I literally just pulled up at 9:06 and I saw the employees run out. Two girls. Why say you close at 10pm if your people leave and lock the doors an hour early?! read more

I asked for an esquite with extra mayo and cheese and a little bit of chips she added only mayo and cheese at the bottom of the cup and added a lot of chips and charged me an extra $2 03/05/2026 6:08pm read more

La Michoacana Plus - Hesperia - Esquite - Ice Cream & Frozen Yogurt Near Me - Hesperia, California

Honestly racist af here, I've never felt so profiled because I can not speak Spanish well, I asked for a raspado because I had seen the man infront of me get one and immediately was told they don't make those anymore , of course I asked for other things as well some getting the same response and I did end up at least getting 3 of the things I wanted, never had a problem with this location till today and after the whole raspado thing I won't ever come back read more

There was a freaking glass in my drink. I freaking piece of glass. The service was great. But Jesus.

I was craving nachos today so decided to come in. Not what I expected or have had here before. I asked for nachos and it was light on the cheese. I asked for more cheese and she over did it. I also noticed the cheese was very watery. My daughter asked for fresas con crema and it was light on the crema. Maybe it was an off day. I'd personally think twice about coming back here. read more

La Michoacana Plus - Hesperia - Too much cheese on my nachos. - Ice Cream & Frozen Yogurt Near Me - Hesperia, California

Absolutely delish Mangoniada!!! Great friendly Service and clean facility! Totally recommend this place for all your sweet tooth needs. read more

La Michoacana Plus - Hesperia - Mangoniada with nieve de mango y pepino. - Ice Cream & Frozen Yogurt Near Me - Hesperia, California

La chica que me atendió me cobró extra solo por un toppin de chispas de chocolate y no le puso la fruta que pedí a mis mini pancakes el servicio no fue muy amable. read more

Jacqueline handled the rush of people smoothly and provided the best customer service efficiently. She made sure to greet every customer that came into the store even if she was working on an order. My girlfriend and I ordered 2 mangonadas and they were absolutely delicious. Her energy was incredible! read more

Food amazing, owner is truly the best, customer service is unmatched, the ice cream is out of this world good and non of that fake artificial crap. This is my go to La michoacana NO WHERE ELSE IS AT THIS LEVEL!! And open till 9pm my pregnant wife can't get enough thank you for everything. read more

The food is delicious, you can always make room for some snacks on a Sunday afternoon. I love their Esquites, and Tostada de cueritos And the Service is excellent read more

This place is a joy to the high desert. Walking in they great you with a warm smile. They have a great variety of treats. The équite was definitely my favorite. I will be coming back! 10 out of 10 recommend. read more

The music they play is too LOUD! I would never eat there. They need to turn the music down!

The food here it's really good, they are not the quickest but it's understandable, usually they seem short-staffed. I'm giving them three starts due to the owner /manager unprofessional conduct. About two weeks ago I ordered on the phone and she told me I had to pay over the phone and fine.. why not, I paid. Surprise I ordered to the wrong location and that was totally my fault, I ended up buying at the other location and I called the first location, the nice lady (Blanca) said she will have her manager/owner contact me about the issue and give me a refund whatsoever. Nobody even called me and I'm not mad about my money, I'm not going to die for 8 dollars but I wish someone would've called me and told me "sorry we can't refund your money or whatever" I would've understand, I'm a really relaxed person. The fact nobody called me it's upsetting. I probably won't return but I wish them the best. *make sure you order on the right location* read more

I definitely will be coming back the customer service was amazing the variety of ice cream was great

Service is slow, the attendant talks too much with client she is serving seeing she already had more customers in wait. Waited 30 minutes and still did not get served. Another person walked in for a pick up order and that order wasn't ready and he also had to wait. Ended up leaving, got tired of the waiting and talking. read more

Delicious and legit ice cream with variety of unique flavors. Friendly staff! Recommended!

My mom went to get me a mangoneada and this is how they gave it to her she said light on chamoy and this is definitely not light. She also ordered corn and the cup wasn't filled. She didn't order anything else because she was disappointed. read more

La Michoacana Plus - Hesperia - a hand holding a drink with a straw - Ice Cream & Frozen Yogurt Near Me - Hesperia, California

A little disappointed with the customer services. I understand I made the mistake in the first place of ordering the incorrect thing on grub hub because I am not aware with Michoacana's item name. But when your looking for corn your look for the word corn not esquite apparently only the esquite comes in a cup ????? Sorry maybe I'm over reacting but I bother to comment on there I wanted cup and I couldn't find the proper name for it and what tick me off was that the price difference was 30 cents I even asked if they can put less on the cup and was rejected . For the owners of the store if the lady behind the phone was a young women which she sound like one please train her on customer services it gives businesses far more than a 60 cent on the long run and if your a family run business and have your daughter behind The counter or the phone you need to reconsider mixing family with business . You lost a customer today over 60 cents I bet the profit you made of my purchase today was more than half a dollar, think read more

