What a horrible person the owner of this establishment is. Her arrogant and lack of communication…read moreis terrible. She won't allow you to speak or ask questions, she will treat you like a child or worse talk down to you. She keeps on leading with the fact "I'm the owner" and goes on to abuse you and not appreciate your business, which I gave them for year, then it's a tell sign of pure arrogance. I was only trying to understand the difference between beds and she won't allow me to speak. I must say she must have bought this place from a previous owners who understood being courteous. Something she needs to learn if plan to stay in business.

Absolutely love Solace! Amazing customer service. Joscelyn and her staff members are so…read moreknowledgeable and go out of their way to make sure you get the best tanning experience. Have been going here for years, highly recommended!!!!!

Friendly service. The owner is a very nice man and he always has a smile on his face. I'm very…read morepicky with my tanning studios, I only like high pressure, more modern beds that don't emit so much UV. I'm a big fan of bed #4. High pressure, no-burn tan with almost immediate results. Oh, and they always have the pink starbursts at the desk.

Great beds, great staff, even better location (but I'm biased because it only takes me 5 mins to…read moredrive there). In the past year and a half, I have been to a ton of different tanning salons in different cities, and this is by far, one of my two favourite places to tan. Yes, it is more expensive than other salons but it's also incomparable. Tropical Rayz changes their bulbs regularly so you always achieve a quality tan, the salon is always clean, and the owner actually cares about your tan. Every time I go into the stand up tanning bed, I know they regularly replace their bulbs because I feel the warmth instantly. Some of the shitty places I've been to have beds that don't even heat up and you can really feel the difference. They also have body mists in the rooms, so you can walk out without the after tan smell. I love that they truly care about their customers' experiences and provides quality services. Come here for your next tan- you'll fall in love with the place like I did!!

Sarina is the best. She is amazing and so kind, I would come here based on Sarina's incredible…read morecustomer service alone. Came for a tan, stayed for Sarina !!!!!!!!! Xoxoxo #cheers

Very clean place with a great atmosphere. The staff are friendly. They have a wide variety of…read moretanning machines and color results are amazing!

My family was in Toronto from the U.S., and my mom's ankles were very swollen from lots of sitting…read moreand traveling. Tina was so gracious and allowed us to make an appointment very quickly. She took excellent care of my mother and really helped her to feel more comfortable. I'd give her 10 stars if I could--and wish she were closer to home. It was one of our best massage experiences ever as the owner went above and beyond any of our expectations!

I went to this play with a couple friends because we found it on groupon. It was very small, with…read moreonly two staff. I did not have high expectation. However, they did an amazing job! Service 5/5 - From the moment we walked in we were treated with wonderful service. They were running a little bit behind, they apologized and checked us in. We waited in the small main room that has chairs to get a pedicure and manicure a little front desk. When I finally got my message and facial the woman who did it was very polite and professional. She informed me what was going to happen before she did it, explained some of the things she was doing. All of which I apprecaited very much as it was my first time and I was nervous. Environemnt 4/5 - It was small, but other then that everything was nice. Everything looked clean and properly sanitized. There was calming music playing the whole time and the place was very quiet. No outside noise coming in, because it was not busy no voices from other clients.

I posted this review a week ago sharing my experience because I didn't want anyone else going…read morethrough what I went through. Back story: I had appointments in January for laser scar removal. However, I was given a skin lighting cream to use in conjunction with my treatments and was not told that I needed to stop three days prior to my appointment. I ended up going to my appointment but was told that I needed to move the appointment to a different day since I had just used a lightening skin cream that morning. I was told to email the director to reinstate my appointment. In January he emailed me back and reinstated my appointment. I then went to the appointment he reinstated. Please find attached screenshots for reference of our communication. That happened in January and fast forward we are now in April. As time passed I really wasn't satisfied with the service provided so I decided to leave a review a week ago. After my review the owner unprofessionally revoked my last treatment session coming up in May. This was a complete separate appointment with a different laser which I paid for separately from the one he reinstated. I have already paid in full and he has not provided me a refund. He decided to cancel my last upcoming appointment out of spite due to my bad review and is trying to link it to the missed appointment that he already reinstated in January (almost 5 months ago). I truly wish I had read reviews before booking at this establishment. My background as a nurse gives me a different perspective. Some staff members seemed underqualified, contributing to an uncomfortable environment from the beginning. During my second laser session, the nurse appeared unsure of how to use the laser and needed assistance. The procedure was incredibly painful, resulting in scarring. Despite assurances that this was normal, the pain was intense, and six treatments have not improved the scars. I need to mention that a-lot of 5 star reviews are misleading because the owner often reinstates appointments in exchange for reviews. While I understand that not every client will have a negative experience, it's crucial to take the poor reviews seriously. Sometimes the issues can be remedied by how it is handled. However, the way the owner handles issues at this company demonstrates a lack of professionalism and extreme immaturity. In response to any criticism, he decides to just cancel your appointments unethically. I caution you that if you do have any negative feedback please leave them after all your appointments have been completed. Please see attached photos:

Scam scam scam stay away check out skin vitality instead! Way better prices. Also better treatments!read more

Carrie was very attentive to my concerns and took the time to explain the process clearly, which I…read morereally appreciated. She made sure I was comfortable throughout the session and checked in often. The heated bed was a great touch especially since it's winter. The room was very clean and well maintained. At the end, there were warm towels for clean up. Parking is available on the side or inside, and while there are paid parking machines on site, they are currently wrapped and not in use, which was convenient. Overall, it was a very positive experience, and I will definitely be coming back.

I was referred by a friend to come here to get picoway laser done. They offer free consultations…read morelike other places. The first time I walked in, it felt very cozy and relaxing. It's a very clean and well maintained place. The owner there was very nice and professional. She explained everything to me thoroughly and provided recommendations for various treatments to help achieve what I came for. She didn't pressure me to buy any treatments or products which I really liked. I went for my first session and I had a great experience. The owner ensured I was feeling comfortable all along. I would certainly be returning again.

I have been going there for a few months and service is amazing and has a very relaxing vibe. I…read moreusually see Armita and Nicki. I have also met the owner Alex!!!They are very easy to talk to, asking questions and have good conversations. They both have excellent customer service and are always confident, knowledgeable about the tanning beds. Ido believe that tanning is good your skin and mood. I don't have the worst skin but if you saw my skin from last May compared to this May you will see an improvement. The tanning beds leave a smooth and amazing tan for me for my skin tone. I have never had issues with the beds. I do prefer lying down compared to standing due to injuries and posture. Whenever I go to Planet Sun I always come in happy and leave much more happier.

Planet Sun on Davis Drive has amazing staff always helpful and friendly…read moreThe salon is very clean and well maintained. I would highly recommend this location

So clean, So professional and So friendly. Karina you are…read morethe best! I love my nails!

Great service . Place is really nice and relaxing . When you go for an appointment they offer you…read morewarm towel to wipe your hand which is very nice . I really like how they thought about customer .