It honestly was not as big of a wow factor as I had hoped…read more... Our tour guide for the cave was subpar at best! He did a very bad job at sharing the ecological (and anthropological) history of the area He did a bad job answering questions... We were rushed through the cave ........ It is a beautiful cave though, especially the part where you walk over the water over the bridge ((but definitely should not be a top 10 National Geographic cave walk!!!..?!!! I have seen much cooler caves!...) The animal park is very fun. They take nice care of the animals and they actually have a great variety. My two-year-old had a great time with the animals. The cenote Was ***extremely busy !...... full of loud obnoxious tour groups who completely ruined the whole vibe There are catfish in the water that do not bite The cenote is small. The water is crystal clear! It is very fun to explore! Bring a mouth piece for the snorkel, as they do not provide those (the thing that enables you to breathe while you are under water) The water is FREEZING cold Even colder than they advertise There are no wet suits We went Thursday at 1 pm for the cave, and 3pm for the cenote, so I was not expecting it to be busy..... The cenote is 10 minutes away from the cave ( you have to drive there) Aktun Chen is about 20 minutes down a dirt road- once you exit the highway, there are signs saying you are heading the right way to the cave/cenote, but I kept doubting myself.. as the dirt road feels very remote Glad I went, but honestly would not go back again... PS- they say no sunscreen to protect the cenote, but allow bug repellent lololol -- do you know how much more toxic bug repellent is than sunscreen?? Hire better staff, and I will feel inclined to give a better review It felt like a cattle corral ..... did not feel genuinely cared for ((or that the staff genuinely cares for the environment!..!.!.!)

We signed up for the combo package which included ziplining, then a cave tour and then the cenote…read more The whole family unanimously agreed Aktun Chen was the highlight of our 1 week trip to Mexico. The ziplining was 10 ziplines, and the tour guides were fun and allow you to go upside down or 2 people at once on some of them. Make sure to bring money to tip the tour guides! The cave tour was the weakest section but I admit I did learn a bunch of interesting geological sorts of stuff. The cave actually gets a bit muggy and so the cenote was a great way to finish the day and cool off. They have you do a very brief "tour" in the cenote and then we were given about 30 min of free, unsupervised play time there. The water is clear, cool, clean and you adjust very quickly to the temperature. The lighting and colors were MAGICAL and the kids loved swimming amongst catfish. Water shoes were perfect for the whole day. You get a locker at each site. Towels and change of clothes are handy at the end of the day- don't forget those! And keep in mind that getting to the front entrance of Aktun Chen is not the same as getting to the actual reception area - it's ~ 3.5 km down a windy dirt road. Something to consider if you get motion sick easily, or something to consider if you rent a tiny car that might have difficulty on dirt roads.

We are all entitled to our own opinions, right? Well here's mine:…read more Parking: na Location: na Decor/ambiance: 5 Customer Service: 5++ THE HIGHLIGHT OF MY TRIP TO MEXICO!!! This place is amazing! So many amazing memories and sweet moments we experienced here! At out resort we were approached by a lady with AmStar. She sold us on the excursion. We were able to zip line, atv and swim in cenotes for a slamming deal! It was almost to good to be true. There was a shuttle that picked us up from the resort, took us to the excursion and then it took us back as well. The excursion was about an hour away from the resort we stayed at. When we got there we were given Vania as our guide. She was so amazing I gave her all of the pesos we had after our adventure. She was awesome. The zip lining portion was fun and beautiful. The views from the towers was amazing. The swimming portion in the cenotes was crazy. I was scared at first because its inside of a cave and the water is mad cold. I'm so glad we did it because it was so worth it and we didn't want to get out when it was time. The ATV experience was LIT! We were on those things for at least an hour! There is a Mayan meal that they serve you at the end. Its really good and great for vegetarians! At the end of the excursion I fell that the deal we got was well worth it! I would advise you to take a change of clean cloths as you will want to get out of the wet gear. For the most part they have everything you will need! 5Stars GoNative and Vania!!

This park was so much fun! I was in Cancun for a work vacation and my roommate and I wanted to do…read morean adventure excursion. We looked into a few different ones and chose this one because it included what we were really wanting (ATV, zip line and swim in Cenote) and was about a 5 hour excursion. We didn't want to take a whole day away from the beach. The staff was excellent! They were all so friendly and made sure to make everyone feel safe. Our guide was quite comical as well. All 3 adventures were a first for me. I can't say I would ever care to ride an ATV again but I was glad I did it. Those things are hard to handle! I was the slow poke in the back of the line . The zip lining was so cool! On the 1st one I kept my eyes closed most of the way and was holding on for my life but I was able to relax a bit for the next 2. I would definitely try it again! The cenote was so refreshing after we had gotten hot and sweaty. They supplied lockers at the start and they do not allow you to take anything with you (cameras included). They have photographers taking photos throughout and you have the option to purchase the flash drive at the end. It was $50. That was more than I expected it to be but worth it because they captured all the thrilling moments. I would definitely recommend this park!

