Finally, resolved. The credit was granted. Took too many conversations, but in the end the issued was addressed.

The guy at the front desk was incredibly rude to me and my friend when we showed up with 2 free day passes and he even called us difficult when we didn't have our social security cards on hand. Like bro we just trying to hit a lift. He made us pay for a day pass and right when I finally was like I'm not going to be a pain in the butt he told us not to come back. Gym community is important but when the staff themselves don't want you there it ruins your whole workout. Machines are old and rusted and bathrooms are disgusting. Would not recommend going here. Planet fitness better at this point. read more

LA Fitness Downingtown Horrible! Of about 70 aerobic machines, about 5 % function properly - want to watch or listen to CNN or ESPN, forget about it. How long has this been a problem ? Only 9 yrs!!! Told Mgmt - David Wilkee, Kelly Stout, every new monthly manager & of course corporate. What did they do? NOTHING. Bathrooms are filthy, water fountains are gross. Many machines, often in disrepair or don't get fixed at all. I have pics. Any good reviews must be relatives! read more

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Well, I gave LA Fitness another chance for a little while and not much has changed at the Downingtown or West Chester location. Both gyms are filthy with rusted out cardio machines. Planet Fitness, which is cheaper, maintains their gyms very well. Their machines are newer, and it's much cleaner. I'm switching to ACAC which is a palace compared to LA. If you're gonna go the cheaper route, Planet is the way to go, however. LA is just gross. read more

Given the amount of rust on the foot supports of several elliptical machines (and the photos are NOT of machines slated for service), management should be replacing these units. The condition of these machines makes me question the overall standards for gym equipment upkeep. read more

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The good: Love the classes. Instructors are really nice and care about form and mobility of individuals. They keep up variety with the workouts. They do an awesome job! Decent weight machines (few fixable issues) and free weights. Sauna is always a treat after a workout. Front end staff and sales are friendly and professional. The bad: Cardio machines... Fix all the broken equipment at the Downingtown location: ellipticals, no cup holders for the elliptical machines- safety hazard placing water bottles on the floor, ab crunch machine that isn't securely bolted to the floor, and replace knobs for the leg extension machine because the numbers rubbed off. Today I saw 2 ellipticals with "out of order" signs. The elliptical next to those 2 is also out of order. I'm sure there's more. This gym is not kept up with or safe with some of the equipment. Also in the aerobics room, there's too many mats. West Chester LA Fitness never received their order for mats which might be the reason Downingtown has too many. Somebody's got to deliver them to West Chester. Other members have also wanted to just bring them to West Chester but agree that LAF needs to do this. read more

This place has gone down hill since joining- even when it was LA Fitness. There is always a few pieces of equipment out of service, if it is useable it's probably beginning to show it's age and starting to rust- especially the stair step and other weight machines. The men's locker room hasn't been thoroughly cleaned since I joined. Paper towel and dirt all over the floor, soap left in the shower for months, broken sinks and dirty counter tops filled with soap scum. It's a shame, this could be a nice gym but it's so poorly taken care of. read more

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It's been a year since I posted last about the same exact gym in Downingtown. Nothing has changed they put in some grass and took away the paper towels that never seem to be filled and replace them with wet wipes that are also never filled Other than that machines are falling apart and hurting people and half of them are rusty and they still have not fixed the dumbbell situation. I don't know how you can be a gym and only have a single pair of 30lb dumbbells for the whole entire gym it's been a year just buy a little bit more equipment. People will be so appreciative. i'd like to post an update. I know it has nothing to do with me what the gym finally placed more weight read more

LA Fitness - Gyms Near Me - Downingtown, Pennsylvania

I enjoy working out here but it could be a lot better There are two primary workouts...squat and bench, which are the two main weaknesses of this gym - Not enough squat racks - No official racks for bench press, which is dangerous and super annoying. The ones they have are rackless so if you are working out alone like most people, there is nothing to catch your weight 3/4 of the gym space is dedicated to treadmills, bikes, dancing, and a giant green mat... Which means the space left to actually build muscle is small and cramped. You'll always have to wait for what you need. I'd rather wait for a treadmill than a squat rack every time. There is so much wasted potential here. read more

Cold showers. Filthy men's room and showers. Clocks have not been corrected for day light savings for three weeks now. I have mentioned these things at the front desk several times. No attention to detail. Wish I had stuck with the YMCA. read more

