We are all entitled to our own opinions, right? Well here's mine:…read more Parking: na Location: na Decor/ambiance: 5 Customer Service: 5++ THE HIGHLIGHT OF MY TRIP TO MEXICO!!! This place is amazing! So many amazing memories and sweet moments we experienced here! At out resort we were approached by a lady with AmStar. She sold us on the excursion. We were able to zip line, atv and swim in cenotes for a slamming deal! It was almost to good to be true. There was a shuttle that picked us up from the resort, took us to the excursion and then it took us back as well. The excursion was about an hour away from the resort we stayed at. When we got there we were given Vania as our guide. She was so amazing I gave her all of the pesos we had after our adventure. She was awesome. The zip lining portion was fun and beautiful. The views from the towers was amazing. The swimming portion in the cenotes was crazy. I was scared at first because its inside of a cave and the water is mad cold. I'm so glad we did it because it was so worth it and we didn't want to get out when it was time. The ATV experience was LIT! We were on those things for at least an hour! There is a Mayan meal that they serve you at the end. Its really good and great for vegetarians! At the end of the excursion I fell that the deal we got was well worth it! I would advise you to take a change of clean cloths as you will want to get out of the wet gear. For the most part they have everything you will need! 5Stars GoNative and Vania!!

This park was so much fun! I was in Cancun for a work vacation and my roommate and I wanted to do…read morean adventure excursion. We looked into a few different ones and chose this one because it included what we were really wanting (ATV, zip line and swim in Cenote) and was about a 5 hour excursion. We didn't want to take a whole day away from the beach. The staff was excellent! They were all so friendly and made sure to make everyone feel safe. Our guide was quite comical as well. All 3 adventures were a first for me. I can't say I would ever care to ride an ATV again but I was glad I did it. Those things are hard to handle! I was the slow poke in the back of the line . The zip lining was so cool! On the 1st one I kept my eyes closed most of the way and was holding on for my life but I was able to relax a bit for the next 2. I would definitely try it again! The cenote was so refreshing after we had gotten hot and sweaty. They supplied lockers at the start and they do not allow you to take anything with you (cameras included). They have photographers taking photos throughout and you have the option to purchase the flash drive at the end. It was $50. That was more than I expected it to be but worth it because they captured all the thrilling moments. I would definitely recommend this park!

It honestly was not as big of a wow factor as I had hoped…read more... Our tour guide for the cave was subpar at best! He did a very bad job at sharing the ecological (and anthropological) history of the area He did a bad job answering questions... We were rushed through the cave ........ It is a beautiful cave though, especially the part where you walk over the water over the bridge ((but definitely should not be a top 10 National Geographic cave walk!!!..?!!! I have seen much cooler caves!...) The animal park is very fun. They take nice care of the animals and they actually have a great variety. My two-year-old had a great time with the animals. The cenote Was ***extremely busy !...... full of loud obnoxious tour groups who completely ruined the whole vibe There are catfish in the water that do not bite The cenote is small. The water is crystal clear! It is very fun to explore! Bring a mouth piece for the snorkel, as they do not provide those (the thing that enables you to breathe while you are under water) The water is FREEZING cold Even colder than they advertise There are no wet suits We went Thursday at 1 pm for the cave, and 3pm for the cenote, so I was not expecting it to be busy..... The cenote is 10 minutes away from the cave ( you have to drive there) Aktun Chen is about 20 minutes down a dirt road- once you exit the highway, there are signs saying you are heading the right way to the cave/cenote, but I kept doubting myself.. as the dirt road feels very remote Glad I went, but honestly would not go back again... PS- they say no sunscreen to protect the cenote, but allow bug repellent lololol -- do you know how much more toxic bug repellent is than sunscreen?? Hire better staff, and I will feel inclined to give a better review It felt like a cattle corral ..... did not feel genuinely cared for ((or that the staff genuinely cares for the environment!..!.!.!)