This is an epic experience, if you're not too scared (like me) to roam around in those curious…read morewaters. Hubs, dived right in, I on the other watched from a boat, but it was lovely. the people are splendid. There's also a lot of history behind this, which was fascinating and hence why I cringe at what lurks beneath. Fascinated by learning more, please educate me here if you are knowledgeable about the Cenotes?? ps. Make sure to wear a life vest and I can see this being a hit with kids and adults alike.

Do your research before coming here - the map location here on Yelp is incorrect! Once you get on…read morethis road (or ruta) do note there are about 15 options to choose from. We choose Cenote 7 Bocas as there were 7 Cenotes to see/experience but half were cavernous and had flying bats!!! Bring cash as each Cenote charges about $20 a person to enter. You have to shower before entering the Cenotes (just a quick rinse in your bathing suit) and water shoes/socks are a definite plus to bring with you. Many places offer safe secure parking and lockers.

Antonio, Emiliano and the crew were great! My gf and I did the kayak/denote tour and had a blast…read more They are all very passionate and knowledgeable and their good vibes helped us catch an amazing sunset amongst abundant bird wildlife while paddling the Lagoon in Sian Kaan Biosphere. Fresh fruit, authentic home made empanadas and mango guacamole ensured we were well fueled. Definitely recommend!

Couldn't agree more with the other 5 star reviews I've read! Went out with Antonio and Emiliano…read more(and one other that I'm forgetting his name!) for a morning paddle and then snorkel at a local cenote. We were lucky to have minimal wind (as if they could help that) and saw many birds and fish! The kayaking is in calm shallow waters so newbies should definitely brave it. I was in a single but they also have double kayaks. Antonio was incredibly knowledgeable about the birds, fish and iguanas we saw. He and the guys are also very up on current sustainability happenings in the area and clearly love what they do for work. Saw a baby crocodile while snorkeling and that was pretty thrilling. Can't recommend these guys (and gal!) enough, check 'em out!

Sian Ka'an will forever be a special place. Not just because it's an UNESCO world heritage site,…read morebut because of it's natural beauty, biodiversity and the fact that I got engaged here. I highly suggest getting out on a boat to tool around the reserve, photograph the Beautiful birds, check out the manitees, and float in the Mayan channels. It's a special place!

This review is for Punta Allen, at the end of the Sian Ka'an bioreserve. Holy moly where do I…read morestart? We were thinking about a day trip to Holbox, but we met a local Yucatan couple at a cenote one day that said Punta Allen would be a much better option. The main deterrent is the road to get there, and that's what keeps the place such a hidden gem. They told us we would be fine in our little tiny rental car, but every blog/article online said you needed a 4x4. I read horror stories about getting stuck in the sand and the idea of getting a flat on a tiny strip of land in the middle of the ocean with nobody around for miles definitely scared us. We proceeded to ask local people, and they pumped us up to go, so off the hell we went! It was definitely the craziest drive I've ever experienced. There are so many dips everywhere, if you're not a good driver or a nervous driver it might not be a good idea. It is also one of the most beautiful drives through the jungle with glimpses of the ocean every now and then and watch out for the iguanas crossing the road. And then finally you reach the little town of Punta Allen, with no cell phone service and electricity only at certain times of the day. Amazing. There are plenty of eco tour options in the area, they're all connected so you're going to get the same price and tour. We were having lunch at one of the restaurants on the beach, and one of the tour boats was right there, so we finished up our super fresh seafood lunch and got right on the boat. Our host was amazing and man can he drive a boat! He's a local that's dedicated to this and knows this part of the ocean like the back of his hand. He took us to see dolphins, then to see sea turtles, then to snorkel around the coral reefs, and finally to the "natural pool." This was such an amazing experience! This was one of the most magical experiences in Tulum, which is already magical. The hardest roads sometimes lead to the most beautiful places. I don't know whose bumper sticker I read that on but it fits. The rough journey makes it that much sweeter, and I'm so glad we made it.

We love this cenote. Beautiful place to spend a couple hours in the afternoon…read more We rented bikes from town and biked our way to this place. Although we definitely recommend taking a car instead because the road can be quite dangerous and gnarly. This was one of the cheaper admission price cenote's in the area. The whole place is not very big but they do have a platform to jump off of and roped areas to separate the swimmers from the scuba divers. There's covered little patios for you to rest and have a snack. There's also showers for you to rinse off before and after you go into the water. Very quiet and peaceful, not crowded at all on the day we wet. Very nice time.

We drove by and thought the name sounded cool. We really knew nothing about this Cenote. The lady…read moreat the front desk was super sweet. Did not speak one lick of English which is ok cause I know enough Spanish to get by. They do ask for your blood type which was SO odd. I still don't know why, maybe due to mosquitos? Who knows. There were no other guests when we got there, at least we didn't think there were. We were asked to take a shower as it protects the wildlife in the Cenote. So, we took a quick shower. There is a jump off ramp and a rope for divers to use when getting out of the water. A lot more people come to this Cenote to dive vs just to hang out. We didn't want to dive. I actually didn't even get in the water, cause I stuck my feet in and a million sucker fish started eating at my feet. Like the ones in China that they use for pedicures. I would probably get eaten alive if I went in, so I passed. My friend went in and there were divers below him. That is awkward too! Like are their divers looking all up in your goods?! Cool place to check out and spend like 30 minutes, but that is about all.

