We visited with my elderly mobility impaired parents in December. We were assured that the room…read moreselected was a handicap accessible room with bars in the bath etc.. The room was only hearing accessible not as stated on the reservation or confirming with the front desk it was what was needed and reserved. I did ask when we departed to speak to a manager and was told none was available and that I could call later. I was disappointed that the room was not as safe as it should have been and not as requested. We are Hilton loyal and have been for years. Otherwise, the location is good and the accomodations were clean and fresh. Please, please, please, just make sure when you confirm and tell someone something that it is correct information.

The hotel was fine but the town was scary and I don't think I'll stop next time passing thru. If…read moreyou are on a road trip either stop before or after this seedy little town.

The staff will go out of their way to bend over backwards to make sure you are comfortable and well…read moretaken care of

Really nice hotel. The room was clean and the hotel smelled good. They also offer breakfast which…read morewas pretty decent. Wish they had a waffle maker. Great hospitality I will definitely return if I'm ever in that area again.

My husband and I stayed at this Comfort Inn almost 2 years ago while on business and ended up stuck…read morethere for 3 days due to an ice storm. We did quite a bit of conversating with the manager, Kush and the staff. They were very hospitable. They were also right in the middle of renovations. We just now traveled back to Orange, Texas and stayed here again. The hotel is beautifully renovated. The rooms are beautiful and beds are so comfortable! And the staff is just as friendly and hospitable as before! In fact, the manager, Kush, remembered us...even down to the kind of coffee creamer that I liked. (AGAIN almost 2 years later)!! We will be returning every 8 to 10 weeks and we will definitely be staying here on our returns!! I would HIGHLY recommend this hotel to anyone!! It is one of the best Comfort Inns we have EVER stayed in!!

Everything was fine except the mattresses were so old and worn they both had a substantial visible…read moredip in the center of the beds. I could not believe what I was seeing when I walked into the room. You had to sleep on the edges so as not to be in a rut. I was told when I asked at check out that they were about to undergo remodeling. Evidently, not soon enough, they let this go for a while. This was an expensive Memorial Day weekend stay for the quality. If it weren't for that, I would give a good review, but cleanliness ands comfortable bed are the make or break features.

I felt it necessary to help out fellow travelers & provide a recent update because the hotel has…read moregreatly improved since the last review 2-yrs ago. Pros: * Very decent nightly cost... with a AAA discount, it was $92 with all taxes included. I've been traveling for 2-wks & have spent $159-179/nt on far too many hotels in worse condition that many Motel 6's nowadays, so I was pleasantly surprised to see that the condition of the rooms made the price not sting. * Really lovely, professional front desk agent when I checked in tonight at 4pm. * Hot morning breakfast, 7-days/wk. A nice touch is they offered fried eggs (kind of like the egg you find on an egg McMuffin), scrambled egg patty & fried sausage patties & links, not boiled as a lot of hotels seem to be doing these days. No potatoes or fruit, which would have been nice, but they did have bagels, white bread to toast & some sort of packaged sugary pastry. * Good location with wide parking spaces. Truth be told, I pulled off for the Comfort Inn next door, but the wonky parking spaces & look of the hotel made me bypass it when I saw the BW behind it. I also knew the nightly cost was $160. I'm glad I did (although CI might be fine, too... I just went with my gut feeling). * Nice feel to this hotel... there's an old western, Victorian feel to some of the decor. I have the feeling, due to some of the old fixtures in hallways, doors, side offices, the front desk, etc., that this might have been a very old establishment. * Room is nice & clean, had plenty of towels, m/w, mini-fridge, coffee pot, plenty of coffee/plastic cups, 2 soaps, plenty of lamps around the room & I like that the tub is ceramic. * Quiet inside & out. Nice feature is the doors don't slam as loudly as many hotel doors do... if you turn the handle & close it softly & then push on it to engage the lock, it doesn't wake the bldg like many others do. * Good, strong WiFi. Easy to get out without bells & whistles some other chains have. * TV is great. You have every single news, weather & cable movie channel. I wish I had time to stay & chill out another day. * Nice, small pool out front but on March 9th, it was far too windy & chilly to be in an outdoor pool. They also have a small fitness center near the elevator. * Big bonus is the wall a/c-heat doesn't rattle like a jet engine. I needed constant heat on this 50-degree night & it can be adjusted Lo-Med-Hi, which is a welcome touch. Cons: * Nothing really. On this night at 5pm, the 24/7 lobby coffee & hot water were all cold. I could have asked the front desk to make more but I didn't want it enough to bother & I heated my tea water in the m/w in my room. * My shampoo/conditioner samples were empty but I have my own & am sure I could have asked the front desk for replacements... I just didn't want to go back downstairs. Water pressure wasn't very strong & being on the 3rd fl, it took a few min to heat up, but all in all, it was fine. * Not a big deal to me but someone below said that in '22 the ice maker on the 2nd & 3rd floors didn't work. They still don't, but the ice maker on the 1st floor is operational. 4* out of 5. Give them a stay if in the area.

