Pretty Scammy practices from the employees trying to upsell you on everything with their overpriced…read moreproducts and services. I was doing a simple return on a item, mind you I had a QR code ready. 1. She said I HAD to print it. $3 charge from them to print a paper. 2. I grabbed one of their shipping bags. I know this would be an extra charge. Was like 4$. Fine. She then proceeded to say that electronics need to be in a box. So i said ok fine, until she proceeded to charge me for a 6$ box . 3$ tape fee, some other 3$ service charge. Just a bunch of BS. This was literally phone charger return. Awful experience

They charge you $15 for having your package delivered here and hold your package hostage. Customer…read moreservice is the worse. Select a different location. Don't come here

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!

Erick make the difference, he is kind, competent and patient.office is small, but line is fast, he…read morealways helps

I visited this office several times and unfortunately had a very disappointing experience…read more The manager, Eric Manco, repeatedly charged me for expedited shipping services even though I specifically requested the least expensive mailing option, such as First-Class Mail or standard package service. Before completing the transaction, I asked for confirmation that the quoted price was the cheapest available, and I was told it was. Later, I discovered that I had been charged for a more expensive service. When I called on June 15, 2026, to ask why the pricing options were not explained more clearly, the conversation quickly became unprofessional. Instead of addressing my concerns, Eric raised his voice and told me that this was a private company and that if I did not like the prices, I should "go to the post office and wait in line." I found both the pricing practices and the customer service unacceptable. Transparency, honesty, and professionalism are important qualities in any business, and unfortunately, I did not experience them here. As a result, I will not be returning, and I cannot recommend this office to friends or family.

I came here to send a FedEx envelope. The staff was amazing. There wasn't a line in getting in. The…read moregentleman assisting me gave me prices from overnight to 3 days. I ended using the 3 days to send.

After my initial review which was negative, I was contacted by Mark, the owner. His explanation and…read moreoffer of reimbursement renewed my faith in private ownership. What happened, happened but it has now become a learning experience and I sincerely doubt it will ever happen again. I highly recommend utilizing Key Postal in Key Biscayne for all your postal and shipping needs.

Window Genie - Louis and George, did our windows yesterday and did a wonderful job. Our windows and…read morescreens literally sparkle. Both Louis and George were professional, well mannered and did their hard work with a smile and great attitude. They showed up on time. I will definitely use them again. Thank you for a job well done!

We retained Window Genie to clean our tile roof after receiving a letter from the city that it was…read morea code violation and would be fined if it was not cleaned by a certain date. Junior came out with his assistant and they did a great job cleaning it and making it look like a brand new roof. I had called several other cleaning businesses but Window Genie was the one who was able to come out within the time frame needed. The only drawback is they are the most expensive of everyone I called. That said, I would still use them again should the need arise seeing the quality of work performed.

Glenn cleaned the tile floors in two bathrooms and a Florida room in our home. He did a great job…read more We are very pleased with his work. He is a professional. Easy to communicate with, shows up on time, and gets the work done in a timely manner. I would highly recommend his services.

Glenn did an amazing job on my dirty grout and tile. He came on time with his own equipment,…read morecleansers and thoroughly cleaned the grout and tile and it looks great. I would recommend him for any tile or grout cleaning job, small or large. My apartment looks so clean and fresh for buyers to see. Thank you Glenn. Zelda S.

Perfect service. They are very responsive and professional. Their cleaning met my expectations and…read moreI have now called them a second time

I called on a Sunday and they were able to come out Monday afternoon! They responded right away,…read moregave me a reasonable price, and did a great job. Very happy with my service -- highly recommend!

First they do not tell you exact time they will stop by, they say from 9-1pm. Then they charged…read moreme $75 additional to the already $200 credit charge which you have to agree and provide CC info BEFORE the service is done. the $75 charge , which was never mentioned appeared a day later- because they gave concierge doorman wrong apt info and they couldn't access the apartment. They never called me , nor texted me, was on the phone with them and NEVER MENTIONED if cleaner had to return following day would charge me extra $75 ! at least tell me about it if I am on the phone with you while re -scheduling a following date. Terrible communication, scammers.

Brickell window cleaners cleaned my 180'degree balcony in midtown miami, perfectly. From the…read moreoriginal quick and easy intake phone call, quickly got me scheduled, showed up on time as promised with great text communication all the way. When the tech service person Leon showed up the day of, he was polite professional and explained everything perfectly. The job came out excellent, and I couldn't be happier with the final outcome. I highly recommend them to anyone in the miami area that's looking for window cleaning services. They are professional, thorough, and take pride in their work. A+++