Easy booking process, very nice employees, and well priced! I got a pedicure here and it was a very good experience. They have drinks available and the salon atmosphere is very clean and upscale. read more

I went to them for powder manicures and pedicures for several years. They started using poor quality products on my nails and they would chip and peel. I stopped using them. I recently went back because they were convenient and a friend said that she had a good experience. Same kind of problem. I will never use them again. read more

Front desk is unfriendly & uncommunicative. The woman doing my pedicure was busy watching the tv screen behind her! I had a one handed massage because her body was turned to the tv! She nicked my skin with the cuticle cutter and she took 2 phone calls during my pedicure. I was left sitting at the pedicure station while I wondered who would do my manicure & when. Over 10 minutes later the manager said to go to table 14 where I continued to sit. The manicurist came & went. She left to apply a top coat to someone getting a pedicure. Came back & left again without even acknowledging me sitting at her station. This time she searched her polishes and left to show someone else the color. At that point, I was done & walked out. They need to work on customer service & friendliness. read more

They take appointments. Very bright & clean. Pretty decor. Multi-national friendly staff. Music. Yule log lol Massage chairs. I got a pedicure, so I can't speak to the manicure. I would say it was average. Usually when I get a pedicure, more of my problem areas are addressed. Perhaps I should have gotten a different level, however none were offered to me. Sometimes upselling can be a good thing. My toenails looked as great as they could when I left. I am satisfied. read more

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The cashier was impolite towards me, blaming me for taking 6 minutes to pick a color and singling me out in front of other customer that I was to blame for their 30 min wait, when in reality the manicurist was slow (and she always is). They overbook and are short of staff. He was not customer service oriented at all, the cashier needs to be retrained. You never blame a customer in front of other customers. You never blame a customer period!! Not going back for sure. Also the place is expensive but not worth it. read more

I've been coming here for a while and have gone to multiple different people and have always had a really great experience. Today I had Yulisa for the first time and I can truly say these are the best nails I have ever gotten here!! she was extremely gentle and was very detailed and precise, and it did not feel like she was rushing, which I have experienced before. She also kept making sure that I was happy with my nails before continuing which none of the other staff have done. Overall, it was a great experience and I am definitely going to request her when going back!! read more

Never had a problem but today it was a MESS! Noone was there at check-in at 9 am, although they had four customers waiting already. I was helped by someone (apparently a different technician from whom I was supposed to see). She did my pedi but then left at the start of my manicure! Never book Monday morning. Noone knows what's flying. If it wasn't for Rocio who tried to save the day, I wouldn't go back EVER again. read more

Always amazing service, very kind and thoughtful nail techs! A beautiful and tranquil salon, its a great place to have your personal time and relax, definetly check it out for yourself read more

La Vallée Spa and Nails - Nail Salons Near Me - West Long Branch, New Jersey

Horrible. I had a horribke experience at La vallee And don't recommend this place to anyone. The staff is non friendly. i had a manicurist named nina. She was extremely rude. I don't know why she works there. She didn't want to help me with one thing. I asked can you please cut my nails and she said it will be $5 more to cut and file your nails. With a nasty attitude. I also asked can you cut my cuticles she said the same thing. I then showed her what design I was looking to get and asked her for help finding the color. She told me "I don't know, you have to do it yourself. You should know before you walk in what you want" I was trying to look for the color but couldn't find it. I also asked her about chrome. She said what color ? I said I'm not sure can you show me what they look like..she said no there are no samples. Basically she was extremely rude the entire manicure. Not helpful at all. I ended up choosing a basic color that I didnt even want I just wanted to get out the chair as fast as I can. Everyone in this salon is snobby and very unfriendly. read more

Nancy did a great job on my mani/pedi yesterday. She is very precise in her work. Everyone at salon is pleasant and they run on time every time I'm there. read more

this place is not good at all. I paid $50 dollars for a manicure. A gel manicure that was not properly done, i had no hot towel provided and no lotion applied after having my hands soaked in acetone. if you want your nails done well, and for a good price look for other places !!! read more

I've been here a few times, and I've always been disappointed with the friendliness of the technicians and with the quality of work. For the price you pay here I think you would be better off, going to Beyond Nails in Eatontown near the Monmouth Mall. After four tries I finally switched to them and couldn't be happier. read more