We signed up for the combo package which included ziplining, then a cave tour and then the cenote…read more The whole family unanimously agreed Aktun Chen was the highlight of our 1 week trip to Mexico. The ziplining was 10 ziplines, and the tour guides were fun and allow you to go upside down or 2 people at once on some of them. Make sure to bring money to tip the tour guides! The cave tour was the weakest section but I admit I did learn a bunch of interesting geological sorts of stuff. The cave actually gets a bit muggy and so the cenote was a great way to finish the day and cool off. They have you do a very brief "tour" in the cenote and then we were given about 30 min of free, unsupervised play time there. The water is clear, cool, clean and you adjust very quickly to the temperature. The lighting and colors were MAGICAL and the kids loved swimming amongst catfish. Water shoes were perfect for the whole day. You get a locker at each site. Towels and change of clothes are handy at the end of the day- don't forget those! And keep in mind that getting to the front entrance of Aktun Chen is not the same as getting to the actual reception area - it's ~ 3.5 km down a windy dirt road. Something to consider if you get motion sick easily, or something to consider if you rent a tiny car that might have difficulty on dirt roads.

One of the drivers @ the resort recommended this place to us. Not only that, he took us there,…read morewhich was roughly 30 minutes away & waited there til we were done. I have a huge fear of heights and I don't swim..so doing this...helped me conquer those fears a bit. Our tour guide was amazing. He was friendly and hilarious! We started off by zip lining, very fun. After that, we jumped into their first sink hole ( where I thought if I jumped and covered my face..I could preserve my makeup...wrong, lol ). After a few jumps into the first sinkhole, we went ATV riding. Suchhhh fun! The thrill on that ATV was amazing! We drove the ATV's to their 2nd large sinkhole. Where we were able to zip line into the water below, OR you could jump off their manmade "cliffs" (per-say). Lord have mercy on my soul, I was shaking like a baby, but after a few " screw it Vy, you got here this far, might as well " I managed. The last jump, however...landed wrong and ended hurting myself a bit. Regardless, those precious memories of conquering your own fears, is what I live for. After the 2nd sinkhole, we took the ATV a different route back to base, to which they had lunch ready for us. Note, you aren't allowed to take your phone with you. Or use sunscreen or bug repellent, they want to preserve the waters in the sinkholes. And pictures are done through them, you can purchase after the whole shenanigans.

GREAT EXPERIENCE! People were great!…read more In addition to lockers, also a full restaurant w/beer (no hard liquor). The chicken empanadas and the tacos were great. Would not really recommend the chicken flautas (more like chicken fingers and cheese flautas). If you do this as a tour package, the tour operators MAY tell you no cellphones so they can sell you the photo package. We drive there ( no parking fee) so we were allowed phones. There are two Cenotes. DO the package w/two Cenotes. Even though the Cenote at the main place is nice, the one offsite is even better. 3 levels of platforms to jump from and a very LARGE Cenote to swim in. Even though we took out own pictures, we bought the picture package for $60 usd as the photographer took some really great pictures. Highly recommend this place.

Our 2nd time to Tulum Ruins was great! We joined a tour this time and enjoyed it. Our guide was…read moreknowledgeable and very accommodating when questioned. We went on a March weekend and was surprised it was not crowded which was great. I would love to come back during sunset next time - the dramatic scenery, combining ancient ruins with a beautiful beach and the ocean view, will definitely be worth it!

Absolutely worth the visit. The setting is hard to beat, ancient ruins perched above turquoise…read moreCaribbean water with a steady ocean breeze the whole time. The walking paths are easy, the grounds are well kept, and there are plenty of viewpoints where you'll stop every few minutes just to take photos. It does get hot and crowded, especially mid-day, but if you go earlier or later it feels much more relaxed and you can really take in how unique the location is compared to other archaeological sites. The beach access below the cliffs is a huge bonus and makes the experience more than just a history stop. Bring water, sunscreen, and patience, but the views alone make it worth it. You will see plenty of iguanas. :)

This attraction at the southernmost tip of the island offered scenic views of the cliffs and some…read moreMayan ruins. We saw a few iguanas sunning on the rocks. And the biscoff ice cream at the ice cream shop was a delightful treat in a hot day.

Driving our golf cart to Punta Sur and checking out that crystal blue water was surely one of the…read morehighlights of our trip! We went to the sculpture garden there which was $8 a person. I highly recommend doing this as there are a lot of walking paths that allow you to access the coast. There is a lot more to see than meets the eye! Make sure to bring 10 peso coins if you would like to use the restroom as they are not free! There were ice cream and pizza stands as well as many instagram worthy moments! Do not go to Isla Mujeres without going to Punta Sur! :)

This was the last Cenote that we were able to see, but this one definitely didn't disappoint. There…read morewere multiple open water holes which you could swim any in of them. The was the only Cenote that didn't require life jackets. But it was definitely one of the most overly populated Cenotes. But it didn't make it any less beautiful. definitely worth the small amount of pesos.

