Sephora is one place I least expected to find at a Kohl's. But this department retail chain joined…read moreforces with all things beauty and it's the perfect twofer. Newly opened Sephora (Sept. actually), has almost everything you might find at a stand-alone location. Except, this Sephora space is compact. So instead of looking at an endless amount of high-end foundation brands with about 40+ range of skin tones (as they should) at the regular brick-and-mortar Sephora, you'll find a few here. I couldn't pass this baby up so purchased NARS and Fenty Beauty lip colors. I couldn't leave empty-handed. I mean...how could I? Service was nice- especially when the salesperson gave me a thorough product description of each. I like this new Sephora addition inside Kohl's. For me, it super convenient when I'm in this area.

I love this store. The Fenty by Rihanna selection this store offers is WONDERFUL! They have almost…read moreeverything. Its very organized and very clean and the staff is helpful and gets you in and out.

Seems like the last Sally location in the area. I appreciate this location because The staff is…read morealways helpful and there's on site parking . However, I do wish it was a bit easier to find items, since everything seems close together since it is a small location .

Yes I need some help in room unwanted color tones from my hair the women told me what to do but…read moreadvice me that they are professional at coloring but you could have fooled me I followed their direction, and my hair came out amazing. Thank you ladies so much I really really appreciate honesty and caring, helpful women especially from Westchester.!

terrible. Shirley does not know how to give a facial. All…read moreshe did was slather products on my face as she talked nonstop about herself. I sat at a counter, which was uncomfortable and unprofessional.

Shirley is great been going to her store for over 20 years and have been treated exceptionally well…read moreshe is very kind and always very professional I would highly recommend this business!

I had my eyebrows done by Bella and I honestly couldn't be happier with them! I haven't been this…read morehappy with my eyebrows in YEARS. She did such an amazing job they're so clean, sharp, and perfectly symmetrical. Not a single hair was out of place! You can really tell she takes her time and pays attention to every little detail. Bella is seriously so talented, and I will definitely be coming back to her!

I went tomorrow bar in Greenwich Ct until it closed. Then I started going to Rye. I met the manager…read moreand she was very helpful , welcoming, friendly. Love going here for brows and lash tint, and have been going to Rur NY at least a year. Since my first visit, it hasn't been the same. After that, I caught COVID there. More recently I went in, and the two ladies ( not owner or manager) didn't even say hello or offer help. Needless to say, I had called about 5 times and no one answered so decided to drive there. No one helped when I went in. I waited for one girl as she was with someone. After couple minutes later a loud group came in and they then got serviced quickly. I left ... poor customer service. They had seen me and should have taken me first. I tried to call again later that day, still no one answers

Don't buy anything from this shop unless you want to not have the option to return it. Or, in my…read morecase, don't let anyone else buy anything FOR YOU from this shop unless you want the option to not return it. My husband bought me a pair of earrings and a bracelet/cuff on Mother's Day (May 8). He gave me the earrings on Mother's Day (I didn't love them but decided to just keep them anyway) and he gave me the cuff on my birthday (June 19). I really was not into the cuff - it's not my style at all. In fact, even he said he didn't think it was my style, but my mom/the saleslady pressured him into buying it. So, a week and a half later after receiving it (towards the end of June) I tried to return it for a store credit. The salesladies who were working there were very nice and were going to take it. Then the owner walked in. She has super bad energy. She inspected the bracelet and said there was a speck of dirt on it (for all I know, that's how they sold it to us, as I hadn't noticed it before and had only worn it to try it on). She said she wouldn't take it back. She angrily said to me, "why didn't you bring it back before? I could have sold it!" (What a way to treat a customer, right?) I explained that yes, my husband bought me two items on Mother's Day but he just gave me the bracelet for my birthday a week and a half ago. (Also: I had my second baby on May 2 and was not getting out of the house that much at the time, he was only 8 weeks old at this time.) So she refused to take the $390 bracelet back and I'm just stuck with this item I don't like. I will NEVER patronize this shop again. And I've spent plenty of money there on brows, a facial, makeup and jewelry. I've told my husband to also never buy me anything from there again. The brow services are not even that good. I normally see Elke Von Freudenberg in the city for brows, who is much better and charges the same price, but I was not able to go to the city for brows due to the new baby.

