So pleased with my new services from DNA Communications!! I feel good about supporting a local…read morebusiness too knowing that they hold their company to greener standards. I have a faster connection than ever borfore, and dont have to experience any slowness during peak hours because I get my own connection through broadband as apposed to traditional cable. Thank you DNA!! I'll keep refferal my friend and family to your company!

From the owner: Telecommunications Internet Service Provider…read morePhone Service Provider Tech Support

Fix internet quickly very nice customer service. Answered…read moreall questions. Made sure everything worked before leaving Thomas S

Thanks to Thomas and Antonio. They were great and fast to resolve my issue. I am giving them five…read morestar rating. But zentro should have given them all the correct info about the issue as there were two APs but zentro only gave them one. So I have to ask zentro to schedule another appointment. Zentro took two weeks and multiple calls to sent the technicians out to replace the equipment.

Just had Darren & AK out to fix our antenna. They were kind, professional and knowledgeable. All…read moreour interactions with the techs and customer service has been great! We recommend JCWIFI to anyone looking for great, affordable internet service!

1star rating, this company is bad. They are real nice when you hook up but I left because we go…read morecyber optics in the area. I had to call 5 times to get them to come out to take the Satelite down that was hooked-up temporarly because it was stalled in the Winter. They never came back to install it properly. Finally after having to be load, they came out but only took the satelite and left hanging cords on my roof and the bracket at the top. I am older and can not get on the roof. Again called serveral times with a promise to take it down. Nope still up there after months. Beware of giving you what you want, but then "no" customer service after that. I think the owner is just made because he lost so much business to the Fiber Optics in the area. Stay away as a choice of internet.

Subject: Commendation for Outstanding Service - Erick A…read more To the Management Team at Comelec Internet Services, I am writing to express my sincere gratitude for the exceptional service I received this afternoon. Your technician, Erick A., spent the better part of the day at my home upgrading my routers and optimizing my connection. He is an incredibly intelligent and skilled professional. It was clear throughout the process that he takes great pride in his work, and your company is very lucky to have someone of his caliber on your team. Because of the wonderful experience I had with Erick, I will proudly continue to be a loyal Comelec customer. Please ensure that he is recognized for his hard work and expertise. Sincerely, Gary Wittman

A real person actually answered the phone!! We left the area for a while and paused our internet…read moreservice. The company initiated a call a couple times just to check on our status. Upon our return we were having some difficulty connecting to the internet. The rep who answered the phone was very patient and helpful. He was able to quickly troubleshoot the problem...it was a rather simple fix at our end. He stayed on the line until we had connectivity. He offer to send a technician to move our router to improve the connection. Great service and highly recommend Comelec if you are looking for an internet connection in Dubuque.

Live in Berwyn, IL. and service has been great. Have had their service now for over 10 years and…read morehave never had any problems with the internet service that Mc.Net provides. They use ATT router but provide the service to me with 15mbps speeds and has been very consistent and has provided me with all the bandwidth that I have needed since being with them. They also provide various speeds at different prices from $39.95 to $99.95. Not sure how I found them and that they provided service here but am very glad that I did. I would highly recommend anyone looking for good, dependable home internet service in the Chicago area. Though based in McHenry, they are able to provide service in a nearby Western suburb of Chicago and you might find it worth seeing if they provide service near you.

The service was actually pretty good, but the price kept going up and when I called to try to get a…read morereduction, they said no way. Even though I pointed out that my neighbor was paying half what they were charging me (also Astound, same speed) and xfinity would charge me 1/3. "We may charge different customers different amounts." "We don't price match." I didn't want to switch, and it was utterly frustrating that they would do this to a long term customer. It was like I had a note in my file, 'stick it to this guy.' Or maybe they just stick it to everyone dumb enough to stay with them. Of course when I called to cancel they said, "Can we offer you a better price?" Makes my blood boil.

Our WIFI went down during a storm. We had no WIFI for three days until they could come out here…read morewith a tech guy. The guy came and claimed he fixed it. It works, with a catch. It is now slower than it ever has been, freezes up all the time. Can't even sit through a 22 minute TV show without lagging or stopping. This is pathetic and unacceptable in the year 2026. If you can, look elsewhere and use anyone else but Astound! We sent them another email and phone call to get ahold of someone to come back to our house to fix yet another problem they made happen. So far, no such luck. They're value is nothing and they are most incompetent. So again they may seem good, but they're awful. They don't have any places located near us and have to come from far away, so I imagine their tech guys are very limited to when they can come. Another example of why big companies shouldn't be able to buy up the little ones like WOW, which was actually a good cable company that we had no problems at all with. Like every other company, there customer service seems to be a thing of the past. We will be switching to a different company as soon as possible and never looking back. Fuck Astound.

If you need satellite service and want the very best advice, installation and service call Charles…read moreat EZ! There is no better service if you're trying to decide about satellite service, upgrading or just need advice or service on a present system. Charles will take good care of you!

we have had T-Mobile fiber installed since before Christmas of last year, they were out digging…read morelines when it was outside we went to Costco got into a deal for four phones and T-Mobile fiber locked in for 10 I get was Illinois and the grounds were solid so they couldn't dig in but now here we are mid May and they still haven't buried our line. However they've had seven technicians come out on different occasions most of them said that they installers ran it the wrong way. Finally, they dug underneath my driveway and now they left a 1 inch piece of up in the air with caution tape still nodded around the line. Apparently, the grants that do the digging aren't the ones that do the termination I don't care I've called so many times to get zero response and all I want is for them to do is bury the line. The Internet is fantastic but the customer service when it comes to getting this line out of the middle of my yard is ridiculous and they don't care keep telling you is I'm gonna escalate this one escalate seven of them like can we just bury a line if a jogger is running down my sidewalk and trips over that piece of homeowners insurance gets hit mine. . I'm so disappointed and disgusted with the customer service that you get from the ghetto people that you call to try to get things done..

Aero is currently holding my company hostage and severely overcharging us for mediocre service. I…read morewill update this review to explain more when this issue is taken care of. Don't let these guys step foot in your office.

I see the first review was from 2011. Here it is 2013 and I have to say that their customer…read moreservice is still subpar. Every 6 months, I've had a problem with my internet service. Their answer for everything is to give me a "new" (i.e. refurbished old modem). The most recent one was manufactured in 2007. My recent calls to them remained unanswered. Basically, they dropped the ball. Their customer service hours are 8-4:30 Mon-Fri. If you have a problem on the weekend or after 4:30, forget it. You get an answering service in which the messages are not forwarded. I'd been a customer for over 10 years. I've had enough and moved my service elsewhere that offers a lot better service for the same price.

5-Star Review Larry,…read morethe owner of Unwired LLC, did an outstanding job installing an over-the-air antenna at my home and connecting it to 8 TVs. He is extremely knowledgeable, professional, and patient, and he made sure everything was done correctly from start to finish. He successfully connected and programmed all of the TVs, and even went above and beyond by creating a new outlet for my internet setup. Larry explained everything step by step, including what he was doing and why, which I really appreciated. If you're looking for someone reliable who truly knows what they're doing and takes pride in their work, I highly recommend Larry and Unwired LLC.

Thank you Larry and Joann! Great experience communicating with Joann, who answered all my…read morequestions and scheduled our tv antenna installation. Larry went above and beyond with installing our antenna. He was very professional and friendly, he problem solved our internet connection to work with our OTA antenna....we now have about 80 FREE channels on 3 HDTV's. Highly Recommend Unwired ! Tim Grayslake