After 2 yrs at this gym here's what you can expect: -always filthy, rarely cleaned, i've seen the same tumbleweeds of hair and dust for months at a time -much of the equipment is broken or only partially working for weeks to months (ex. counted 27 cardio machines down at one time), most of the equipment 20 yrs old and rusty, no safety inspections (had a cable break, a peddle fall off a bike, and numerous other pieces of equipment break) -discourteous clientele, dropping weights, leaving gym bags all over, not wiping equipment down, blocking the dumbbells, and trying to use multiple stations while people are waiting -unconcerned staff, complaints go unanswered, everything blamed on corporate, constant staff turnover, always multiple staff members on their phones and even had one that walked around with an erection on more than one occasion hitting on the girls in the gym -more teenagers than i've ever seen in a gym (sitting on machines using their phones, taking pics and video in the locker room and gym floor, basically socializing and making a nuisance of themselves)(managment claimed that recording pics and video in the locker room was permitted), it's like a daycare (young children being dropped off and even found a 12 yr old in the pool by himself while mom was elsewhere in the gym for over an hour)(management claimed that 13 yrs of age or older were permitted full access unaccompanied) -sauna/pool/spa all broken at multiple times -basketball players being loud and disruptive or dribbling around the gym floor, sometimes playing music that can be heard throughout the gym competing with the gym's music Overall, this facility and the way it's run are a nightmare and don't deserve even one star. read more

Usually after ripping on my pecs and delts for a couple of hours I like to walk a few slow laps around the gym - let the ladies know that the petting zoo is now open. I've been going here for a few years now. Very happy with the place. Clean. The staff there varies. Most are very friendly and helpful, others somewhat disengaged. Still others will actually sales-pitch you mid rep. (happened only once, guy is no longer there) I enjoy the other LA's in the area as well. Pools are a great touch. Battle ropes. Wish they had climbing ropes. Clientele is, you know, focused. Not a meat market scene, as far as I know - unless I'm just not on anyone's menu. I'd recommend highly. It has everything you need outside of cross-fit training. read more

None of the employees wear their mask over the nose or follow social distancing when talking to each other. Gym goers do not wear masks on cardio machines or in the free weights section when out of the view of staff. Hard to workout safely. Would not be surprised if there is an outbreak at this facility :( read more

I have been a member for about 15 years since it opened. I joined at that time because I like working out and using the whirlpool, sauna and pool after my workouts. The spin classes are nice as well. It has gone so far downhill there are out of order signs on most of the equipment and currently no stair masters that are working three of them have been broken for over 5 years. They are always switching managers so there is really is no one to consult with. Treadmill and elliptical machines have out of order signs on them and have broken for months. Only have two function upright cycles that work. I had to recently purchase a planet fitness membership to do my workout and now have to drive down the street to the LA fitness to use the pool and whirlpool. read more

My review mirrors what many others have said. The gym was going downhill when it was LA Fitness. It was in bad shape, barely cleaned, and the equipment was always broken for months. I stopped going when Covid hit in March 2020. Literally didn't come back to the gym until the summer/fall of 2021. I didn't know it transitioned to Esporta Fitness. But upon my first visit in 18+ months, it's like nothing changed or updated. Old rusty equipment...the basketball court floor was ripped up and warped (but still allowed members to play on it), and just...dirty. I finally called to cancel, and was told I had to come in-person...despite Covid concerns. I will say this: When I arrived to cancel, they really changed the position of the gym and equipment. I did see some new things, but not enough to change my mind. It might be a change for the better is coming. We'll see... read more

I was so excited for the reopening, but this place has a very lax approach to masks. At least at the west Chester location, they walk around and make sure people have them on. People are starting to not even bring their mask into the gym here. They made an attempt to put up signs, but they were gone within a few days. I brought this up to them in person and was basically shrugged off. I understand everyone is trying "their best" but when you see how one facility a few miles away is handling the response, it makes this place and the staff seem apathetic. read more

The downingtown location is disgusting. The restrooms are filthy and the equipment is covered with dust and dry sweat. There's missing barbells and the equipment is not well maintained. read more

Terrible customer experience. They will charge your credit card even after cancellation without your authorization. Especially If you're dealing with Sohil, be prepared to get scammed. Horrible guy. This is nothing but stealing. read more

Formerly LA Fitness, I was working out this past Saturday the 11th at the Downingtown location. From 2pm until I left around 2:30, there was no one working in the gym at all! NO ONE! The equipment is breaking down, seat cushions are tearing and the mirrors in free weight area are dirty. read more

