I am an Estate Manager, and have been taking care of fine homes for over 30 years. When I lived in Denver, I was fortunate enough to meet the nice people at La Nouvelle. Andre and his team are amazing. Now in Scottsdale Arizona I momentarily panicked when my boss's dog vomited on her Velvet and Lace Bedding. Then I remembered La Nouvelle. I sent it to them. Fedex- and they got to work on it the next day. It came back better than new! That stain and a few more that were set into the velvet were gone. I can't thank you guys enough. Yes, people will say they are expensive. But their expertise, experience and service are unmatched. read more

La Nouvelle Fine Cleaners - Custom bedspread - Dry Cleaning Near Me - Denver, Colorado

La Nouvelle finally showed their true colors - unprofessional, arrogant, rude, unwilling to stand behind their service, poor care of expensive clothes, and even worse care for their loyal customers. We recently became faithful customers of La Nouvelle - using their services weekly for many very high end items. We thought we could trust them since they came highly recommended by Andrisen Morton. They discolored the collar on 3 men's dress shirts that cost about $600 each (see pics). This occurred over about 3 weeks. Two shirts were brand new and only worn once, and the third was also new but worn approximately 4 times. The first time it happened, we thought it was just a one off thing, and maybe it really was wear and tear. Then it happened two more times, both on brand new shirts that had only been worn once, so we know this wasn't wear and tear. So we pursued it this time and called the company. We stated our case and asked to be reimbursed for the cost of the shirts (even just one would have been nice). I honestly thought that this company would stand behind their service given the cost should something like this ever happen. The worst part is next. The manager actually blamed us for the shirt being damaged, and then she hung up on us!!! Completely unprofessional and rude and that has literally never happened before. I am just stunned. I would never recommend la nouvelle. I thought it would be great considering the price, but it's just like any other dry cleaner except worse. We are working on getting them pulled from andrisen morton magazine. read more

Great experience. My partner and I went there to get my red dress pressed for our wedding. They did a great job. Service was fast. Would use again. read more

La Nouvelle Fine Cleaners - Beautiful pressed - not cleaned - red wedding dress. $105.00 - Dry Cleaning Near Me - Denver, Colorado

Thank you to the wonderful and timely folks at La Nouvelle! While staying with my girlfriend for a week the wonderful folks at La nouvelle were timely quick and very kind especially the fact that Andrew hooked up an extra five dollars off. Really appreciate it and if you havent visited them check them out you totally should! Thanks again. read more

Wow this place sucks. They do not do laundry for women's clothing here! I have a lot of things I need laundered, not dry cleaned. Cotton dresses, cotton pants, the occasional Jean, things that just shouldn't be dry cleaned all the time with harsh chemicals! The proprietor gave me the song and dance about how the machines were too big for women's clothing. What a crock. Even women's button downs! I know for fact that my button down shirts are easily bigger than a men's small probably closer to a men's medium. This is a crock of poo. Guess this is not the place for me!!! read more

I can't speak much to their pricing because when I took my fiancé's Air Force blues there to get dry cleaned, they did it 100% complimentary to thank him for his service. That kind of gesture from a business is few and far between, and very unexpected so thank you La Nouvelle folks! It is a very well kept establishment; it's the nicest dry cleaners I have ever stepped foot into. With a nice flower path, a cute pooch to greet you, and friendly staff, I don't see where they could go wrong. They even have chilled water bottles to sip on while you wait, as well as a bowl of fortune cookies. I plan to bring my wedding dress there to get preserved too when the time comes. Cleaning of two trousers, two dress shirts, and a suit jacket took about 1 week. read more

La Nouvelle Fine Cleaners - Dry Cleaning Near Me - Denver, Colorado

I had never used La Nouvelle before today and I am very impressed by the service received. Very informative about the clothing I dropped off for cleaning. Would highly recommend this cleaner for fine silks, linens. Feel very confident that my clothes are in good hands. read more

Outrageous pricing. Take your money elsewhere. I was quoted $750 to clean and press a wedding dress that even the customer service rep said was barely dirty. Took the dress to my neighborhood cleaners and paid $185. read more

