This was my 2nd visit. The first time I had a full set of nails done and it seemed like I was overcharged but they did a great job so I went back for my full-in today. Decided to do a pedicure also and chose the gold package which was priced at $35. When checking out when then charged $55 for pedicure. When I refused to pay that amount since it was not what we agreed to they said they would take off $5, I said no, they then called owner and said he would take off $10. I said I would not come back if they didn't charge stated price and they didn't care. It's shame because the technician did a good job. read more

went here with my friend to have our nails done, they are over priced and did the worst nails we have both had done ever , my nails chipped and are uneven , and the lady that did my friends was rough on her hands and they hurt after , once again her nails are uneven and she nicked her finger with nail grinder , paint is light and uneven to , wouldn't recommend this place to anyone for nails , will not be going back .. way to over priced, and also felt like they rushed to get it done,and us out the door . read more

Not the greatest experience. Don't know the ladies name that did my mani-pedi UT she rushed thru the entire experience I'm thinking because I kept refusing her requests to upgrade EVERYTHING! Went for the signature mani-pedi. She did not file my feet to remove the dead skin. The paint on my toes (French) is crooked. First timer because I found a discount online. Probably will not go back. read more

My friend and i decided to splurge and go ahead and get pedicures. Since she had a gift card she went ahead and got dip nails as well. The pedicure was fine except my nail tech didn't say a single word to me except to pick a scent and didn't say that that was an additional cost - not really a big deal because it was a normal pedicure but i would have like to have been told about the additional charge. So i sat with my friend while she had her nails done and another costumer getting serviced at that time was not pleased with the work and asked to have it fixed - they refused and she ended up walking out VERY unhappy. After that my friends nails were completed quite awhile later and we went to pay. That's when we found out about the additional pedicure charge and willingly paid anyway. My friend gave the lady her gift card and credit card to pay and she comes back saying the gift card had zero and with the receipt for when it was bought saying it only had $35. I show her the website that showed $80 and she just kept yelling "that the old we have new, I would not lie to you" And kept repeating the price and saying I owe $106. THEN we get home and her toes were already messed up after having the pedicure done first and allowing it to dry the entire time she had he dip nails done which was well over an hour which should have be more than enough time for regular polish to dry. Needless to say we will NEVER return due to bad quality, bad customer service, and a very unfriendly environment. read more

DO NOT EVER get a pedicure from L& T Nails on Princeton Road by Famous Footwear. They just cut my foot until it bleed trying to "shave" dry skin off. When I screamed she stopped but the blood didn't seem to phase her. Then she tried to say the cut was already there and she didn't do it. Well someone did since I didn't walk in with a bloody foot. Stay away from places that use cheese graters on your feet. Id show you my foot but my toes aren't polished since I walked out screaming. This place is horrible and the customer service is worse. read more

This place was recommended by a friend, and so glad that I went. I made an appointment with Mimi and I was not disappointed! Mimi made sure that I was comfortable, asked questions about what I wanted, explained how things worked at the salon, she even asked me if I wanted a design. This place is huge! and was clean! definitely plan on going back. read more

Horrible Place. It's like a slave shop in there, literally. The manager is the worst experience in there. "Lan Lei". Unprofessional. She is about making her money and nothing else, meaning she could care less about customer service and how people feel when they visit there. She runs around constantly yelling and screaming at her employees and I feel extremely bad for them. The turnover is very high there because if your not a family member she treats you like crap. The nail technicians sit around talking about her. They do a terrible job, but it's all about commission and they are judged on how fast they can work, which ultimately leads to a terrible job done on your nails. A trip to the nail salon should always be peaceful and relaxing. Lan Lei makes it a stressful experience by all the yelling and screaming she does. She also micromanages her people to the point where they get stressed out. FYI: If you do go and would like to tip your technician, tip them in cash. They have to pay 20% of their tips to Lan Lei if it is given on your actual card. Oh and furthermore, she will refer to you as "girl" instead of your first name if she doesn't know it. She does the waxing in there and will rip off your whole eyebrow if your NOT paying attention. Not a peaceful experience. read more

Terrible pedicures here and I've tried several times and multiple technicians. I will not be returning.

