Took my daughter's Honda Civic to be washed and cleaned. I was able to make an appointment via…read moretext. Arrived at the time of my appointment and was greeted by name and with a smile. Went through what I needed and left my car. Texted me my car was ready and when I arrived, I couldn't believe my eyes! The silver Honda Civic sparkled and shined - like WOW! That was only the outside. When I looked inside - that was the real tell. My dog rides in the car (and sheds). I couldn't NOT find a dog hair anywhere! They even got a little stain out of the seat. The car looked AMAZING! I was very impressed! The car shines inside and out! This is a little hidden gem in Collierville I didn't know existed. Nice, friendly service. Very prompt. Amazing results!

I wanted to like this place since it's right down the street from me. I made an appointment via…read moretext and when I showed up, I was met with a combative look from the lady greeter. She looked at me like I wasn't supposed to be there and in a most uninviting tone, asked could she help me. I explained I had an appointment and was told I would get a quote when I let them check my 2019 Toyota Sequoia out. She looked it over without looking inside and told me.$395. My car isn't that dirty so I was a bit shocked. I told her to eliminate the shampooing over the upholstery and she knocked off $100. Fine. I will say that they can clean a vehicle. They do an excellent job vacuuming and wiping down the interior. For $295, they ought to be good at that. They told me my vehicle would be ready at 4:30. After several unanswered texts, I ubered backup there at 5:00. They then told me to come back at 6:00. When I ubered back, yet again, with my 5 yr old daughter in tow, it still wasn't ready. I had to sit outside for 45 minutes while they finished. She made sure to tell me they had plenty of cars cleaned while mine was there. Maybe mine was on the back burner. Finally, it was ready. There were silicone spots or whatever shiny product they use on the tires in several places on the body. I had to borrow one of their towels to clean the ones I saw off. There were many more when I got to really check out the vehicle. Now the reason I'm even here spending the time on this review is because they damaged my vehicle and not only denied it, but did it in such a rude way. I will share the pic. There's a piece of leather that connects the steering column to the dash and they ripped it while cleaning it. They tried to deny responsibility, but I know for a 100% fact, without any question, they absolutely did it. I had just gotten back from 2 road trips. One 6 hours round trip and the other was 20 hours. My car is still pretty new since it's a 2019 and I just had 30+ hours to stare at this piece of leather. They ripped it and won't even consider participating in the repair. This is a characteristic I wish I had known about this business before I had gone. Poor poor character. They denied it and I know for an absolute fact, they ripped it when cleaning it. A more minor issue, they knocked off my security light that was fixed to the windshield. No big deal, I'll handle that in a jif. If you don't mind risking damage to your vehicle and the place of business rudely telling you to pound pavement, give them a shot. I do not support liars and surely won't support a business who operates with this complete lack in character. I say give the business to someone who will own their mistakes.

Great to work with,always prompt,my vehicles are always left sparkling clean. Also helpful with…read moreuseful recommendations and suggestions on dealing with issues like leather conditioning, bird droppings etc

I've gotten two of my cars done with them! All I can say is Amazing! My cars look brand new!…read moreService is great! Worth every dollar to get your car detailed by them.

Kiki's Car Detail is run by a wonderful family who does wonderful work. My car has never sparkled…read moremore than it did after they finished detailing it. I would recommend them to others!

Very high quality detailing, car looked like new. The owner is very knowledgeable about Porsches as…read morean addition bonus! Highly recommended

Absolutely the best! I always get my cars washed here. When I buy a new car I take it straight here…read morefor paint correction, PPF and ceramic coating. Your car will leave here in better condition than when it was brand new!

Kaylor is good at his job...like, really good. He was quick in his responses and accommodating…read morethrough the process. I even had to reschedule with him the day of and put off a week -- he was 100% professional and understanding. And that's not even mentioning how amazing the car looks! Give Pinpoint Detailing your business. You won't regret it.

I was looking for car detailing and needed quick. Kaylor responder to my yelp message in no time…read moreand he booked me next day appointment. Even such a short notice and I changed my mind of what service I'm getting last minutes, he accommodated me. I'm very much please with service. Kaylor's job was spotless, very professional I recommend Pin Point mobile detailing to anyone. Thank you Kaylor!

Don Paul came out and detailed my 4Runner recently and he did a great job for a great price. I was…read moregetting my car ready to sell and decided to keep it because it looked so good!! Give him a call.

He was on time and honest, which are two things I value very much! He spent at least 3 hours…read moredetailing our vehicle! For the work he did his price was very reasonable, I would have never had the time or energy to clean it that well, our car had kids, pets, construction supplies, I mean you name it, it's been in that car lol. While he couldn't remove all the stains, the car finally feels clean! He even took care of the trunk I thought it was just going to be the front and back seats. When I say those carpets didn't have a speck! Truly this man does honest and hard work for his money and I truly appreciate what he did!

They did a fair job. There were several things that disappointed me. I figured if I paid $650 to…read moreget my car cleaned 1) It would be spotless and 2) I would be treated with respect and courtesy - Neither happened. I would not recommend them.

This will be a two part review. First part is customer service. I live in Bellevue, WA a suburb of…read moreSeattle and doing a blog as a software executive on places in American everyone needs to see. I am starting a road trip in a 20 year old barn find mustang GT I purchased that has been sitting for 5 years. After the car was fully serviced it needed some serious deep cleaning. Not knowing the area I asked around and everyone said there is only one place that has incredible customer service with even better results TBOC! I contacted Larry and he was extremely responsive and I have been so impressed with his level of customer service on explaining everything to me on what can be done. I had the car dropped off this week and flying in to make the documented journey home. I look forward to the second part of the review of this highly recommended company when I pick up the car. Bottom line - If you are lucky enough to live in Memphis or surrounding area don't bring you car or SUV anywhere but TBOC. Let them impress you with their customer service the way they have with me. Extremely satisfied customer (part one)