Asking for 2500.00 in cash for a service definitely a turn off. Said I could bring check, but no financing available, just cash. Not a good look for a business. Although, I will say the technicians and office staff were very nice, friendly and definitely not their fault the medical office has this policy. Also, they wanted to add a percentage rate to any card I would use, although I think they were pushing the cash idea pretty hard. read more

I read other people's comments and I can say we are very pleased with everyone from the receptionist to the doctor. This a friendly place compared to our prior dermatologist! The staff is very conscientious and the care is excellent! So glad our friends recommended La Peau Dermatology! read more

This office will try to bill an individual based off of what they want and before the doctor see the patient regardless of what the reason is for the visit. No thank you! One star: do not recommend! read more

The office is small and there's no separation from the patient check-in area and the waiting area so don't expect any privacy if you need to discuss something about your account or your care. Be prepared to be sent home with sutures not knowing if you have clear margins until the day after a Mohs procedure. It hasn't happened to me, but a neighbor told me he had to go back the next day for more surgery and sutures. He said the second procedure was more uncomfortable than the day before. Dr Rashid is good and she's got a lot of patients and it seems the wait time for appointments is now 30-45 minutes, sometimes longer, for every appointment after I've checked in 5-10 minutes before my appointment time. read more

if I could give zero stars I would. the lady at the front desk.... absolutely horrible. she has no clue! being the first impression of your business la peau should seriously reconsider who they have representing them. so disappointing. read more

this is an awesome office. they couldn't help but did direct me to another doctor. Staff was great.

I thank Rashid, you are a great doctor. Your staff is amazing. I truly appreciate your help. Thank you.

I had AK (actinic keratosis) treatment done in 2023 and want to forewarn everyone regarding this office and their approach to healthcare. My initial concern started as I never met the physician, just his/her PA, although I made my appointment with the doctor. I was not given any pamphlet information prior to my treatment nor after. La Peau asked for the money up front before they would see me for the treatment (several hundreds of $$$). By my third appointment, an MA placed the Levulan on my face and then said to come back in several hours. (The office is small so I assume they do not have space to have one wait). Upon my return, I was placed in a closet (with a folding table, vacuum, and other misc. items and given a pair of goggles (to protect my eyes) with an elastic string that had lost all elasticity and appeared to be several years old for 15 minutes. (I had to use my own hair clip to keep the goggles in place). I sat in an office chair with a hand held fan so as to relieve the heat generated by the blue light. Upon completion, I was greeted by the MA again and instantly dismissed. I asked for a handout on follow up treatment as I was supposed to go on a 10 mile hike in three days and wondered if that would be feasible. She said, "You should be fine then. Just stay out of the sun for the next couple of days and put on a heavy lotion to keep moisturized". No pamphlet, no guidance, minimal inaccurate instructions, just took my money and let me run! The pain from this treatment was so incredible by that evening and I called the next morning as I had nothing to place on my skin to relieve the burn. I spoke with Dana, Sarah and Nilo in the office and they said my normal cleanser and moisturizer would be fine. I informed them that is was Zen Obagi which had retinol in it. They downplayed the product and any issues with it. Rather than provide a solution, it turned into a discussion regarding over the counter products and their minimal retinol content. (I could care less as I was just looking for relief). In desperation, I called friends and found one that had the same treatment and she told me to go to the store and place a heavy "grease" like product from CeraVe and stay out of the sun for a week or two. (The heat outside hurt so badly and I stayed indoors for one week)! When I called back to share further concern regarding preparation, protocol and closet/goggles/fan situation with the office manager and discuss the second treatment, they told me to go somewhere else where I would be happy. B/c it was close to the end of the year and patients have to wait about 4 weeks between treatments, I was unable to find another physician in time and had to pay $1,800.00 out of pocket for the second round in 2024. (I met my deductible in 2023 and it would have been several hundred again). I was referred by a friend who's elderly parents like the PA, yet they just frequent for skin check ups and have never had any treatments done. While I feel the PA has a good bedside manner, I believe this office preys upon the unknowing, is so tight with their spending that the patient pays at a dangerous, impactful level and likes to take your money and provide minimal services. On a side note, I recommended La Peau to my sister after my initial acceptable visit and they wanted to complete a Mohs surgery over the course of two days!?!?!?!? They did not give her any hand outs nor instructions, other than stating she had to make two appointments a day apart. When we discussed Mohs in details, she immediately cancelled her appointment. (Maybe they were going to use a butter knife to cut out the cancer and mail it to a lab to check the margins rather than look microscopically in house at the time of incision to ensure all cancer is removed like Mohs is supposed to be done!) "Buyer" beware! read more

Exceptional care always at La Peau! Making sure we have healthy skin with frequent exams for skin cancer or any other problematic lesions.