I have only gone to LT nails 3 times in my entire life. And I hate it every time. I went there 3 days ago, and I already pulled 3 of my shellac nails off. The place I usually go, the shellac stays on for three weeks not three days. The nail technician was rude, and my nail paint is not smooth. The manager is always so rude when I walk in to sign in and is extremely pushy. I should not have to pay $35 plus tax and a tip for something that won't stay on longer than 3 days. I am disappointed with LT nails and will not be returning. read more

Horrible! I went there yesterday to get my nails done, (SNS nails),(first time there, and last time there) and left without the tip of my finger because Tiffany said my cuticles needed trimmed as well. The tip of my finger is NOT my cuticles! She put on a coat of white powder, 2 coats of pink then a coat of white. My nails are streaked pink and white! Not what I asked for - just plain pink! There are divots in my nails, and they are rounded, not square as requested! I would go to my normal salon in Fairfield (Q Nails) to have these removed and a new set put on, but ALL of my fingers hurt from what she did to me! Then charged me $53 on top of that!!! Worst service I've ever received at a salon, and I definitely would not recommend them!!! I only stopped here because it's closer to my home, but it won't happen again!! I wouldn't send my dog here to get it's nails done!! read more

First time visiting this nail salon was two weeks ago. I was very impressed by the size and decor of the salon and by the number of top-line pedicure massage chairs. I love the kids pedicure chairs shaped like bears with the attached electronic games, so do my daughters, age 11 and 9. The guy who did my nails was very personable and did a nice job. They have a huge selection of shellac colors which is a major plus for me. I cannot have acrylic nails, but if that's your thing, they also offer designer acrylic as well. My only complaint is the rude owner/manager. She is loud and obnoxious. She tried to get me to upgrade my services several times before I even sat down, and I already had my mind set on the service I had chosen. When she came to wax my eyebrows, she was on a personal call, talking very loudly and laughing and was getting ready to put hot wax on my face while she was chatting it up on the phone. I told her to get off the phone before she began my waxing, she complied, but then rudely asked if I also wanted a "lip wax today"....RUDE!!! I'll definitely go back for nail services, but will avoid the manager at all costs. read more

Visited today.....decided to have a mani and a pedi. The woman technician was very friendly and upbeat. I decided to try some Shellac nails. They look great! My feet felt wonderful after the pedi, then after the mani, she had me put my hands in wax....then heated gloves.....so nice!!! Hands are smooth and soft. I have never had Shellac nails before. She said they will last about 14 days with no chipping or needing to be repainted! We shall see, but I was very pleased today. read more

The location is somewhat convenient for me, it is clean and open and airy. Like some of the others writing reviews, my shellac chips off sooner than expected and some of the nails are thicker than others. What really bothers me, is the manager who screams and yells at her employees, she is pushy and very loud and obnoxious. I will not be going back, she was particularly annoying this past weekend and nearly ruined my experience with granddaughter and daughter. read more

My daughter and I had the worst nail salon experience today we have ever had at LT salon. We both began by asking for basic pedicures. I upgraded to the "platinum" pedicure after unrelenting pestering by my pedicurist. The description promised a more extensive leg massage and pampering. I was given a quick scrub and lotion application which may have lasted up to a minute. My daughter had less and when asked, the pedicurist argued that yes, she did do massage! My daughter then proceeded to get her fake nails removed which was excruciatingly painful. After her polish application she had polish not only on her nails, but fingers as well. We ended up paying $120.00 for all this which is about $50.00 more than we pay in our hometown of Seattle, for so much less. We have had our nails done in many salons all over the country and this was by far the most expensive for dismal services. read more

I went to this salon by Wal-Mart and 4 of my toes were cut, I will not return to this Nali Salon

Not until you sit down and have your feet in the water do you receive a price menu. A basic pedicure is $45 - much higher than average. Then, the add ons, which I said no but the nice lady smiled and did it anyway. Total $60. Never again. read more

I love this place. I've been going there every 2-3 weeks for last 10 years. The owner cracks me up with her high energy " Hi Honey". I wish that energy could bottled. My pedicures are relaxing and the massage is awesome. My nails are always done professionally and something different each time read more

Whenever I come in to get my nails done, they are always able to fit me right away. The pedicures are amazing and the staff is always polite. The salon is clean and the selection of products and service are very good. I would recommend this salon to anyone. read more

I take my mother here at least two times a year to treat her to a Pedicure. We have always been treated with great customer service. Good price and great service. read more

Great atmosphere, it's beautiful in there. But it's the worst manicure I've ever received. Ever. Got it Saturday. Got a French manicure. Today is Tuesday, and seven of my ten nails are already chipping off. And the white line is very messy/smudged. Looks like I did it myself. Pedicure is not bad and the leg massage was nice. But the manicure is enough to not go back, unfortunately. read more

