I don't write a lot of Yelp reviews, but I really wanted to recognize Kayla Williams at Comfort and…read moreThrive. My mother lives in an assisted living home, and there was some confusion over the paperwork for her brand-new wheelchair. I had spent quite a while on the phone with the head nurse, who assured me they had no paperwork and no proof that the new wheelchair we had purchased for my mother was even on the premises. Instead, I was told they believed she was using an older wheelchair that had been provided by hospice and that it had to be returned to hospice immediately. My heart just sank. I felt frustrated because I honestly felt like what I was saying wasn't being heard. I was being told they had paperwork that showed something completely different, and I started to feel defeated. Not only was I being told I might have to pay for the six months they believed my mother had been using the hospice wheelchair, but I was also being told I would need to purchase a new wheelchair for her. That was a huge financial double whammy, and I was honestly beside myself. When Kayla heard how upset I was, she didn't hesitate. She immediately jumped into action. She was calm, reassuring, and never made me feel like I was on my own. One phone call later, and in less than 20 minutes, the entire situation was resolved. The biggest thing I walked away with wasn't just that the problem got fixed. It was how Kayla made me feel. She made me feel taken care of. She made me feel protected. When you're trying to take care of an elderly parent, that kind of compassion means everything. Thank you, Kayla, for turning one of the most stressful days I've had in a long time into one with a happy ending. Comfort and Thrive is very fortunate to have you. And one last thing...please give this lady a raise. She absolutely deserves it.

Oh my goodness!! I can't say enough great things about Jessica (from Kentucky)!!! She walked in…read moreto my dying cousins room and took such amazing care of EVERYTHING!! She put the biggest smile on his face I haven't seen in forever. Me too!! Would highly recommend..... Thank you Jessica

Absolutely amazing staff nurses doctors administrators all of them and company we could not be…read morehappier with the company and the staff. Oh and let's not forget the VA liaison who made the transition even easier for us THANK YOU Apreva Hospice

I would avoid Apreva Hospice. My experience with them was extremely disappointing and added…read moresignificant stress during an already difficult time. Rather than providing comfort and support, I found their care to be poorly coordinated, inadequately individualized, and at times clinically inappropriate. My sister had a complex medical history that included recurrent syncopal (fainting) episodes. Unfortunately, hospice staff repeatedly interpreted these episodes as signs that she was actively dying or "transitioning" without adequately reviewing her medical history or understanding her underlying condition. After one such episode, I received a call from a hospice representative through an out-of-state call center recommending that morphine be started immediately. There was no apparent clinical indication for morphine at that time, and the caller was unable to explain the rationale for the recommendation or answer basic questions. This was both unsettling and concerning. On another occasion, a hospice nurse recommended oral antibiotics for a suspected aspiration-related infection. At the time, my sister was unresponsive and not eating or drinking, making oral administration impractical. Concerned about the recommendation, I had her evaluated in the Emergency Department. No infection was found, no antibiotics were indicated, and her symptoms were ultimately attributed to another syncopal episode from which she later recovered. I was also told that all of my sister's oral medications should be discontinued, despite the fact that she was still taking medications orally and there was no clear clinical reason to stop them. This recommendation created unnecessary anxiety and confusion. The hospice chaplain's conduct was also unprofessional. Facility staff ultimately asked him not to return after he put his feet on a table and requested flowers that were being used for a resident activity. Several nurses at the care facility privately expressed concerns about the quality of hospice care they were observing and recommended that I consider changing hospice providers. By that point, my sister's condition had become increasingly unstable, and I felt that changing providers would only add more stress. She passed away later that week. What was perhaps most disappointing was the lack of follow-up after her death. Her primary hospice nurse never contacted me to offer condolences, answer questions, or provide support. As an advanced practice healthcare provider, I recognized a number of concerning issues that may not be apparent to families without medical training. Based on my experience, I cannot recommend this hospice organization.

The oncologist at Sharp scoffed when I said I was using Elizabeth and not his preferred Sharp care…read more That got in my head. Well after waiting five whole days for Sharp while my dad suffered in the hospital instead of being at home where he was comfortable, I gave up on Sharp and called Elizabeth. They replied immediately, started service immediately and were a HUGE help throughout the whole process. I would recommend them 10/10 to anyone who needs in home hospice care. Even after all the help, advice and support they continue to call and check in long after my father's passing and provide emotional support if needed. They're amazing and I want to thank everyone that works with them for the wonderful job they did at such a hard time in my life.