Hands down, the best feature of this club is the amazing woman who watches my toddler in the kids club on weekday mornings. I give her 10 stars, because she is so warm and friendly, and my toddler looks forward to going to the gym with me because of her. At the West Chester location, completely inept college guys were watching the kiddos. Also, I rarely have to wait for cardio machines, and most of the TVs on the machines work most of the time. The place is clean. On the other hand, the classes are not very challenging even for a beginner like me, and I've tried them all. Sadly, I'll be leaving for greener and much more expensive pastures once my year is up. You can get a good burn here, but you'll pay for it through the teeth because you can only get it from personal training. RE membership: I signed up for an annual membership and paid it up front. The front desk rep was told me that my membership will not automatically renew and that there is nothing I need to do when I want to cancel except cancel the kids club ($10 per month). I'll post an update to let you know if that's true. read more

Worst gym EVER!! This place is FILTHY. Machines are always broken, the sauna is always not working, the bathroom is REPULSIVE and to top it all off the staff is rude and unprofessional. I cancelled my membership and then they charged me AFTER it was cancelled because they never cancelled it properly. I don't even know how this place is still open and why people go to it. It is literally THE WORST!! read more

0 stars for this club. This is the meet up spot for all the thieves, liars, unprofessional and looser trainers of the block. The only positive comment I would have is about the facility itself They set you up with disrespectful trainers that don't care because they are paid peanuts, 3/4 of their trainers are a joke, all you have to do is observe them yawn when training their clients not even correcting them for good form. They harass you when you work out with a gym buddy and say you use outside trainers, they give you inaccurate information on membership and then lie about what they told you. I have been a member to many gyms internationally. Nothing can compare to the BS in this gym. As I told them many times this is just unacceptable level of customer service. read more

The gym opened earlier this year in the new shopping center with the Olive Garden and Buffalo Wild Wings. Its a huge building, and has a lot of amenities for what is a relatively low price: Spin classes, a huge assortment of free weights / weight machines, treadmills, etc. What's unique is that they also have a pool, basketball, and squash courts for that same low price, which at the time I signed up did not have a contract (so you can leave whenever you want). The only reason I scored them lower than 5 stars is that the locker rooms (which are also extremely nice - Dark woods, large seating benches) - at least on the men's side - tends to be extremely dirty on a regular basis. That's a major turn-off for me, but at the same time its a gym, so didn't want to take off too much. All in all, what you get for what is really a low monthly fee makes this LA Fitness an excellent value. If the cleaning staff gets to the lockers someday, this could easily go 5 star. read more

Place is dirty. Sauna frequently broken. Yoga instructor Jill is great.

The mask situation is getting better, however there are a few psycopaths who refuse to wear them. Today a patron was getting belligerent when a woman working there asked him to put on his mask. This same man came up to me out of nowhere yesterday because I was looking at my phone to change a song. He proceeded to literally block me from standing up and moving out of the way and wouldn't shut up about several different topics. He was literally two feet from me and wouldn't get out of the way. I was totally disgusted and felt uneasy as this man was clearly crazy, and his spit was flying everywhere. I feel bad for the people that work there that have to tell people to wear a mask only to get berated by delusional people that have no regard for anyone else. read more

I've been a member for two years. Except for the bathrooms it's pretty clean. Even when packed there are enough machines that you rarely have to wait.Staff needs to be more attentive toward some of the slobs that play basketball and spit and wash there hair off in the water fountains so I don't have to beat their asses,. Not a lot of show-offey grunting from the muscle heads which is a plus. read more

Staff is okay. Gym is disgusting however. Mold in locker rooms. Equipment is always broken. Sauna is broken half the time and never cleaned. read more

LA Fitness - Gyms Near Me - Downingtown, Pennsylvania

I've been to many gyms over the years and this one I always stick with. Membership costs about $1 a day and the amount of equipment and facilities you have access to is astounding for the price! Whenever a piece of machine breaks, it is promptly fixed. They also have one of the biggest free weights area I've seen. read more

Great place to workout. All the equipment you need with plenty of treadmills and elliptical machines. Excellent and friendly staff as well! Highly recommend! read more

Dirty is not something you want to be during a pandemic and here they are. Tried it out to see if it's safe enough to go and was disappointed. Salesmen trying to get you to buy all these training packages when you're just trying to get a quick workout in. I'll be looking elsewhere. read more