My appointments have all been scheduled as soon as I needed. Dr Rashid answered all my questions and was excellent in explaining each step. Her staff is excellent too. Everything can be handled in one office. Thank you!!! read more

Incredibly friendly staff. Jumped through hoops to get me in quickly. VERY knowledgeable and helpful with my Rosacea. They were in Aetna ref database and I spent 2 hours researching and comparing and borrowed to them. Be skeptical when other neg reviews start off with "Worst experience ever..." or "I've never..." Then look at their other cheerful reviews. Just saying. read more

I'm not sure why they bother with website, a "request appointment" button or running half page ads in UpCloseAz. They are not taking new patients, including year round mesa residents, nor do they have openings for anything, including advertised treatments, for several months. read more

Saw PA and she seemed happy to wanting to scrape on my face everywhere. I said no and right before I left the room the doctor came in for a quick look and said nothing about seeing anything regarding skin biopsy read more

Great staff, the Dr Rashid is extremely knowledgeable and has the latest & greatest equipment. She has totally transformed my skin at 56 yrs old read more

My reviewed is a little delayed but I Definitely would not recommend this Dermatologist! I went to this office over a year ago for several visits. I needed a new Dermatologist as my insurance had changed during COVID and I wished I had done better research. First visit was okay as it was just a skin cancer check which I have been doing frequently so it is a very familiar thing. Something felt a little off and much like a money grab with recommendations for other laser treatments. I took the recommendation and I did have some laser treatment for broken capillaries and it was Awful. Again my fault for not doing thorough research on this Dr. before doing anything!!! I have since returned to my original Dermatologist and have realized how terrible the laser work was. Thankfully it was only several small spots but it could have been worse if I had gone forward with any of the other laser treatments recommended. So thankful I got away from this office and Dr Rashid. Lesson learned. read more

I've never felt the need to review any establishment until my experience with the shenanigans at La Peau Dermatology. My time at La Peau was easily the worst medical experience of my life, and I've had acanthamoeba keratitis (don't look it up if you don't want to lose your lunch). I came in with a referral from my family doctor for a simple mole check and potential removal. My doctor had described the mole as "potentially a very serious melanoma" and wanted me to get to a dermatologist right away. She referred me to La Peau and I regret taking that recommendation every day. I came to the office, sat in a packed waiting room that was still freezing cold somehow. The wait wasn't long, but once I was called into an exam room, it was just as freezing. I waited for some time until I was greeted by two anonymous people (they neglected to introduce themselves or their titles) and proceeded to quiz me on everything I had already written down on my paperwork. They asked if I had questions, and at that point I had no idea if perhaps one of them was the doctor, so I started bringing up my concerns. The conversation went like this: "I was wondering if this marking on my face from acne is hyperpigmentation and what can be done about it?" "Insurance won't cover a chemical peel because it's cosmetic". "So is it hyperpigmentation? Is a chemical peel the only solution?" "I can get information about pricing if you're interested." At that point it was clear that neither of them were doctors, but it would have been helpful to know that before I wasted my time trying to get useful information from them. When they finally left, I ended up seeing a PA. I told her about my mole, and she took a look at the splotch coming out of it and said "Well, that's just a blood vessel. It's fine." Feeling some relief but also incredulousness, I asked "Really? That's great! How can you tell it's just a blood vessel?" She turned to me, sneered, and said "Uh, how it looks." I have never really received that kind of mean-spirited treatment from a healthcare professional, so I kind of shut down at that point. I should have spoken up for myself, but I wasn't sure it would be a good idea to sass someone who might be cutting me open in a few minutes, especially when they've already busted out lines like that. So I said, "Ok, well, should I be removing it? Or is it ok not to?" She said "We can take it off if it's gonna make you feel better I guess, but it would probably be fine." With my family doctor's words echoing, I had the mole removed. I wish that it ended there!!!! Despite NEVER seeing a doctor the entire time, I was still charged the full specialist copay on top of a deductible!! I actually paid $150 to be verbally abused and the abuser didn't even have an MD. And they wanted me to come back for another appointment (read: pay them another $50) just to hear them read the results off of a sheet of paper. That's a classic move, so I cancelled that follow up appointment before I fell into the trap. If you have an FSA, AVOID AT ALL COSTS. I had to return IN PERSON to this godforsaken place TWICE because they refuse to provide financial documentation for FSA reimbursement. I had to sign paper after paper allowing for the release of information TO MYSELF, and every document they provided blatantly lacked the details any basic FSA requires. I had to call and call until they stopped picking up my number, then get my mother to call until they finally caved. If you can't handle FSAs, maybe tell people up front before they have to deal with the headache. It's a pretty common insurance option, so people are going to assume that you can accommodate them and know how they work. read more

