After 13 years I'd had enough,rarely opened on time, horrible management! In my 44 years of gym training this was by far the worst of them all. Looking forward to Los Compeones Gym opening! read more

If I could give a zero I would. For starters the girl that is the opener never seems to know anything. I mean simple things that she should know that any other location front desk workers know. Secondly the manager Adonis is the most disrespectful person I have ever come across I have lived in multiple states and been apart of numerous gyms. And he is by far the most confrontational condescending disrespectful General manager I have ever met. When asking simple questions the the front desk girl didn't know he proceeded to make comments like "this isn't a daycare" "we don't do that" and when I was getting no where with this person I asked for the corporate number he proceeded to say "I am corporate" and refused to give me the number when asked multiple times. Then there is another manager whose name I don't know that hit on me and asked for my number. Extremely unprofessional and gross. Don't go to this location if you can help it. read more

I like the location, the gym is nice, it's clean, and Hailey rocks! I recommend it. I actually live in Fridley. This location is a little further, but I definitely prefer it. read more

Upgrades - Improvements by new management are appreciated! Not everyone loved racking weights.. functional fitness is a welcome sight. read more

LA Fitness - Trainers Near Me - Maplewood, Minnesota

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This club is always very clean. The classes are awesome. The equipment is always in great working order. The personal trainers are great. I highly recommend this LA Fitness location. read more

Impossible to cancel membership. I emailed the former manager Rachel several times a year or so ago to cancel never heard back. Left several messages recently for a manager to call me to cancel. Total scam company!!! They do not answer phone and do not return emails. Do sign up! read more

Pros: 1) Relatively clean and new; 2) Pleasant, helpful receptionists. 3) Good equipment, well maintained. Cons: 1) Local management has unresponsive and rigid customer service. On cardio equipment TVs, I requested they offer MSNBC as a progressive option to counterbalance to the hyper-partisan and infamously inaccurate Fox News they insist on featuring. Seemed like a reasonable, balanced request, so I was shocked when they dismissively refused. More on that here. https://www.wrywingpolitics.com/when-la-fitness-chooses-far-right-propaganda-over-customer-service/ 2) Treadmills completely shut down (not just a pause, you lose all your info and have to restart) if you step off for 30-seconds to greet someone, check a text, or whatever. Didn't used to be that way, but they changed the settings and it's a completely unnecessary pain in the ass. Surprisingly, they refused my request to change back to the old settings. Local management is arrogant and stubborn on simple things like that. 3) They don't open until 8 am on Saturdays and Sundays. Many of us like to work out much earlier, and many other clubs accommodate us (White Bear Lifetime opens at 6 am). 4) When you start, the sales staff is incredibly aggressive about trying to sell you expensive personal training, even after you're clear you're not interested. The cleaning and receptionist staff are great. This would be a 4- or 5-star club if the management wasn't so arrogant and disinterested in customer service. But they frequently ruin the experience. Beware. read more

My review is based on the fact that I came over from the Fitness 19 buyout so I'm locked in at the Fitness 19 rates. What a great deal for me. I feel sorry for those who have to pay full price for the membership. It just opened recently. So far, I'm liking it, as long as you don't talk to the staff members. The desk guys always try to play dumb like they don't know anything. They don't know how to cancel memberships, they don't know how much the rates are, and they don't know when certain sales guys/trainers are supposed to be in. My wife wanted to get a trainer. It's ridiculously high. $90 a week for 2 sessions for 28 weeks or $60 per week for 2 session for 52 weeks (you have to sign a contract). For that kind of money, I rather go on a vacation in Cancun. Training on Youtube is free. I can train my wife. I'm a pretty fit guy. She just wants someone else besides her husband to yell at her. Plus she looks hot already. I'm not sure why she needs a trainer. But let's get back to the facility. It has all brand new machines. All the cardio machines have HD TVs (which I never watch because it's a distraction when working out), and USB and iPod docks for charging your smart phone. How ingenious. They offer classes like cycling and Zumba. The locker rooms are nice. They have private showers and a sauna. The pool is kind of small. Just 3 lanes about 3 feet deep to do laps. The Basketball gym is still brand new so my Jordans still squeak when running the floors. The free weight area is pretty decent. They have at least 2 of everything and plenty of mirrors to check yourself out. There are also punching bags in the back for people who want to let out some stress. There seems to be staff cleaning the place all the time. Yes, this place is smaller from the LA Fitness' around the city. They lease the building from Osaka next door. It's a little far from my house (about a 15 minute drive) and after working out, I'm always tempted by the smell coming from Osaka and Buffalo Wild Wings. It does get packed at peak hours which is usually from 5pm-7pm and 8AM on Saturday. I never thought they would use up all that parking space, but there have been times where I had to park by Osaka. Would I join if I didn't have my Fitness 19 rates? Probably not. I don't do classes, play basketball/volleyball, swim, or need a trainer. I'm not there to socialize. I'm there to do my thing and get out. I have a busy life. If you have to spend more than 45 minutes in the gym to stay fit, you're doing it wrong or you're a body builder. read more

