Our first BMW of Wichita experience was less than stellar However, it didn't stop us from going…read moreback. We were greeted by Johnathan as we walked in the door. Great personality! We explained what we were looking for and he found our perfect vehicle. He took the time to explain each and every feature of the vehicle, and when the time came, he set up the profiles in iDrive. Overall, a great purchase experience! Would highly RECOMMEND Johnathan and BMW. THANK YOU FOR A GREAT EXPERIENCE!

After locating a Mini on the website that fit our needs or wants, we made contact online. The first…read moreperson online to communicate with us was very nice. However, at no time, were we told that the used car lot division refuses to negotiate pricing on any vehicle. I used all of the documentation they provided online to value the vehicle and determined that they seem to always want the extreme highest end of the value range. We made an offer that was fair and they sent an email letting us know that we would in the end be paying almost 2000 over out the door. Called to negotiate and they were very matter of fact about refusing to negotiate. But they would offer free oil changes for the next few months..... Wow! Very poor way to conduct business! I live in Kansas but will certainly jump a plane to go to another state for the vehicle we want to avoid this kind of service! Read all of the reviews people!!!! Apparently the management of this group needs an attitude adjustment! They care nothing about YOU...

I want to express my appreciation for the integrity that Westlink Auto provides in their service. I…read morebrought my vehicle for diagnostic and cost quotes and unfortunately ran into some miscommunications regarding the anticipated work with the service manager. In turn this left me feeling misled. As a female customer, it can be daunting to approach major automotive undertakings and when I expressed my concern about the experience, Mike demonstrated the highest level of integrity and expressed his regret for the miscommunication. In many other service experiences, I've come across businesses and employees that will deny and gaslight customers to defend their errors. I am incredibly grateful for the honesty and decency that Westlink Auto Service provides and despite the mishap, I will be returning to this shop for all my future service needs.

Great guys! Honest…read moreCall ahead Very reliable and dependable They will not take your money if there is nothing wrong. Looked at my car twice, charged me nothing. Very helpful

I will NEVER patronize this business again and would NEVER recommend anyone else do so…read more To summarize, brought vehicle in for power issues, discussed it might be alternator, drove in to repair on last bit of power in battery. Replaced alternator for over $500, issue seemed to resolve 4 months later the problem came back. Friday us their "catchup" day so left a message. Never got a call back. Called on a Monday. No call back. Called on Thursday from different phone. Finally got an answer. Without ANY discussion she told me over the phone they did what I asked and replaced the alternator without diagnosing. If I wanted diagnosed it would be approx $50. They had to test in order to send alternator back under warranty though.... even if it was thr alternator I would have to pay $300 for the labor. She asked if I wanted to bring in or not? Told her I trusted them to do the job correctly and wasn't sure if I wanted to continuing doing business with them. She said that's fine, that's what they preferred and hun up on me.

Good to see you all on yelp! This place is a great place to get your car or truck fixed. They are…read morevery reasonable and they take good care of your car and you. We were able to get the parts and take them to them to be put on. Their prices are more then fair and they work is done by a ASE mechanic. Give them a try and tell them Charlie sent you.

Eddie is amazing. He's always there and picks up the phone on the first ring! Super friendly ready…read moreto help and was excited to use his repair services.

I had a blown head gasket and they said the could replace it but they reused my old head bolts that…read moreare torque to yield and they didn't get my so they didn't fix anything and they broke a sensor and didn't replace and it costed me two grand and I ended up having to pull it all back apart and redo it myself highly would not recommend

BC is great. Went in yesterday for new brakes on my tundra. They got me in right away. Chad was…read morevery cool and friendly. Very honest and knew what they were talking about. Great quality and a great price!! I'll be coming back!!

Chad is the man! Spent 2 months with 3 different mechanics trying to hunt down a noise coming from…read moremy rear differential. Chad had it figured out and fixed in a day and told me to return $600 in parts that I had bought because he was confident I didn't need them. He was right and saved me a lot of money.

Had my door hinges replaced quickly, effectively, and cheap. Brandon was a helpful and friendly guyread more

Worst mechanic ive ever been too. He took my money and continued to lie about fixing my vehicle for…read moremonths. I finally had my car towed home all torn apart. Not a single thing was fixed and my money was gone. I even watched him take parts off other cars instead of buying parts with people's money. I wouldn't ever take a vehicle here.

Lost our serpentine belt south of Wichita around 4:30 on a Friday afternoon driving from Austin to…read moreKC. Called HD and they said they could work on it the next day. Towed it to the garage around 7:30 PM and grabbed a nearby hotel. Saturday morning met them at 9:00 AM opening time. Around 10 they advised water pump bearing went out causing the belt to shred. Had me on the road by noon. Price was very reasonable. Couldn't be happier.

We were on a road trip and his schedule was full but he took us and did whatever it took to fix our…read morecar to make it to our destination! They were kind and very helpful to us! We can't appreciate him enough for squeezing us in, when everywhere else was too busy! Thank you so much!

This was by far the most unprofessional service experience I've had. I brought my vehicle in for an…read morealignment and tire replacement. I was later informed that the tires could not be removed because the vehicle has a wheel lock, so only the alignment was performed. What is unacceptable is that the wheel lock key was in the glove compartment, and no one made any effort to contact me to ask about it. Instead, they proceeded without the tire replacement and waited until I called to ask when my car would be ready. When I asked why I was not contacted, I was met with hostility rather than accountability, as though the issue was my fault. Clear communication and basic customer service were lacking throughout this visit. I would not recommend this location based on my experience. I would say more but I would just be assuming but they're are way better places to take your car who actually value your dollar and show courtesy and respect. Ps. I don't normally write reviews unless service is atrocious

This is totally the only place e I go for tires. They are honest. My only recommendation is they…read moreare starting to not care is the floor is swept and moped or trash is taken out. I came in at 8:30 am and it's obvious. The place is still dirty from last night. It smells. Don't lose your Give a damn!