I went to Dr. Rashid in the summer of 2019. She and her nurse were impatient with my questions about my cancer screening. It was also misrepresented to me that my insurance would cover the entire cost of my visit, so when I started receiving bills I was confused. I called and it was misrepresented to me that the debt would be cleared, so when I started receiving calls from debt collectors I was angry. Do not go here if you are unsure when your insurance covers. This practice will get you on the hook for debts you should not owe. read more

This office was wonderful. Dr Rashid was very knowledgeable. And In 1 appt, she gave me advice and meds that cured and cleans up my skin. I will be making a follow up appt to say thank you. read more

Came here with my husband who had a few suspicious moles. Dr. R was very informative and explained everything to us as to what the next steps were. This is the first time that I see a doctor that actually makes the treatment plan with us rather than tell us this is what will happen. I will definitely recommend her. read more

I have been coming to La Peau Dermatology for 8 months or so, and I was very pleased by Dr. Rashid and the medical assistants. All were very approachable and wanting to help. I believe Dr. Rashid has a sister (from what I was told when sitting next to another patient in the waiting room) who also is a doctor there (I do not know her name). Over the course of 8 months, I was examined and treated for cancerous moles, acne and warts. I only really dealt with Dr. Rashid during my procedures and again I was very pleased. After I had gotten one mole removed, they had scheduled me several months later to extract my next mole. I showed up to the appointment (anxious of course, because who likes getting cut up) and my doctor was the sister of Dr. Rashid (again from what I was told by another patient that's who she is). She came in and basically told me that I said to them that I was going to sit and wait prior to getting any more moles removed. I know for a fact I didn't say that, because I was trying to get as many done before the new year since I had reached my deductible. No problem though, communication was not clear on either end so this appointment was just a skin check up to see if there were any other pop ups (if I would have known this I would have cancelled because who wants to pay a $80 co pay). Again no biggie, shit happens. This doctor continues to give me the whole talk through about either getting these moles removed or sitting and waiting and how I could get them removed because "it gets her more money". I didn't really appreciate her saying this of course. Then after I said I want to get them removed (again I had said this months ago after my first one). Then she said "okay, we can get those schedule accordingly, are you flexible in dates and times?" I said yes. She then said, "what, do you not work or go to school?" Again, I did not appreciate this, as it is none of her business, as well as some people did lose their job to COVID. After I said, luckily between my husband and I, only one of us lost our jobs. At this point she was half way out the door and said oh sorry about that and shut the door before I could even ask about my other situations (acne and reappearing wart that I need refills to prescriptions). When I went to the front desk, I had to ask the young front desk female (again they are so nice) and she made sure to get my refill request to the doctors to call in and by the time I walked to my car, she had called me to confirm that it was all sent over. I have since called back and cancelled my next appointments because I did not appreciate what was said to me during my visit, and I have since found another dermatologist that does have the interest of the patient and is not there just to collect my money :) To the young medical assistants there, thank you so much for being soooo nice and welcoming every time I came in! Best of luck in your future endeavors. read more

I've been going to Dr. Rashid and her wonderful staff for the last several years. Having previously had a Melanoma I visit regularly. In both proactive and reactive cases, she is on top of the situation. They have also been very accommodating in special circumstances. Highly recommend them. read more

absolutely thrilled by the office manager who told me to go to another place because i dont have a approval for u on your blood work stay away from this people ! they will grind u for extra money by making appointments which u dont need read more