It's clean and a bit smaller than some of the other clubs. I usually swim, the pool is only three lanes but people are usually courteous enough to share. I did observe an encounter with a guest and one of the staff where the staff was a bit aggressive and disrespectful. Turned me off a bit, but if you keep away from the staff all of the equipment is nice and it's clean. read more

So I had been working out at the Roseville and Oakdale locations before this location opened up. The machines here have ipod charging and headset jacks if you want to watch TV. (TV is individualized. Very different from other locations) The staff is still learning and you can definitely tell they are new. I try not to interact with them too much because it'll make me not want to come back. There is almost always a line at the front because of how little they know. The water pressure is good and temperatures through out have been comfortable. I say this because the other two locations nearest to me vary in water temps and pressure which I get annoyed with. The location is significantly smaller than Oakdale ad Roseville. If you want high energy and variety, go to Roseville. If you want laid back and busy, go to Oakdale. Maplewood location has a ho hum atmosphere with solicitors every week. I come to work out and get out. As long as the machines are clean and facilities are clean... I'm a happy camper. This place is average, but I do like the location which is convenient to me as well as the option to plug in my phone to charge so it's not dead after a workout. read more

The customer service here leaves such a sour taste in my mouth. I have been a member at LA in Warwick, RI for 4 years and have used many of their facilities throughout the states and never have I been met with such a confrontational attitude. I have never had an issue bringing in a guest using the VIP guest pass which is offered through the corporate app. Overall if you're traveling for business or pleasure go to another location not worth the hassle. read more

I joined LA Fitness December, 2012 when Bally's closed. I started off at St. Louis Park, then Roseville, and now Maplewood. Maplewood is by far the nicest, with the TVs for each cardio machine, new weight machines, no cracked benches or seats, it's very clean. When they first opened, it wasn't busy, but it's getting busier, but not at all like Roseville on a weekend evening. Their spin bikes are awesome as they have the computers on them that tell you how far you went. In an hour, it's easy to go 20 miles, never knew that! This gym is the only one I have seen where they are cleaning off the equipment through out the night/day. A lot less paper towels strewn about as well. They are lacking on classes though, but hopefully that will change. The Wed night pilates class and the Saturday and Sunday morning spin classes are well worth it. read more

This is the cleanest LA Fitness I have been to. I have worked out at many locations and enjoy this one the most. I also like the layout and how the cardio machines are on one level. I find that most locations where they are upstairs, after running for 5+ miles and sweating...you start to notice how heat rises and it gets uncomfortable. The locker rooms are also tiled so you don't get the smell of other locations where it's carpeted. This is the best and cleanest LA you will find in MN. Love the staff and workers and the people in this area, everyone is friendly and courteous, people rack their weights and clean up after themselves here. read more

Ok so I opted for a three day pass and as I enter the facility I get checked in by one of the gym agents. These guys are nice and they give you a tour as expected but as far as paying for the initiation fees just to join their club is outrageous! Option 1: $249 plus first and last months fees of $29.99. Option 2: $199.99 plus first and last months fees $19.99. And Option 3: $99.99 and first and last monthly fee of $9.99! They always try sell you with a special and if you do that they will waive a few hundred off the initiation fee etc. These guys are commission based with a minimum wage of $7.25 per/hr if they don't meet their quota. Be very careful as they can become very pushy and ask you, "so what can you afford if these initiation fees are out of your budget?" My intentions were too use the three day pass and that's it! These gyms have outrageous initiation fees that they want you to pay up front plus the monthly fee just join. If I were to join I would have spent over a couple hundred dollars. Anyhow, hope this review helps out !!!! read more

Equipment is worth the member price. No towel service. They've been open less than two years and they have had the pool closed 3 times for servicing during open hours. The front staff and trainers have a lot of turn over. The janitors make sure the ladies room is clean. When I joined I was put off by how persistent the trainers were to get my money, they called and left me messages, they told me that the knowledge I have about training through my college was out dated and wrong, one guy even came up to me and interrupted my treadmill workout. No one talks to me anymore and I can enjoy my workouts. read more

I love the stair masters and treadmills at this location. Clean facility, big, and friendly service.