I have been a customer for the past seven years. The girl I had been seeing was great and very meticulous. She usually takes excellent care and gives great manicures and pedicures. I can go for weeks, and my nails stay in great shape and don't chip. Last week I had my nails done, and at the end of my session, I was told that my manicurist would not be doing my nails anymore and that, from now on, I had to choose a different nail tech. At first, I thought my girl was leaving. Long story short, I was told that my girl takes too long to do my nails and the salon technically can't "afford" it. LOL. They said I was demanding meticulous work, which takes too long. First, I never asked for anything extra; I only came for gel mani and pedi. Second, I am a paying customer, who pays over $100 every few weeks for nails, which is a lot of money, and for that, I expect good service. The salon gives their nail techs unrealistic time budgets to get manicures and pedicures done. Poor girls rush to serve their customers because of unrealistic budgets. The girls often have back-to-back clients without breaks. This is my opinion from going to the salon for seven years. Also, all the bed reviews are from customers who had rush jobs done by their ail techs. When my girl spent 2 hours on my manicure and pedicure, taking her time to ensure all the layers of nail polish were adequately applied and dried, nail polish never chips. Unfortunately, the last time I was there, the job was rushed and sloppy because I only had 1.5 hours, and my tech had to rush a bit. Four days later, my gel pedicure started chipping. See the picture for yourself. I was sad saying goodbye to my girl. Unfortunately, I won't be coming back to the salon. They won't have me as a client if they tell me I can't choose a nail tech who does my nails. Too bad, they were like a family to me. They need to improve their customer service skills, as they have no clue what they are doing there. By the way, they also butchered my mom's nails, gave her a nail cuticle infection once, and didn't even apologize. read more

La Vallée Spa and Nails - Infection given by cutting a nail cuticle - Nail Salons Near Me - West Long Branch, New Jersey

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Been here three times. Every experience was great. Highly recommend Ann she's the best one in there for acrylics. Super nice and super sweet. read more

La Vallée Spa and Nails - Acrylic tip - Nail Salons Near Me - West Long Branch, New Jersey

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Came here for the first time after a friend recommended and I love it! Upon entering I was asked if I want a complimentary beverage from their coffee bar. I've never been asked that before. The inside was very fancy and upscale with big comfy chairs, pillows, and modern decor. I couldn't pick a color because I'm indecisive. My kind nail specialist recommended mixing 2 colors that I was stuck between. The color was exactly what I wanted! They took off my previous gel without any electric file or scraping. Super gentle to my nails. One nail was breaking so they glued and fixed it for me. My gel manicure was $30 total and you can pay with a credit card. I'll definitely be coming back! read more

La Vallée Spa and Nails - Mix of 134 & OPI "put it in neutral" - Nail Salons Near Me - West Long Branch, New Jersey

Michelle and Anthony welcomed me when I walked in for the first time and made me feel happy I chose this nail salon. Then I met Alisa who was simply amazing for a pedicure and manicure . She was so friendly and helpful picking the color and did a great job! . I highly recommend this place and will definitely go back! read more

Today was my first time at La Vallee Spa and Nails and I cannot rave about it enough! I needed an acrylic fill and one nail repair. I arrived without an appointment and though they were booked, they made me an appointment for later that same afternoon. 5 min after I left, they called me back that they had a cancellation and I was able to get right in! Vivian did a gorgeous job on my nails and the price was extremely fair. I will 100% be back! read more

La Vallée Spa and Nails - Nail Salons Near Me - West Long Branch, New Jersey

First of all, not one employee is happy to be there. A spa is supposed to be a relaxing experience, but I always go in there feeling apprehensive because I know I'm going to be treated poorly the second I walk to the front desk. These women are supposed to make you feel welcome, but instead I feel like I'm annoying them. Second, a simple gel manicure is over an hour long, and I leave, yet again, with bubbles/bumps all over my nails. Two of my nails are broken a week later. Im just over it here... I will not be coming back. read more

Got a gel manicure on Saturday June 25th, went on vacation the following weekend. The color changes and I called when i got back, which was day 10. I was told if I go back I have to pay full price. I was not looking for a full service, just to replace the color. Gel should not change colors in 10 days read more

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Tried to give this place another chance. They use old gel after barely two weeks my nails are chipping and breaking. Had gel done for years and this has never happened. Called the place they give you the run around and didn't even acknowledge how terrible my nails looked and gave me a rush job. I definitely won't be back poor service. read more

