It's been over two months since the steam room was last repaired--that's unacceptable. And there's no rush to fix it, but if they charge a monthly membership fee, it's unacceptable that the equipment isn't working. read more

It was relatively good compared to other clubs. Most of the spaces were relatively clean. But sometimes I was annoyed by closing the jacuzzi or steam sauna. It was unpleasant to see people who use the spa in underwear without taking a shower. In the common areas in clubs, it is necessary to refrain from using their cell phones. For the protection and safety of their respective privacy. read more

Management really needs to step it up. Covid is over, why are people allowed with their gym bags on the workout floor? I almost tripped . It's a hazard. read more

LA Fitness - Stop allowing gym bags on the workout floor!!! LA Fitness is becoming a joke. - Gyms Near Me - Carol Stream, Illinois

Been coming here 4 years, LA just bought out xsport and recently closed xsport. Now this place is packed. That's not the issue. LA has that much money then hire someone to put weights back that people seem to cannot do here. This place was a good gym and now turning into a baby sitting job read more

Great Customer Service. Stopped by to join this location, LA Fitness Center. Juan and Mateo were both super nice, explain in detail how my membership would work. Gave me a tour of the club. Provided a list of fitness classes I could take. Also said they could give me an hour fitness review on ways to improve my time in the fitness center. It sure was nice to find a place that still cares about the customer. read more

A lovely secret for now, this LA Fitness is still new and in the process of being set up (January 2020). I really don't want anyone to know of this club cause it's the best LA Fitness in the area as far as amenities go. It isn't the smallest club by far - the Elmhurst club is smaller and has fewer amenities. I've been an LA Fitness member since 1988, and a gym member since 1973 (gym member for life!). Anyway, it's a great location with adequate parking, and a swanky new format all the way around. Lots of glass and open ceiling architecture, rooms for pilates, aerobics classes, HIIT room, and training area. Both the men and women's locker rooms have wet areas for showers, sauna (YES) whirlpool, and STEAM ROOM! I am in heaven! Since I've been a member a long time I don't have to deal with membership sales so I can't comment. I don't really take classes and I don't use personal training services so ditto. I come to have a daily sauna for my aging bones and muscles, and do some light cardio and use the machines. To have access to the steam and whirlpool without having to step into the pool area is a blessing. Yes = there is a co=ed pool. read more

This is one of the nicer gyms I've been to. There's 3 squat/deadlift stations which is more than most gyms I've been to, they have a bunch of places where you can bench press (including decline/incline press), and they have a bunch of workout machines which are very clean. The locker room are very nice as well - very clean. There's a hot tub, a sauna, and a steam room insides each locker rooms. There's also a fairly smallish pool which allows you to get a nice swimming workout if it's not too crowded. The gym do get pretty crowded at around 5pm though, which means you'll probably have to wait to use some equipment. Because of this, I'd usually go early in the mornings, or just 1-2 hours before closing when it's less crowded to get my workouts done. Overall, great deal for the price. read more

It a good gym and the people are nice. There is a lote of workout equipment and you can go to any LA Fitness.

The manager, Steve, makes this location worth the drive. its very clean, employees are good at reminding members to mask up and clean off equipment, and the place still feels brand new. ask for steve for a good deal. read more

LA Fitness is my place to get it done. As long as it's clean and facilitators are 100%, nothing beats it! read more

The manager, Steve, does a great job running the gym. Staff is always friendly and equipment is in good condition.

I have been to alot of gyms in my 25 year weight/cardio/yoga career and this is a great, very reasonable find. It is a brand new gym that they keep exceedingly clean. It is not very crowded and the staff are very knowledgeable and energetic. People who go here are nice, all races/all ages and all sexes: I love the diversity; reminds me of when I lived in Chicago all those years. Has all the equipment I need (unlike the Purple gym which tops out barbells at 60 lbs.!) It even has a very warm 3 lane swimming pool: So when it isn't -4 outside, I'll give that a try. I almost didn't come to this gym because the first reviewer on this site gave it a 2 starts because she said the Elliptical machines didn't Incline. Not true. There are 3 Matrix ellipticals that indeed incline almost up to 90 degrees! The only thing is the scale is 0-100 so if you want it to incline, you have to increase the level to 80 to 100! This was indeed unique to me as usually I just have to go to 10 or 15 or 20 to make a machine incline. The scale is simply different; that doesn't make the machine "bad" you just have to press the Up Incline button a bit more. Big deal. Get your facts straight. Plus they let you use the Cycling cardio room with the cool Spin bikes when classes aren't in session. Love those bikes. Costs: you can pay $75 to belong to a "be seen!" local club or pay a fraction of that and actually get your workout in. Love it! read more