La Nouvelle came highly recommended by one of the top men's apparel stores not only in Denver but also nationwide. They sell top of the line designer clothes and make the effort to ensure that their products go through the appropriate cleaning process after sale. I started using La Nouvelle's services and was impressed by their very expensive fees not much the level of service. The garments came back often with stains which means that they don't do stain check despite charging 24-30$ per piece. Recently, the shirts started losing the color at the collar after their cleaning. I thought it was a wear and tear phenomenon. However, most recently I got a brand new Isaia shirt (worth 500$) cleaned there and it was completely damaged at the collar. I took the shirt and went to the facility to express my concerns but to my surprise they were unprofessional and dismissive. They were rude and claimed that they don't have a manager to resolve the issue at the time. Wendy their manager finally called me and promised to resolve the issue when she gets to the store. Few days later when I didn't hear back from them, I called Wendy. Her answer was that they did their best to fix the shirt but it's not their problem and it's the body oily secretions that caused it. Wow; that's the professional answer from a fine cleaner! She firmly stated that they will not replace the shirt and hung up the phone. La Nouvelle claim that they're fine cleaners but such example show that they provided very low-level service and unprofessional customer care. While I trusted them on a personal property, they damaged it and offered no restitution. Not only that, they were rude and unprofessional. With such negative experience, I would honestly caution against using their services especially for high end products. I filed a formal complaint against them and I hope that such business malpractices would be fought and stopped in our competitive capitalist market. read more

La Nouvelle is a wonderful fine cleaners. I have been taking my clothes there for years. Everything come out looking fantastic. They are a lot pricier than your average cleaners. I take my nicest items there. Burberry, Gucci, and Escada, to name a few, don't belong at an ordinary dry cleaners. I'm not saying this to sound pretentious. It's just that some clothes made of fine cashmere or wool, and those with fancy beadwork, etc. can't be sent to any old dry cleaners to be thrown around, roughed up, and heavily starched to no end! The staff is extremely nice, and do a fine job! If you have a treasured piece of clothing you want to get cleaned, and don't want to take the chance of it getting ruined, then you should check out this cleaners. read more

So here's the thing: I am completely OK with paying extraordinary prices for extraordinary items/services/etc. If I get an extraordinary meal/experience/service for a good price, I consider myself lucky. Unfortunately, the value proposition of La Nouvelle is out of whack. For the exorbitant prices they charge, they deliver a mediocre product. The service is excellent, everyone is really nice. Their overall dry cleaning/laundry just isn't that good anymore. All cleaners make mistakes (they price something wrong, they miss a spot, they are late, etc)- I get it. But they really have diminished in overall quality, these occasional little mistakes notwithstanding. 10 years ago, I would have sworn by La Nouvelle as one of, if not the best I've ever used (having lived in LA, NYC, and Chicago). I am sad to say that I don't believe that anymore. I really wish they would up their game! read more

This is not a place for your "general dry cleaning". This place is amazing. 99% of my clothes are high-end. They are way more expensive that other cleaners, but this is not the place for your Ross attire. They have many high-profile clients from all aspects of Denver. They will even pick up at your home or office if you are in Downtown or a few surrounding areas. They do not use a metal heat press on clothes so there is never any scorching. I had an Hermes tie that I though was dead due to a few spots. When I got it back it was like new!!! Definitely recommend La Nouvelle over any other cleaners. read more

This is the best dry cleaner in Denver. This is the only place to take your high end apparel or wedding dress.

This place is HORRIFIC!!!! I am in an organization that requires beautiful gowns for many events. The dresses I dropped off were cleaned (I had 2) and they charged me $200 for it. When I asked why they responded with, "we only cater to couture. These are couture dresses that took proper cleaning and special care of the jewels on them." WHAT?!?! If these were couture I would definitely pay that much that's a perfectly reasonable price. These dresses were from JC PENNY FOR $20 AFTER PROM SEASON. When I told them this, they told me I was wrong and that they were couture. Awful staff. I told them they could keep the cheap dresses and move on and then they charged my card without knowing. Don't go here! read more

Wow, what a first class place. I took my daughter's wedding dress here to be preserved. Excellent craftsmanship and they were so nice and customer focused! Ask for Josette. read more

I have been using La Nouvelle for many years. They are so nice and are an excellent cleaners. They do an outstanding job on my suits and I have a Descente ski jacket that I cherish and they have used great care in cleaning it. I have had no complaints in the service I've received nor in the workmanship over the many years I have been using them. John R. read more