I've been going to Dr Rashid for a few years. I like her and appreciate her down to earth personality. She seems very knowledgeable and efficient. The general approach in the practice is pretty dry and matter-of-fact, but I ask a lot of questions to understand what's going on. If a person didn't ask questions, I don't think they'd take the initiative to explain what they see or what their doing. I personally don't care to be the subject for teaching medical students. I come to see the doctor and not to be the object of practice sessions. The waiting room is way too small for the herd of patients going in and out - especially during "snowbird" season. read more

ZERO STARS! Worst experience ever! Doctor was impersonal and almost rude. There are so many bad things I could say but here are some of the worst highlights: 1. I was shirtless for my procedure to remove a cyst on my back and the doctor came in and didn't bother shutting the door (they only shut it when I started crying - see #2). 2. I was not properly numb. The doctor made an incision in one area and I FELT EVERYTHING. I began shaking and crying out. The doctor commented to her tech that I was not properly "superficially numbed". I felt more pain when she began cauterizing. Not a single apology. None! 3. I asked the tech once the doctor left if the doctor was having a bad day, she said... Not really, we just all want to go home. 4. She finished the procedure and said nothing, walked out the room and went in the next room where I could hear her laughing. 5. My shit job of a bandage tape was put on my stitches. On my way home, I kept thinking about the pain and sounds I heard and had my first ever panic attack while driving. I didn't know at the time I was having one. I actually had to call 911 as I thought I was dying. An ambulance and fire truck arrived. Talk about embarrassing. Later that day my bandage (which was a crap job) was coming off... My husband said I had a stitch stuck to the tape. Had to redo the bandage and I again started to have another panic attack. I've since then not had any. I could say so much more but these are the top reasons I recommend you run away from this office. I hope that B of a doctor reads this too. read more

Excellent staff. Wait time was less than 10 mins. The doctor is funny and takes her time to answer your questions. She even helped me on things that were not skin related. read more

Dr Rashid has removed four moles for me, two of them on my face. I am so pleased with the results; I know I will be returning. She is warm, friendly, funny, highly knowledgeable and professional. I feel like family when I am in her care. I love that she teaches up and coming doctors. She is detailed in her oversight and has such patience with them. I also love that she is always teaching me how to better care for myself. I strongly recommend her service. You won't be disappointed by her work or by her caring attentiveness. read more

Loved the doctor and the staff. I had two visits. I came with my grandma to get the pathology results the doctor answered all our questions and explained not only verbally also she drew the cancer for us. I have never had a doctor explain thoroughly and took the time to do it. She was very pleasant, patient and simply wonderful. My grandma and I were very pleased with the procedure visit itself and was amazed on how well her nose looked like after the cancer was gone. Not only that she called my grandma to check on her 2 days later never seen this service before. This doctor truly cares. May God bless her, despite hearing the word cancer thinking it's the end of the world, this doctor truly soothed things down and we are very appreciative of her and the staff. Thank you from the bottom of my heart. read more

I started going to La Peau after a disappointing appointment with another doctor. On my first visit to La Peau I knew I had made a good choice. Dr. Rashid is knowledgeable, thorough, and takes the time to teach 3&4th year medical students. Best of all she has a great sense of humor, and put me at ease right away. I'm so glad she is part of my health care team. read more

Wow..what a professional doctor! She entered with a great smile & treated me as I was family. I have been concerned about a mole and saw 2 other dermatologists that told me this is nothing. The doctor right away said that this needed a biopsy despite me telling her 2 others looked at it in the past year & said it was nothing. Long story short it came back as Melanoma...you can't imagine my surprise & my gratefulness that she took initiative to act on her instincts. Luckily it was still caught early but it would have better if caught sooner. The doctor took her time to explain what needs to be done & went over the whole report with me. I felt very reassured and my surgery went very well. My wife and I are very grateful to her. I have referred few others to this clinic, you will not go wrong. read more

Please be aware if you have a procedure performed and you are on any kind of Blood thinner such as Xeralto. Make sure you inform the Dr of this as you may be left with open wounds over night if you were not given a bridge drug to replace it per normal procedures. You might bleed to death as happened to me and wind up with a $3000 emergency room bill to stop the bleeding at 2 o clock in the morning. Happened to me 2 months ago and the Dr. caused the expense and refuses to compensate me for a dime.Seems to mes he is too busy doing 30 patients every 2 days to pay attention to proper procedure.I thank god I live across the street from a Hospital or I would be dead. read more