This BW was so much nicer than the previous one. Clean look inside & out. Professional staff in…read moretheir service, look & demeanor. Beautiful furnishings. Great breakfast. Cleanliness standard; high. WiFi still slow. No cookies waiting for me in the lobby . Anyway, way better so good job.

This is no longer a bed & breakfast and should be removed from Yelp, Google & every other listing…read moreas a B&B. I called & spoke to a very polite lady who gets calls on a regular basis from people looking for a place to stay. Yelp... please give this lady a break from the calls to her personal residence. B&B Out Of Business!

I just got back to Houston after spending three wonderful nights here. I got the Suite Française…read morefor $100 a night. Room was immaculate and well and tastefully furnished. The water pressure in the shower was prefect and there was plenty of very hot water. Towels and sheets were fluffy and soft and I slept great on the comfy mattress. Another huge plus, especially if you visit Orange in the summer, is the upstairs was nicely cooled; I never felt warm inside for a second. There is wifi, but I only really used it to download a new book to my Kindle. There's also a TV in the room with Direct TV, but I never turned it on, instead preferring the serenity of this quiet, historical neighborhood to cast the perfect reading environment. I'm a light eater, so Gina, the innkeeper, provided me with fresh fruit salad each morning with toast or bagels. Parking is off-street and around back, so you never have to worry about your car. The is an expansive backyard with huge old trees. I preferred the front porch to watch for the occasional passing freight train which runs down the block. (There is a quiet zone in Orange now, so there is virtually no noise from the passing freights.)

I started looking at hotels as I got off Exit 876. I started with Best Value - the cheapest, but…read morevery sparsely populated and something just felt off. Then Days Inn - nice enough, but outdoor room entry. Then I came here and instantly knew it was the place. Same price as the Days Inn, and offers more than those two restaurants - indoor heated pool (I didn't even bother using the pool after all that, but it's still nice to know it's here) and hot breakfast (I don't even eat much breakfast, but, again, it's nice to know it's here). The room is very quiet, the Internet is fast and plentiful, everything is immaculately clean and my room has beautiful hardwood flooring. Hardwood floors in a budget rate motel? Pinch me. Still waiting for something to go wrong, but I really can't think of what, unless scalding brimstone comes out of the shower at random intervals. Side note: Whitney was very affable and patient when I arrived. She was happy to show me rooms and definitely helped make the sale. So if the bosses are reading this - praise to Whitney.

This is probably the most down to earth make you feel right at home place I've visited in quite…read moresome time

Excellent customer service as always. Jenna at the souvenir stand went above and beyond to be…read morehelpful

If only the ponies were running during my Friday afternoon visit…read more.. I brought my elderly father here on a Friday afternoon so that he could play slots. I play craps, and this place doesn't have table games, so I spent my time at the bar playing card games on my phone. This place seems to have plenty of slot machines. It didn't take Dad long to drop his $200, but such is gambling. The other geriatric patients that I overheard in the restaurant seemed to have the same experience. Though this joint is clean, it smells like an ashtray. I wish that casinos would consider that most people don't smoke these days. But, apparently the people who suck down heaters still drop money in their machines. Oh well. Parking here is free. The place is easy to navigate. If not for my dad, however, I wouldn't come here. And I definitely wouldn't stay in their hotel. If they added some table games and sent the smoking clientele to the back 40, my opinion might change.

