then said, everyone has a different opinion! This is funny, after his first negative comment, that's exactly what I had said to him. He however, had interrupted me several times and I stopped trying to communicate with him early on due to this. Next time, I will hold onto the skid plate until I get to the city.

My son got stranded in Canyonville due to car troubles and spent Thanksgiving at the Tavern after…read moreBill at Hy-Tech Auto Repair spent Thanksgiving morning looking at the car. This town is full of small town hospitality and I added it and everyone to my list of things to be grateful for this year. My husband drove up 7 hours and Bill met them bright and early Friday morning. Honest man and I would imagine the locals are so lucky to have him. (crosspost)

We were driving through Oregon and had a slight malfunction of the rear hatch of our Subaru…read moreForester that caused there to be an incredibly irritating *ding*ding*ding* to happen intermittently, but a lot! We had an 8 hour drive ahead of us and NO dealership nearby. I called Medford Subaru (3 hours away) and the fantastic woman in the service department told us the trick to reset the computer and stop the dinging...but we had no tools. We found the FIRST place, Bandon Beach Auto, and Jim was kind enough to do the task right then and there! Thanks to Jim, we had a lovely drive!

We found ourselves with a minor mechanical problem while visiting Bandon. Took a chance, stopped in…read moreand asked about possibly getting help. The owner was very helpful and took 30 minutes to fix the problem. Quality work at a reasonable price. Highly recommend this business.

I have to add a star to B & S. I had only had one thing done the last time I reviewed them but I've…read morebeen there for other things and feel they earned these 5 stars. This time we had the truck in for an oil change and transmission service. That doesn't sound hard to anyone who remembers having room under the hood but today's pick ups have computer modules for everything and they stack and combine things that doesn't make sense to put together. In a Ford F-150 pickup the way to service the transmission requires dropping the oil pan (no sense at all) and is a bit complicated. They have the skills and knowledge to do any job you need done. B & S is O'Reilly's repair shop so if you have a problem related to service while on the road, you can take your vehicle to an O'Reillu's and have it fixed at no cost.

Great service at a very good price. My F150 needed new shocks and struts. Prices everywhere I…read morechecked was well over $1,000. Then I checked with B & S. I got top quality parts and great service and I saved hundreds of dollars. Cost was only $850. I would recommend B & S with no reservations. They did my job quickly and when I wanted it done with no problems.

My car abandoned me turned out it was the alternator and bad battery riverbend was able to fix both…read moreproblems and we are very greatful for their help

Mike and Troy were the guys that helped me and me and my friend when our cars steering was making…read moreit hazard to drive home so they fixed it right up fast and they were super friendly and cool. They really saved our asses and didn't charge an arm and leg. 10/10 would get stuck again to hang out with them again.

Always professional, courteous and not pricey. Recommend highly. Friendly and good valueread more

Our car started having problems while on a work trip down the Oregon coast, J&D auto was the only…read moreshop around so we had no other options but to ask for help and hope for the best. We pulled up on a Friday afternoon and there were plenty of cars parked in his lot, we asked if he could look at it real quick and he said he would in an hour, his appointment ran fast and he walk over to us and told us to pull the car in. Jeremy, the owner, was extremely nice, he diagnosed the problem really fast and even tho he didn't have the part he helped us find one close by. He got our car ready for the 20 minute drive down south to get the part, showed me how to fix it, and told me to call him if we needed help. He didn't ask for money but obviously we payed him. The other reviews are honest and spot on. Trust Jeremy and pay him well, he will do you good.

These guys fixed my jeep up quickly. They found the problem and corrected it immediately. They were…read morecompletely honest and very fair. I would recommend this place to my grandmother. Thank you guys!!!

Misdiagnosed, charged over $1,200 and didn't fix the problem. I feel totally taken advantage of.read more

Absolutely INCREDIBLE service. I had never even met the owner until my daughter and I broke down,…read morein the middle of Powers Hwy. Luck had it that Spenser came right along, kindly stopped and towed us out of the middle of the road! I took his business info. and followed his towing co. advice. I felt so bad calling him (twice!) after hours to arrange the keys/towing/billing situation. But he patiently took my calls from home. He met the tow driver in the morning...and then got right to work, fixing my vehicle. By late afternoon, I had my wheels again. Such a WONDERFUL experience, and just the kindest person. And Fair prices!! HIGHLY recommended. :)

From the owner: S&S Automotive and Customs is locally owned and operated. We are reliable and committed to our…read morework, with 4 mechanics with over 50 years combined we experience we can do anything from minor repairs to full restorations!