PAY FOR THE BEST AND YOU WILL ONLY CRY ONCE I have been bringing our dry cleaning here for about 10 years. We live in Boulder, so this trek to S. Denver is no small investment of time, but we are a family who loves our clothes, and I grew up and worked in the dry cleaning business with both my father and my grandfather, and know how difficult it is to produce consistent results with a myriad of fabrics, varying garment qualities, lipstick left in pockets, mysterious spots, etc. We look for attention to detail; careful handling of our garments, consistent pressing, minor repairs if necessary, service that is both attentive and customer focused. La Nouvelle has all this. How many retail businesses have you visited where the same staff greets you year after year? That speaks to my idea of a well run business. Yes, relative to others, they are expensive, but they do have a less expensive tier of cleaning, and I consider it a great value to trust that my clothing will come back in better shape than when it went in. My boss used to say "What do you want; Fast, Cheap or Good? You can only have two of those". In this case, we choose "great" and leave cheap and fast for others. Regarding issues of sustainability, the big picture is that when a business can thrive and provide a truly superior product, I don't worry about plastic bags or tissue paper or even the solvent (though my family used Stoddard solvent and I found it to be far superior to "Perc", environmentally, in safety and in the quality of the cleaning). I write this review because I have lived on both sides of the counter, and find so few organizations who can support this standard of excellence in an imperfect world that it seems proper to recognize those who do. read more

I can't say enough about the excellent, friendly customer service at La Nouvelle. I had my wedding gown cleaned and preserved, and when I took it in everyone was extremely kind and helpful, explaining everything to me and answering any questions I had. When I picked it up, I was greeted with a smile, shown my gown (which is amazing), and even helped out to my car. In a world of rude drivers and indifference towards customers and their time, La Nouvelle is a breath of fresh air. I highly recommend them, not only for the expert care and cleaning, but for the friendliness and warmth as well. read more

La Nouvelle didn't completely remove the stain on my suit, but they came pretty darn close, and they saved me from having to replace it. Moreover, everyone treated me with solicitude. read more

This place is the absolute bees knees of dry cleaning. They do such a wonderful job I would never take my clothes anywhere else. Prices may be a little steep but like the old saying goes, "you get what you pay for!" This place brings a new meaning to High End Dry Cleaning. If I ever have an issue the staff always goes above and beyond to make things right and make sure I am taken care of as a customer. If you ever need anything don't hesitate to ask for Andre he is the manager here and he is always so personable and professional. read more

Rating is challenging because it weaves various elements into one discrete number. In terms of cleaning La Nouvelle is fabulous. In terms of keeping a watchful eye for required maintenance on your garments they excel. My complaint lies not with their process, or even some of their staff who seem to grasp customer service, but rather with the owner. A month ago they lost several shirts of mine. The "Manager" brought it to my wife's attention, apologized, stated that they had apparently been "delivered" by accident to another location (?), and that they would reimburse us for the 3 lost shirts. My wife was instructed to buy 3 shirts and produce the bill. We purchased three shirts as instructed (from Nordstrom, a company that truly treats the customer with respect), provided a bill along with a "Thank You" letter for their integrity, and were told during the next few weeks that the owner needed to approve the credit. We were just informed that "the owner says your shirts were delivered to you and we are not reimbursing you". I read this as either "we were wrong and now we think you're lying to us" or "I don't want to honor the appropriate customer service gesture made by my Manager so FO". People like the owner of this company need to live with themselves. He has lost our $100 to $200 per month in business for the next 25 years - I hope that being cheap and of poor character is rewarded fairly. read more

This place is amazing! They are expensive, but very worth it if you love your clothes. The staff is awesome too. read more

La Nouvelle is a wonderful dry cleaner that does everything with total expertise: pressing, cleaning difficult stains. Delivery of the finished dry cleaning: on the hangers. The front counter personnel are always friendly and knowledgable. Thank you for being there. read more

Terrible. Do not bring anything you care about to this outfit. They ruined a beautiful VERSACE dress that I wore one time. And the prices are ridiculous. I can't believe I paid them $150 and I will never be able to wear that dress again. This is the most overrated cleaners in the city of Denver.... read more

Really? It's not often a business hits the tri-fecta of terrible price-value, poor quality, and nasty customer service. $25 to dry clean a pair of men's slacks and $27 to dry clean a men's cotton sweater. Really? Perhaps I could make a case for $34 to dry clean a men's linen sport coat, provided they did not shrink the coat. I realized that by paying these prices I have become part of the problem of paying more for image than substance. At one time La Nouvelle did outstanding work for a high, although reasonable, price. That time has passed and they are now trying to soak those who are either inattentive or ignorant. I am taking my business elsewhere and I recommend the same to you. read more

If they had been more upfront about their ridiculous prices, I would've given them a higher score or better yet not used them. We had just moved into the area and when I did a search for "dry cleaners" La nouvelle popped up as an option. When I dropped off my husband's 7 shirts for laundry, I had a long conversation with the clerk about being new to the area. Good business practice would've been to say: "we are a specialty dry cleaners and I should warn you that our prices are very high for every day wear" e.g your 7 men's laundry shirts will cost you $130.00. But unfortunately either greed or bad judgment prevented the clerk form parting this simple information. Don't use this cleaner unless you have money to burn or a very valuable item that needs to be preserved. read more

