I just got here, and we ordered 3 drinks which were spanish lattes, green tea latte. I was a bit surprised how they make a green tea latte. They already made some green tea syrup then they put some of the pre-made sauce and then pour some milk in it. That's it! It costs me over $5. I could not finish it because it tastes not good. We were okay about green tea latte with some shocks.
Later, my friend came in, and he ordered a mango smoothie with no sugar. They did not fill up the plastic cup. Plus, tasted NOTHING. It was like mango washed-water with crushed ice. So we told the staff who made it that it was not good. Well... They said it is all about sugar that's why it did not taste good. At least, it should taste like a mango smoothie, not mango ice water. That smoothie costs $6.83... Wow... Too much greedy on price setting.
We requested the new one as mango-banana. We watched how the staff makes the drinks. While we are watching the process, we could know 'the staff' was talking about us, not the situation only. Because after a few talks between other staff about (I guess) drink and situation, the other staff started glanced at us. And we felt like the other staff was checking who are those people that they are talking about now.
First of all, the staff attitude was so rude when we talked to them about the smoothie. She chewed gum so hard when she was talking to us. She treated us so so bad. Where is the service??! At least, you can smile, or you can nicely explain to us. She was very rude and treated us like we did something wrong. So we asked her name, she refused to tell her name since it is a personal issue... Uhmm I did not know that getting the staff's name is related to the personal issue. We asked where a manager is. They told the manager is not here. That was it.
Second, the environment was not clean. The banana was so old, and half of that banana used already. The staff grabbed and used for our drink with half left banana looked like someone bitten it left there. (who knows??! It was on the basket on the kitchen counter) The mango came out from the bottom fridge and seemed like they put the mango in the paper cup for one-time use portion with NO lid on it. I am not sure that is it okay to store the pre-cut or frozen mango like that?...
My friend got so pissed off because of their attitude, and then he left the new drink, mango banana smoothie on the counter. You know what? They did not call us; they did not say anything for their service. They just ignored it. They even did not give back the drink to us. Nothing happened.
As usual, If a customer left the drinks on the counter, the staff just ignore it?
We had a horrible experience with service, drinks quality, and price. I won't go back anymore unless my friend wants to visit La Foret so badly.
I did not have any issue with service in La Foret so far (only about price and quality) but the staff of today, she was so rude and ruined our day. We spent the whole day with joy, but the last spot was completely miss-selected.
We left here with lot of discomfort.
Thank you La Foret for those all services that made us discomfort! read more