For someone not sure about where to start....I recommend you give this place a try their staff is knowledgeable and very helpful which gives you the extra confidence you need to kick fat in its butt read more

The gym is a disgrace. I signed up not even a month ago and I have canceled my membership. The staff at this location are simple minded and will continuously pressure you the whole time you are their. This all started when I was at a Caribou Coffee to do some work and was told to speak to the LA Fitness people, I tried to get past them so I could do what I had originally came to do, but was not aloud to pass at Caribou until I made a appointment to come in. When I first came in for a tour and 2 week pass (which I was told at Caribou I had "won") I was sat down right away to talk numbers. I never wanted to join in the first place but I was not aloud to leave until I said I would join. Secondly I was going to use it because well after being forced to sign up might as well use it, but every time I go I have always been pressured to purchase personal training. I had a orientation at least I thought so to see how to use their machines but it was really a consultation on a trainer and for 20 minutes talked numbers with me again. I had to stand my ground and I refused to purchased ( I literally had to say NO about 10-15 times saying I will not be doing this) until I was aloud to leave. This pressure at the facility is ridiculous and outside of the facility because I never approached this gym in the first place I was pressured and gave in so I could complete my tasks, and when you try to cancel they really try to make it difficult. I had to go into the facility 2 different days to try and I was always told I needed to come in M-F 9-5 to speak to their Operations Manager to cancel. This is unacceptable as in the contract and when I asked how to cancel I was only told I needed a 5 day notice before my next draft. With the staff I was always told "what do you want me to do about" multiple times. Even the "manager on duty" was unable to complete this simple task and was told by him as well "what do you want me to do" (his name is Matt, he is head of sales their). So because I have not been their for 1 calendar month from the day I signed up Oct.21-Nov 15 I asked for a refund but was told they don't do refunds after 3 days. This would have been amazing information to be listed in the contract which it is not because I have read it multiple times as well as it should have been communicated on the date I had signed up. The overall experience here was beyond a disgrace and I will be speaking with the Better Business Bureau about this. -Amanda read more

the gym is clean the the machines are good, but the sales staff will try to hard sell you (meaning very aggressive and pushy). they also lied to me (repeat LIED) when selling me personal training. They said i would get 6 sessions for the price i paid and i only got 4. Called their corporate management and they said they could not do anything about it. They also told me i could quit anytime i wanted to. I found out later, after i signed the contract that i could quit without paying the CANCELLATION FEE only if i moved more than 15 miles from the gym. What a scummy sales move. read more

Amazing gym, even better staff member. Would recommend this LA Fitness! Also the free water on a hot day is undefeated !!

The Zumba class is awesome here! I've been to other Zumba classes at a few other locations and the teacher here is awesome! Full class- I wonder why! She rocks! read more

I received a guest pass from a rewards program at work. I paid a fee to have this rewards program so its not free. This gym was on the list with a two week pass. I went in after work and sat through a 20 minute sales pitch before I could use the gym and the sales person asked me about ten times if I would join that day. I was tired after so I didn't workout. The next day was my first visit to try to workout, and when I walked in, they made me see the sales manager for another sales pitch about promotions before I could workout. I was uncomfortable with that and tired from a long day so I just used the bike for 15 min and left. On the third visit, five days later, when I was hoping to actually workout, again they made me talk to a salesperson before I could workout. The receptionist told me to talk to a salesperson before I could use the gym. Then he told me to talk to a different sales manager, then that one told me I had to talk to the general manager Brad. Brad asked me if I am going to sign up today, and then told me I could only use five days of the pass and then I have to wait until March to use the other days and said the five days was already used. I checked with the operations manager and found out that Brad lied to me about this which I suspected. I will not go back. I have been going to gyms for over 20 years and have never had to talk to sales managers and listen to a sales pitch and have a sales person ask me if I am going to sign up for membership each day of a guest pass. Usually it is just on the first day that they do that. . read more

This club is horrible. They lie out their teeth to get you signed up. I tried to put my membership on a freeze as I am going to be having surgery, so I will not be able to use my membership for a while. When I signed up, was told that would be no problem and that the other person on my membership would still be able to use his. When I called to put a freeze on it, I was then told that it would freeze the whole account, but he would look into it and call me back. It has been 5 days now and never received a call back. I called them again and was told they would have to freeze the whole account. I then said to just cancel membership. I was told that I would have to come in and do it with a manager, but that they leave a 5 and would not be in on the weekends. OH and that by Monday it would be to late to avoid paying the next month fees. ARE YOU KIDDING ME. If I would have received a call back from them, this could have been taken care of on time to avoid paying the next month fee. Do you think they would have worked with me since they screwed up? Hell no. I am pissed at the horrible customer service this place has. Disgusted!!!!!!!! read more

