We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

I recently had my condo cleaned by Michael and his crew. Very thorough. They got every corner and…read moremade my sink brand new, like I just bought it. Wow, it shines again.

Had Euro Cleaning back a second time and plan to have them regularly, at least every six weeks…read more It's so nice to come home to a nice house. They work so hard and are great at communicating what they are doing. I can go about my day and head to work, knowing they are trustworthy and doing an amazing job. I still highly recommend this local, family business.

Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

Excellent cleaning, communication and service! They were flexible with my move out schedule which…read morewas very tight and I had exactly 1 day available for all move out jobs to be performed. They brought their own cleaning supplies and even found several items I had accidentally left behind.

The team did a great job cleaning our home. Everything looked fresh and clean, especially the…read morekitchen and bathrooms. They were friendly, professional, and showed up on time. It's hard to find reliable cleaners these days, so we were really happy with the service. We'll definitely use them again.

words cannot express how impressed I am with Arce's cleaning service. the thoroughness of the…read moreladies working throughout the home was remarkable. one of my main reasons was all the baseboards being cleaned, they were sparkling when they finished. i requested a deep cleaning and could not have been more satisfied. Do yourself a favor as summer comes to a close..... refresh your home for the fall and winter. it will be the best gift you could give yourself.

I am SO glad I found Arce and her team! I have high standards and I don't think this house has ever…read morebeen cleaner! She will use any product that you'd prefer and provide, but they have all the supplies they need as well. She charges what she and her team are worth and, while not inexpensive, we got every penny's worth and her employees make a fair wage, which is important to me. Highly recommend to anyone looking for a cleaning service!

Anna and Adelyn were awesome to work with. With a home recently remodeled and a 1 week old newborn,…read morewe wanted to make sure we had a clean home for the baby to come home to. In the walk through, we discussed preference for baby safe products, specific focus on where construction dust might have settled, and they were very clear and transparent on what they would cover and what would be extra. They were prompt to reply and easy to communicate with. In the first clean, they left the areas I wanted focused on spotless and did a great job. We're looking forward to working with them again!

Too many things not done - dusting, floors, vacuuming furniture. They charged $180!read more

I hired this company for a full-house cleaning. In addition to the base interior cleaning service,…read morethey charged an extra $90 for exterior window cleaning on the first floor only, despite my home being a two-story property. No quote or estimate was provided before the work began, which left me surprised by the final bill. The outdoor window cleaning was visibly substandard. The owner never appeared, only workers were sent, and I was then pressured to pay the full amount of $530 on the spot. The experience felt transactional rather than service-oriented, with little regard for communication or customer satisfaction. I would not recommend this company. Customers deserve clear pricing upfront, consistent quality, and professional conduct, none of which were delivered here.

This was my first experience working with Laura (owner) and her team. The communication was prompt…read moreand professional. Laura gave a reasonable price quote for the work to be done. She came to my home for a free estimate and we discussed what I was looking for and what they offered. She was able to give me a next day appointment. Her team (2 people) showed up on time, were polite, and did a great job. Laura met me for a final walk through after the work was completed as she desires her clients to be fully satisfied. I was very pleased with the outcome one and would highly recommend her and her team and look forward to working with them again.

I had a hard time finding a cleaning service I was really happy with until a friend recommended…read morethem. This was my third time using their service, and every time everything has been perfect--from the initial deep cleaning to the regular cleanings. Coming home to a clean, fresh-smelling house after a long day at work is exactly what I need. The kitchen and bathrooms are always spotless and shiny, and the whole house feels like the day I first moved in. The cleaners are friendly, professional, and always do a great job. Scheduling is easy, and communication has been excellent every time. I highly recommend their service and will definitely continue using them!

I've used DD Cleaners 4 times now for a general house cleaning and wanted to share that I'm super…read morehappy with their service. Everyone they've sent is so personable and professional, and today Rob is no exception - he did a great job and was great to see again. I'm also usually tackling work at the same time and he was very considerate cleaning around me. DD Cleaners is perfect for a more thorough cleaning than I'd usually do myself and I highly recommend them if you could use the help getting your apartment looking better than when you moved in.

I worked with Kiran and she's wonderful! She responds quickly and she's so kind and easy to work…read morewith! She was able to get a team in for me the next day:) Her team of 3 were amazing, they were friendly, professional and hardworking, they did an excellent job on a move in cleaning and I would highly recommend Got It Maid! Great price and service!

Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!

Mike at Dirt Busters did an amazing job cleaning our carpets. Confirmed the appointment the date…read morebefore. Texted an ETA the morning of. And our white carpets look brand new! Would definitely use Dirt Busters again!

Hired the team for deep cleaning (I mean, very deep cleaning!)…read moreThe team did a fabulous job with the cleaning...very thorough and got all the corners! Mike came next day for carpet cleaning and tile and grout cleaning. WOW! Felt like a new space! Mike is very prompt with communication and so easy to work with Very accommodating with change in schedule. Definitely will have them again!