Jamilah is very professional and helpful. She really cares about getting you the best rate possible…read moreand her level of communication is stellar. Me and wife were lucky to find her as an agent!!!

She's great! Would 10/10 recommend! I had a great experience with State Farm, especially because of…read moreher. She was so patient, professional, and genuinely kind the entire time. She took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with my options. I never felt rushed or confused. The process was smooth and stress free, and I truly appreciated how responsive and helpful she was. Because of her, I feel confident and happy with my coverage.

The Mitchell Agency is awesome. They we're able to step in and assist me through my claims process…read moreand made everything smooth for me.

Bonnie was awesome!…read more We just recently switched agents to Ed Lazar's office. Bonnie reached out to schedule some time for us to meet face-to-face as well as let me know that it was OK that our baby girls come to the meeting with us. At the meeting, she did a thorough evaluation of our current policies to ensure that we have the correct coverage for the stages that we were at in our life. She gave us the peace of mind that we had the adequate coverages on both our auto as well as our homeowners policies and was pleased to see that we also have two State Farm life insurance policies. She did recommend that we do a personal liability umbrella policy, which was an excellent Recommendation that we took her up on. The office is prompt and getting the necessary documentation to ensure that there is no gaps in our coverage or pricing. We love State Farm.

Highly recommend Ed Lazar State Farm Insurance for all your insurance needs. Ed and his team really…read morecare about their customers and will help you find the right coverage for you and your loved ones.

When it comes to StateFarm your agent and team is really what makes it. We've been with SF for…read morequite sometime and throughout our lemons our experience has been pure sweet lemonade. Cody has been beyond helpful, and has also educated us on the ends and outs of our policies. He has truly become a true favorite to work with. Thank you guys for being great at what you do. We truly appreciate your customer service.

We've been clients of Terrill's agency for many years and we are extremely happy with the people…read moreand the quality of service. I HIGHLY RECOMMEND contact Terrill !!!

I would avoid this agency. He fired a woman who worked there and always helped me with my insurance…read morebecause she was in the hospital for a couple weeks. Not the kind of owner I want to give my business too. I've found insurance elsewhere less expensive too :)

I've known Marty and his team for well over ten years and will happily keep referring people to…read morehim. Every time I send someone to Marty for help with their home or auto insurance they're always quick to tell me how great their experience was. Marty and all the folks at his agency will take the time to make sure you have the right coverage and that you understand what you're buying. I really appreciate the personal service that they give to their customers.

Horrible customer service. Raquel Koger lacks the ability to explain things clearly and then has…read morethe audacity to get mad at you when she can't explain something she's supposed to be a professional at. Raquel made up our existing premiums out of thin air and over doubled what our cost actually is and then tried to pressure us into staying with them saying she could work a better deal. Mind you we are still with state farm just not her office. How can you make up numbers and use manipulation and scare tactics to try and have someone stay on with you. Reporting her to the state for fraud as well. This is NOT how you do sales nor is it how you treat another human being.

I'm an out of state investor and called Kandiss' office to get coverage for two properties last…read moreOctober. Josh "helped" me. It seemed like everything was fine at first; I'd issued payment for a full year to satisfy my lender (for both properties) and didn't think much more of it until after purchasing a third property in December. It wasn't until I was working on my taxes that I realized I hadn't received copies of any of the policies. I called Josh to get copies only to discover that NONE OF MY PROPERTIES ACTUALLY HAD COVERAGE. I still have no idea what happened, but for four months I had tenants in uninsured properties -- two of which have mortgages, so that was against my obligation to bank to not have insurance on the properties. If ANYTHING had happened I would have been totally f*cked. Fast forward to May and now I get a bill due in June for the full year's amount, despite it saying the policy covered February 2020-February 2021. I called her office and spoke with someone about the billing who said they'd get back to me, which they never did. To be fair, not once in insuring three properties did I speak with Kandiss herself, but her team is absolutely abhorrent. I'm with a new agent now who, when reviewing the policies, informed me that they weren't even insured as the correct type of property AND they're drastically underinsured. Meaning, out of three duplexes, only one was actually listed and insured as a duplex. I don't know what is happening at this office, but they sure aren't looking out for customers.

Shopping for homeowners, or any insurance, can be intimidating and overwhelming but Debra and Amy…read moremade the experience easy. We were updated through the whole process, communication was never an issue and they were so friendly and welcoming that we felt like more than just "another policy" to them. The rates offered were also the best I'd found upon comparing against 3 other companies. Highly recommend!!

I've been a happy customer of Debra's State Farm Office since November of 2015. Everyone in their…read moreoffice is very friendly. I've been happy with my rates and just added another vehicle today! I highly recommend this office even if you don't live near Northville.

I called their 800 number and got Andrea on the phone and her customer service skills were…read moreexceptional!! I left a voice mail with her boss but still wanted to leave a Yelp Review.

This is the review for Progressive Company not the one I picked. It doesn't allow you to pick just…read morethe company. I called the 800 number and unfortunately after a few weeks and being told they would back date the policy they didn't follow through and still want me to pay $50.75. I pay my policy consistently in full and have never missed a payment for the life of the policy, 5+ years! Well, this time, after sending payment and documents I received a bill. I called and they said that they never received the signed documents that I sent through docusign. I was told to print and send, I did, but for some reason or another they were rejected, numerous times and I kept resending. Finally, cleared and partially taken care of. I was told don't worry they would back date it. That should have cleared everything but it didn't. They didn't back date it to clear it and left me owing $50.75. Sad! I don't know why the signature capture didn't go through and as a loyal customer I would have thought they would have made it right. Knowing that I always pay in full and have always turned in the documentation on time. I don't think it was my fault or theirs. There was a glitch in the system. The fault is them not back dating it to clear it. Just as a customer courtesy. I came to them on principle and I guess I'm going to leave them the same way! It's a shame and for that you get an "F"! You lose 2 policies for sure and a possible 2 more. The CUSTOMER SERVICE SUCKS!