Zero star for me. Store manager, NICK (NICHOLAS) scammed me by adding a free guest pass with my membership. Lied that it CAME WITH IT. Failed to tell me that I would actually be paying that on top of my initial membership fees and would continue to pay that option monthly too. IF I KNEW that obviously I would've said no to that option. Why pay extra if it's just ME going. I don't plan to bring any guest along. Took forever just to get my money back too. I had to go to the bank after a month to dispute it because I didn't receive the payment on my account. Also found out that, that place also took advantage of the person at the bank whom I spoke with about the situation. I never went back so I don't know if NICK (NICHOLAS) is still working there. His name isn't on the homepage anymore but be on the look out! read more

It's beyond me why they would put mostly Matrix brand machines in a new gym. I hear many complaints about them from talking to people. Fair amount of cardio equip. Pool isn't busy and good for laps. Arrogant staff, all around. A trainer told me he would be watching me and tell me what I was doing wrong. Excuse me? I could teach him a thing or two about how to properly work out. Turn the heat down! ! Let me work up my own sweat! Small gym. In my opinion, they could have done better. And Reading internet reviews on the company as a whole though, I'm not surprised. Did I mention the staff is arrogant ? Don't go out of your way. If it wasn't close to my work, I'd find another gym. read more

Avoid this gym! The management is arrogant and the sales staff lies through their teeth! Most LA Fitness clubs are airy and roomy. This gym has low ceilings and equipment placed way too close together. read more

Big sleezy salesmen threw me out because my DL was out of state. Didn't ask that I come every week for business - nope...just wanted his $15 to EVEN GET A TOUR. Wow, talk about a complete and utter fail on their part. From my peak inside (wouldn't even let me look around to see if I was interested) it looked like the worst gym I've seen. Look elsewhere - you should enjoy working out in a good atmosphere with friendly management. I told others at my company who are members and they plan on canceling based on this manager who treated me like crap because he thought I wouldn't sign up after a trial. Well guess what? You guys are going to lose a lot of business now. read more

A CONSISTANT corporate problem is the canceling of classes. It's unbelievable how often a Body Works, Yoga or Spin Cycle Class is canceled. This happens at every location I've been to: ( Oakdale, Roseville, Mpls and Maplewood). Six times in the last eight months. If you want a reliable club this is not the one for you. read more

I felt bad about the staffs. The greet girl who is supposed to check in and out for members and greet them however I didn't see much her mouth open and smile. I had my case that they made mistakes but didn't admit it and asked me pay more. First I paid $200 for the initiation fee plus 2 months fee which was $20/ month in a club by my house in Saint Paul. After I transferred to the club in Mapplewood . The staff there is racist because I'm not American and maybe because I don't speak English well. THey did transfer the club for me BUT they charge me another $99.99 fee for upgrade and my monthly fee went up to $29.99. I asked transferring from club to club but not upgrading. I couldn't believe it. They made mistakes and just did nothing to resolve the problem for customers. I'm just an old man looking for a place to workout everyday and I paid for it. But it seems useless words with those people. read more

do not sign up with these people, if you do, don't sign up for personal training sessions. you sign the contract and then they change the rules. then you try and get out of the contract and they want you to pay the cancellation fee even though they are the ones that changed the rules. my contract says you signed up for training sessions and not an individual trainer. no where on the contract does it say if the trainer you a working out with gets promoted to "master" trainer you have to pay more and if you don't then you have to work out with someone else. last time i checked "master" trainer is still a trainer and i signed up for training sessions. then when i say i want to cancel they say i need to pay over $1500!!!! they told me that master trainers are for people that can afford it!! thats telling me that the $300 i am already paying for training sessions is not good enough? do not sign up with this company, i have tried to work with someone and they won't even listen. they have poor customer service and do not sign up with them. i even tried talking to the personal training manager and he just kept insulting me and kept saying i signed up for training sessions. ok, so, a master trainer is a trainer. i won't say names https://www.lafitness.com/pages/clubhome.aspx?clubid=927. i told them they could keep the money for the unused sessions i have already paid for and just let me out of my contract free and clear and they just laughed at me and said too bad. my recommendation is to go somewhere else where you don't need to sign up for a year and just sign up for packages of 10 or 20 sessions. i made that mistake, my bad. i work in the customer service industry and this place is a major fail!! i hate to resort to this but i tried to resolve it. when the trainer i was working out with gave me a name to work with, he said you could work out with him for a month but he will be the next master trainer. so what happens when all of there trainers become master? do they say too bad, you have to wait until we hire someone? i mean, isn't that the goal of all the trainers there is to become master certified? they also said they would contact me to set up working out with someone else, no one has. so now i may look into legal action. question for you, is it a bad sign when the personal training manager that told you and went over stuff with you was released of his duties the next day? editdelete read more