Service is quick Whenever I contact Brandon I get a call…read morealmost immediately. Our pool always looks good. I tell all my pool neighbors to use Smarts Pool Service. John &Teri Brymer

Brandon did a great job!! My salt water pool had gotten hazy and a little green. I called Smarts…read morePool Service and Brandon came out right away. He had my pool crystal clear in no time. He also explained to me what was causing the problem. And the best part, he charged me way less than I was expecting.

Holiday Pools built our pool for our new home. They have been quite slow to fix issues with our…read morepool, which are many. Sloppy work installing the pool paver deck around the pool. Many pavers are cracked, have chunks missing from them and/or are missing. The entry one side has a brick missing from it and no cement poured for that brick, and the entry on the other side has several hugely flawed pavers. It almost looks like they used factory seconds for the project. There are also issues with the snub nosed bricks cemented in around the pool, with cracks and chunks missing. Again it looks like they used factory seconds. Worst of all they have not been responsive in getting us a firm date to make repairs. They said they we coming on a Friday recently to make repair, but never showed, called to tell us they were not coming, or called to reschedule. we have not heard from them for 10 days since they missed their appointment. In short, they just don't seem to care. I would be very careful contracting with them to build a pool. I hope someday soon I will be able to give them a better rating

I was trying to get a quote from these guys, however, they didn't think my desires would pass HOA…read moreapproval so they wanted me to get approval from the HOA before they did anything. I have some plans drawn up but they aren't complete and where they might be complete they're more than I'm doing and so I'm not ready to have those submitted. The bottom line for me is that if I was going to go through that whole process myself, I would build my own pool. It would be immensely cheaper I'm sure. Rick was a nice guy but I'm sure he and the company have a lot going on so my business wasn't crucial. Anyway, I recommend finding a company to actually help you in the process and not make it harder. This might be too much to ask at this point in time as the companies are all very busy, however, some better service is definitely preferable. As I have other companies willing to work and do the work, I will be going with them.

First off, the owner Daniel is one amazing, talented, professional, and knowledgeable person in the…read morepool business. Well over 30 years! He and his team have been amazing to work with. They keep our pools bright, clean and safe to swim in. I value their friendship, time and commitment every single time they come out to service our community. Their services are always welcome and they always make sure that everything is up and running smoothly. I value purefection pool service Keep up the hard work guys and always make sure your customers are happy and first And to whoever is looking for a reliable pool company, I promise you will find that purefection pool business will keep your pool safe, clean and ready all year round. Thank you.

Does nothing but puts chemicals in the pool. I never see the boy sweep or empty the catcher…read more Recently my pool turned green. I called the pool service and they we're ridiculously unprofessional. He claims he knew about my pump being broken but forgot to tell me. Claiming I need to outsource parts and install myself even though they say they do claim to do repairs. Even after telling them it turned green they didn't even want to come look at the pool. They definitely were giving me the run around. This pool service is trash. I already found an older man that runs a pool service to take their place and its like night and day.

I called Tropical Pool Service and talked with Jerimiah who answer my concerns with my pool. Then…read morecalled talked with Will and he got everything started . This is a friendly helpful group of men who treat the customer so well, thank you to Jeremiah Will and Juan. We will spread the word and let everybody know about your service and will be back again.

Unreliable and Unacceptable Service from Day One…read more I started using Tropical Pools 5 weeks ago, and unfortunately, every single week, despite my recurrent feedback via email, text, and call, brought a new issue. Here's the timeline: Week 1: The skimmer basket was left full, and the tile and walls were not brushed -- basic maintenance that should've been done from day one. Week 2: I found a brownish residue on the walls, which appeared to result from either chemical shock reactions or tool oxidation. Weeks 3-4: The service report showed 0 ppm chlorine, and no chlorine was added. This happened more than once, even though I reported it. Week 5 (Final Straw): I found greenish-brown algae developing on the walls while swimming. It brushed off easily -- a clear indication of active algae, which should never occur under proper chemical maintenance. I reached out multiple times -- by email, phone, and text -- clearly documenting the issues and asking for improvement. Issues continue every week. I just decided to terminate the service. I hired a professional service so I wouldn't have to worry about the health or condition of the pool -- but with Tropical Pools, I've had to do more monitoring and follow-up than if I were maintaining it myself. I do not recommend this company. If you expect consistency, reliability, or even basic responsiveness, look elsewhere.

