Really happy with the service. Pierrick was so accommodating and lovely. Highly recommend! I asked…read morehim to engrave these tumblers for my students and he did an excellent job.

Red Robot Engraving does amazing work! I needed a last few minute gifts and was able to get that…read moreand more. The recipients loved their custom engraved charcuterie boards! I'll definitely be back, they were quick, professional, and their items were great quality.

I phoned Andrew, I think he's the owner, asking him if he could engrave on a leather Bible for me…read moreand if so how long would it take? He said it would take one week. So I rushed it over him and he did the most beautiful job. He matched it quit well with the look and writing on the side where the name of the Bible was. The Bible is for a very dear friend. I have been going to this store for years getting engravings on plaques and trophies and Bibles and ornaments. My kids were in every AYSO soccer, football or baseball games and teams. I was the team mom and my husband was the coach. This is a valuable company because you are personalizing a gift for someone. They will treasure it forever. It gives kids a sense of pride when they get a trophy or when they give a Plaque to us Team Mom's or Coaches. We still have them on our team shelves and remember the glory days. Once when my friend graduated from nursing school I had a box engraved that I put a gold locket in. They engrave on just about anything. They are first rate and you will be happy for years and years with the work they did for you. Now they are not cheap but you get what you pay for. I will use them many more times I'm sure.

I had to get a couple of items engraved for an upcoming birthday, and Crown was able to get it done…read morewithin just a couple days. Service and communication was great, and the quality was outstanding. HIGHLY recommended, thank you Crown!

We came to Fast-Fix to have the broken lobster clasp on our daughter's diamond bar necklace…read morereplaced. We were a bit taken aback at the quoted price, but it made sense after a brief explanation from Caroline. My request for a clean and polish was added at no charge. It was promised to be ready in 4 hours. Conveniently located in the Valencia Mall, passing the time was very easy. We went to have lunch and did some shopping. We returned just under 4 hours and her necklace was ready. The clasp was perfect, like it was part of the original necklace. The diamonds and chain sparkled better than new. The repair has a 3 month warranty. The necklace is old and very sentimental to our daughter. We're grateful to Fast-Fix for taking great care of it.

I brought two designer necklaces in for repair involving three different solder points. The…read morenecklaces were originally 16 and 18 inches, and the original designer does not offer 19-inch versions. After the repair, one chain was one inch longer and the other three inches longer. I have before-and-after photo references and receipts showing the original lengths. When I asked questions about how my necklaces could have grown inches during repair, the staff became defensive and rude. I was even called a "psycho" for questioning the length difference and told I was harassing them for mentioning I would post online. They also refused to connect me with the jeweler who worked on the necklaces to explain what was done. Even with a police officer present as a neutral witness, they refused to answer basic questions about the repair or explain how the chains became longer. I do not recommend this business due to poor service, lack of transparency, and extremely unprofessional behavior.

Of course this business has a huge selection of trophies. But they sell many many other items as…read morewell. I just had samples of tags (with my logo) and a cutting board made. They have a big selection of leather goods, dog tags, tumblers and many other items that can be personalized with you logo or even names or sayings. The quality of workmanship - along with the prices - and the service will have me buying from them forever! I love working with local/family owned business where I know the money is staying in our city - instead of to non local shareholders!

Love the plaque that I got made for my boyfriend in Afghanistan!…read more Sherry was awesome helping me figure exactly what I should do and they did an awesome job at engraving. I wanted a different color writing and they changed it right on the spot with no hassle and NO CHARGE! Price was super cheap and the quality was VERY GOOD!

Frank really went the extra mile to insure my artwork (for Laser Etch) was in the cleanest format…read moreto produce the best result. It was a one off-custom-small job, but I received the same attention to detail I would expect with a large project. Quick turnaround, and reasonably priced!

Frank, the owner, has been most helpful with my design, and accommodating with my urgent needs. He…read morewas able to expedite my product in less than one day. I was impressed.