La Vallée Spa and Nails - Another chipped nail - Nail Salons Near Me - West Long Branch, New Jersey

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Beautiful salon. Very clean. Nice work. Super nice staff. I truly felt pampered. Nancy is awesome: she did my gel manicure and pedicure. Definitely coming back. read more

La Vallée Spa and Nails - Gel pedicure by Nancy. - Nail Salons Near Me - West Long Branch, New Jersey

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I have come here many many times for a pedicure. This is by far the nicest and most relaxing salon. Finally pulled the trigger on hard gels and was so unhappy at my other salon. I got my fill in here and Danny made everything I wanted seem so easy! Thank you and I'll absolutely be back. I'm shocked this place doesn't have better reviews. read more

La Vallée Spa and Nails - Ombre! - Nail Salons Near Me - West Long Branch, New Jersey

Extremely clean and large inside. My gel and dip I've had in the past usually lasts about 2 weeks and then cracks or chips- especially now with extra hand washing. Coming here I could go over 3 weeks (but my nails grow fast). My nails were in perfect shape from week 1 to week 3. Attention to detail and so many color options. read more

So this place is 3 mins from my house. I am not a high maintainable person when it comes to my nails. So I get a basic manicure. It's a nice ambience. The place looks & feels clean. I walked in & asked if they had anyone available for a walk in. I waited about 5 mins & was shown back. The person was nice & pretty much did a basic manicure. Nothing special. Would I go back? Yes. I also have another place to go. Always have a back up. read more

I was sorely disappointed in the customer service I experienced at a high-end nail salon; after making an appointment the day prior for a gel fill-in and gel pedicure, I arrived for my 6:30pm appointment, expecting to receive the services I had scheduled. After I finished my pedicure, I was told there wasn't a nail technician available to do my gel fill-in, since it was "time to go". After I complained, a nail technician came over and told me she would take my polish off, and prepare them for another nail technician. I felt like I was being treated like an unwanted nuisance; I was highly annoyed and decided to leave! I wouldn't recommend this place, due to the backs lack of consideration needs and time. read more

amazingggg. I came here with no appointment and I had a mess on my nails and Leanna did such an amazing job. I def recommend her. I will be coming back! read more

I will start by saying this salon is clean and beautiful! Unfortunately, this is the only positive thing I can say. I walked in with healthy, long, and strong natural nails and asked for a gel manicure and regular pedicure. My pedicure chipped a little the very next day but it wasn't worth going back for the repair. My bigger problem was my manicure. I have long and wide nail beds. My nail technician must have found my nails to be too wide because she clipped the SIDES of my nails with a nail clipper instead of simply filing. There was no reason to do this since I asked for square nails, not coffin nails. Days later when the nails grew out, each of my nails looked like a head and shoulders. You could easily see the natural width versus the new width of my nails. It was such a big difference that it looked terrible and could not be corrected by simply filing the new growth. All of my natural nails were weakened and they began breaking in less than a week! When I returned two weeks later, I used the same nail tech and showed her the damage she did. BIG MISTAKE! I had 4 nails that needed to be repaired. They were breaking but not broken off. She consulted with two other techs to find out how to glue them securely. The fact that she didn't know how to fix them was a HUGE red flag. She put a super thin coat of pink hard gel on all of the breaks and assured me it would hold. The first two broke within 2 hours. The next two broke the next day. I went back to have them repaired and the same tech said she would put a thicker coat of hard gel and it would hold. I didn't trust that plan at all and decided to cut my loses! I told her to cut all of the broken nails and put tips on them. She clearly did not want to do this and I immediately found out why. First, she couldn't get the tips to stick to my nails. So she got supplies and instructions from another tech on how to make them stick. One tip had a very large air bubble under it. Clearly it didn't adhere well, but again she assured me it would stay. After she put gel over top of them, all on the tips were extremely lopsided and lumpy. Thick at the cuticle and free edge, thin at the middle. None of them were smooth! They were not shaped the same as my natural nails so you could tell they were obviously tips. I had to keep showing her edges that needed to be filed. Clumps of gel were left under the nails. It was a real disaster! I bet you can guess how this ended up! You guessed it! They broke off VERY quickly! The nail with the bubble under it came off 2 days later. Another tip and polish peeled off like a sticker 4 days later. I will NEVER go back. The tech was clearly new to her trade so I won't list her name and embarrass her, but I will say she needs more training because she lost a customer for you and earned you a terrible review! read more

