I recently brought my car in for a major scheduled service, which included replacing the spark…read moreplugs. While performing the work, the mechanic discovered an unexpected issue that required ordering extra parts. Because they had to wait for the parts to arrive, the repair took all day rather than the estimated four hours, which was a bit frustrating. However, the shop went above and beyond to make things right: they stayed open past their closing time to finish the job so I wouldn't be without my car overnight, and they kindly provided rides to and from the shop. Once finished, the service was thoroughly documented, and the final price was very reasonable. Despite the delay, I am very happy with the quality of care and dedication from this team. Highly recommended!

I've lived here for 3 years now and it's so hard to find an honest repair shop.. but I hit the…read morelottery with Woody's! They have always delivered exactly what they promised at a fair price and they have taken the time to point out things to watch for with my new truck. They even have helped me out on some DIY projects. They have never tried to sell me something I didn't need.. I wholeheartedly recommend them to anyone who needs work done on their car or truck!

Great guys! Shane was very straightforward and patient which as someone who knows nothing about…read morecars, is extremely helpful and the reason I'll continue to trust and work with them in the future!

Tracy's Automotive is a trustworthy place. My husband and I have had multiple positive experiences…read morewith this business. I took my car in to a large chain business who changed my tire and put a bent rim back on even though I had a new one there for them to replace it with as well as sold me 2 new tires that were still very good (they were both at a 6, obviously I have educated myself on tire tread since then) They also let me drive out of their shop with a loud noise coming from the tire they were working on and never mentioned it to me. My husband told me to call Tracy's and I decided to try them out. They were very honest with me and kept me updated on the progress being made on my car. They were the ones who found the bent rim and said they didn't feel comfortable with putting me back on the road with a tire that didn't have a good seal. The loud noise ended up being a broken strut which was fixed and rides like new again. How that could have been missed by the other company is beyond me. They took good care of me, found the needed parts as quickly as possible, and their prices are fair. The fact that I was not taken advantage of as a female means a lot to me. I will definitely be making them my go to automotive shop.

I want to express my appreciation for the integrity that Westlink Auto provides in their service. I…read morebrought my vehicle for diagnostic and cost quotes and unfortunately ran into some miscommunications regarding the anticipated work with the service manager. In turn this left me feeling misled. As a female customer, it can be daunting to approach major automotive undertakings and when I expressed my concern about the experience, Mike demonstrated the highest level of integrity and expressed his regret for the miscommunication. In many other service experiences, I've come across businesses and employees that will deny and gaslight customers to defend their errors. I am incredibly grateful for the honesty and decency that Westlink Auto Service provides and despite the mishap, I will be returning to this shop for all my future service needs.

Great guys! Honest…read moreCall ahead Very reliable and dependable They will not take your money if there is nothing wrong. Looked at my car twice, charged me nothing. Very helpful

Great service Came…read moreto them with a flat. The got to it immediately. Fixed the flat and I was on my way.

The honesty and integrity of this business was amazing. Not only did they fix my vehicle in a very…read morefair amount of time, but had originally quoted me for a higher price but while working n the vehicle they found there was an additional issue... that didn't keep them from focusing on the issues now at hand. Chris was able to find the part for a cheaper price by doing a little research, which is always very much so appreciated! I'm actually really glad that I found these guys and would recommend them with 10 stars not just five!! ~ Miss V

Christian family Pleasant to be around…read more Great job Busy so that says something been around a while

Traveling thru KS. Had blowout on 35 S. Steve and Sons Tire in El Dorado, KS came to our rescue…read more Changed the flat. Their recommendation for Anita's Mexican restaurant across the street was wondeful as was the hotel recommendation. Steve & sons had to order tires, came in and had us on the road the next morning! They are all awesome!!

This was by far the most unprofessional service experience I've had. I brought my vehicle in for an…read morealignment and tire replacement. I was later informed that the tires could not be removed because the vehicle has a wheel lock, so only the alignment was performed. What is unacceptable is that the wheel lock key was in the glove compartment, and no one made any effort to contact me to ask about it. Instead, they proceeded without the tire replacement and waited until I called to ask when my car would be ready. When I asked why I was not contacted, I was met with hostility rather than accountability, as though the issue was my fault. Clear communication and basic customer service were lacking throughout this visit. I would not recommend this location based on my experience. I would say more but I would just be assuming but they're are way better places to take your car who actually value your dollar and show courtesy and respect. Ps. I don't normally write reviews unless service is atrocious

This is totally the only place e I go for tires. They are honest. My only recommendation is they…read moreare starting to not care is the floor is swept and moped or trash is taken out. I came in at 8:30 am and it's obvious. The place is still dirty from last night. It smells. Don't lose your Give a damn!

They are always going the extra mile to help out. I have always been more the happy with the…read moreservice I receive. The work is always explained and is to notch.

Can't recommend this place enough! Wife took her car there for an alignment after getting new…read moretires installed. They checked the alignment after performing a courtesy inspection of the suspension system and informed her all was good. They are very friendly, professional, knowledgeable, and punctual. Very high reviews and can see why.

Most amazing customer service ever! My family and I where traveling From Dallas to Omaha. In the…read moremiddle of our trip trip in the middle of June heat of summer our AC went out approximately 30 miles from Wichita Kansas. After a couple of calls we found HD automotive repair and it was a blessing. Sieng Dien, Took our phone call and told us to head in. He dropped what he was doing , fixed our ac ,gave us a far price and fixed our ac. This Mechanic is a truly honest and we are so glad we found him, he could have taken us out of towners for a ride financially and decided against it. Highly recommend

Lost our serpentine belt south of Wichita around 4:30 on a Friday afternoon driving from Austin to…read moreKC. Called HD and they said they could work on it the next day. Towed it to the garage around 7:30 PM and grabbed a nearby hotel. Saturday morning met them at 9:00 AM opening time. Around 10 they advised water pump bearing went out causing the belt to shred. Had me on the road by noon. Price was very reasonable. Couldn't be happier.