Pine Ridge Pool Care, Inc: 2025 Jan 24 (4 of 5)…read more We have Pentair pool pump. The pump stopped working for months. It was still under warranty, but it took me weeks of texts, emails, and phone calls, before Pentair finally sent a local company out to look at the pump. Cody, from Pine Ridge Pool Care, Inc came out to look at it. He immediately noticed the issue. Pentair company had installed a refurbished unit that looked like it didn't go through inspection. Cody said he'll check with them before sending the parts that works. The 'drive' was ordered the following week, and Jonathan from Pine Ridge Pool Care came out to change the broken drive. He showed us the drive that was totally mangled. Pine Ridge Pool Care, Inc. saved the pump, and the day. Zero for Pentair and 4 of 5 for Pine Ridge Pool Care, Inc. *Note: Jonathan gave me permission to post his image

I been with this company almost 10 years , in last year I was having problem with poor services. My…read morepool it was no clean with the correct químicos. My hot tub it was damage with all the wrong químicos. When I call and the to the wife she was very rude and defensive nothing professional. Very disappointed about this company they don't take responsibility. And they never fix the problem also they are changing employees very often with no training. It was not healthy for my kids to smell to much bleach. I change companies already.

We deeply wished we could leave a good review for this company that was recommended to us. However,…read more1 star cannot fully express how disappointed we are. Attached is a picture of how our pool looked BEFORE their service. Next follows AFTER we took on their service. You can clearly see they did not maintain our pool well and did not provide us with any communication whatsoever. On top of that, they still want to charge us FULL price for their service even though, clearly they did not fulfill their duties. Our pool is now green and developing black algae. We had to hire someone else for this diagnosis because we have 2 children under the age of 4 who cannot enjoy a swim during this heat we have been having in the Central Valley. Their pool technician goes out every week to service the pool, how can our pool be turning green and how can they fail to communicate with us about why this may be happening? There seems to be no form of customer value or satisfaction within their company. I wish we could resolve this issue, but they did not bother to ask us why we no longer wanted their services, they were quick to collect a payment from us, rather than showing us that they care about having us as their customers. Truly disappointing.

Pools Plus was recommended by my next door neighbor. They are the BEST!! Come by every Tuesday like…read moreclockwork. My pool has never looked better. I get a picture of the pool and what the technician did on the service call. It even includes the chemical readings! I've recommended Pool Plus on several occasions. Very professional and competent.

We have been using Pristine for a year now, Anthony is our guy and he is amazing. He does a good…read morejob and actually takes the time to brush and net the pool thoroughly. He's friendly and trustworthy. Highly recommend them. We have had previous pool guys who literally come for five minutes and leave, it's really nice that somebody takes their time taking care of our pool.

I gave them 2 stars because they do show up and clean your pool. They fall short in all respects…read morewhen it comes to communication. If this is important to you I would go elsewhere. I do not live at the home where the pool is located so I depended on good communication. They fail in this area. I would get a bill for 300.00 more than normal and have to call, text, email a lot to find out why. Equipment repair? Fine, but let me know ahead so I can plan for additional expenses. How I found out they stopped caring for the pool is when I sent a text asking for my bill. I found out they had not been going to the house for a month. Not good. Not an ethical way to do business.

We've been having our pool serviced through Bright Clean Pools for almost 3months now and it's been…read moregreat! Our tech comes weekly and is always on time. He's very knowledgeable and has no problem taking the time out to explain things when I have questions/concerns. My only critique would be to include more detail in the service complete email such as how much chlorine was added if any, filters or equipment changed out or replaced, pump flushed out etc. My husband & I are not always on site when our pool is serviced so it's nice to know what exactly took place.

We have been using Bright Clean Pools for 6 weeks . We are very pleased with their service and the…read moreprompt replies to any concerns. The monthly fee is a competitive price as well. We highly recommend this company, as both Trevor and Evan have been exceptionally professional in all their communications and service.