Great salon and beautiful! Customer service was great and the free peach ice tea was a nice touch. Nina was fabulous and will be using this salon from now on. A real upgrade from my old salon. read more

Horrible customer service . They charge for literally everything but give the worse experience . Cancel and change appointments without telling the customer . They are 5 min away but I will drive 30 minutes to get better service . Place sucks !! read more

The decor and environment is very serene. It creates a peaceful escape. The staff and front desk are very kind and responsive to all clients needs. The complimentary tea/coffee is a very classy touch. My only complaint would be that their is a lack of organization with the display of gel and powder colors. read more

Completely rushed in and out and then when I asked for certain colors or designs, they couldn't do it. Was charged 40 for a regular gel manicure despite their prices being listed as 32 ... not coming here again. Don't waste your money to not even get what you're asking for read more

Both my manicurist and the manager were very unprofessional and rude. After being a bi-weekly customer for a year, I had a bad manicure probably due to old polish. I called the Salon and was told to please come in and it would be taken care of. After I picked out a color, the manicurist promptly told me that she would have to charge me. I was dumbfounded! There was a total lack of courtesy and 0 respect from the manager. So much for appreciation to a loyal & regular customer. I will never go there again. This is not a salon where you a share a laugh or a polite conversation or ask your manicurist for color advice! Customer Beware. read more

Booked a gel manicure and spa pedicure here for myself and my teenage daughter for our mother daughter Getaway. It was AMAZING! Everyone needs a spa pedicure from this place in their life. Clean, awesome atmosphere- and what I loved is that as much care and attention was spent on my 14 year old as was on me! Highly recommended this salon. read more

The first time I went here I had no problems. The second time however I went to get a new gel tip set. Literally the day after my nail fell off. I went back so angry because I spent 40$ for a full set and my nail broke instantly. Then a week later the same nail broke again. Also when I was putting things in my backpack my whole tip fell off and separated from the nail polish completely which is something I've never seen before. I'm not sure if it is the techniques they used or something else. I am so upset and never coming here again. I wasted so much money to have messed up nails after less than a week. read more

La Vallée Spa and Nails - Nail Salons Near Me - West Long Branch, New Jersey

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Horrible experience. Toes were painted just fine but did not receive a mini massage. I asked when they stopped giving massages when checking out to which she said that they still do. (Haven't been since covid so thought maybe they changed procedures even though the 3 other people around me got a massage) needless to say she called the technician over and asked if she massaged the cream at all. To which the technician said yes. I tried to explain by looking at the globs of cream on my legs that if the technician had given a massage then why would I have globs of cream on my legs. Front desk just said the technician said she did and basically I was wrong. read more

I have been coming here since they opened and have always had a very good experience. The salon is very relaxing and well decorated. The employees are experienced and very helpful. read more

I came here with high expectations and I ended up with one of the worst arm waxes and gel manicures that I ever experienced. The woman who did my manicure and wax did not know what she was doing. She left so much hair on my arm after telling her multiple times to wax it. she was also extremely slow and when I asked her to use bigger strips of wax sheets she didn't. The gel manicure was worse, after aggressively picking my cuticles she made me bleed. She got nail polish all over my finger and overall didn't seem like she knew what she was doing. I complained to the manager and all she did was give me $10 back, terrible experience. I Would never go back here. read more

My second or third visit with Mimie. She is thorough and attentive. Great mani/pedi. Place is very well maintained and clean. They offer complete spa services. read more

Went in for a pedicure & it ended awfully. The pedicurist took it upon herself to try and take out my ingrown toenails. I get my ingrown toe nails removed by a podiatrist when they both me and it was not hurting at the time. When she started digging I was telling her how much pain I was in and to stop yet she continued. She then cut it out and placed it on my leg to show me. A few days later my left big toe was all red in pain and sore to touch. As continued pain I went to a podiatrist who had to remove part of my nail and clean out puss that this pedicurist caused. Horrible, never going there again. read more

Have been getting dip for years at another nail salon and never had a problem with them coming off or breaking. I could go as long as 3-4 weeks sometimes and no issues. This is my first time trying La Vallee and within 4 hours of me leaving 1 nail broke off. I went back and they fixed it no problem. The next day, another one came off. So 2 nails within 28 hours of my appointment have now come off. I saw other people's reviews and thought I would give them a try anyway. I will not go back. read more