Whatever you think a Hospice is supposed to be (even if you have low-bar expectations) is EXACTLY…read morethe opposite of what The Elizabeth Hospice is. Hadn't been even 48hours between the time I called them for help with my loved one before I was being raked across the coals for not having enough help by two people who had never met me or my loved one, talked to us, been to our house, investigated our situation, who felt obligated to tell me they had reported me to Adult Protective Services for not having enough help for my mother... yeah, let that catch-22 sink in. Reprehensible, illogical, irresponsible, and lacking in integrity. Not helping in diminishing my stresses but adding to them doesn't seem to track with "hospice" or "care". The only reason for 2 stars is because they sent out incontinence supplies. However they're the kind my Betsy Wetsie doll as a kid would have had a blow out in.

We had a stellar nurse in charge of my mom's care, but the week that she was gone (for a legitimate…read morepersonal reason) was not pretty. We got a nurse that didn't have her act together nearly as well as our regular one. Keeping my mom comfortable during that week was an ordeal. This makes me wonder what quality of care you'd get from this hospice if you don't get the stellar nurse we got. On the bright side, I appreciated the several energetic young LVNs we had, as well as the fact that whoever answered the phone sounded eager to help.

If you're looking for quality home health care for yourself or a loved one, avoid this company at…read moreall costs. The therapists are some of the worst I've ever encountered--completely unprofessional, consistently late, unreliable, and everything is delayed. Mission Home Health is a nightmare, especially if you're assigned RN Janine. Do yourself a favor and stay far away.

Our almost 98 old mom Eva passed away on 8/16/24 and we can' say enough of how the caregivers…read morehelped thru the transition process. My mom was there for 27 months and this was her home and it became part of our home. They were a family to her and loved her and we loved the staff for the personalized care and love they showed to Eva and to us. Thank you for all that you did. Thank you Jeffrey, Gladys, Genevieve and Gloria an all staff. Maria, Sue, Lisa, Janet and Ken

Harborview Senior Assisted Living exceeded my expectations…read more After an increasing number of falls and associated hospitalizations, I was no longer able to care for my 91 year old mother at my home. She didn't want to have to move into an institution and I didn't want her in one either. However I also didn't want her in a place so small there wasn't activities and stimulation. I'm so happy that with the help of a placement guide we found HarborView. It's a beautiful mansion with manicured gardens set on a hill overlooking the stunning San Diego Bay that has 30 residents, a full staff and daily activities. After moving in we quickly found out that the staff is what really makes this place special. They are loving, attentive, respectful, courteous, caring and fun. There are always lots of smiles, laughter and music to enjoy as well as good food and the highest quality of care. I cannot recommend this place more. HarborView Senior Assisted Living was truly an answer to our prayers. It was the perfect place for my beloved mother's final days. It is a beautiful loving caring home, not an institution. She has left us now, but she was both blessed and enriched by the love and care she received from their wonderful staff. I, and all of our family, was blessed by them as well. Thank you HarborView.

My dad got an infection, went to the hospital and declined rapidly. He ended up at Parkview and was…read moreonly there for a few days before he passed. Every single aspect of Parkview Home was perfect. The house is clean, quiet, comfortable, peaceful. The nurses are excellent- every single one of them. They are kind, gentle, caring. They made his sudden and unexpected passing much less painful for our family because we knew he was in such good hands. We have discussed on several occasions how perfect it was to have him go there. We will never forget what they did for our dad. I truly hope there is a bed open if your family is in need of one. You will be lucky.

My mom came to Parkview hospice home after 2 weeks in sharp hospital. The staff is AMAZING! From…read morethe moment we arrived they were so kind and patient they explained everything to me in detail and comforting way. My mom was there for 2 weeks, and they were so attentive, kind, compassionate. Kept her comfortable, clean/bathe, checking on her every hour, turning her. The nurses and staff were very welcoming of our family coming to visit, my brother and I, plus our significant others spent days with my mom and we never felt unwelcome, they checked on us as much as they checked on my mom. On my mom's second to last day her family came to visit her, about 20 people, some in the room with her some out in the living areas, we were as comfortable as if it was our own home. It was truly a full circle care. I'm forever going to be grateful to Parkway hospice home and Sharp for making my mom's last moments as comfortable as they can be, under the circumstances.

