After a whole day of attempting to get my money from MoneyGram and being told their systems were…read moredown all day. I finally was told 7 hours later that it would be 24 hours before it's fixed. As upset as I was and after coming back to Ace what felt like a hundred times, Shaylin was patient and helpful. She called MoneyGram and kept checking the system every time i returned. I still haven't gotten my MoneyGram yet but it was manageable with knowing that Shaylin was helping try to resolve the situation. I have to go back tomorrow and pray that MoneyGram has their system together. I don't have a voice now from hollering at them about them holding my money up. Hope Shaylin is there, and I hope I can get my money and be out within 7 minutes not 7 hours.

From the owner: Cash Advances, Title Loan, Prepaid Debit, Bill Payread more

The employees on this location are the worse, I was there a month ago and two older ladies were…read morethere, and they shouted me, because when they change my check they keep some change from my check, they didn't give me complete my money, so I ask for my money and they start to yelling at me and I ask for the owner or Manger and one of them told me I am the manager her name PATRICIA and she start to laughing and I ask for the owner phone number to inform this case but she refuse to provide me, she says my boss is out of the country " I AM THE BOSS" and she throw some change by the window. Never go back.

Occasionally I've had the sad misfortune to have to run in here to wire my son in L.A. some money…read more From now on, I'll pay the extra 12.00 to do it on line. Anything to have to save myself from dealing with the smart aleck big hair girl behind the counter who gets some kind of perverse satisfaction in being cold and calculating. As I stood there in line watching her deal with what seemed to be foreigners cashing checks and/or wiring money abroad, she was abrupt, rude, short, and dismissive with many of them. One man had a check he wanted to cash from Chase bank, a local bank. She demanded from him a driver's license, his finger print, another I.D. (not sure what it was), and then his social security # written out on his check. when he inquired as to why he had to write out his entire S.S. # on the check, (as I surely would have) she said, "do you want to take your check somewhere else?" very loud and very rudely. I felt embarrassed for him as others in line did. As he was leaving I advised him to contact the bank and inquire as his question was a valid one.