I was curious about SwapIt for years, and finally set up a time to go in and swap one item (which…read moreis an option on their website for newcomers who aren't members). How it appears to work is you can "try before you buy" a membership by making an appointment to swap one item. I'm honestly not sure why an appointment is needed because there was no one else in there when I went for my appointment and the person working in the store doesn't give any one on one attention while you shop. (I preferred this but others might want that). I brought in a nice dress for my swap (brand new with tags), and was surprised to see the condition of most of the clothes available. It's on par with Goodwill. Many things were pilly, faded, stretched out, and some just looked out of style. I took photos of the shoes to show an example of the condition of the items. I was hoping for more of a boutique experience with excellent pieces in good or like new condition. Gently worn is fine for secondhand, but a lot of these things had seen better days. I took my item and left. I can't recommend this place based on what I experienced today.

I completely love the concept of this place and have been a member for years. I've been able to get…read morenew work pants when my size has changed, a fancy dress for a special event, or the sweater cardigan that goes with everything. The best part is that if it doesn't work as well outside of the store, I can bring it back and swap for something else next time. SwapIt keeps my wardrobe fresh and allows me to pass along clothes that no longer fit my life to what I know will be a good home. They even participate in textile recycling so I can drop off the sad socks that have not found their mate or my kid's ripped shorts. Saving these items from the landfill and giving me an excuse to check out the jeans rack. Thanks SwapIt

This place is a dream. the service is superb and super professional. My mom had moths in her…read morevintage fur coats and they were able to get rid of them. They can also refurbish and repurpose furs, so we are turning our coat into multiple scarves, hats, gloves etc. they have such good prices here too, great place to get a fur coat or piece for under $1k easily.

I brought a fur coat to Suphi that I had thrifted, unsure if it was past its prime. Suphi let me…read moreknow that he could try to fix it, but it was too old, and I would just be wasting my money. I asked him if there was any way I could try to salvage it myself, as I didn't want to toss it, and he spent some time walking me through things I could try. Suphi also explained-- and showed me on one of his coats-- why it was too old to fix, as well as what I should look for in the future. While I didn't actually buy anything from Suphi, I appreciated that he could have taken my money, but didn't. I told him I'd be back when I found my next fur, and also told him what I was looking for in case he came across it first! Thanks Suphi!

The store is smaller than I thought but that wasn't an issue because their inventory is amazing…read more Boots, jackets, hats, belts, they have it all and they have some pretty amazing things in there. I bought a belt, 3 leather jackets and some boots. My uncle wanted a pair of cowboy boots so I took him here. The employees are so kind. We went in on a Saturday. When I tell you the customer service is AMAZING I mean it.

The owner helped me size a pair of boot as I brought in all my boots to see what he thought. Then…read morelo and behold I saw a belt I wanted to buy elsewhere and I bought it from Helen's. He gave me free advice on my boots and I'll definitely be coming back! Thanks so much!

Store itself is expensive but they do sell good products. I typically buy online but have…read morepurchased from the Saugus store when I needed something quickly. Website has great sales!

So I am in love with the shorts and pants sold by 5.11. Functional, crafted well with long lasting…read morematerials t a relatively decent price is always a win for me., I'm one of those guys that carries all my stuff with me so having extra pockets is always a bonus. So normally, I shop online, but 5.11 has opened retail locations antionwide. On this recent trip I needed a light jacket since I did not realize the weather was going to be a bit too cool for my Florida blood. I happened to run across this location on my travels and decided to make a quick stop. Store layout is like most with everything sorted by type of product and gender so it made it easy for me to find what I was looking for. Since it isn't fall or winter yet the selection was a little lighter, but that was to be expected. Found what I wanted within 10 minutes, was able to test fit the jacket and was happy with it. The only thing I have to ding the retail store for is that they do not accept or honor online coupons or deals, which is not consumer friendly. If I wasn't prepped for time I would have purchased this online. Either way, I was happy with the experience. As a side note, if you need a potty break, no public restrooms here! But if you are in need of some tactical style gear or just something comfrotable that will last, this is a great place to shop.

A beautiful, colorful store. Just experiencing it will leave…read moreyou with a smile on your face. It is meticulously curated. Although most of the clothing was out of my size range, the store offered a variety of options for shoes, jewelry, accessories, home goods, games and the like. There were items available at all price points. The owner was cheerful, knowledgeable and helpful. Definitely check it out if you are in the Boston area.

If you want to meet a super fun, engaging and nice person- the owner Lexie is fabulous!…read more Her curated selection of vintage goodies has something for everyone, and there are a lot of new items sprinkled in (mostly sunnies/socks and smaller accessories). Her cowboy/cowgirl/cowperson boot collection is arranged by color and VERY satisfying to see:

Terrible attitude for starters. When I walk into their shop, they never say hello. Their…read morecondescending attitude is off putting. And they overcharge for products that other stores carry. In the past, they had a great assortment of unique items and it was my go-to place. No more. That changed with the new manager. Compare that to Mobilia, just down the street, where nothing costs less than $4,000 and yet the owner is always warm and welcoming. Although I may not purchase anything, they always answer my questions and treat me like a queen! What a difference!

Exceptional gift shop. Everything is curated with purpose and love. It's a great experience when…read morethe owner and the staff love the items they are offering. Check out their classes. This is a shop not to be missed.

Great selection but I received very poor customer service!! The lady helping me was not only rude…read morebut made me feel like I was inconveniencing her after asking for help.

Steven saved my life! I got two pairs of shoes shipped by an online dance shoe store, then a third…read morefrom a department store, but with 5 days until my daughter's wedding it was Teddy Shoes that saved the day. Perfect ballroom dance shoes for the wedding. Loved being in the old time dance shoe store. I felt like I went back in time when salesmen used your name and searched for that perfect pair of shoes up on a ladder. I want to go back just to wander around the little shop and feel like a kid again buying my tap and ballet shoes. Oh, and when I'm done pop next door to browse the vinyl records. See you soon Teddy Shoes. Never leave!!

Service- Jennifer was awesome and helped me out. She gave me very honest opinions for jeans…read more Selection- So much! Value- I love Levi's jeans! Got a pair off Amazon ages ago and wanted to exchange these for a darker shade. So worth the price you pay.

The cashier, Vannie was very disrespectful and non accommodating. She lacks professionalism and…read morecourtesy and more so lacks common decency. She told us to move out of the way when we were next in line to checkout because the people in front of us could not make up their mind on clothes size. instead of allowing is to check out, she shoo'd us away. Levi management needs to either retrain her or fire her.