The one located on Quarry Road, Downingtown needs to really really up its cleaning before they reopen on June 15th and also replace the dirty carpeting. It's high time the carpets are replaced with some high quality carpet or flooring material that doesn't stink as soon as you enter the gym! The equipment are not that great compared to the West Chester location. Some of the faucets in the ladies bathroom don't work and aren't repaired even after informing the Manager. The ladies locker room is yuck! read more

My family and I have been going to the Downingtown LA Fitness, and have decided to go to the YMCA instead. The bathrooms always smell absolutely gross- like a sewer backed up. The machines are all rusty, the bike pedals are broken, the paper towel rolls are always empty. When I had to wear a mask, occasionally I would lower it to drink or lower below my nose for a quick break- I was reprimanded about it from several LA F employees--yet I looked around and at least 4-5 men had mask completely down. I felt that since I was a woman, they could get away with it- too afraid to confront the men. My daughter and I have been approached several times, (Now they have personal trainer soliciters dressed in plain clothes so it's not obvious they are trying to sell.) approach us to buy their servicers. One said we were working out all wrong and how we could really use the training. I had one say to me that if he took a pic of me now, and another in 5 months- it would be a huge much needed difference- and continued to bully me into it =--- until I stupidly ended up buying into a contract- which was absolutely a nightmare to try and get out of . They seem to go after the middle age bigger women... Also, the kids that are working the desk can be very rude, not even saying hi--too busy on their phones to look up. Stay away!! read more

Great place,does have all types of equipments.Unfortunately this place is dirty and sticky.It wont be a bad idea if the gym closed once a month for a deep clean up!! Other than that staff are great read more

My husband and I are happy members of LA fitness. He goes more often than I. He mostly lifts weights and plays basketball on occasion. When going after work he sometimes has trouble getting a bench or machine he wants when he wants but I think that is pretty common among gyms. i sometimes will do his lifting routines with him during the weekend at which time we usually do not have trouble getting the the equipment we need. i use various kinds of cardio machines. Even after work when it is crowded I can almost always get an elliptical, stepper, bike, or treadmill. The machines are clean and for the most part I rarely see out of order signs. I also do some classes. I have done pilates, spinning and zoomba a few times but my favorite is definitely yoga. Jill does a yoga class on Sunday's which is amazing! If I had a complaint it would be that they do not have enough yoga classes. the 11 am class I take on the weekends I have to get to 15 minutes early just to make sure i get a spot. read more

Great accommodating staff and super clean. All of the machines are up and working. If you have a flexible career 9am-11:30am is a great time to go childcare options avail but not a meat market crowd (but plenty of motivated bodies to work out alongside of )and plenty of space to work out I just wish it was in Exton for selfish commute reasons. read more

This is an outstanding club CURRENTLY having been open just over a year. Clean with a nice selection of machines and a killer leg press. It doesn't get ridiculously full either even at peak hours. Friendly front desk staff from what I've seen. I can't speak to the classes because I haven't partaken. If other LA's are an indication, however, fast forward one year and this place will be in the shitter. Sure hope I'm wrong; doubt I am. read more

I started training at LA Fitness last May and could not have had a better experience. All of the staff are extremely helpful and have taught me a lot. I have always had trouble gaining weight and since I started training here Josh Shaker has helped me transform my body and gain over 10 pounds. He is an amazing trainer and has transformed not only my body, but my way of life and thinking as well. I used to hate going to the gym, but now going to LA Fitness Downingtown is something I look forward to daily. 10/10 recommend and definitely recommend working with Josh and if he is not available, he has many qualified trainers as well. I would recommend training with anyone at this gym! read more

This LA Fitness has been a life-changing experience for me. The staff has been very informative and friendly as they have sought to help me improve my overall health! In the past 6 months since I've joined, I've seen major strides in my physical fitness, which has helped me feel stronger emotionally/mentally as well. I would personally recommend physical training, as it helped motivate me when I struggled to motivate myself. Josh, the training director, does a great job with helping you meet your personal fitness/health goals, and coming up with a game plan to achieve them. I would definitely recommend this gym! read more

I complained several years ago about mold in the showers and it was never corrected. The staff is not that friendly and they seem to only want you to sign up for expensive training sessions. I'm quitting the club and it's ridiculous how hard it is to cancel your membership. Go to the website, fill out a form, mail to California. You have to be kidding me. read more

This place is a disaster. It is known to be filthy, full of unprofessional staff, and a gym where anything you leave for more than a minute will be stolen. Avoid at all costs. read more