I am enormously impressed with this establishment. I have a number of Brooks Brothers Black Fleece suits that I wear very often. Having taken them to a number of local dry cleaners in the Parker, CO area, I had consistently been underwhelmed by the quality of work done on them. Whenever I picked them up, it felt as if I'd shortened their lifespan by sending them there. They had that awful sheen that comes from poor quality chemical abuse and the wool would feel stiff and thin. I had heard of La Nouvelle several years ago when I worked at Saks 5th Ave in Cherry Creek. The women in the designer and bridal departments always used to recommend it to clients who needed their gowns cleaned (with the advance notice that it was very expensive). I called ahead of time to find out what a suit would typically cost to have cleaned there and they informed me that it was generally $54. I was thrown as I had not expected it to be more than $25. Initially I didn't think that I could justify the cost, but after considering the fact that I spent $1500 on the suit and wear it constantly, it seemed prudent to pay for good care. I took one suit in and picked it up yesterday; I am sooooo pleased! It feels and looks brand new! They stuffed the sleeves in order to maintain its shape and actually pressed it properly (it's a three button with roll over lapels that needs to be pressed as a two button would). There were some small repairs that they decided were needed and completed them at no charge. Also, because I pre-paid I was charged half price (not sure if that's a regular thing or an offer for first time customers). If you have excellent clothing that needs proper care I can't recommend this establishment highly enough! read more

Over-priced is understating it. MORE EXPENSIVE THAN NEW YORK OR SAN FRANCISCO cleaners. Almost dishonest in that getting a price list is near impossible. OK cleaning...but $29 per shirt ? There are dry cleaners who will do as good a job for 1/5th the price. read more

La Nouvelle is the only place I suggest you bring your wedding dress to be cleaned in the Denver Metro area. They are extremely professional and will go above and beyond to make your dress look exactly as it did on the day of your wedding. I had made the mistake of bringing my dress to another cleaner prior to bringing it to La Nouvelle. Whatever cleaning process she used ended up taking the sheen out of the Silk Faille fabric and making the dress look cheap and frankly ruined (and hardly any of the dirt around the bottom was removed). In my mind I was thinking that a) the person is the same individual that does almost all of the alterations (and some of the sample dress cleaning) for one of the very big name bridal boutiques in the highlands so they must know how to clean a high end dress and b) it just didn't make sense to make the investment in the cleaning process once the dress has served its purpose. Boy was I wrong! There is an emotional attachment to your wedding dress and to see it not look its best was just extremely extremely upsetting. Don't make the mistake I made.. invest in the cleaning process! My Sister had taken her very expensive lace dress here about 9 years ago. The bottom was filthy when she dropped it off and they got every single speck of dirt out. It still looks amazing to this day! I highly recommend La Nouvelle! read more

Yes, they cleaned the Pope's robes but $56.50 for one, ONE, ladies jacket - really? This dry cleaner' does nice work but they are terribly expensive. From now on, I will only take my museum quality pieces - tapestry, fine silks or hand made articles to them and I will have to start saving to do so. read more

Please be aware this place charges a ridiculous amount for dry cleaning. The average cost to clean a blouse, shirt, pants, etc. by dry cleaning will cost you over $30 per garment. Consider other local alternatives before throwing your hard earned cash away at this location. As a first time customer, I was told that I needed to have a credit card on file and that it would be used to immediately charge for my dry cleaning and laundry services - ridiculous. After I was forced to pay (upfront) for my dry cleaning, I then received their prices. Prices should be clearly provided to customers. No ambiguity or misleading statements about what items cost - a customer has a right to make the best and most informed decision. Plain and simple, this place is horribly expensive and I strongly encourage others to find alternatives in Denver. Citizens of Denver, be smart and shop around, don't pay $30.35 to have a ladies blouse dry cleaned. Don't pay $52.45 for a 2 pc. Suit. Are you kidding me? For these prices you might as well throw away your clothes and just buy new ones each time you get a spot or dirt on your clothing. My family has been in the Dry Cleaning Business for 45 years. I was shocked when I discovered these prices and feel that the best thing I can do (having to learn my lesson the very hard way) is warn you to be careful and avoid an establishment like this place. Oh, and it's not worth the free bottle of water offered when you drop off your cleaning, nor should it be your responsibility to pay for their landscaped entry way! Good riddance La Nouvelle. Plus jamais. read more