The Westfall office practices relentless hospitality. From the moment you walk in the door (which…read moreis always open in mild weather), you are welcomed, listened to, and treated like family. I've been a State Farm customer for over 30 years and transferring to the Westfall Team is the best thing I've done since signing up. Specifically, every service I've been enrolled in was clearly explained, reevaluated, and vetted. I was seen & heard. Kudos!

I am relocating to NC from the west coast. Though the start…read moreof my interactions with Tim west fall's office was a little difficult because of time zones, I was able to establish a point of contact with representative Erica Aronson. She has been amazing. She followed up with me yesterday, knowing my move was 2 weeks away. She then reached out today to let me know the dmv was back logged and I should schedule my appointment to renew my license. For a person who is moving 2200 miles to a new city and knows no one, this bit of information is priceless. As it turns out, the 1st appointment at the dmv is 4 weeks from now. So far, now that we have conquered time zones, Erica has made this experience a dream.

My agents were not helpful during claims. They were not attentive to the issues, never followed…read moreup, and at times didnt even submit documents sent to them to claims specialist. I was completely alone dealing with my claim with no support from Lori or her team. They also sent in a storm team to talk me out of submitting a claim all together. Would not recommend.

Great office to work with. Very knowledgeable and was able to get me the policy immediately thank…read moreyou so much.

Donna in the office is amazing. She is extremely responsive. I never have to wait. she knows her…read morecustomers immediately whether by phone or email. I have been with the Dan Loggins firm for 30 years. I wouldn't change a thing.

From the owner: Empowering you to make informed decisions is at the heart of what I do. By building strong…read morerelationships and leveraging my experience, I help you understand your insurance options. License #: NC-1000053770

Terrible!! Cancelled my policy after a 54% increase and they found every way possible not to refund…read morethe 91.00 due back to me by canceling 16 days early. This company is a joke, don't give them any business!

Tracey was super helpful with getting my new policy started. I really appreciate her willingness to…read morehelp and go the extra mile.

Zach is one of the most knowledgeable and honest guys in the business. I have known him for years…read moreand called on him to explain things in my policy many times. He has helped me with things for my moms policy as well. He is happy to go over things for people, even if they are not his clients. He truly wants to make sure people have the very best coverage. I would recommend him to anyone I know. Definitely would have him look over your policy to see if you have everything you need and maybe even coverages you don't.

Working with Zach has been nothing short of amazing. I would recommend working with him and and his…read moreteam any day!

My mom always taught me, "If you don't have anything nice to say, stay quiet." Well, this is the…read moreopposite. I've had the pleasure of working with Brandi L. Lewis and the team at the Philip Piersol State Farm office, and they have been nothing short of the best of the best here in North Carolina. Their professionalism, responsiveness, and genuine commitment to helping their customers have truly impressed me. If you're looking for insurance or thinking about making a change, I highly recommend giving them an opportunity. I think you'll be pleasantly surprised!

So I've been insured by state farm for long time. I had the mistake of not paying a bill and my…read moreinsurance lapse. I called and someone named Grace attempted to help, but not really. The dmv asked for it to be filled out electronically and Grace said that it would take longer, so she need a fax number. I saw a picture of the form and it wouldn't take long to fill out. I just wanted to get this over with and it didn't happen. I guess ill drive around with out no insurance.

I love having a local team of professional insurance advisor who can help me with any situation…read more Very nice and helpful staff .

very good very good, good service, very friendly people thank you for all you service stat farmread more

My mother had her life insurance with Andy Scott. When she past and i contacted him i was so…read moreimpressed with everything he did to assist me and walked me thru all the steps. His agency answers the telephone very quickly which was something i was not accustomed to with my insurance company. He was great to work with during a hard time.

I just moved here from CA to NC and Bob Goodman was able to get me car insurance in about 20…read moreminutes, my own insurance company couldn't do that. I was buying a new car and he really came through!! My premium is even a few dollars less. If u need car insurance give him a call he's great!

I found Brock Thomas to be extremely unprofessional and aggressive. He's a very unpleasant and…read morescary man. I would not trust him with any of my insurance needs. I've worked with my mother's agent, who unfortunately passed away and she never treated our family with such hatred. I would not recommend this man to my mortal enemy. DO NOT PATRONAGE HIM. There are better agents with State Farm that you can actually trust with your home and life policies. You can not trust him.

Brock and his staff have always been knowledgeable and polite when we call or stop in the office…read more We have had many different accounts with him over the years and have needed their help through claims. Highly recommend Brock as a State Farm agent!

They increased my Auto Insurance without notice because I paid using Auto pay. I went from 87.00…read moreto 120.00. It was higher until I Finally noticed then I called complaining about the hike, I've had Allstate for all my cars & my two homes over the years since 1990. I am actively looking to break the Allstate habit.

Terrible customer service. Overcharged me for insurance by $138/month compared to other reputable…read morecompanies such as Allstate and Liberty Mutual. I had been a customer for over 20 years and was very disturbed to find out how much I was being overcharged for the same coverage.