Absolutely terrible customer service time after time. So much so that I can hardly imagine these…read morereviews are even real on this platform. From dropping umbrella insurance because agent(Jacob) not adding sufficient coverage on a homeowners policy, to dropping my auto insurance MULTIPLE times for no good explanation, to dropping incorrect homeowners insurance when making changes because your slowly leaving this terrible establishment. I can go on and on but I think we get the point. If you want to know your covered by your insurer at all times without having to second guess it daily, I'd suggest staying away from Joan Warners office. Unlike a good neighbor, Joan Warners, State Farm office will never be there!

Simply amazing. Diana and Joan have been the best ever in the business. My husband and I from the…read moremoment our accident occurred to the minute our claim was settled felt taken care of. Felt seen. Felt like we mattered. Felt like we were family. Thank you.

Talking with Stephanie was like talking with a friend. Service was timely, helpful, and thorough…read more She even asked me for a recipe!

The Kidman Agency ( Meemic Insurance ) , has always treated me fairly and have always given me…read moregreat quotes and assisted me in my time of need ! Great company to have representing me .

I highly recommend Larry Bruins for vehicle, homeowners and business insurance. He was able to…read moresave me a very large amount of money on all of my insurance policies.

We have been doing business with the Jeffrey H. Kaplan - Nationwide Insurance Agency for longer…read morethan I can remember. In fact I can't even remember who we were insured with before them. As our long time agency, we have insurance on our home, auto, rental properties, and umbrella policies through them. In some cases there are additional discounts we can get because of having both home and auto with them. When we had a serious house fire ten years ago resulting in a total loss, Nationwide immediately came out and gave us a check to help with our immediate needs. Then they worked with us to put together and submit the claim. We felt that they were very fair with us as they helped us though what was a rather traumatic time. We had a life insurance policy with the Kaplan Agency and Jeff told us he thought we could get a better deal outside of Nationwide, and we did. Even though he lost some money on us going to another company, he was looking out for what was best for us.

Mazin really helped me out with my insurance the past 2 years, he really is the best guy when it…read morecomes to insurance he knows what he's talking about. Things that are worth mentioning, he has no problem updating me on adding or making changes that my policy has, good and honest communication, he's always going to find the best deals for me. Highly recommend!

John has done an excellent job working with me over the years. He has helped me find competitive…read moreinsurance rates for my cars and my homes. When I sold my home and moved to a condo, he handled that policy change without a problem. Each time I purchase a new car, he handles the policy change without a hitch.

The best agency! Lowest prices and very friendly! I've been a customer for years! if you want a…read morequick response and honest answers look no further!

Great experience! Personalized service! Fast and friendly…read moreservice. Responses quickly!

The team there made it very easy for me to transfer from one state to another. They followed up…read morewith me making sure I did not fall behind and invite possible penalties with the state. They are very welcoming and professional which is always a benefit now days.!

I'm always eager to grab a First to Review, and most of the LA Insurances around town are…read moreunreviewed. The small number that do have reviews are severely panned as well so I want to inject a little positivity to the discourse here. Now, this is not a review of the car insurance industry in general, and LA Insurance seems to be a go-between from various insurance companies and the consumer. (Progressive has the best rates. If you call with a question about your policy they'll be like "Who do you have? Progressive? ")A fence, if you will, between thieves and those who fork over hard earned cash. But, being that as it may, this tiny office on Jefferson Ave. at least provides good customer service. For legal reasons I won't say that in the past I've utilized the infamous "Seven Day Save", a week long insurance policy that the buyer uses to renew their tabs and upon expiration takes their chances and "rides dirty". But IF I HAD LA Insurance is an excellent place to engage in such a practice. See, car insurance rates here are downright usurous. Downright rapey, in fact. Detroit has the highest car insurance rates in the nation and lots of folks here are broke as shit. So LA Insurance provides a sneaky lifeline to lots of would be drivers. This location isn't close to a Secretary of State but many are. I just had to junk my high mileage SUV as the transmission is going kaput - it's still waiting to be towed - but I've been walking the straight and narrow for quite some time, making those outrageous payments to the folks behind the bulletproof glass here. And they've actually been very pleasant and chatty. There's a man and a woman that work here. Either one is here or the other. I should know their names but I've never asked. They both some pretty alright though, so I focus my resentment on giant faceless corporation Progressive - don't be fooled by Flo, they're still an awful lesser evil - and spare the two clerks here any ire. I've never had to wait for more than one other customer, five minutes tops and when I do they always apologize for the wait. Usually I just walk right up. (I'm probably pretty old school for not just paying electronically.) Hopefully, some laws get changed to stop the gouging of us hapless drivers around here. Until then if you're scraping cash together for No Fault month to month or just getting your week long golden ticket, LA Insurance is the best game in town. It's still far from good, but it's the best you'll do and again, they at least act friendly at this location.