Bring cash & water shoes. Rocks are slippery and sharp, but it's absolutely worth going. Also…read morerecommend having the taxi that brought you pick you up.

Keep away from this company. First, they subcontract the tour company. The man that picked us at…read morethe ferry wasn't properly identified and didn't even introduce himself. They were 3 people that were supposed to go at the 10:30 time slot and they were still waiting. They came with our 1:30 group. In our case it was Snorkeling with Carla and they di suck. The boat is very old and uncomfortable. The life jackets for snorkeling are in appropriate and the water and beer are warm. When they took us to the site they just told us to jump without any instructions and to wear life jackets if we wanted. Some people didn't and they had a very very bad time. It's in the middle of the ocean and there are strong currents and it is very choppy waters. All the passengers were very mad at this situation. Then when we arrive to the beach they give us water and beer from a 5 gallos paint bucket. It is like they just don't care and don't give a shit and it is very very funny that at the end they ask for a tip. Nobody gave them one. Also there are no bathrooms or showers that we could use to rinse the saltwater away so we had to get to the ferry all wet. It was the worst experience I ve had in a tour. I thought they were good and reputable by looking at their website. Don't be fooled. They ara the WORST! If you value your time and life avoid these crappy tour company!!!

I had booked a tour for the day from Cancun. However, the harbour was closed due to high winds. I…read morehave repeatedly asked for my credit card to be refunded, and Manelu has written me back everytime to let me know she will follow up. There has been no refund issued. I don't believe there is any intention of refunding my $120 usd  down payment, even though I couldn't have gotten to Cozumel, even if I wanted to.

We came to this cenote with our tour package using Xtreme. We were only here about 1 hour, and it…read morewasn't packed only our tour group. They have life vests. Our tour guy said that the hole is about 95 feet deep, so if you can't swim definitely vest up. There's 2 jumping spot. One using the rope/zip line (easier and not as high) and the other one about 30-40 feet high, free jump... scary!! Only for those who are experienced and not afraid. I did the zip lining one, it was great! Water was refreshing and they have a rope in the middle to help you back up. You can also go down without jumping on the stair way and hang out in the water. Don't know the price as this was included in our tour package.

Got there around 10 am and stayed until about 11:30 - no one there but us until we left. Made it…read morevery special! A bit pricy but worth it. No credit cards - like many cenotes, they charge a higher price for tourists than for locals - which is OK. Open air cenote - much easier access than the underground ones. Sell soda but not food - can bring your own picnic.

We love this cenote. Beautiful place to spend a couple hours in the afternoon…read more We rented bikes from town and biked our way to this place. Although we definitely recommend taking a car instead because the road can be quite dangerous and gnarly. This was one of the cheaper admission price cenote's in the area. The whole place is not very big but they do have a platform to jump off of and roped areas to separate the swimmers from the scuba divers. There's covered little patios for you to rest and have a snack. There's also showers for you to rinse off before and after you go into the water. Very quiet and peaceful, not crowded at all on the day we wet. Very nice time.

We drove by and thought the name sounded cool. We really knew nothing about this Cenote. The lady…read moreat the front desk was super sweet. Did not speak one lick of English which is ok cause I know enough Spanish to get by. They do ask for your blood type which was SO odd. I still don't know why, maybe due to mosquitos? Who knows. There were no other guests when we got there, at least we didn't think there were. We were asked to take a shower as it protects the wildlife in the Cenote. So, we took a quick shower. There is a jump off ramp and a rope for divers to use when getting out of the water. A lot more people come to this Cenote to dive vs just to hang out. We didn't want to dive. I actually didn't even get in the water, cause I stuck my feet in and a million sucker fish started eating at my feet. Like the ones in China that they use for pedicures. I would probably get eaten alive if I went in, so I passed. My friend went in and there were divers below him. That is awkward too! Like are their divers looking all up in your goods?! Cool place to check out and spend like 30 minutes, but that is about all.

I booked my trip online. Received confirmation. It said i had to be out in hotel lobby at 8am…read more Waiting for over an hour. It was a no show. Tried to call them and no answer. I had my hotel also try and they couldnt get a hold of anyone either. Later that day after i put a complaint in with paypal they refundes my money. They said their reservation system was messed up. This company is a scam. Dont use them for tours.