I have been shopping for my wife here for years and Patricia and her staff are absolutely marvelous.read more

I've been going to Lash Lounge for over a year, and I honestly can't imagine going anywhere else…read more Dassha has been threading my eyebrows for about two years, and she does an amazing job every single time. She's incredibly knowledgeable and always takes the time to talk through the shape I'm looking for. She'll explain what works best for my face shape and what I can do to achieve the brows I'm ultimately hoping for. I never feel rushed, and I always leave loving the results. I've also had my lashes tinted and lifted there, and those experiences have been just as wonderful. The entire team makes you feel comfortable and welcomed from the moment you walk in. If you're looking for a place with talented, attentive staff and consistently great service, I highly recommend Lash Lounge. It's easy to see why I've been a loyal, repeat customer for so long!

AVOID THIS PLACE AT ALL COSTS. Buyer beware of the owner of this establishment. She was,…read moreunfortunately, one of the most unprofessional individuals I have encountered in a business setting--rude, erratic, and unnecessarily focused on my personal life. While I initially intended to write this review solely regarding the service not functioning as expected, the far more concerning issue has been the manner in which the owner communicates with clients. To be succinct, I went in for a brow lamination that did not hold or work at all (photos for reference). When I reached out to address the issue, a front desk employee called me and explained she was texting with the manager and she told me that they would offer only a redo, not a refund. This concerned me because during my appointment, my technician had made it clear that it would be unsafe to perform another lash lamination any sooner than six weeks. To be sure, I consulted two other lamination providers in Westchester, who also expressed concern and stated that redoing a lamination later could potentially cause breakage or other damage. I for obvious reasons, do not feel comfortable returning to the establishment for a redo given their history. When the owner called me, I explained that since I did not receive the service outcome I paid for, I would be filing a chargeback with my credit card company and submitting a complaint to the BBB, both standard consumer rights when a service does not work as expected. When she scoffed at me, I explained I had a background in law and do know my rights. I communicated this calmly, without raising my voice, insulting her, or making personal remarks. My decision was made, I was certainly not looking for a refund anymore. The owner interpreted this as me "threatening" her, and the conversation took an unexpected turn. She began asking about my personal life, including where I went to college and whether I work from home, questions that felt irrelevant to the service issue. She made comments about my school being "a party school" and suggested she hoped my company was "okay with me taking time off to speak with her and not digging into my per diem," even though the call lasted only about eight minutes. We went from speaking about a service issue to digging into my personal life and finding areas to insult. She told me my tone "was disgusting", that I am petty, and trying to "pull every trick". These remarks felt inappropriate and, in my opinion, crossed into personal territory that had nothing to do with the service at hand. I was surprised by this, as I did not insult her personally, nor did I comment on her personal life (or ask where she was educated?). I was firm because I was upset that the service I paid for did not work, but I remained respectful. The call ultimately ended with her telling me to "do whatever the hell you want" and hanging up on me. As a business partner myself, I found this interaction extremely unprofessional. Disagreements happen, but how they are handled matters. I would never raise my voice at a customer, make personal remarks about their background or employment, question them on their education, or become emotional during a discussion about a service issue. That is simply not how professional disputes should be handled. I understand the owner may choose to respond to this review + will likely try to defame my character and make further personal attacks. I am prepared for those. My intention is not to escalate or inflame anything but to provide a factual, detailed account of what occurred. Consumers should be aware of my experience, particularly regarding how service concerns and refund inquiries may be handled by the owner. You may be verbally accosted. She even cited my texts to their messaging service as rude. I will copy below for context. "The brow lamination unfortunately did not work at all and was expensive. I'm calling to try to get a resolution. This is now the second time I've come in for a treatment that's been unsatisfactory, so I would love to find a way to amicably resolve it in a way that doesn't hurt either party. It is within your standard business hours, so it would be great to get a call back on this."