This hotel is a hidden gem. Literally. The hotel sits…read morebehind a small casino. When you drive up at first all you see is the casino and a small strip mall with some eateries. You have to drive between these two to find the hotel. The hotel is very clean, fenced around, beautifully landscaped, and well maintained. The staff are great. The hallways have a wild casino themed carpet and there is the casino a few feet away from the lobby through a breezeway, but you don't have to go there if you don't want to. My room smelled a bit strong of "air freshener" when I arrived, but other than that was spotless, very comfortable, and pleasantly decorated. It was equipped with a mini-fridge, microwave, big screen TV, a very comfortable bed, big bathroom with rain shower, nice towels. There was a pool that looked nice. Ice machine was at the end of the second floor, and there was a washing machine and dryer available. Like I said, there are various eateries right outside with a variety of food: Subway, Hunt Brothers Pizza, fried chicken, and more, a sports bar, and the casino. The hotel lobby is nice and the morning personnel are friendly. The check in clerk was more businesslike, but he was efficient. They require a refundable deposit for any damages. No smoking. I did not eat breakfast there but it looked very good, more than the usual. They had a hot breakfast with eggs, sausage, and a lot more. I'd definitely stay there again, and would be comfortable taking my family.

We stayed here for a night while driving through. Check in took a few minutes because they couldn't…read moresee where I had already paid which I did. But that's really an issue for corporate. The room and lobby was clean. No issues with cleanliness at all. We encountered a few staff members and every one of them were very nice and as helpful as you'd want. Breakfast was waffles, scrambled eggs, sausage, potatoes with bell peppers and onions on the side, biscuits and gravy. They yogurt was in a machine which was weird. Cereals weren't really kid friendly. There were a few pieces of fruit and a small assortment of breads/pastries. Overall not bad. The pool area didn't look very appealing, I could see what looked like leaves in the bottom. But we didn't get in it since we were just passing through. The theme is casino which was different and cute. Had good parking and easy access to rooms.

They have bedbugs. I stayed there for 5 days and notice bites all over me. I told the manager. I…read morehad to go to work so, they said they sprayed the room. My bites started to spread. Oh hell no don't stay there. don't care about their stupid trophy upfront in their office. They need to do something with their bedbugs..

I do not leave reviews anywhere and never have. I'm writing here due to the experience I had…read morestaying here the last week & a 1/2. My RV broke down in Orange and I've been getting help from home with little money...I asked for a non-smoking room because I have respiratory condition and they couldn't accomidate, saying they'd call me 2 days later when one opened up. I don't know if there was mold in the AC or something but I kept getting migraines and couldn't sleep. I had trouble breathing and after those 2 days began to get sick. Naturally, I didn't want to complain or even post here because I don't like to badmouth people. But I kept being told there was no non-smoking room available, and treated in a rather condescending tone. I'd noticed few days later that my phone and TV weren't even plugged in and when I asked a third time on non-smoking room availability they said I "should have come by the office sooner". I have spent the duration of my time here sleepless and sick and going by their impression feel jerked around and mislead. Also, I saw housekeeper once and said a friendly hello in passing and got a really snide wordless reply / look. I didn't think much of it, because I'm not a person to get insulted. But then, the housekeeping cart never once came by my room for laundry or trash or anything. I don't mind taking care of those things myself (=I live in an RV usually), but ..?! It felt very directly offputting and the housekeeping cart would often wake me up in the morning being slammed into the outside of my room door. When I would walk past or upstairs, the cart would be re-positioned to block my path. I kept politely asking for a non-smoking room, and was told I'd be phoned the next day. I then came to find that the phone and TV in my room weren't even plugged in. Other interactions with management here just gave me a sense of defeat and left me with the impression that they didn't care about the few thing that I might need (nothing not promised initially), so long as I kept paying money. I don't have a lot of money at all and in fact have been receiving help from home while my RV is fixed, and this really rubbed me the wrong way. I don't know what the issue was, why they were so rude, but I would never ever stay here again. Not enjoying giving this feedback - again, I have never posted about anywhere - But am sharing here because it really felt that disrespectful unaccommodating and borderline exploitative. I truly regret having stayed here.

DON'T DO IT!!! Mold in shower, lamp was disgusting! Asked for a refund but was basically told they…read morecouldn't do anything!

Gross.. Brown water coming from all the pipes.. Switched rooms 3 times and had the same issues…read more. Blood and buggers in the wall. Asked for a refund and got yelled at.. Beware