Dennis has been doing my Sassy's nails and keeps her clipped. He very patient with her as she is 22…read moreyears old.

I have a 13 year old cat Sweetie. She tends to be anxious and hates having her nails cut. She can…read moreput up a fight. Other groomers have refused to work with her. Dennis is always so calm and patient. He always gets the job done. Highly recommend.

While on vacation we placed our Poodle/Shiatsu at K9 for boarding and day care…read more He came back happy, exhausted and looking great All the people at K9 love the dogs and it is clear they like what they are doing. We will be back

Big fans. Professional and knowledgeable staff are it's biggest perk, plus it's easy to book…read moreonline. Our pup has boarded here a couple times, goes to daycare a couple days a week, and my husband and I had puppy class here! They have a great retail side, too. Our dog LOVES it here!

We have been going here for a few years now and have always had a great experience. We have a 120…read morelb Great Pyrenees and she always comes out looking amazing. We also have a small cockapoo who has always dealt with ear problems and is deaf and they are so good with him and take such great care of cleaning his ears. Last but not least, we have a long haired cat that every summer we have a lion cut done, and they do an amazing job! It is the best lion cut Fenway has ever gotten over and over again! Two thumbs up!

Took my elderly Persian cat here yesterday! They did a phenomenal job shaving her down. My poor cat…read morecan no longer care for herself and they helped pamper her. Definitely recommend them!

Alex and Cassidy were wonderful. They arrived on time and my dog immediately fell in love with…read morethem. It was so convenient having him bathed and trimmed at our house without the hassle of having to coordinate pick-ups and drop-offs. Added bonus, my dog looked as handsome as ever. 100% will use them again!

From the owner: We travel to your home to give your pup a spa day! No hassle of bringing them to a shop! We are…read morecurrently not accepting new large medium-long hair dogs! We do not service cats! (All appointments over 15 miles from Barrington will have a travel fee)

Absolutely love this place. The only place I will bring my dogs. I have a Scotty, and a Westie -…read morethey have never had a bad experience... A+ service, A+ treatment of the dogs, and wonderful customer service. Love SUPAH GROOOOOOOOOMAHHHHH!

(Originally written summer 2018 & never "posted") We live in the area & haven't found any where…read morenear as lovely for a quick nail trim .. with 3 dogs.. she regularly makes time to squeeze us in at the last minute. All of our dogs ... even the most skittish...LOVE to go ... she's sweet & so very caring with all animals. Highly recommend this place to anyone needing any kind of grooming service! Updated for 2019... still love this place... I've referred many to see them & all have been VERY pleased! Life has changed a lot ... losing one pup to old age ... moving .... adoption of another pack member.... still the BEST in the area!!!

Elvis was so patient and helpful with my boxer today! Sophie is usually pretty difficult to calm…read moredown as she is so excitable but Elvis's calm demeanor made it easy to fit her for the Kong harness. Thanks and kudos to Petsmart and employees like Elvis!

Super service and employees! ^_^ This store has everything…read morefor cats and dogs. However they are seriously lacking when it comes to supplies for reptiles like tortoises.

My dog absolutely hates going to any groomer but not here ...as Janey and I were talking , he ( my…read moremini Goldendoodle) just said I'm going around back again... I like it here and started giving Janey Lovin. That's all I need even though he looks cute as a button when we leave and she finds mats that I don't even know are there.. she also waited for me as I got a piece of metal in my tire on the way to pick up my dog. Thought I would go early to take pictures with my new camera on her land. Ended up at Sullivan tire and needed a whole new tire and they were great too. TY Janey

They don't do cats apparently. Called and asked if they could get some mats out of my cat and all I…read moregot was a "no". Great customer service. Not.

Took my dog to get groomed with an appointment. Stood there for 15 minutes waiting for an associate…read moreto come out. When they finally did I Was told it would take an hour to an hour and a half. Showed up an hour and a half later, and stood there waiting for an associate for 30 minutes. Not a SINGLE worker throughout the store as we walked around looking for one. Called the store while I was standing there and someone finally came out. Was told he was still wet. I was over it at this point and told them to just give me my dog. Now I have a very damp dog still covered in hair after paying for the deluxe deshed. Will not be returning.

Petco Rochester Store-Grooming: This is my second time…read morebringing my Aussie Mix for grooming. Zoe did both grooming services on Billie. I have to say she did an outstanding job. Zoe definitely does the best grooming services on my dog. Plus a bit bonus was she was able to fit me into her busy schedule . Thanks for a job well done.

The absolute best doggie daycare! The staff is so kind and friendly on every single interaction…read moreI've had with them over the past 4 years. My dog doesn't get along with every dog and doesn't do great in large crowds, so their squirrel group is perfect for her. I could not say enough good things about this daycare!

We were happy after the first grooming session because they did a nice job. But then the second…read moretime, our dog was terrified to go in and when we went to pick her up the groomer complained that she was impossible to groom because she doesn't like the blow dryer and that they will not see her anymore. It's also very uncomfortable that they wont even let you inside the building to see where your dog is being cared for and groomed. We moved from Florida when she was 2 and she never had any issues at the groomer down there so I would not trust these people with your dog.