Let's start this review with how horrible the customer service is here. I was in line with my mother when the female worker Stephanie straight ignored my mom and myself in line and skipped over to serve the man after us.when she finally acknowledged us I told her we were actually in line before the man she served . She apparently got annoyed with my comment. Instead of taking accountability and apologizing she ignored us again and started helping the next customer. We ended up walking out of the store because of her bad attitude and service. I asked for her name before we left. hopefully management can fix this attitude problem they have at their store. I ended up taking my business to the michocana by the 99 cent store and they had a way nicer staff at that location.. I won't be giving them my business again. read more

Horrible candy was hard as fuck in my mangonada no ice cream just fruit horrible nasty never again 000 rating read more

The slowest store in the damn world don't come here unless you wanna wait almost 30 minutes to get yourself a freakin paleta ‍ y'all need more employees in here to run more efficiently read more

So irritated with this Michoacana. For some reason, they don't make Eskimales de fresa. It's the only Michoacana I've been to that doesn't do them. Just dip the strawberry paleta on the chocolate and then put peanuts!! read more

1000% YES. I've been to a few different Michoacanas down in the OC and this one takes the cake. The girls working last night on 1/11 were so nice and on point with customer service. I ordered a Mangonada with the limón ice cream. It was SO SO good! My husband always gets the Oreo ice cream and this time he also got a scoop of the Reese's. Both were delightful and so creamy. We got a few of their fresh made popsicles to go because I'm just obsessed with them! This place has a bunch of ice cream choices, amazing fresh fruit options with no cream and a bunch of random treats! I highly recommend this spot! read more

La Michoacana Plus - Hesperia - Mangonada. B O M B . - Ice Cream & Frozen Yogurt Near Me - Hesperia, California

Great customer service and delicious snacks and ice cream! Def encourage everyone to check this place out!

My sisters went to this store 40 minutes before closing and one of the workers as soon as she saw them walking to the door she came quick and locked the door when online they have that they close at 10 pm.Really mad about it because we took the time to go and drive to this store to get that from them.Really Bad customer service and not wanting to serve people. read more

Awesome customer service by Victor definitely coming back here . My new favorite spot !

LOVE THE SERVICE !! Super nice people! And the food is delicious!! If I could come everyday I would!! They definitely meet my standards!!

I am never welcomed when I come in here and I find myself standing there without being helped for longer than I should be especially when the store is alone. your worker Fabiola must hate her job cause she shows it very well. let that girl go read more

First timer . The store is bight , clean and inviting . I read the previous reviews, and yes there was a little bit of a wait time with one worker. I admit I did want to leave , but the ice cream looked so good and worth the wait in the cases . As I ordered, I was able to have a short convo with the young lady working , I won't say a lot , but I will say she's working very long days . So for these small business let's not forget they too have families and let's support them and not tear them down in the reviews. I purchased the three popsicles , pecan, strawberry and coconut , the straw cream was by far my favorite . You can tell it is homemade , it's so thick and creamy . I also purchased the elotes with hot Cheetos dust ( delicious) . The young lady even gave me a bag of ice to put my popsicles in to travel home so they wouldn't completely melt . I loved the products I received . You might experience a wait but it's worth it. Try practicing some patience. I will definitely be returning . read more

Worse place to go to the ingredients are literally brought from next Vallarta not even taste them Same the other by the 99cent is better

First of all, they don't have AC in there. It's really hot in there. Like any customer you would, we wanted to get our food as soon as possible and leave. The lady here was having a full on conversation with the customer before us. It was five of us and then two more people came in. Those other people even got tired of waiting for the lady before us who was having a full on conversation with the employee, so they left. When she finally helped us, she was being extremely rude. Rolling her eyes and all, rushing us and raising her voice. It was by far the worst possible customer experience I have ever had at a Michoacana location. This is my first and last time going to that location. read more

honestly never been so disappointed or disgusted in my life. went in on a sunday around 4 pm, it was hot so some fresh fruit sounded delish.... but no we go in and it was a shit show all around. waited about 10 minutes to be acknowledged only to get agua frescas and a fruit cup-- in the middle of her cutting up the fruit she answered a phone, call touching the phone.... and with the SAME gloves resumed to cut up the fruit she planned on giving us. at first i was speechless cause ¿what the actual fuck? but i finally spoke up and let her know that i was good with just the beverages and she looked at me like * ?¿?¿ :o-- whaaat?¿?¿* and then put it BACK INTO the bucket with the rest of the 'clean fruit'. it's a no from me dawg. read more