I'm new to the area and wanted to find a good local place to tan. I'm not picky about beds as long as they're clean and there is good customer service. My advice, don't waste your time here. I'm honestly disappointed. No one really NEEDS to tan. We do it to feel good, the vitamin D is good for us (especially since winter is coming), etc. Having worked in a tanning salon before, customer service is very important. You have lots of regulars, all it takes is one visit to make the impression. I approach the girl and she her my yelp offer that advises a new client, such as myself' gets a free tan (it says either spray or bed) The girl working the counter says 'oh yeah we don't do that anymore'. I literally just clicked to get the offer hours prior and drove out specifically for that reason. She tells me 'the owner got rid of it after people were abusing it with fake names.' I tell her I will gladly show my ID (which would have taken care of the abuse of the system) she just looks at me and says she can't do anything. Seriously?!?!? I want to warn other people, this place clearly doesn't care about customer service. It's not like I walked in demanding a free tan out of the blue. No where on the offer or anywhere else on Yelp, does it say the offer is no longer valid or expired. Instead of honouring the advertisement, they turned me down and lost a new client and money. That tells me everything I need to know about the integrity of LA tan, or lack thereof.
I asked the employee to advise the owner, she said she could text her a message but the owner never comes to the store, nor would they likely reply. I was honestly dumbfounded. I'm currently back in my car in the parking lot. People save your money and your gas. I looked down at their price menu and their prices are on the high end and nothing to go out of your way for. If you know of a better place,
Please review it on yelp so I can go and hopefully be treated better! I don't except to hear a word from this place based on their treatment. read more