I don't know why this LA has so many negative reviews. I was here for the first time today, and was extremely impressed with the cleanliness of the gym, as well as social distancing measures taken. Sure, it's smaller than other locations. However, I travel for work and have been to LA Fitness gyms in several different states. And this one takes the prize for the cleanest for sure. Friendly staff and nice locker rooms as well. read more

My boyfriend is a member at LA Fitness and had a 3-month free trial voucher that he could give to a non-member. We visited this LA fitness to redeem the voucher but the general manager named Andre didn't help us at all. Instead, he tried to sell my boyfriend to upgrade his membership and start my membership as well. When we told him we didn't want to start the membership yet, he said he wouldn't be able to redeem the voucher. (He said he doesn't know how to redeem it and would have to wait for the VP to come in? Seemed like he was making excuses and wasn't trained enough to be a GM). He didn't care at all about what we needed because all he wanted to do was to sell memberships. We ended up going to another LA Fitness close by, and the manager Ray was able to help us out. He was very nice and explained about everything. read more

i love it here. the atmosphere is so much better than any other gym i've been at. it's super clean, the staff is super friendly and it seems that everyone that goes there is kind and really cares about fitness. since this location is new (jan 2020) the equipment is new, the gym is perfectly lit (not creepy and dark), everything is cleaned frequently, and the group classes/classrooms make you feel like you're paying $200/month. the locker rooms are spotless, the social distance measures they've taken are awesome, and when you go-- it doesn't feel like you're working out in a dungeon. there are no nasty building odors (apart of the people that forget to put on deodorant lol). NOW THE STAFF: steve (the GM and he does member services, i believe) makes you feel like you guys have known eachother forever and is always going out of his way to ensure that your time at LA fitness is memorable. i don't usually talk to people at the gym but the staff (ivana, monique, antonio, brandon, ryan) are literally the best costumer service people i've come across. i love it here. i actually look forward to coming to the gym and having them encourage me to work harder and be a stronger and healthier version of myself. come to this location. it is literally the best. you WILL NOT regret it!! read more

Place sucks, well actually every whole LA fitness gym does. Says 29.99 no fees can go any other la fitness gym to then find out I've been getting charge $5 every-time I went to a different gym. No one told us this. Go there if you want to get scammed 5$ every time you go to a different gym. Waste about another $60. Would of just gone to Planet fitness. Wack read more

My visit to LA Fitness Carol Stream was on or about February 6, 2020 and a week before. I encountered a GM named 'Andre' both visits. When I went back the 2nd visit to explore the possibility of membership he withheld costs until I started the enrollment process. He even claimed he had told of the cluster of additional charges. Which he did not! His lack of integrity was very hard to swallow. I was in state of total disbelief! I can someone be so dishonest to make a sell. Good grief! Other members at the location told me not to trust him but I gave the benefit of doubt. He is rude and has no regard for potential members. He boasts of being a GM lol. All he cares about is making a sale, nothing more. Is mistrust of members worth a sale? After much disappointment with this anxiety filled LA Fitness experience, I visited the Glendale Heights location. Here I met Ray who treated me with the respect I rightfully deserve. Ray made me feel human again and not like potential $$. He has a human component that made me feel like I count and like I'm worthy. He made a very negative and tasteless ordeal better. He has given a different attitude of LA Fitness now. If Ray hadn't issued professional and necessary information, my perspective would continue to be disappointment for this establishment overall. read more

Probably the smallest LA fitness which I like. It's nice, gorgeous, and compares much to that of a lifetime club. The reason for the 2 stars? The one piece of cardio equipment I've been using at the other locations isn't available here. It's an elliptical that has an incline adjustment that also highlights different leg muscles you're working based on your incline. I hate going to the army trail location because it's extremely dirty there and some people that go are really rude and stare at you (creepy!) but I might have no choice. It's been the one piece of equipment that's helped me to lose weight without hurting myself after 4 months of physical therapy. I was super excited when I walked in at how nice it is and the locker rooms are amazing! Steam room, hot tub, and sauna all within the women's locker room makes me feel much safer using a hot tub. Too many treadmills, not enough other stuff. Extremely disappointed. read more