Hard to find as this is located in the mall in the middle of the lobby first floor (like a kiosk)…read more Had batteries replaced on three watches and Steven did it while I waited. My expectation was that I'd leave it and come back next day as one of the watches was special to me. $20 for the two regular watches and $75 for the Rado. But Steven gave me a discount. I offered to tip but he refused. I highly recommend this business. Great staff and skills.

Came in with my son who got a nice watch for a graduation gift, but unfortunately the band was too…read morelarge and not one that I could repair. I have seen this place every time I come into the mall for anything because it is right by one of the entrances closer to the food court and is a bright yellow so it stands out. We walked over and showed the nice person who helped us the issue, she said that should correct and gave us an extremely reasonable rate, then gave us the leftover links in case the ones on the band ever got scratched so they could be swapped out. It took less than 3 minutes to do the whole thing and the watch fit great on him...simple and inexpensive, that was nice for a change. I would recommend, it is easy to find and they have good service. Yelpers have a check in offer as well for 15% off. Yelp 2018 challenge (88 of 100)

I highly recommend R & R Awards. Robert is extremely efficient, kind, and responsive. We use them…read moreevery year for school awards, and they are always able to get what we need even when it is a very last minute request.

The owners were very kind and did a beautiful job with my daughter's chalice. Would definitely…read morerecommend!

Last year (July 2025), my partner and I decided it was time to look at engagement rings. We had…read morededicated a month to shopping around and learning everything we can about what we should be looking for in a ring. Ro Ma was the first place we went to. It was funny because Noelle was our Sales Associate and I remember her saying "Feel free to shop around, you'll be back" and she was not wrong. We shopped around mainly in Orange County, but this place had our heart from the very beginning. They walked us through EVERYTHING. It was very education forward and did not feel sales pushy at all. We figured out what size my finger was, we looked at what kind of bands I liked, and they put the stone over my finger so I would get an idea of what the ring would look like. Of course, they had the chart out that showed us where certain stones were ranking in terms of color, cut, and clarity. When we were done browsing, they set my partner up with a profile and provided notes on every little thing that I liked so that he would not have to remember when it was time to make the purchase. While I'm not too sure what went on between the time I went in and I got the ring, I do vaguely remember my partner telling me the jeweler (Eli) had a whole mock up of the ring on his computer to show him how it would turn out. My partner proposed in November, and I'm so obsessed with my ring. I get so many compliments on it. However, the story doesn't stop there! We went back to look for wedding bands in February and Eli introduced himself as the man who made my ring and he remembered EVERY LITTLE DETAIL of it. He even remembered the size of my finger! I was thoroughly impressed. He was very honest with us and said we could come back in August to buy the band because he wouldn't need 8 months to create the wedding band. I appreciate the honesty and it's not about making a quick buck here at Ro Ma. We ended up purchasing my wedding band in August 2026 with Eli and Tania. I'm shocked after a whole year later, they still remember us, my finger size, and the specs of my ring. Tania also told me to come back in before my wedding to get the ring cleaned up and she also said it's a good idea to have it looked at to make sure that the prongs are still looking good. I really appreciate that they genuinely care about their products and their customers. I would highly recommend coming here for any jewelry needs!

For our 25th anniversary my husband and I came to Roma for a memorable gift. Elie and Tania were so…read moreamazing. They allowed us to take our time to make our choice and were so kind and accommodating. The store has an amazing, beautiful selection of jewelry and I will definitely come back for my next occasion!

Customer service dream from first contact to picking up our item...communication was amazing! The…read moreexperience was so awesome I'm thinking about what else me or anyone I know needs something customized (engraved)!!! From the moment we requested engraving on a small area of a putter, we heard no problem...bring it in and we'll do some mockups after we know what you want. Next morning mockups to be approved, once approved the work was done. They quoted a 2-3 day turnaround and delivered in about half that. Day and a half at most. Love when people stick to their word...this place went above and beyond! Will clearly be coming back again soon!

You can't beat service like this. Personal, attentive, consistent…read more You have earned my business for life. As a mixologist, I need custom stencils built to a professional grade since my clients are spread throughout the 90210. I am quite impressed and will let my people know about your work.