Beautiful salon, but they are rude and try to up charge you for 5 or 6 things the whole time you are getting a pedicure. All of which typically come with a pedicure. Not one employee was seen smiling the entire hour I was there. I just felt like an inconvenience to my nail artist. Will not come back, which is sad because I live around the corner. read more

Will never go back. Technician was rude from the beginning. Was told one price when started and then a higher price once done. Argued with me over the price and yelled at me. Horrible read more

The services are progressively getting worse. Pedicures are mediocre at best and full sets and fill in are just awful. They are never smooth, never filed evenly, always cut at least one cuticle. Plan on going back at least once with every fill in for a repair. I'm currently looking for a new salon. read more

I will never EVER go here again. I got shellac on my nails on a tuesday and it started to peal on saturday! I've had shellac before and it should never come off that easy and that quick....by the next tuesday all of the polish on all of my nails peeled right off!! I live across town and came to this location because I was pleased before.. NEVER EVER AGAIN....I call the manager and she refuses to re-do my nails and says that she doesnt believe me. horrible customer service. the polish job was horrible...the next day it looked like i needed my nails done already. this place is a joke and i will never ever give them my money again...i got a pedicure with regular nail polish and a top coat the same day and that is staying on better than the shellac...now what sense does that make?!!! read more

The best nail salon in town. They can do anything you show them and Kay keeps them running smooth.

I wish there were a no star option. I went to the Princeton Road location. I have been going to Regal Nails inside Walmart for a long time and they unfortunately closed. Man do I miss them. Worst pedicure ever. Cut me, couldn't get me to stop bleeding, only put one coat of polish on but since he spoke ZERO English, not even broken, I couldn't get him to understand what I was saying. I just f****** left and put more polish on at home. When I went in, the man who started working on me must be popular, because another (rather pushy) women came in after he'd started with me and demanded him, so he switched with this other nail tech. My first time there, I didn't know. AND MY LAST. read more

I've been going to this salon for years and over the past year they've hired on a lot of new staff and ever since my opinion went from great to god awful. The last few times I've got my nails done there i've had to come back 2 to get repairs because the nails are so thin they crack or chip off completely. After only 4 days with my new set on this past time, 3 cracked off from the middle and my gel polish was peeling. I was walking around looking like i let my 5 yr old do my nails. I decided to try a new salon and the woman who did my nails said "This is the worst acrylic i've ever seen". So sadly to say i wont be coming back here anymore. read more

My sister and I went in on a Saturday for our first experience at L&T at the Bridgewater Falls location. We had appointments, but that didn't matter-there was a line out the door practically and it was a mad house. The owner/manager (?) was running around like a mad woman yelling at the customers and the staff trying to get people sat. People who walked in behind us, went first and there was no organization. We were finally sat along with 9 other people in pedicure chairs. Again, those who came later were served first and we sat another half hour hour until someone came to us. We saw how busy it was so we tried to just be patient. The girl who did my nails worked so incredibly fast, she did a poor job. She waves a card at me and tells me to choose a pedicure style I wanted-i said just the basic is fine ($15). She proceeds to give me a crappy pedicure in literally less than 6 minutes, she barely grazes my nails with the file, rubs cream on me and begins to polish without even putting a base coat on! Then whisks me away to my manicure. Again, super fast, this time she did do a base coat and i was done in less than 10 minutes. They came out ok but not fabulous and the polish was too thick so 2 have already smudged even after I dried them for a half hour waiting on my sister who's girl did a poor job too but at least took some time with her (about 20 minutes each for mani and pedi). The bill was for the BASIC mani-pedi was $42.50!!! So not worth it!!!! With tip It came to almost $50! ABSOLUTELY NOT WORTH $50! The only credits I will give to this place is: 1) beautiful, huge place and can host kids with kid pedi chairs and has a separate area for a bridal party or some girl time party which looked really nice 2) most impressive, they use these disposable liners in the pedicure tubs which Ive never seen before and I hope all salons start to adopt this feature. We said maybe the $50 bucks saved us from a fungal infection with the sanitary tubs, but other than that, not going back to the factory. Not relaxing or peaceful-and one more thing, they act like if you don't get shellac, you're committing a felony crime. They harass you about it from when you walk in the door and sign in until you get to the technician and the technician tries to push it on you more. So annoying. I don't even want to know how much that costs! read more