I signed up with AAA online. I had issues with my renewal and sought assistance with this office-…read moreI wanted to sign my renewal policy. AAA customer service told me to go to my local office. They told me they wouldn't help me because I didn't sign up through them. I guess they only care about their personal clients, not AAA clients as a whole. What a way to keep AAA in business.

It always goes well when I need assistance with an insurance issue. The staff at the Warren office…read moreare professional, courteous, and friendly.

The worst customer service ever! I had to pay almost $1200 extra one one of my cars because an…read morehonest mistake!!!

Horrible insurance!! My quote and policy ended up not being the same price I was quoted!! I…read morecancelled and now they say I owe money for canceling!!

pleasure working with both of my insurance with you guys for the house the car. I'm so happy to…read morehave you guys on for my I just hope that you guys could reduce the price down a little bit so because I'm getting older and I'm gonna fix income, but I seriously appreciate your, and I have to say when I go to the office there's three agents are unbelievable. I love working with them. truly know what they're doing and they're on their game and I hope that you hire more people like them because I will be a faithful customer and everybody I know I will tell about you .

Kellie is the best! She is so knowledgeable and always super helpful. I would definitely recommend…read morethis agency for all your needs. 10/10

I spoke with Danielle and she was really easy to talk to, nice, and patient. She helped me get car…read moreand mortgage insurance at a better rate.

Do not use this office for your insurance. The staff are incompetent, lazy and untrustworthy. If…read moreyou exclude yourself from Michigan PIP, this office will screw it up for you guaranteed! This office is full of excuses and lies. Beware and go elsewhere.

Gary, Linda, Nicole and staff have been such a great insurance agent for me and other members of…read moreour family. They've seen us through many of life's experiences including accidents, car theft, death and more...they handle everything professionally, with compassion and expediently. Highly recommend! Paym Weaver

After 20 years of sticking with him through convenience, I had to buy a new car to get a…read moredeclaration page telling me that I didn't need to be paying for the unlimited PIP coverage after all. There's no customer service here. Haven't spoken to Gary in all these years. And his assistants clearly aren't reaching out or checking either. I blame myself, for not switching sooner. But I've also asked them to find a lower rate several times with no assistance. Not the service I would have expected for a loyal customer.

Worst insurance agency ever!!! Scammers, Gave them a policy to duplicate, was told all is set same…read morecoverage with prior company! Wrong left me unprotected, kept sucking money when it was time to pay up there was 1001 excuses! Agent quit, new contact person will provide new agent blah blah blah! At the end of the day some arrogant manager trying to talk future how he can add additional coverage for this for that etc.... Totally avoiding the claim in hand basically told me they were not going to cover a darn thing !!!! Stay way from these scammers I'm giving them one star because zero is not an option! Sincerely Steve

Worse Insurance agents ever. Scammers in fact. Left my parents with no insurance after moving,…read morenever followed up, were rude and not helpful after they had an issue. Wouldnt recommend them to my worst enemy. Buyer beware!

All I can say is the Andy Benson agency for Allstate is the best. They have great customer service,…read moreJennifer is always there to answer your questions. Andy is also willing to help you all the time. I have been with them for five years now and have nothing but praise for them. If you want to get a fantastic company, go with Andy Benson agency. I recommend him highly. M Milne

Jennifer at Benson agency was very helpful in getting me insurance for the best rate possible for…read moreMichigan ins. She got back to me quickly and gave me different options. I appreciate her time and effort she put into it.