Our family cannot say or praise Sharp Hospice teams and the Sharp Hospice House in Bonita enough…read more They are 100% the best choice we ever made. Their care started for our beautiful mom in her residential home, then at the RCFE when she needed more care, and could not live alone, then due to another stroke, they transferred her to their beautiful hospice home in Bonita for her last days. The care, compassion, professionalism was absolutely amazing. I will be naming names to all Sharp hospice leadership teams in a heartfelt thank you letter on behalf of our family to the East County team, South Bay team and the Hospice House team in Bonita team. ** Please know if you want... a human to pick up the phone, if you want a timely response, if you want the most caring, compassionate, clinical staff AS WELL as admin staff, if you want to know you're loved one is in the very best hands, if you want your loved one to feel safe, if YOU want to feel safe going home for a shower, take a catnap, and maybe even get something to eat in the last days, hours of your loved one, choose Sharp Hospice. They are beyond five stars!

The Bonita Hospice nurses do personally care about their patients and help family members do loving…read moredeeds that we'll remember comfortably--no regrets. Our Hospice team at home was powerful, and they told us when it was time to come to Bonita for the final days. Staffers are specific experts. Nurses bathe, feed, medicate; grief counselors know just what we're going through and how to navigate it; hot line staff calmly handle emergencies. Even volunteers specialize. In this imperfect world, facing the loss of a six-decade husband, I was stunned by how Hospice WORKS!

I needed to find help for my mom who is caring for my dad who has Lewy Body dementia. She is…read moreexhausted and overwhelmed. I saw the great reviews for San Diego Home Caregivers and reached out to them. They set up a quick home evaluation and Sterling came out to the house. My mom told me that he was so kind, gentle, and full of compassion. He then called me to fill me in on a plan to get them help. Sterling went above and beyond to provide us help. It was clear to me that Sterling is in this business because he cares more about people than simply making a dollar. If you are looking for a company that cares about those you care about, I highly recommend San Diego Home Caregivers. You will be as thoroughly impressed as us when you meet Sterling at the free home evaluation. Hope this review is helpful to you in choosing the right caregiver company!

I highly recommend San Diego Home Caregivers. Very caring people that support and work with their…read moreclients and caregivers. Highly recommend the elderly and caregivers to this company. This is an Amazing company to work with and for.

Vitas Healthcare is taking care of my elderly Father in home. Once a week. LEO And Sandra are…read moreamazing they are professional and polite they go above and beyond. Thank you for all you do.i do recommend them highly. My father can't walk that good and had lots of health problems. Vitas helps more then most know. Thank you Vitas and staff.

I can't say enough kind words about the caring people who helped my family through my mother's…read morehospice in San Diego January 2025. They were a caring and calm presence, and I felt like it was truly a team effort with the purpose of providing the best end-of-life care for my mother. Dr. Johnston and nurse Vicky were attentive and compassionate with my mother's care which was a difficult case. The entire team made me feel supported as well. I can't imagine going through anything like this without the support I received from VITAS. It's a surreal experience how quickly the team enters the life of your loved one and then leaves just as quickly. OPEN LETTER TO VITAS Much love to Sharka who was with me when my mother passed; I'd take a bullet for you. Night crew Jeff you helped me more than you'll ever know. Lori we clocked many hours together; it meant the world to me. Honorable mention to Kelley as well as Martina and Ruzzle (some real unsung heros.) I'll never forget you guys.

I must commend the quality of care, prompt attention and super helpful support provided by…read moreSilverado in regards to my mother. Ours was a challenging situation with my mother not being cooperative and yet Silverado went above and beyond to provide me and my mother's husband with useful contacts for finding in home care and board and care. Carolyn and Stephanie of Silverado really were on top of ordering supplies and equipment for my mother's care (oxygen and hospital bed to name a couple). They also provided me and my mother's husband support and had more than 2 nurses help my mom. My mom opted out of being on hospice and she went to the hospital for care. I am unsure what the future holds for my mom, but if hospice is needed in the future I would not hesitate to contact Silverado for my family's needs. Thank you.

Exceptional people who deliver exceptional care. Silverado Hospice takes the time to explain this…read morelevel of care and answers all of my questions. They help throughout the process and provide clinical expertise, spiritual support, counseling if needed. 24/7 nurse contact availability. We highly recommend Silverado Hospice services.