One of the drivers @ the resort recommended this place to us. Not only that, he took us there,…read morewhich was roughly 30 minutes away & waited there til we were done. I have a huge fear of heights and I don't swim..so doing this...helped me conquer those fears a bit. Our tour guide was amazing. He was friendly and hilarious! We started off by zip lining, very fun. After that, we jumped into their first sink hole ( where I thought if I jumped and covered my face..I could preserve my makeup...wrong, lol ). After a few jumps into the first sinkhole, we went ATV riding. Suchhhh fun! The thrill on that ATV was amazing! We drove the ATV's to their 2nd large sinkhole. Where we were able to zip line into the water below, OR you could jump off their manmade "cliffs" (per-say). Lord have mercy on my soul, I was shaking like a baby, but after a few " screw it Vy, you got here this far, might as well " I managed. The last jump, however...landed wrong and ended hurting myself a bit. Regardless, those precious memories of conquering your own fears, is what I live for. After the 2nd sinkhole, we took the ATV a different route back to base, to which they had lunch ready for us. Note, you aren't allowed to take your phone with you. Or use sunscreen or bug repellent, they want to preserve the waters in the sinkholes. And pictures are done through them, you can purchase after the whole shenanigans.

GREAT EXPERIENCE! People were great!…read more In addition to lockers, also a full restaurant w/beer (no hard liquor). The chicken empanadas and the tacos were great. Would not really recommend the chicken flautas (more like chicken fingers and cheese flautas). If you do this as a tour package, the tour operators MAY tell you no cellphones so they can sell you the photo package. We drive there ( no parking fee) so we were allowed phones. There are two Cenotes. DO the package w/two Cenotes. Even though the Cenote at the main place is nice, the one offsite is even better. 3 levels of platforms to jump from and a very LARGE Cenote to swim in. Even though we took out own pictures, we bought the picture package for $60 usd as the photographer took some really great pictures. Highly recommend this place.

My 8 y/o son, sister and I came here after visiting Cenote Multun-Ha right across the street. At…read morethe entrance off the side of the road, each visitor is required to pay 100 pesos. You then drive down a long private road to the parking lot and the cenote's entrance. After you park, an attendant comes to your car and punches a hole in your ticket(s), while giving you instructions to take a shower before heading down into the cenote. My issue with this place is the long flight of VERY SLIPPERY, wooden stairs leading down to the cenote and the terrible customer service, if you want to even call it that. My son slipped on the stairs on the way down to the cenote and fell on his back, hitting the back of his head. While he was screaming and crying in pain, none of the attendants came to help. My sister and I were able to calm him down and help him back up to the car. I ran into the attendant who had initially punched my ticket and told him that we needed to leave and asked for a refund since we hadn't even been there for 10 minutes (of which, 5 were spent trying to calm down my son), let alone visit the cenote. He pointed to the front entrance and told me to talk to the employee who took my money. As we drove out, I relayed to the employee at the entrance who had initially taken my money, what had happened and he told me no refunds. I told him that I needed to take my son to the hospital to check for a concussion and he shrugged his shoulders and told me it was "impossible to refund." Granted it was only 300 pesos for us to enter, but for me, it was the principle. This privatized Cenote makes $$$ from tourists like my family and they can't even invest in anti-slip grip tape for the wooden stairs?! They even have signs warning that the stairs are slippery so it's nothing new to them that their stairs pose as a potential hazard. Today's events showed me that the owners of all these tourist attractions only care about one thing...taking your money and NOT about your safety or experience. I will never be coming back to Coba's cenotes and I strongly caution you about the stairs at Cenote Choo-Ha so that a similar accident doesn't happen to you or your loved ones if you do choose to visit.

Smallest of the three cenotes, we LOVED floating under the ancient stalagmites & stalactites!…read more Be observant to look below, as some areas become shallow and you can strike your knee, unsuspectingly, on the rocks below! Be careful of your footing walking down the wood steps and wet rocks entering the water.

If you go, don't bother putting on any sunscreen because you will need to thoroughly shower so you…read moredon't contaminate the Cenote and help keep the fish & nature alive. It cost $10 to go in. They have a few different cenotes but the biggest one is all the way to the end. One side is very deep, and the other is a bit shallower. I recommend taking water shoes there are lots of rocks that are very slippery. On the deeper end they have an area where you can jump down from a high area. We did jump it was fun. The water on the deeper end is so clear and beautiful and I recommend going to the caves on that side as well if you know how to swim. Also bring googles so you can look under the water and see the beautiful clear water and the fish down there.

This cenote' is not the typical deep hole in the ground, it is more of what I harken to a swimming…read morehole. Several pools with crystal clear water. As others have noted, no sunscreen or lotions are permitted to preserve the eco system. Bring your water shoes!! There are lots of areas when you can cut your feet. If you go to the last area, and sit down on the edge, take your shoes off and the fish will come to nibble at your feet.